We tried Ameristar after a couple bad experiences at Monarch, with our first time at Monarch being…read moregreat but going downhill fast. We had an absolutely AMAZING time at Ameristar! To start, we got a spa suite for 2 nights and it was equivalent of a very high end apartment. Other "spa suites" I've stayed at in Black Hawk were nice, but they were just basic rooms with a hot tub in them. This felt like a home away from home. The staff were incredibly courteous and helpful. The bartenders and dealers were also attentive and fun to talk to. I regret not trying any of the dining options, as we had plans for dinner already, but we plan to try some again our next stay (I've heard great things about Jinya) We also really enjoyed the rooftop hot tub and pool. The temperature was perfect and I swam several laps during my stay. There are so many amenities. I Will be back here soon!

If I could give zero stars I would. NEVER come to this…read morecasino. Julia and Paul the "security guards" kicked me and my best friend out for celebrating at a BJ table telling us we were "too intoxicated" and had "blood shot eyes" even though I had two drinks for free at the table and asked for bottles of water with both drinks. Julian and Paul were being so disrespectful for no reason. We also were losing money and got excited when we finally won just a tiny bit. This casino is a SCAM. Highly recommend to never come here. Horrible workers. Horrible security guards. Horrible service - 0/10 experience. Ive never been treated this horribly. Will NEVER be back. I've been to black hawk many times, i'm a colorado native and know many people that come here often. They lost a ton of business for that for absolutely no reason for this. They should 100% fire Julian and Paul the "security guards". Would not trust them securing any vacinity. Very embarrassing for them. I'm disgusted by this business. I would probably go to Monarch if you HAVE to go to Black hawk. Ameristar is the worst casino i've ever been to. I would most definitely drug test Julian and Paul. They did not seem capable to secure this casino and made us feel very unsafe. HUGE disappointment.

Amazing time! From the valet that gave us an extra large parking space for new truck, to check in…read more Our room was club level and super clear. Dinner at chop house was delicious and service was perfect! Casino staff very accommodating. Breakfast in club level was very good. Service was Johnny on the spot. Bar tender made the BEST bloody Mary's we've had in a very long time. Check out was super easy. Valet had our vehicle parked right out front, didn't have to wait even 30 seconds. We are a mixed race married couple and had ZERO issues. It's hard to believe peoples posts about this place and how they were treated poorly as mixed race couple. So not true! We will be back! Thank you for a great time!

There should be ZERO question that the Monarch Casino Resort is a solid 5-star location! I can…read moreonly think the reviewers that have knocked down the ratings are either: 1) Disgruntled employees; 2) Competing casino shills; or 3) Gamblers that have lost money at the slots. Here's the bottom line from an honest reviewer: The Monarch hits EVERY expectation level with a 5-star performance! The staff service is absolutely OUTSTANDING! These folks have been trained well in hospitality, from the front desk to housekeeping to security to the bars & restaurants. The bartenders, especially, are as good if not better than any we've seen at any casino in Las Vegas. As for the food, TOTALLY AWESOME! From the all-star buffet to each of the several casual-to-formal dining options, the food at the Monarch is always fresh, tasty, plentiful and reasonably priced! And, as for ambiance? The whole place is TERRIFIC, especially the rooms, which are clean, spacious and beyond beautiful in decor! For what they charge, you'll feel like you're staying at a Ritz Carlton at a budget price. And their Spa is WORLD CLASS, a total rejuvenating experience! Trust me -- you want a great getaway in the clean, crisp mountains? Go to The Monarch in Black Hawk, Colorado, for the time of your life!

Worst casino I've had the displeasure of spending my money on. My boyfriend and I typically stick…read morewith the smaller casinos: Saratoga, Red Dolly, etc., But since we often stay at lady lucky we pass by the lodge all the time. I always wondered how it was. I no longer wonder. The staff is absolutely deplorable. They seemed to have some bias against my boyfriend who is a white male and I - a black woman. We checked out the lower level and then hopped on a couple machines on the upper before deciding to leave. There was hardly anyone there but we did notice a security guy sort of lurking. He hopped on his radio and before we knew it we were ambushed by a floor manager and security telling us to leave due to being "intoxicated " and that it's against the law to gamble while intoxicated. I was shocked to say the least. I had 4 inch platform heels on and we were quietly enjoying ourselves not bothering a soul. It's insane how rude they were with telling us to finish our drink and leave. Absolutely disgusting racist behavior. I will never ever recommend this casino. EVER. Stay away.

My family eat at Seasons Buffet 17 Feb - Lunch Nice…read moreselection of food and great desserts Server was great Unfortunately Many of the meat & vegetable food items were cold Baked chicken was dry Frozen Choc yogurt was liquidly Tried to us personal login - it would not work Tried to send comments to management - would only work with ......Outlook which I do not have.

This is my to go casino! Staff is very friendly. Clean casino, bathrooms. It's not over packed…read morewhere u can't move around, it's just right. My only complaint is the restaurant on 3rd floor needs later hours. And the lady in the front behind the desk at the restraunt is rude but I'm still giving 5 stars because I enjoy the atmosphere and ppl are very friendly! Coffee always hot all u can drink and soda! Food is also great!

All I can say is, YUCK!!!…read more No care or concern by the City to allow driving to the upper road to access the top of the property; road closed, snowed in... wow... first time I've ever seen that. The place... SMELLS... inside the elevator, the main floor, the restaurant... the gaming floor... are you kidding me... YUCK! Don't you people know how to clean your building and restrooms... obviously NOT! GROSS!!! I walked around the floor at this casino and their other two properties; Golden Gulch... TOTAL GROSS OUT OVER THERE and if you're not a local that demands the spots in front of there favorite slot machines, you can't play! Perfect example of a place that has well worn out their welcome... SHOULD BE TORN DOWN and better off as a parking lot! Golden Gates = The Poker casino... YUCK!!! Smells, stains on the floors, people "smirk-smile" at best, very unfriendly and "ugly" place... Do yourself and your family and your friends a big favor and... SPEND YOUR TIME AND MONEY ANYWHERE ELSE...! AVOID BLACKHAWK AND CENTRAL CITY ALL TOGETHER!!!

Old fashion diner style no frills. But $9.95 prime rib…read morestill exists. For the money it's excellent. Many slots on ground floor. Restaurant upstairs. Desert selection is good. Service was excellent.

This may have just become my favorite casino in Black Hawk. The 9.99 prime rib is stellar and I'm…read morecoming back for the 7.77 breakfast which looks to have everything you need. The drinks are flowing, it's smoke free and all the employees seem to enjoy the customers.

I only rated this a three star because the lady luck casino was very small and the service wasn't…read moregreat However, it is connected to another Caesar property, the Horseshoe. The Horseshoe is a lot bigger and has a lot more gaming and restaurants. They are both connected to a common check in area and parking lot. I'd go back.

Terrible service from mgmt. The hotel is generic. No whistles, no bells. Rooms need major facelift…read more Lights and outlets in the rooms don't work. Explanation by mgmt, it's a safety issue. Had to bathe in the dark. The casino is ok. Very clean. Restaurants are ok also.

Great casino..points earn cash and you can win..the machines do not lock up st 140 or 200 do a…read morelarge payoff involves a very small wait. Very great employees bathrooms and casino cleam..smoking room out back..check them out! Points also earn food..nice smaller feel to top it off

So this is a quaint little tiny casino the staff is friendly kind of tight quarters but clean bar…read morefood only slaughter OK sometimes but you can win in this place which is kind of nice I'd probably give it a scale one to 10 7 1/2 my husband likes the hotdogs they're disgusting he does they every once in a while they're over cooked but it's bar food nothing fancy nobody's eating at their machines it doesn't stink in there like some of the other places I would go if you're not into big crowds

Room was clean, but this place isn't that great. They advertise that the amenities include a…read morerefrigerator and microwave. Microwaves are $25 a day to rent. We didn't have an ice bucket in our room and had to call down for one. The shower does not get that hot, which is frustrating. At check-in the lady didn't know how to work the key card machine. She only gave us one key card and it expired the next morning even though we were scheduled to be there for 3 days. There was a huge line, so we tried using the kiosk and it would not register either of our id's. So we got back in line and waited 20mis to get new keys (she was understandably checking in new guests, it just sucked to wait when we had somewhere to be and this could have been avoided in the first place). We ordered food from the room and payed for it with our card, but they also charged it to our room upon check out. The person at the front desk didn't know how to erase the charge, but called their manager who over the phone said they would take care of it. There are a few unsavory individuals that run around the motel. A girl and her guy friend that were literally rolling off of nitrous that she was actually carrying around in her arms going floor to floor during check out time. So...that was interesting. There's not a store or anything nearby, so if you needed something extra, other hotels in the area will actually have something. Also, there are some weird smells coming from the hallway near the elevator on the check-in floor.

Lady luck is always a comfortable spot for me and my boyfriend to stay whenever we go to Blackhawk…read more It doesn't have all the glitz or the glam and then it's not as tiny as some of the boutique or more private casinos as far as lodging this has been good for us so far as we're novices with gambling and not trying to change that we enjoy having fun. And then going back up to Denver. Michaela is one of the front desk representatives within both horseshoe and lady luck and she just happens to be amazing. There are a couple of others. I just don't know their names but certainly Michaela Amanda they are extremely customer service oriented. George at the VIP lounge is heaven sent. We always have a good time when we come. I'm packing right now and so should you.

Great pace to get some homemade cream soda and rootbeer. The pizza is something to write home…read moreabout, buts it's a good alternative to the overpriced buffets when you just wanna get something quick to eat. Staff was friendly and clean. Could use a facelift.

Been to Dostal Alley *many* times over the years - I think the key feature for DA is: Location,…read moreLocation, Location. Oh, that and free [included] parking. The pizza aroma _fills_ the lower level & it smells-so-dern-good. [Think the Cinnabon marketing model.] The pizza itself is also Ok. Drinks are a generous pour with friendly bartenders, but the pizza lady is kinda grumpy ¯\_(ツ)_/¯ Recommended as a 'tide you over' kinda spot