The BAPM team has been outstanding! I am a property owner that interviewed multiple PM's while…read moresearching for a new management company. I am so glad I chose BAPM. Firstly the team there is educated, responsive and easy to work with. I have multiple units and they made the transition process seamless. Communication has increased, tenant satisfaction has gone up, maintenance and repairs are getting done quicker and with more transparency--this comes from both their communication and the online software for owners and tenants. 5 stars. Thank you BAPM.

Terrible. They steal your money for the application fee. Claim it is not refundable, and will let…read moreyour application sit a couple times, so they can recharge you for an application. Quite literally a pyramid scheme.

Horrible customer service. Owner/manager has a terrible disposition and is rude. Phone calls are…read morenot returned, written promises are not kept, lies are told, and threats are made to your credit by the owner of this company Michelle Cantrell. Would never recommend this business.

Oregon Bay Properties and JMC Property Services LLC have the same address and are owned by Michelle…read moreCantrell. Michelle rents homes for homeowners here in Coos Bay and she is illegally using an Oregon contractor license under the company name JMC Property Services to keep renter deposits and overcharge renters for construction work performed after a renter has moved out. Michelle bills herself under JMC Property Services LLC for thousands of dollars of construction work for her rentals after the tenants have moved out so that she can collect money for normal wear and tear and other construction that has nothing to do with the renter and bills the renters and the homeowners. ( see attached invoice) In my case, Michelle has kept my $1,690 security deposit and has charged me thousands more after I moved out for normal wear and tear and other construction at 90767 Sanddollar Lane, Coos Bay Ore 97420 that was NOT my responsibility. I requested a validation of the debt letter from Michelle back on August 30 2022 via email. In the email I let Michelle know I need a copy of each receipt of the paid amounts to the companies she retained to do the work listed in the deposit accounting form she sent me. Oregon law requires a Validation of Debt be sent within 5 days of a request and in the proper format which she failed to do upon my request. The validation of the debt letter should have a tear-off where I can dispute any charges I feel I do not owe. Michelle Cantrell still refuses to give me the company names and phone numbers of those who did the repairs she claims I owe her for. In addition, Michelle Cantrell rented a home to my son Chase O'Neil and his two roommates at 1964 Meade St North Bend Ore 97459. My son moved out of the rental back in June or July of 2022 at which time Chase requested a walkthrough. Chase and his roommates gave Michelle Cantrell a $1,4300 deposit each. Michelle refused to give Chase a walk-through of the home and kept his security deposit. After the roommates moved out a couple of months later, Oregon Bay Properties performed a walk-through without Chase and his roommates, and charged Chase and the roommates for thousands of dollars above the security deposits for normal wear and tear and other construction and damages from rats and rodents that Chase and his roommates reported to Oregon Bay Properties and requested repairs but never got done. Michelle Cantrell then sold Chase and his roommate's debt to a creditor to gain profit from the rental. Michelle Cantrell did not allow Chase and his roommates to do a walk-through of the rental so that they could address any issues that were their responsibility to correct.

Dan is the most amazing realtor! Our house had been on the market for quite some time, my husband…read morepassed away and I was ready to give up. Dan kept reassuring me and telling me it would all be ok and it was. He is the best and if you are ever in coos county call Dan Cirigliano he will never let you down. I can not ever thank him enough!!

I had a great customer service experience with Joel Sweet of Pacific Properties. I was traveling up…read morethe coast of Oregon recently, searching for a home. I was interested in two properties in Coos Bay. Joel was able to meet with my wife and I on the spur of the moment. He gave us thorough coverage of both properties and was very informed on the details of the properties, both the pluses and potential areas of concern. He has been a contractor and developer and really knows his stuff regarding such areas as the architectural design of each property, the potential for appreciation/decline in the property value, the intricacies of the heating, air conditioning, kitchen set-up, etc. In addition, he was a fount of knowledge concerning the immediate neighborhoods of both properties, and the general background of Coos Bay. He has my highest rating as an intelligent, friendly, honest professional!

This is in regards to Chelsea Kahler. She was the…read morerepresentative realtor for a property that we were interested in. We had made a counter offer through our agent and it was only within 1500 from what they were asking. She ended up rejecting it saying that she had another offer even after we had agreed to accept the sellers counter. A few days later she notified our agent that her supposed deal fell through. Because of her greed wanting to be both the listing and selling agent she almost cost the sale. Unprofessional and scrupulous tactics. Shouldn't be allowed to sell homes.

This review is for Melanee Woodman. I would give negative stars if it were possible…read more My husband and I found a property we liked on their website. I messaged through the website, emailed and left a message to set up an appointment to tour the home. 5 MONTHS later, I get a response from her. If this is how she does business, I certainly would never recommend her, not even to my worst enemy! We have decided to go through a different realty company and are extremely satisfied with their professionalism and customer service.

Two stars because I am *trying* to be fair…read more Grand Management was our best option in that we were coming in from out of State and they were the most willing to with work with us. Now that we're renting from them, two terms of our lease are repeatedly violated-- the reasonable upkeep of property and laundry facilities (outside and in), and non-tenant-related pests like the epic spider infestations on the outside of the complex (which do get inside the units) egg cases, caked on webs and all. The complex we live at is in horrible disrepair, depending on what unit you're in. There is no civil discussion about these terms with management because they are crafty and find loophooles, or, give you such a run around that it is best to take care of certain repairs yourself, with your own money. It doesn't matter how good our credit is, or how quiet, respectable, and compliant a tenant we are, or even that we pay rent on time-- the treatment is what I would imagine a delinquent would be getting. This company also treats its supers terribly, like they're sub-human. All in all, I thoroughly believe all the other poor ratings/reviews. They're in keeping with what I experience. I may still stick with Grand Management, toughing it out, because I got this crazy idea that enough critical reviews and more tenants speaking out and exercising their rights (ESPECIALLY THOSE OF US WHO ARE DISABLED) will turn this company into a respectable one. It can be better. What a shame.

When originally going through the rental process with Grand Mngmt. I had everything in place they…read morerequested. When I went to sign the lease, I was informed I also had to set up water service. I let the lady know in all my communications with their office, had stated water/ sewer was included. I had the email to back it up. I still had to get water serbice with no compensation for the inconvenience & misinformation. Upon trying to move in, the apartment was not clean & ai complained 3 times about the crumbs piled up in the oven door, & they kept saying they already sent some to clean it. Over all ai had to clean shelves, floors & bathroom etc. There were several items on the shelf over the dryer, the we left when we moved. The storage space was full of items & very dirty when we moved in, it was left clean at our move out. While residing there it took several phone calls & actually going to the office in person to complain to get things fixed. At move i. Under the bathroom sink cabinet was deteriorating crumbling and had molded. This was never fixed regardless of repeated requests the 1st 6 months. The fire place was full of burnt stuff on move in & left clean and vacuumed out at our move out. I called several times after move out to request an update on the return of the deposit. Tgey never responded to calls & i got a partial deposit return. I have not cashed it. I have requested an itemized list of what was allegedly cleaned. I have move in pictures & move out pictures & videos. I still have been blown off on receiving documentation of what was allegedly cleaned by them. ( per their move out check list, because we were there more than 1, cleaning g the carpets was not required. The carpets were vacuumed and & in good condition on move out. The rent consistently increased while we lived there. The month we moved out, our rent went up to $1300.00 per month. After I submitted a move out notice, Grand Management advertised the unit for rent at $1200.00 per month. Sadly intodays housing crisis to many companies out there are able to take advantage of their tenants. If they continue to ignore my requests for an itemized list of what they cleaned & associated costs, I will be co sulting tennant landlord regulations in Oregon to decide if further action is warranted. I would not rent from this company again, unless had no alternatives dur to this situation. If you want to throw away deposit money and struggle to get things fixed along with constant rent increases, they may be right for you.

Hard working, compassionate and excellent communicator. . Gina was so helpful throughout the…read moreprocess. From our initial meeting through closing, she was professional, present, focused and in communication with us. She oversaw the work being done on the home (we are from out of state), and ensured it was done expediently and correctly. She has many contacts in the area that facilitated getting the work completed. Gina went above and beyond when selling the property, all of her hard work is very much appreciated! I would use Gina again, without hesitation, and would highly recommend her to anyone looking for a realtor. Thank you for being so awesome, Gina!!

We cannot recommend Gina and Beach Loop Realty highly enough. We were impressed with her and her…read morededication from the first meeting with her until the closing of our sale. She went above and beyond to help us sell our property. She was easy to communicate with and always willing to answer our questions. She was knowledgeable, professional, and helpful throughout the whole process. Our entire experience with her was nothing but positive.

Jerry Stayner is probably one of the best Agent I dealt with in my 20 years investing in Real…read moreEstate, a true professional to the community, he would help You with almost anything related to real estate. We are a development land Acquisition company and we needed serious help in identify properties to acquire and he was very quick and helpful through the process, I would highly recommend anyone to get his professional help in Real Estate. He is high motivated and very trusty worthy a true asset to the company and community.

Jerry Stayner of Prudential Seaboard Properties was the real estate agent that helped me through…read morethe complicated decisions surrounding my new home purchase. We started out while I was still in San Francisco; he would email new properties to consider almost daily and he graciously invited my local sister-in-law to view anything I might be interested in. When the "Perfect House" was found his many, many years of experience was invaluable in crafting the best offer and best terms I could reasonably expect. His knowledge of local Coos Bay real estate dealings gave me confidence hat I would not be taken advantage or lose the deal through over- reach. Patient with questions, receptive to suggestions, good sense of humor! Thank You Jerry!

Very attentive/responsive, experienced, and professional; impressive expertise in her field.read more

Just before retiring five years ago, I started buying properties, in order to rent out to families,…read moreand supplement my retirement income. I had met Joann Hansen, and talked to her about rental properties. She showed my one place, and helped me to come to an agreement with the seller. BEST property I ever bought! I went on to buy five more properties with Joann. She is past president of Oregon Realtors Association and was on the Coos County Planning Commission. The reason that she was sought after to serve in these positions is that she is involved, at the state level, with all upcoming laws that affect property owners, and is ultimately knowlegable about all things property. She has decades of experience in realty, and simply has more than her ration of horse-sense. Joann will be our realtor of choice as long as she wishes to be in the business.

Mariah at Grami Properties in Coos Bay ,Oregon is the Best Realtor…read more Thank you for all your hard work to sell our three properties there in Coos Bay. Mariah has been very professional and responsive to our needs in the sale of our properties there in coos bay. Deb and I have had other properties in Portland, Gold Beach and now here in Roseburg, Oregon. The realtors we have worked with for those properties were amateurs compared to Mariah. Thank you so much and Best Wishes, Dan and Debra Sigvartsen

Look, selling or buying a house has never been easier than with Mariah. I cannot tell you how…read morerefreshing it was to not have someone trying to run me around. She really knows her stuff and treated my family like we were a part of hers. Such a pleasant young lady, and professional. No one can hold a candle to her in Coos bay. No competition good enough.