I had one good experience with these guys when then installed a tesla charger at my old house and…read moreat terrible experience with them with they installed a tesla charger at my new house. The first time they did it they installed a 240 volt outlet in my garage and I plugged a tesla mobile connector into that, worked well. The next time they did it at the new house, I thought they would do the same thing but apparently they stopped installing the mobile connectors. Now they only install the wall connector which is a large sci-fi looking thing that is permanently affixed to the wall. It's also more expensive than the mobile connector. None of this was made clear to me when we started the project with Grayzer. They came to my house, got about 90% done with the job then saw the equipment I had and said "sorry we don't do those anymore". They explained the situation to me but since I didn't have the equipment they wanted they couldn't finish. They did however insist on being fully paid for the job. Stupidly, I agreed to pay them and they left saying "call us when you have the wall connector". That was a mistake. Never fully pay for the work until the job is fully done! So I bought one and scheduled a time to finish at which point they said they would need to charge another trip fee to come back out. I explained that it wasn't made clear to me that I didn't have the right equipment until the job was almost complete but they didn't care. They were insistent that I give them another trip fee before they would come back. Frankly they were pretty rude about it too. Like really rude. Whoever I was emailing was belligerent and completely unprofessional. It was extremely frustrating. I tried to explain that as the professionals in this situation they should be the ones checking that all the equipment is ready to go before the job starts. At the time I didn't know the difference between a mobile connector and a wall connector. I didn't even know that tesla had multiple options for wall chargers. I had what I used the first time so I figured it would work. It's not that the trip fee was so much money but after having to drag this out over two visits, spend another $150 to upgrade to a wall connector, a trip fee on top of all that was a bit much. In my opinion, a reasonable company would just accept responsibility and waive the second trip fee. Or at least offer to split it. But not these guys. They dug their trench and they weren't coming out. It was childish and stupid and I'm embarrassed for them. And to boot, the people they sent out to finish up the job were jerks. One of them was yelling and cussing at somebody on their phone like a crazy person in my garage. Honestly, these guys are like school on a Sunday -- no class. I guess this is what happens when you get to be a popular company. Customer service and basic decency goes out the window because what do you care, you have plenty of business. Right? Yeah right.

So I was in the process of adding a Tesla Wall Connector to my home. I sent out a request to three…read moredifferent companies ( all Tesla Certified installers ). All were prompt in their responses and provided well written proposals. Only Grayzer included the cost of a permit in their proposal. Further a friend had their wall panel upgraded and their Tesla Wall Connector installed by Grayzier and recommended them highly. After looking at the reviews for the different certified installers, and given that a permit is required in my town to install an EV charger, I went with Grayzer. They provided a date and service window ( a week in advance of my appointment ) and the electrician, Max, pinged me about an hour prior to his arrival. I showed Max my ideal location for the Tesla Wall Connector and he was able to accommodate without having to cut away any drywall or running conduit outside the wall ( YMMV ). Very friendly, professional and knowledgable. He took the information/pictures required by Tesla and by my town's permitting authority, commissioned the Wall Connector, showed my how to add it to the Tesla Application on my iPhone and verified that it was charging at the specified rate (48 amps). He was happy to answer any questions I might have, and I am just delighted by the service and work done. I would recommend highly to friends, neighbors, et al. All in all, quick, fast, efficient, and professional. Cleaned up work area when done. Thank you!

Best electrician in Austin Texas! Have used them multiple times and the price / quality is always…read morespot on! Punctual. On budget. Friendly.

I called TEC to do a number of minor electrical repairs and updates at an Austin home. Things like…read morereplacing light bulbs that were 10 feet high and out of my reach, replacing a few existing ceiling recessed lights with LEDs, replacing a motion detection light on a stairway that wasn't working, replacing an outdoor GFCI outlet, and troubleshoot a couple outlets that weren't working. I had already purchased all the needed fixtures. Instead of sending an electrician to do the work, they first sent someone to scope out the project. This was done in order that a quote could be provided. This troubleshooting service costs $150. Three days after the troubleshooting visit, I still had not received a quote. I contacted the office and was told the quote would be sent by the end of the day. I did not receive the quote on that day, but the afternoon the next day. The quote that I finally received, which was for labor only, had the following pricing: - Replacement of two light bulbs - $175 - Replacement of six existing recessed lights with LED's - $810 ($135 ea) - Replacement of stairway motion detection light - $250 - Replace outdoor GFCI outlet - $185 - Troubleshoot of two GFCI outlets not working $150 In total, TEC wanted $1,560 on top of the $150 I had already paid them. So over $1,700 for minor electrical repairs. Something I figured should have taken no more than 3-4 hours to complete. I found this estimate to be very expensive and decided to look elsewhere. After complaining about how things were initially handled and various other misunderstandings, I did receve a refund for the $150 troubleshooting fee. The manager and employees were very nice and genuinely wanted to please but, in the end, their cost was just too expensive in my opinion. My advice is find an electrician that charges by the hour for work performed, and avoid anyone that wants to charge a fee just for providing a quote.

I needed an HVAC disconnect and attached wiring repaired. Steven was responsive from the beginning…read moreand asked the right questions to understand my issue and the repair needed. He was able to fit me in a day early and had the repair done professionally and quickly. I'd recommend him to friends and will very likely use him again.

Steven and team installed network cable in my house. I would highly recommend them for network and…read moreelectrical work. Very thorough and attention to detail. I will be calling Steven in the future for any electrical or network needs. They did a site inspection first and talked to me about options. During the inspection they pointed out some questionable electrical work. I appreciated their insight and mentioned it to the electrician.

I was so pleased to have had the opportunity to find Black Out Services on Yelp through the New…read moreProject process that allows me to share my project details with multiple vendors for price quotes. My project consisted on swapping out a bad ceiling fan with a new one that I ordered. Most would think this is a straight forward install but my living room ceilings are quite tall! I must say, I was very pleased with Black Out Services on multiple levels. For one, they are extremely prompt to message me through the Yelp app regarding all my questions question. Their pricing was extremely reasonable and the company individuals were friendly, efficient and performed clean quality work. I highly recommend Black Out Services for your electrical project and I will be using them to assist me with further electrical projects in the future!

Very quick service! Had a breaker go out, they had it replaced within a few hours of me reaching…read moreout. Great experience!

Max electrical Services responded quickly and came the same day I requested help. My fridge had…read morelost power, along with several other plugs and another electrician couldn't fix it. Chris and Mason came to the door and spent a couple hours figuring out the problem that had stumped that other electrician. My house is old and some things done by previous owners were problematic like having that circuit powered by two breakers. They fixed that problem, fixed the outlets and installed a new breaker. They were very pleasant to deal with and they even brought treats for my dog. Will definitely call them going forward for all my electrical needs. Five stars!

fast effective polite knowledgeable what else do you need!…read more220 install for hit tub. Went great.

This company is outstanding…read more Honest. Dependable. Great communication. Great quality. Great price. It was very easy to set up the appointment, and they came out quickly. The team arrived right on time. James and Kyle from Texas Electrical Services came out to our house in Cedar Park to do some electrical work. They replaced two faulty breakers and replaced some broken wall outlets. They fixed two light fixtures that were not working properly. They were very pleasant and respectful. Both communicated very well and were patient with our questions. They worked very fast but with quality. Everything was done well, exceeding my expectations. Their pricing was very clear and fair. I highly recommend Texas Electrical Services of Austin. They are now my electricians for life.

We hired Austin's Texas Electrical Services of Austin (TECL #29127). One part of this was…read moreinstalling an outdoor outlet, which requires running a conduit. For this they used a flex conduit and to hold the flex conduit outdoor-rated fasteners need to be used. This was clearly not the case, as there is corrosion and rust clearly visible on the fasteners that were used to hold the conduit (see pictures). I'm sure of this because we also had conduit installed by another electrical contractor for another purpose on a similar exterior wall on the other side of the house that has zero corrosion on it. I reached out to them several times over the span of 4 weeks regarding this, and didn't hear back once. I also specifically remember that the person sent out to do the work was very rude and difficult to work with. This was particularly relevant for hanging a chandelier, since it ended up crooked and he didn't ask for feedback until after he had already taken down his scaffolding, and wasn't willing to put it back up. So to this day we still have a misaligned chandelier. Cost isn't all that matters. For what this level of quality you're better off either learning to DIY, or paying more to hire a better company if you want everything done right and good customer service.

A great electrician who does not try and overcharge people for basic work. He is extremely thorough…read moreand helpful with even the minor problems. He has helped me out 2 times now in a big way when I needed work done. Quick to respond and honest about any situation with the work that is needed. Definitely will continue to use Russell Electric going forward in the future.

My NEW frig was OUT! Breaker had flipped again. This happened with the old one. Newer house, just 5…read moreyrs old. I had checked the outlet when the new frig came in, it was good. New frig installed 4 days later, breaker flipped again. I knew it was the breaker but I won't mess with that type of electrical issues. Sent a request through Yelp and was contacted by Russell Electric. He wasn't able to make it until Wednesday. After our conversation he decided to come out that same night. (I had just lost a lot of food with the old frig and was rather frustrated with it all) It was 9:45pm. It took him 45min to an hour. Fixed the issue in like 15 min and made sure all was well before he left. He knew what he was doing and he explained it as he did. He gave me some information about the breaker and put my mind to rest. Friendly, courteous and just all around great guy. I HIGHLY RECOMMEND THIS MAN! I appreciate the willingness to go the extra mile. He will be who I call if I ever need anything ever again. Thank you again! I slept well knowing this was not an issue anymore.

First time using Rapalo, but it won't be the last. Asked them to change a can light out with a…read moreceiling fan. Their prices were fair, and their service was excellent. Good communication is the first thing I look for, and there did great there. The work was very professional, and the installation was clean. Will certainly be my first call in the future.

EFFICIENT, FRIENDLY, QUALITY WORK searched for GC to build a…read moretree fort - had ordered plans on Etsy but needed to be scaled to fit our yard. José and crew came out timely to review plans with me and got straight to work. Very happy with their service and final product (value and work ethic included).