Horrible customer service. Owner/manager has a terrible disposition and is rude. Phone calls are…read morenot returned, written promises are not kept, lies are told, and threats are made to your credit by the owner of this company Michelle Cantrell. Would never recommend this business.

Oregon Bay Properties and JMC Property Services LLC have the same address and are owned by Michelle…read moreCantrell. Michelle rents homes for homeowners here in Coos Bay and she is illegally using an Oregon contractor license under the company name JMC Property Services to keep renter deposits and overcharge renters for construction work performed after a renter has moved out. Michelle bills herself under JMC Property Services LLC for thousands of dollars of construction work for her rentals after the tenants have moved out so that she can collect money for normal wear and tear and other construction that has nothing to do with the renter and bills the renters and the homeowners. ( see attached invoice) In my case, Michelle has kept my $1,690 security deposit and has charged me thousands more after I moved out for normal wear and tear and other construction at 90767 Sanddollar Lane, Coos Bay Ore 97420 that was NOT my responsibility. I requested a validation of the debt letter from Michelle back on August 30 2022 via email. In the email I let Michelle know I need a copy of each receipt of the paid amounts to the companies she retained to do the work listed in the deposit accounting form she sent me. Oregon law requires a Validation of Debt be sent within 5 days of a request and in the proper format which she failed to do upon my request. The validation of the debt letter should have a tear-off where I can dispute any charges I feel I do not owe. Michelle Cantrell still refuses to give me the company names and phone numbers of those who did the repairs she claims I owe her for. In addition, Michelle Cantrell rented a home to my son Chase O'Neil and his two roommates at 1964 Meade St North Bend Ore 97459. My son moved out of the rental back in June or July of 2022 at which time Chase requested a walkthrough. Chase and his roommates gave Michelle Cantrell a $1,4300 deposit each. Michelle refused to give Chase a walk-through of the home and kept his security deposit. After the roommates moved out a couple of months later, Oregon Bay Properties performed a walk-through without Chase and his roommates, and charged Chase and the roommates for thousands of dollars above the security deposits for normal wear and tear and other construction and damages from rats and rodents that Chase and his roommates reported to Oregon Bay Properties and requested repairs but never got done. Michelle Cantrell then sold Chase and his roommate's debt to a creditor to gain profit from the rental. Michelle Cantrell did not allow Chase and his roommates to do a walk-through of the rental so that they could address any issues that were their responsibility to correct.

This is in regards to Chelsea Kahler. She was the…read morerepresentative realtor for a property that we were interested in. We had made a counter offer through our agent and it was only within 1500 from what they were asking. She ended up rejecting it saying that she had another offer even after we had agreed to accept the sellers counter. A few days later she notified our agent that her supposed deal fell through. Because of her greed wanting to be both the listing and selling agent she almost cost the sale. Unprofessional and scrupulous tactics. Shouldn't be allowed to sell homes.

This review is for Melanee Woodman. I would give negative stars if it were possible…read more My husband and I found a property we liked on their website. I messaged through the website, emailed and left a message to set up an appointment to tour the home. 5 MONTHS later, I get a response from her. If this is how she does business, I certainly would never recommend her, not even to my worst enemy! We have decided to go through a different realty company and are extremely satisfied with their professionalism and customer service.

Dan is the most amazing realtor! Our house had been on the market for quite some time, my husband…read morepassed away and I was ready to give up. Dan kept reassuring me and telling me it would all be ok and it was. He is the best and if you are ever in coos county call Dan Cirigliano he will never let you down. I can not ever thank him enough!!

I had a great customer service experience with Joel Sweet of Pacific Properties. I was traveling up…read morethe coast of Oregon recently, searching for a home. I was interested in two properties in Coos Bay. Joel was able to meet with my wife and I on the spur of the moment. He gave us thorough coverage of both properties and was very informed on the details of the properties, both the pluses and potential areas of concern. He has been a contractor and developer and really knows his stuff regarding such areas as the architectural design of each property, the potential for appreciation/decline in the property value, the intricacies of the heating, air conditioning, kitchen set-up, etc. In addition, he was a fount of knowledge concerning the immediate neighborhoods of both properties, and the general background of Coos Bay. He has my highest rating as an intelligent, friendly, honest professional!

Hard working, compassionate and excellent communicator. . Gina was so helpful throughout the…read moreprocess. From our initial meeting through closing, she was professional, present, focused and in communication with us. She oversaw the work being done on the home (we are from out of state), and ensured it was done expediently and correctly. She has many contacts in the area that facilitated getting the work completed. Gina went above and beyond when selling the property, all of her hard work is very much appreciated! I would use Gina again, without hesitation, and would highly recommend her to anyone looking for a realtor. Thank you for being so awesome, Gina!!

We cannot recommend Gina and Beach Loop Realty highly enough. We were impressed with her and her…read morededication from the first meeting with her until the closing of our sale. She went above and beyond to help us sell our property. She was easy to communicate with and always willing to answer our questions. She was knowledgeable, professional, and helpful throughout the whole process. Our entire experience with her was nothing but positive.

My highest recommendation for agent Jessica Bacon at Seaboard Properties. Her knowledge and…read morefriendly professional service is top of the line, and it was a pleasure to have her as an agent.

Completely unprofessional experience with Donna. She lied to my parents, who have cancer and…read morecompromised immune systems, and did not wear proper PPE to the appointment during a pandemic after they made it clear she needed to wear a N95 mask. Lied to my parents by misrepresenting the buyers and told them she had cash buyers, the buyers wound up buying with a loan, then she never disclosed delays when the buyers caused more delay by putting the home in a trust. She is fake, unprofessional, and conniving. Would not trust her as far as I could throw her. Avoid business with her at all costs and use someone else.

Two stars because I am *trying* to be fair…read more Grand Management was our best option in that we were coming in from out of State and they were the most willing to with work with us. Now that we're renting from them, two terms of our lease are repeatedly violated-- the reasonable upkeep of property and laundry facilities (outside and in), and non-tenant-related pests like the epic spider infestations on the outside of the complex (which do get inside the units) egg cases, caked on webs and all. The complex we live at is in horrible disrepair, depending on what unit you're in. There is no civil discussion about these terms with management because they are crafty and find loophooles, or, give you such a run around that it is best to take care of certain repairs yourself, with your own money. It doesn't matter how good our credit is, or how quiet, respectable, and compliant a tenant we are, or even that we pay rent on time-- the treatment is what I would imagine a delinquent would be getting. This company also treats its supers terribly, like they're sub-human. All in all, I thoroughly believe all the other poor ratings/reviews. They're in keeping with what I experience. I may still stick with Grand Management, toughing it out, because I got this crazy idea that enough critical reviews and more tenants speaking out and exercising their rights (ESPECIALLY THOSE OF US WHO ARE DISABLED) will turn this company into a respectable one. It can be better. What a shame.

When originally going through the rental process with Grand Mngmt. I had everything in place they…read morerequested. When I went to sign the lease, I was informed I also had to set up water service. I let the lady know in all my communications with their office, had stated water/ sewer was included. I had the email to back it up. I still had to get water serbice with no compensation for the inconvenience & misinformation. Upon trying to move in, the apartment was not clean & ai complained 3 times about the crumbs piled up in the oven door, & they kept saying they already sent some to clean it. Over all ai had to clean shelves, floors & bathroom etc. There were several items on the shelf over the dryer, the we left when we moved. The storage space was full of items & very dirty when we moved in, it was left clean at our move out. While residing there it took several phone calls & actually going to the office in person to complain to get things fixed. At move i. Under the bathroom sink cabinet was deteriorating crumbling and had molded. This was never fixed regardless of repeated requests the 1st 6 months. The fire place was full of burnt stuff on move in & left clean and vacuumed out at our move out. I called several times after move out to request an update on the return of the deposit. Tgey never responded to calls & i got a partial deposit return. I have not cashed it. I have requested an itemized list of what was allegedly cleaned. I have move in pictures & move out pictures & videos. I still have been blown off on receiving documentation of what was allegedly cleaned by them. ( per their move out check list, because we were there more than 1, cleaning g the carpets was not required. The carpets were vacuumed and & in good condition on move out. The rent consistently increased while we lived there. The month we moved out, our rent went up to $1300.00 per month. After I submitted a move out notice, Grand Management advertised the unit for rent at $1200.00 per month. Sadly intodays housing crisis to many companies out there are able to take advantage of their tenants. If they continue to ignore my requests for an itemized list of what they cleaned & associated costs, I will be co sulting tennant landlord regulations in Oregon to decide if further action is warranted. I would not rent from this company again, unless had no alternatives dur to this situation. If you want to throw away deposit money and struggle to get things fixed along with constant rent increases, they may be right for you.

Marcio is truly a professional. He will work hard to make sure everything goes to plan when going…read morethrough the buying process and is an extremely committed agent who will answer the phone no matter what time it is! I highly recommend using Marcio for all of your real estate needs as he will get the job done efficiently, and smoothly through the process!

From the owner: I’m a professional Real Estate Agent who will not only ensure a successful closing, but I’ll remain…read moreby your side to provide exceptional service throughout. By choosing me as your dedicated agent you’ll save time in the buying/selling process and all that it entails. My commitment is due diligence, attention to detail, and ensuring you receive expert advice while navigating the transaction. With a passion for service in the Oregon coast community, I am ready to help with your homebuying and selling needs. I carry the values of hard work, integrity, and outstanding client service.

I had a really great experience with Rachel at Directors Mortgage in Coos Bay! My real estate agent…read moresuggested her as she felt we were both "bubbly" and would work well together and she was right! Rachel was always available to me and was able to handle all my - as I call them: "dumb-it-down" questions I'd ask! lol! The whole loan process is not for the faint of heart cuz it's such an emotional rollercoaster of wanting that special home you've found and praying you qualify, do all the steps and actually GET that house you want! It's A LOT for anyone to wade through! Rachel and her team were great with providing me to-do lists which helped me a lot! We'd talk by email , phone & text to keep the process moving! She was very savvy on also knowing WHEN TO pull the trigger on my interest rate too which at the time, there were global challenges that could affect it so realizing that stuff, mattered! Overall, just a really good experience and I got my dream home with one heck of a view to boot! :)