Seems like a pretty nice place. Casino was warm and inviting and the machines were fun to play. Didn't get a chance to stay at the hotel but the views around it would make it worth it! read more

For the price that we paid for a Sunday night room I thought it would have been so much nicer! As well as, what ever happened to having just plain Blackjack tables? The bed sank in the middle, there were marks on the ceiling and walls, there was dust on everything, the tissue box had one left and the television did not work (asked three times for assistance from front desk, no help). I understand that the hotel has been around since October 2009, but at least the hotel hospitality staff could step up on their game to make sure the rooms are presentable, comfortable, clean and luxurious. Not impressed at all. read more

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Well I now understand why there is hardly a soul at the Ameristar on a Thursday night. Why would anyone looking to play blackjack come to this casino during the week if all of the tables are $25 minimum or higher on a weekday night and $15 or higher at 8:00 in the morning. Even Vegas understands the concept that the minimum tables bring the people. What a disappointment. I doubt we will stay here again, especially midweek. read more

GAMBLING...WITH YOUR LIFE The casino is just fine. The people are nice, it's smoke free, and they have a good selection of table games and slots. Also, the poker room is respectable with a good amount of action. The only issue I have with this casino is its location. Imagine driving through a pitch black winding canyon road with cars hurtling toward you from the opposite direction, only one slip of the wheel, text message, or momentary lapse away from a head-on collision. If you're going to go, I'd recommend driving back while it's still light out or staying overnight as the rooms are pretty cheap. read more

The Vegas bomb of all of Black Hawk's casinos. Ameristar is pretty, polished and ready to let you indulge in the seven deadly sins (maybe even all at once?!). Greed...well duh, it's a casino. Why else are we here for? Gluttony... One of the better, if not best buffets in BK. Decent grill for 24/7 munchies. Another restaurant. Even a starbucks?! Plus free drinks to get your drank on. Wooooo. Envy... From always seeing people get bonuses on the Tarzan slots, but always failing to replicate the same results. Or the couple that won $700 on roulette. Lucky b*stards. Wrath... Often accompanied with envy, this also may be reserved for drunk douches who pierce your eardrums on insignificant wins (or for no apparent reason). Also for people not paying attention on table games, miss hits on 21, etc. Note: the increase in wrath may be correlated with gluttony, specifically alcohol. Consume responsibly. Lust... since you're drunk and feelin' lucky, right? And there's a hotel to take it to the next level ;) Pride... No, you [insert expletive] slot machine!!! I've put some good money in and I'm not about to leave until I get my money, AND THEN SOME, back. Of course winning it back never seems to happen to me :( Sloth... Because you're so damn tired from all of the above. I'm giving this place 5 stars based on comparing other casinos in Black Hawk; Of course it's not like Vegas casinos, but it's a nice alternative for good ol' CO. Enjoy! read more

I really like Ameristar. We arrived just in time to put our bags in out very nice room and head out to Ara Spa on the 9th floor for massages. The massages were a little expensive, but very nice. Then we hung out in the spa, which had a sauna, a steam room, a hot tub and just places to relax. Very nice. The decor was great, also. Then we headed back to our room to get ready for dinner. The room was nice sized, had two king beds and was very clean. The bathroom felt quite posh, with granite counters, a nice soaking tub and separate glass enclosed shower stall. We went down to the Timberline grill for dinner. My filet was cooked perfectly- medium rare and nicely seasoned. My friend got an herb and goat cheese crusted chicken breast and loved it. We started with chicken risotto that was amazing. Then we ran around the casino a bit. It was fun. The next morning, checkout was a breeze. I'd definitely stay at Ameristar again! read more

Came on a day trip whilst visiting Denver, and was fun to spend a day in their version of Las Vegas. I'd definitely recommend signing up for one of the cards. Not only does it track what you spend on the machines, but also gets you a 5% discount in the restaurant there. I'm not sure if there are any other benefits to having it, but figured I might as well. They have free self serve soft drinks and tea and coffee at regular points throughout the casino and a lot of different options with regards to machines and tables. If you're going to go to the all you can eat buffet, go outside of typical food times (like, grab and early dinner or a late lunch) and you'll have free run of the place. Go at dinner time and you'll be lining up for everything and surrounded by slow old people and children running around. Get your money's worth and go for the crab legs. You just can't go wrong and they're so so tasty. read more

So after reading the reviews I booked my room and got really excited. We arrived early and were even more thrilled when they let us check in before 4pm. The hotel is beautiful, attached to the casino which is also gorgeous. The reason for the three star review is the room. It was NOT properly cleaned AT ALL. There was a French fry behind the TV. A used shot bottle still in the bathroom hiding behind a box of kleenex. A half used bottle of water in the mini fridge! (no fresh water given). The bed skirt was the worst of all. It was stained with God knows what and considering the fact that this hotel seemed extremely upscale (and made a lot of money) I couldn't fathom why they would still let that in the room. I know we arrived early but the room had clearly already been cleaned - bathroom had brand new towels, beds were made... I was honestly scared to lay on them. I didn't complain about it because I didn't want to bother wasting our one night there and knew it was just a place to sleep. It was my SO's birthday and he was eager to start his day. The pros were the view. We were on the 27th floor and... Damn. What a gorgeous view. The bathroom was beautifully decorated - I LOVED the tub! A total soaking tub and for someone who loves baths it was like a mini vacation. We were a bit frustrated we couldn't get through to the front desk very easily. They were always busy and putting people on hold. When we did finally get a hold of someone (for a bottle opener) they were crazy quick though! Up to our room in a matter of 15 minutes. The other amazing amenity was the pool. Damn. That pool. Rooftop. Two hot tubs. One inside and one outside. Sadly, we went when everyone else decided to go. And the pool was pretty cold...and there was a long wait for the hot tub... So... Yeah. Lame. But when we got into them it was great! So as you can see it was definitely a mixed bag. If our room had been cleaned property I would have considered this to be five star vacation and deserve a five star review. The last issue I had was the fact that when I checked out the person at the front desk didn't even ASK if I had enjoyed my stay. That was so sketch. I was waiting for them to ask that so I could explain the issues I had had. But nope - nothing. That was the first bad customer service I had seen. I did get an email asking about my stay and I do plan on replying to that. I just wish I had been asked up front. Usually I would make a point to get something like our dirty room fixed right away but we did have limited time so I let it go. But I'm upset they even released that room to their guests like that. The hotel seemed better than that. Apparently not. Ameristar - I think you need a new cleaning lady. She's not doing her job. read more

Extremely beautiful hotel, extremely terrible experience due to staff. My boyfriend and I are in the industry which means we are very sympathetic to different situations and different people. Unfortunately this trip it was hard to be sympathetic. Starting with our first interaction to our last, and everything in between. Kevin the bartender was great and made us feel very welcome unlike the rest of the staff. Kindness and manners go a long way, which this hotel lacks! We love to travel & be in the mountains but unfortunately we have no plans on ever revisiting Ameristar. read more

Again, like the Isle, I think this is one of the better casinos in Black Hawk. Its clean, new, friendly.....oh and the fact that I put in $10 in nickel slots and won $20 also helps :) :) read more

I hate writing this review but I'm so disappointed in Ameristar. I rented a room for my husband's birthday this last Saturday. (We receive complimentary rooms during the week but not on Fridays or Saturdays.) I had no problem paying the $250 for our stay on Saturday. We get to the hotel, check in and go to our room. I open the door to the room and this overwhelming smell of cigarettes hits me in the face. The room was filthy and filled with thick smell of smoke. (I've uploaded pictures) I understand Ameristar is a large hotel and sometimes people make mistakes. I told my husband we would go downstairs and get everything straightened out. I brought him here to enjoy himself and relax. This was not a great start to his birthday weekend. We go downstairs and explain the situation to the man and woman behind the front desk. They looked at me like I was wasting their time. The woman sd "I'll switch you rooms and take you up there to make sure the room is clean". All the man said (in an aggravated tone) " sometimes the rooms are marked as clean in our system". The woman proceeds to take us to the new room which was clean. This is the only reason I'm giving my two star rating. Now, let me say this - my husband and I are loyal to Ameristar. We take our family when they visit from out of town. We go visit Ameristar on our days off and we always recommend Ameristar to anybody looking to have a great time. I paid $250 to stay the night. The least Ameristar could do is be sure the room I paid to stay in is five star quality. I'm paying five star prices. The thing that really bothered me was the man acted as if we were bothering him. Im wondering if this happens frequently. Judging by the man's attitude it's not that big of a deal. Bottom line is, I paid for a service and at the end of the day I was unhappy with my purchase. After this experience I'm not sure my husband and I will return. read more

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Two words: strawberry daiquiris! Ok now you think I'm a ditzy girl that doesn't gamble but trust me on this! They are free when you are gambling and they are sooo good! Last night I closed my eyes while sipping it and Wow I was taken to a beach in Aruba! I have stayed here three times, by far the nicest rooms in the area but also the priciest of course. They have a great deli type restaurant open late when gambling sucks you in as it always does. There has been times I've had issues here. Once my friend tripped over a cord in the casino and they kicked her out because they said she was intoxicated. What?! I get that is to cover their behinds but come on, most people in there pre game with Alcohol of their choice and keep the drinks flowing all night. And this particular time she wasn't even drunk! Buzz kill. Another time my guy friend got accused of stealing someone's penny slot that had a sixty cent balance. They actually detained us until they reviewed camera recordings and let us go twenty minutes later when they realized they were wrong. Overall, classy fun place. I'll be back, with a strawberry daiquiri in my hand oh you know it! read more

There are many aspects to this review, so where to start? HOTEL: Definately the nicest hotel in blackhawk. The rooms are super super nice. You could sleep for days in the beds. The spa rooms are spectacular. Pricey, but worth it if you want to splurge. Downside: They don't actually guarantee rooms. So even if you make a reservation, rooms are on a first come basis. Example: We made a reservation for nonsmoking king. We got a nonsmoking double queen. When we came to the front desk we were told "you're just lucky you didn't get a smoking room". huh? we took the double queen and later a manager stopped by our dinner table and gave us a free upgrade voucher for a spa suite. Still very odd. (thats the only reason I took away a star). POOL: They have a seriously awesome pool on the roof. Indoor and outdoor hot tubs, fire places. Sometimes in the summer they have a great bar up there too. Downside to the pool is that there seems to be kids a lot in there. We usually just sit outside in the hot tub anyways so it's not that big of a deal. CASINO: Really nice! We have never had a bad experience. They have free to VERY cheap drinks (like $1-$2 if you aren't gambling). You can't get doubles though, so you may have to return to the bar often. TIMBERLINE GRILL: Greattttt restaurant. It's their nicer steakhouse. We ALWAYS sit at the bar with Jessica. She is seriously awesome! She makes great recommendations, and honestly. She will tell you what to order and what's the best. She's friendly and personable. We love her. Buffet: We have only eaten at the buffet once for breakfast. The total came to like $50 for two ppl with tip. I thought it was kind of a lot but there was definately a large aray of food. I didn't think anything was amazing. just okay. We did get free champagne! Wooo. Overall, THE ONLY place we will stay in blackhawk. read more

I don't like it when you are promised two nights stay in a spa room and they go back on their end. Thanks Host Karla. The food is good but I expected to have the casino keep their end of the deal. I guess I will just go back to the Gilpin and play there. Ameristar will do just fine losing my business so this matters very little to them. I actually thought about making this place my regular casino because I have a brand new Bim and the valet parking is available but I will just stay home when it snows. There was a lot of hispanic and Asians with little kids in the halls of the Hotel which was a bit weird too. read more

After talking with the "resort" more. I was essentially called a liar and that it was my fault for them not getting back to me. There is no customer service. Ameristar is a go at your own risk kind of place. read more

Went there the first night of my ski vacation to play Texas Holdem. Very classy, well appointed casino.

I didn't get a chance to gamble here at all, but I did experience the hotel and food side of things. A+ for the rooms. We stayed in a regular room with a king bed. The room and bathroom were incredibly spacious! It had a very comfy and classy atmosphere. I had to fight of urges to do cartwheels in the room, just because I had the space to. D- for the check in process. Ugh, we waited 30 minutes in line to check in. With about 15 people before us and another 50+ people building up in line behind us, for the majority of the time, only two check in attendants were working. Seriously? C+ for the ballroom facilities. I was attending a holiday part for my husband's company. The food and drinks were great! The bartender and wait staff were taking good care of everyone. Well, until all of the booze dried up. From what I understand, they didn't stock enough and we eventually ran out of everything. My husband's office admin was not happy because she had arranged for an unlimited open bar for a certain amount of time. It didn't bother me as I wanted to get out and start gambling, but it was quite an oops, especially when I can imagine how much they paid for that to be arranged. A+ for the Starbucks inside. After a night of drinking, need I say more? B for the late night deli / pizza / sub shop. It was open when we needed it, and served us greasy food when we wanted it. Not the best, but did the job. So, I thought the hotel rooms were the absolute highlight of this place. Probably would stay again, but almost certainly won't be back for another work function. read more

Probably the worst customer service from a casino that I've ever experienced and I fly to cali every month to play. I was playing at the blackjack tables and a couple of the dealers just had attitudes. One in particular refused to color my white chips on a couple occasions. I had over 15 white chips that I wanted to color to play, but he outright refused. The second time I requested to color my white chips, I asked what was the reason he wouldn't. He said it took too much time... but suggested that I could just play the stack of 15+ chips on my hand. I've never heard of anything so absurd. Oh and when I won the hand with my white chips, he would pay me in more white chips! I won't be returning. read more

Our room was so freakin awesome! We were celebrating a Birthday so we upgraded to a suite, it has a fireplace, a whirpool, and an extra living area. The King size bed was so deliciously comfortable and slept so good. The price wasn't completely out of line, but it is better to take some time of during the week to go up and stay instead of the weekends. The rooftop pool was really enjoyable, and the outdoor hottub was so wonderful under the stars. However the pool and tub close at 10pm. I signed up for the special reward program, and get the monthly coupons. Get discounts on rooms, coupons for the buffet, and cash rewards to get you up there to spend money. :-) I like the casino set up, and did win, however this place does get really crowded on certain nights and sometimes hard to get on a poker table. I use to stay at the Isle and will stay there again, but if I have to pick from now on I will stay at the Ameristar. read more

I have never been treated like such garbage than I was at Ameristar Casino Resort Spa Black Hawk. They don't care that they treat customers this way. Rude staff. Rude bartenders. No service. You name it. Save your money and fly to Vegas or stay at Monarch down the road. Won't be back to stay. read more

After taking 1 hour to check in, we were given a room that was already occupied. Then had to wait another 30 minutes to get the correct room. Checked into room and it was a mess. Asked them to vacuum and was told they don't have one. This place has gone way down hill. $299 and they don't have a vacuum? Guess this is the new Colorado. read more

My brother-in-law really wanted to gamble a little during his visit. So we drove here, easy to get to from Golden. They are strangely strict about where we could push a stroller. No joke, two 10 month old babies in the stroller are not allowed on the carpeted area. The security even gave my sister a flier about having to be 21. Did they think the babies who can only hold a bottle would be pulling the handle on a slot machine. So, escorted through their diner (with sticky floor) we went to their buffet restaurant and then hung out in the hotel's lobby which was nice while my brother-in-law played some cards. read more

The Ameristar has the nicest hotel rooms in Black Hawk, but unfortunately, they also have some of the worst customer service. Don't even try to call to book the room or ask a question, you'll be on hold for at least ten minutes. It isn't any better when you actually get there and try to call maintenance (and you WILL need to call maintenance). I've been there three times and the first time, there was an issue with the tub and the last time, there was an issue with the TV. The alarm clock/iPhone dock wouldn't work. The time was wrong and it was impossible to reset, which wouldn't have been a problem except it took a day to figure out it was an hour fast. I'll probably keep staying there because the rooms are nice and clean. I just wish that they would staff the phones and maintain the rooms better. read more

Just got here on the bikes. Caught in the rain. The front desk and the bell/ man Randall couldn't be any nicer. The room and bathroom is beautiful. And very clean. Beautiful view read more

Poker Room Review. Now that the betting limits are raised... we got us some poker in Colorado! Woot! I've been here two times. The first time must have been "Family Night". It was July 4th weekend and the limits were JUST raised about $5 max, I was placed at the table where there were 4 couples. WTF. That's never happened before, and the staff does not make an effort to stop them from working as teams against the rest of the table. Ok, so I suppose it's not easy for the casino to look after the player's best interest. I bet if someone were cheating the casino though... BAM!!! Yeah, you know! Pfffft. The second time I played it was more normal, the higher betting limits aren't new anymore. I played the 1/2 $100 game. There's NO LIMIT to the buy-in which is nice, even though there's still a $100 max bet. It was a good game, but the $100 cap is a little limiting. I can't see how a 2/5 $100 game would be better, since you're still capped at a $100 max bet, but now your max bet is only 20x the Big Blind (as opposed to 50x in the 1/2). There's just not as much room to re-raise and muscle people off marginal hands. Either way, I was at a loose table. Nobody really folds, so please don't tell me there's more action at a game with higher blinds. By the way, the rake is RIDICULOUS!!! $5 plus $2 for a jackpot that's never hit. The bad beat is quad's beatin' and it's capped at $325,000 and there's two back up jackpots after that at $325,000 and the STILL drop $2. WOW... $7 outa everypot. That's a bit much. read more

Dare I say it, but the Ameristar is the Bellagio of Colorado gaming. This is a really nice place gamble, I haven't stayed in the hotel yet. In general, a $10 minimum can be excpected on their table games, and their dealers are friendly, which I can't say for a lot of Blackhawk casinos. They also have hot chocolate! Rich, sweet glorious hot chocolate! read more

Black hairs on the shower walls and a big black hair curled up on our washcloth. Had to change rooms at 11:30pm as pot smoke billowed in underneath the door to the adjoining room. This place is thoroughly disgusting and not worth the money. read more

I was a little nervous about staying here this past weekend. My husband and I have stayed at other hotels in Blackhawk and it always feels so old and outdated that we have often times left that night, just so we didn't have to stay. I reserved a Spa Suite because the picture looked nice..but I was still nervous. As soon as we walked into the hotel, I immediately knew this experience was going to be different. It just feels so much nicer than the other hotels up there. The room.....was absolutely amazing! It was huge! It felt like a Vegas suite for sure! We had a great time gambling and the food was good, but overall what Wow'd me was the room! It couldn't have been any nicer. :-) read more

Not in Vegas! Ten minute walk from parking garage to hotel elevators. Thirty minutes to check in. Stood there while the 3 clerks checked in "Elite" member after Elite member who cut into the line of people waiting. 3 clerks on a busy Friday night? And not even an apology when we finally reached the front . Room on 22 nd floor has no view. Room is very standard Marriott-clone furnishings. Hard bed. Average sheets and comforter. No convenient place to plug in Electronics near desk area. Have to plug in phone in bathroom. Bathroom is nice but not well lit. Separate potty room but no fan in it. One towel in bathroom and no soap. Had to call downstairs for towels and soap. The housekeeping staff did bring them quickly and was not expecting a tip. For $169/ night I expect a whole lot more. First time here and think I will try someplace else next time. read more

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Pro: New Casino, No Smoking, Clean Casino Cons: The payout is HORRIBLE! We played a couple hundred to lose in about 15 min.. wins were very far between and the wins were 80% of the time less than the bet amount we placed. (Meaning you're still losing...). We stopped to watch for a while. No One was winning anything! Sparse Bonus plays paying out less than $8 on $1.50 bets.... there must have been a reason the casino was half empty. The worst payouts I've ever seen. Period. And we gamble a lot! Buffet: W.T.F. ... it's $20 each and the food is TERRIBLE! We ate at 8pm (prime dinner time) and the food had been sitting under a heat lamp for hours. The prime rib is 80% fat... I'm not kidding or exaggerating. The food is cheap cafeteria food (pizza, Chinese chicken, old fried chicken, soups with 1/4" grease films on top they've sat so long, fatty meats and a taco bar with black taco meat??.. not normal.. Just trust me... don't go. We went to a couple other casinos in the area to find the same slot results. All empty, no pays! If you do dare to throw away money here, there is a "free" shuttle that takes you to the other casinos. -------------- Casino is 21+ and yes they ID at the door Casinos are smoke free ATM Charge is $5 per transaction. But.. the drive there is beautiful. read more

Service stinks. Table limits are too high. This is a failure at getting people to stay and play. Seriously just hire quality customer service professionals and serve drinks st the tables and slots with a smile and friendly attitude. Then you'll get return business. Also set a couple tables with lower limits or allow a dealer to lower the limit for a group of 6 guys looking to play together when you have vacant tables. read more

This casino is affiliated with Hollywood Casino in Charlestown, WV, so many of the comps that I receive at that location also apply at this casino as well. We stayed at Ameristar on Thanksgiving. I was incredibly pleased with the room, it was spacious and extremely well decorated. On Thanksgiving day, we had dinner at the Timberline. The food as well as the service made it a very pleasurable experience. As for game play, I spent the majority of the time playing craps. in my opinion, the dealers are incredibly competent. They make a conscientious effort to understand the betting habits of the players and try to generate a consistent and sometimes rapid pace of play. This sometimes proves to be a drawback in that players can lose an substantial amount of money in a very short period of time when the tables are cold. My only criticism of dealer behavior is that some tend to engage in private conversations with their superiors when there are not many players at the table. Players can become extremely frustrated when losing money and simultaneously witnessing craps personnel laughing and joking around. Professionalism as well as customer service should always be the first and foremost priority. read more

Great for a quick trip up from Denver. Don't get scared when it takes awhile to find a parking space in the garage. When you get to the top, there are always lots of spaces. Even on the weekends. It's a beautiful casino. Very rustic. It's a very large place, so there are plenty of games to play. I'm a blackjack girl and found a table pretty quickly. However, a word of warning to the once in a while players. The minimum is $15 on the weekends there. My hubby played craps, and although he didn't win, he did have a good time. The dealers are al very friendly and knowledgeable. We like this casino better than the others up here because it's bigger with more tables and restaurants. We will be back! read more

I usually favor Ameristar when I have the gambling itch. I play craps and this spot generally always has the hottest tables. At $10 - $15 buy in, it's all good. I love their drink station! I don't have to wait for a waitress to stop by, I can just head over for hot chocolate, coffee or soda. I don't mind getting my own in between gambling. The "security" staff that work here are down right pests. I guess there are too many underage folks creepin' in here on weekend nights which puts Reno 911 on the prowl. I understand they're doing their job, but it appears to me that they're on commission or receive a bonus for the number of wristbands they put on people. Are you kidding me?!? Half the casino had on wristbands last Sat night! I guess they should just start checking ID's at entrances and elevators. I got hit up and my FH did not. Trust me, this is hard to say (hehe), but I never get carded, my FH ALWAYS does. He looks very young. Anyhooo, I think the carding this is a little over the top though. Overall, one of the better casinos in town. read more

What has happened to ameristar? Decided to get a room for the super bowl. The checkin was amazing. Came to the bar to have drinks and watch the game. All I can say is caution if you choose ameristar for the super bowl. Only one bar tender to supply drinks to the whole bar. Not to mention if you get food you can not bring it to your table. One manager will tell you yes you can bring food in from our restaurant then you will get turned away from another standing guard at the entrance. Come on ameristar you are better than this. read more

Sweet rooms, not so sweet customer service. Essentially, you don't get drink service unless you're on a table. Once we upgraded from slots to roulette, drinks came more regularly, however that doesn't mean the servers were any less b*tchy. On one occasion I had a server take an order from someone next to me and then tell me that I was not in their section and then promptly walk away. The correct thing to do would have been to inform the server whose section I WAS in so that I would receive service. Nope. But that isn't the kicker. The same server (a few minutes later) returned to give the drink to the customer next to me and then proceeded to take my order. Huh? Not being from CO, I am unaware of the liquor laws and was confused when I was told that I couldn't have two drinks at a table (but I could at the bar). Instead of politely explaining the regulations to me a different server snapped at me and said "because you can't" then sent a manager over. It really wasn't that big of a deal, I only asked a question and once the manager explained to me what the law was I was appeased. Seemed like a waste of the managers time when the server could've just elaborated briefly. The Timberline Grill was delish and we had a great bottle of wine with our meals. This is a definite stop if you're in this casino! read more

So I got a free room coupon from my player's card, which I haven't used in forever. We had to book a week and a half in advance, but it was about 10 times nicer than Isle of Capri (which we won't stay at, even if free, partially due to the alarming green carpet and complete discomfort of the rooms - YUCK). We were so impressed with the hotel. We stay in Vegas a lot and it was pretty typical of a nicer hotel on the strip. I have zero complaints. The room was elegant and very large. The bathroom was tile and marble and very nice. The room was spotlessly clean and the bed was very, very comfortable. They had a nice flat screen with quite a few channels, including HBO. The staff was friendly and quiet. There were no loud neighbors... We never stay in Blackhawk/Cental City, but we would actually pay to come back here and stay again. read more

This was the most horrible meal I have ever experienced not only in a casino but at any buffet.... $75.00 for 2 people to walk out on a meal is not acceptable....the person refilling the salad bar was using bare hands to mix the new food with the old food left in the line, the person cutting meats did not have gloves on.... The food was not edible, found a piece of wood in one of the salads, the soups had oil on the surface, the sweet potato was Rock hard..., every single item we tried to eat was disgusting to put it nicely as the manager walked around with his arms crossed not paying any attention to what was being served.... and I am not a picky eater by any means.... This meal not only cost a lot of money, but destroyed a fun evening... and now we are going elsewhere to eat... read more

Do not waste your money here! I have been to the Ameristar's buffet a few times and this last time was very disappointing. To start off with the crab legs that everybody goes for were dry, seemed like they had been out for a while and had no meat in them. The buffet was a mess: food everywhere, they were out of butter. There was a lack of upkeep on the plates temperature. I went to go grab a plate and it burnt my fingers, I told one of the supervisors and all he said was "oh sorry do you want ice?" I didn't even get an "are you okay?". Just feel like overall was very disappointing. read more

Arrived a bit before check in time but our room was ready. We had to park in the overflow lot, due to our ladder racks on the truck. Staff was easy to work with. Our room was very clean. Turn on handle in the shower needs a little work. I believe our room was 1617. Hubby and I enjoyed a burger, fries and chicken tenders from Waypost Deli. Super yummy and reasonable. Other than the slots not on our side, we had a great stay. read more