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    Greyhound Bus Lines

    1.0 (1 review)
    Closed 6:00 am - 9:00 pm

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    4 years ago

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    Amtrak - Longview Amtrak station lobby area March 2025. Ceiling around vent need repair .

    Amtrak

    3.3(8 reviews)
    0.4 mi

    The Amtrak station in Longview has been my home station for many years, and I've traveled through…read moreit countless times. I love the history of the building, and I appreciate that the city has worked to preserve such a beautiful piece of its past. I've always felt safe in the area and have never had any problems while arriving or departing. Most of the time I don't check luggage, so I haven't had much interaction with the station staff. Unfortunately, my experience during my most recent trip a few months ago was disappointing. I needed to check several bags and, as a person with a disability, I required a little extra assistance. The staff member on duty was rude, unhelpful, and did not provide the assistance I needed. From what I could tell, she was the only employee working at the station, so there was no one else available to ask for help. Despite this negative experience with customer service, I still appreciate the station itself for its historic charm, convenient location, and the many positive trips I've had over the years. I only hope Amtrak improves its customer service and ensures that passengers with disabilities receive the assistance they deserve.

    The station may have completed restoration for accessibility. However it seems the ceiling is in…read moreneed of repair to improve overall condition and appearance. The bathroom needs to be updated also.

    Photos
    Amtrak - Longview Amtrak Lobby area March 2025. Ceilings need repair.

    Longview Amtrak Lobby area March 2025. Ceilings need repair.

    Amtrak - The restored 1940s depot.

    The restored 1940s depot.

    Amtrak - Conversation with Lonestar Coach Inc. Representative

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    Conversation with Lonestar Coach Inc. Representative

    Greyhound Bus Lines - publictransport - Updated August 2026

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