Horrible customer service. Leaves patients waiting for hours for their ride. The owner frequently…read moredoes not answer his phone, and if he does he is rude. His voicemail is always full, so you cannot even leave a message.

The Amtrak station in Longview has been my home station for many years, and I've traveled through…read moreit countless times. I love the history of the building, and I appreciate that the city has worked to preserve such a beautiful piece of its past. I've always felt safe in the area and have never had any problems while arriving or departing. Most of the time I don't check luggage, so I haven't had much interaction with the station staff. Unfortunately, my experience during my most recent trip a few months ago was disappointing. I needed to check several bags and, as a person with a disability, I required a little extra assistance. The staff member on duty was rude, unhelpful, and did not provide the assistance I needed. From what I could tell, she was the only employee working at the station, so there was no one else available to ask for help. Despite this negative experience with customer service, I still appreciate the station itself for its historic charm, convenient location, and the many positive trips I've had over the years. I only hope Amtrak improves its customer service and ensures that passengers with disabilities receive the assistance they deserve.

The station may have completed restoration for accessibility. However it seems the ceiling is in…read moreneed of repair to improve overall condition and appearance. The bathroom needs to be updated also.

Drove right off left the patient did not speak English.. did not bring the correct van so the…read moreelectric chair can go in on ramp. Unacceptable! Life appointment for health care already waited two days . Just left patient in parking lot

If I could put negative stars I would! Never received a quote so I called the company to set up an…read moreearly morning pick up the next morning 4/21. I received a confirmation w my drivers info. 5 am came and no driver! I had to scramble to make alternative arrangements to make flight back to CA! I explained that my sister would be needing the same time pick up (same location) in a few days on Saturday and would be calling. When my sister called the company lied, instead of admitting their mistake. Proof in pic of my Yelp request!

We have them over at Ochsner LSU to deliver people to and from the parking lots. They are always on…read moretime and the service is good, as are the people driving them.

iShuttle is literally saving my "bacon" every day!…read more I needed a ride to get around Barksdale, AFB and now I have a great one. Before iShuttle was offering rides on base I was riding the Shreveport Sportran buses in and then having to walk 1.5 miles to my Squadron building and 1.5 miles back to the Sportran bus pickup location on base - most of the way without sidewalks or true walking paths. So iShuttle is now literally saving me from walking about 3 miles a day, in all kinds of inclement weather, and saving my shoes and clothes from the elements. The iShuttle employees are also all super nice and accommodating at all times. Thanks soooo much iShuttle Team, you've made my life so much better! It's truly a pleasure to be a part of supporting and ensuring your success.

if I could give this 0 stars I would! it is the WORST transit I've ever seen! since theres no…read moreregular buss schedule and they just plug in pickoffs it's offten that you will book a ride Thats supposedly 5 minutes away and end up waiting 30-1 hour! it's fucking rediculous! the busses are dirty, smelly, the new payment method doesn't work half the fucking time, and a lot of drivers dont use their map and drIve in fucking circles and I can't blame them bc their map system is ASS!

Tyler Transit is by far the worst public transportation system I have ever encountered. The buses…read moreare in very poor condition. The drivers are disrespectful and ignorant, and the buses are always late. I would not recommend this bus system to anyone.

This station is SHUT Down!! They are now at a new location!! We got there and realized this is…read moreincorrect information, but luckily we were able to make it to new location in time!

Great customer service Rapid attention…read more Friendly employees Seems clean and tidy No vending stall

This bus station here in Longview Tx is not opened for business but yet greyhound taking your money…read morehave you standing in the cold weather because the station is close at least could have had a temporary station