I'm so annoyed! The manager of the return place should know that if you use your phone to pay, you…read morecannot tap your card because it will not be on your card.... I bought 2 lavender plants there three weeks ago. I went to return it. She had me tapped the card, they couldn't find it. I even pulled up my credit card statement saying I had purchased it on 10/20/25 here at this location. They're like no, no. We can't find it. So then the lady did a search on my card with my ID and she said she can't find it. Then she tried to scan my plant and said it's not showing up. I'm telling her well what can we do about it because I did purchase it here and I have my credit card statement. She's telling me no no you didn't buy it here.. nothing is pulling up. I'm like is there anything else we can do because this is the plant that I bought from here and she was unhelpful no no. So I go to the Home Depot on carpenter and I use my card and they can't find it but the guy they said did you pay with your phone because it won't show the purchase on the card and I said yes. So I tapped with my phone I was able to return it. PSA when I did buy my two lavender plants, there was a big sign saying 20%. When I did purchase them, I was like oh it's 20% not included and the cashier at the garden center had a sneaky remark saying "I wish people would read the sign. You have to buy 29 or more to get the 20% off." And I looked at her and said the 29 and more font is size 12 while the 20% font a size 500 anyone could make that mistake.. Both times terrible customer service. Ugh

(209)863-1370 is correct Riverbank Home Depot phone number. The one that is listed is to another…read morestate. Service, their great Selection and they Value their customers here at Riverbank. Thx

This review is entirely based on a phone call... That said, if customer service is good over the…read morephone, it'll be great in person. I say that because it is easy to give subpar service on a phone call without someone in front of you. I called yesterday because the Ace website said Oakdale had a Yeti Roadie 15 in the limited edition patriotic color. Sean (or Shawn) answered and went above and beyond. He checked their inventory not once, but twice. Then, when he couldn't find it, he helped me locate it in another store. He then called the other store and made sure they pulled it for me. That kind of service makes me want to go the extra mile to shop at the Oakdale location, just based on my experience.

New changes to the location have made this so much better than previous owners. Selection is…read moreoutstanding and love the new look and outdoor nursery and bbq sections. People are friendly and welcoming so will be coming back again and again.

Whoever the ignorant girl working yesterday 6/16 between 1:25-2pm when I was there, I hope I never…read morecome across your whack customer service again! She asked me "did you find everything you needed" I said no because whatever I grab the price is incorrect and I got frustrated. I got tired of asking the gentleman in the back to scan and i took photos! Even he said "this is odd to see nothing matching on this shelf" and he disappeared.. All she said and kept saying was "ok" "what do you mean everything" I said from yard aisle to pet section! She said "ok" I found hummingbird stuff under $1.99 and when the guy scanned it, it was $18.99. I found a plant hook under $7.99, when he scanned it, it was $23.99. Completely doesn't not even match the price tag, keep in mind they are all stocked under that price. Talking about ignorance! Instead of devoting time and wanting my money at this store, she seems very careless and lazy! It's absolutely disgusting behavior to be present to at the register! If you don't like what you do, maybe you shouldn't be at the register. Employee definitely needs training how to be welcoming, I come here often for vet appointments on Sundays and because it's around the corner from our house we shop here a lot, but no thanks after yesterday! Fix your price tags!! It wasn't just one thing, it was many errors! You technically are supposed to honor to customer what I see and have a proof! If your manager needs photos I have them and would be more than happy to talk to your manager!

I tried to order online. It never works. You have the worst website. I always have to call and…read moreorder what I need. I really wish you would fix your website.

My family has been buying many, many plants of all kinds from this nursery for decades. They are a…read moregreat place go and see all the beautiful options and displays, plus they have a wonderful staff.

Everyone was so friendly! There was a huge variety of outside plants available! Saw at least four…read morecats roaming around the property! Limited selection of indoor plants. Staff were super friendly and helpful!

Friends of mine Doug and Kim Heath have bought a business in Oakdale called "The Garden Gate" It is…read morea collection of unique indoor & outdoor merchandise: Such as, Tropical Plants/Orchids, Bonsai, Fountains, Arbors & Trellises, Butterfly Art, All Weather Art Prints, Home De'cor items, Soil, Pots, and Tools ... Gifts For All Ages ... During the months of Nov & Dec all merchandise in the store is 20% off ... The store is housed in one of the oldest buildings in town, and is a pleasure to go into and look around, I recommend the All Weather Art Prints, it was the first time I had ever seen them and I think they are just wonderful ... These would be wonderful for that outdoor room you have or would like to get started ... Lovely fountains to relax your mind ... I could go on forever ... But better yet why not go and pay them a visit, you won't be disappointed ... Open 10:00 - 6:00 ... It's a trip worth making ... Oakdale has nice places to eat and you can go to the Hershey's Visitors Center too ... There in the Christmas Mode now, another cute place to wonder around ... Brings back your childhood ... I know I will be going back ... C

We've used Don for many years and he always took care of our problems right away. I call him for…read moreour rentals and home problems.

My Dryer stopped working and Don was busy, but able to get to me the next morning. I had a broken…read morebelt, he fixed that and took the time to service my dryer. He vacuumed out all of the lent (part of the problem) and fixed the sensor that was loose on the heating element. Honest and reliable and kept in communication with me the entire time. (he was going to try to come out the same day but was unable to).

The guys are great! We've had them out three times to repair our appliances. They always do a very…read moregood job. Very thorough honest, clean, respectful and friendly. . Anthony is the BEST!!' Hats off to Direct Appliance.

This goes out to direct appliance for their repairman named Alex. We had a problem with the washer…read morenot draining on Monday and on Tuesday we tried it and it worked. When Alex came to the door we told him all is well and he said that he still wanted to look at it. There still was a problem and he fixed it quickly! 10 Stars for Alex. Thanks!!

Do not bring your scissors there to have sharpened. They farm it out to a third-party. We were told…read morehe lost the screw to our most expensive pair of scissors and we still haven't gotten them back after six months. Another pair came back, bent in such a way they no longer work.

Excellent service, friendly staff, great work! Fixed my lawn more starting rope super quickly and…read moreeasily! This was my first visit here and I will be taking my business here from now on!