Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.

I was extremely pleased with the exceptional service that I received from Woodfin on August 5,…read more2026. Taylor Surkees performed an outstanding job as he methodically conducted the preventative maintenance process on my AC system. His professionalism, engaging demeanor, and expertise was astounding. Thanks so much for assigning this knowledgeable young man to complete the service.

I had my hot water tank drained and flushed. This consisted of the technician attaching a hose to…read morethe tank, letting the water drain in the yard while he sat in his car. For this I was charged $450.00.

I came home one night to a sweltering house. I go to yelp to lookup some HVAC contractors and I put…read morein a request to get some quotes. This was around 9ish PM on a Saturday. None of the well-known contractors had bothered to reply, even though they're 24 hrs 7 days a week. Well, Air Energy Solutions got back to me within minutes! Kent was a great person to work with and even though a friend of mine came through on Sunday, I would highly recommend Air Energy Solutions. I can tell that they're extremely professional and an honest company. Since my friend is in HVAC, I defer to him, but if he's unavailable, I'm calling Air Energy Solutions!

Air Energy has been a good company to work with. They came to my house twice and fixed an issue I…read morewas having with an air duct. The tech who was here gave me some good advice on some future improvements but didn't try to get me to spend money I didn't need to. To me, this shows that they have integrity. I'll continue to use them in the future.

Today 10-13-2026 the technician Jason, called before coming and showed up as agreed. He was very…read moreknowledgeable, professional, explained my situation to me with pictures and performed outstanding work. My mom used this company for probably 20 years or more and was also very pleased. I would refer them to anyone for HVAC needs. The company and the technician gets 5/5.

Very frustrating dealing with Anderson. Three separate…read morevisits over the course of a month for problem diagnosis. And of course multiple diagnostic fees. During this month, abysmal communication not only with me, but between their own staff. They repeatedly scheduled visits without consulting me, leading to rescheduling and delays in repair. When we were able to get an appointment scheduled, they no showed without a courtesy call. I understand jobs run longer than expected, but give me a call to let me know. When I reached out a day later, I was told they would send someone out that day. Again, no show, no call. When I AGAIN called that same day I was assured someone was still coming. No show. No call. I asked to speak to a manager/GM/supervisor at the end of this debacle, to voice my concerns and hopefully resolve them. Believe it or not, no call. So instead, here is a poor review. The actual service technicians were fine, but I would not recommend Anderson to anyone after this nightmare. Two stars for reasonable pricing (gave me small discount for the bullshit) and my problem ultimately being fixed, but I am incredibly unhappy with my experience.

We had broken AC and contacted various vendors. None of them was willing to do work soon and told…read moreus to wait 1-2 months. We contacted techmasters and they not only beat the cost- far better than other vendors but they delivered quality (5-6 hours of work commitment) within a week. Joey was really friendly and understanding to work with. I would also recommend to work with Jason on Joey's team. Jason is not only talented but also takes his time to explain and fix the issues. We are very pleased with the service and finally don't have to sweat in 90 degrees temperature!! :)

I'm honestly not sure. I've been using them for several years (I think 8?), and they've switched to…read morea yearly monthly plan where you get 2 free inspections, and it looks like this year isn't even a full year. Odd. If I have been paying each month, then they should still honor the two free inspections otherwise for the year, as it's like I'm being charged a much higher fee for the last inspection if I simply add up the monthly payments. They've been timely in the past and I think fair, and it looks like the other person who had come over instead of Joey prior to the last inspection had not replenished the Freon when he was supposed to (in case a top off was needed). That used to be part of the yearly inspection plan I had. As a result, Joey saw that Freon was low and I guess assumed there was a leak) and I had to pay nearly $300 to top off the Freon. Odd. I have a call in to them to discuss this agreement.

Shortly after install of new AC/Heating unit we experienced water damage due to system leveling…read moreissue. James River took complete responsibility and coordinated and covered costs for water mitigation, drywall and carpet installation. Hats off to everyone there for their quick response to resolving the issues in a professional and courteous manner. Highly recommend.

BEWARE of emailed bogus $350 maintenance plan invoices that were not requested nor approved…read more I used this firm one time in 2025. Recently, I began to be inundated with automated "time to schedule your maintenance visit" calls and emails from James River Air Conditioning, I finally called in and DECLINED, hoping the communications would stop. The individual said "no problem" and we ended the call. TWO DAYS LATER, I received an emailed invoice for a $350 "MAINTENANCE PLAN"! I DO NOT recommend James River Air Conditioning.

Thought I would give this local company a try and Reed came to fix a pipe leak on my bathroom sink…read more When I could tell how experienced he was, I asked him to replace the drain assembly for the sink and my old cast iron bathtub. Along the way, when I asked about the constant leak at the bathtub faucet, he immediately knew it was from an old canister that needed replacing. This was something several other plumbers-including Woodfin-misdiagnosed. Dealing with the bathtubs ancient drain assembly was not easy but he did it without one scratch on the tub. Should also mention how nice he was and how he patiently explained everything and walked me through how I could remove the drains for cleaning. Great job! Will certainly use Hudson again and will try them when my old heat pump needs replacing.

These folks are the best! They installed a new boiler for me a few years ago and I've been…read morethoroughly pleased. This week I thought I had a gas leak and they came right out. As it turned out I had a plumbing problem. Not only did they resolve the plumbing issue but took the time to do a routine cleaning and maintenance on my boiler. I would absolutely recommend Hudson 1000%. Furthermore, they are trustworthy which goes a long way in my book!

I HIGHLY recommend Home Energy Savings Specialist, Keith Fleming to ANYONE who needs HVAC work! He…read moreis indeed a Specialist - yes, with a capital 'S' - because he's honest, knowledgeable, straightforward, and reasonable! Not just reasonable price-wise, but reasonable in understanding that some people may need time to prepare for big expenses, like purchasing a whole new system... which sadly, I'll soon be facing. But Keith was able to quickly diagnose the problems and get my AC working at least for awhile until I can stash away some savings to buy a new system in the next 6 months or so. Of course I'm hoping to make this thing last, but he explained very well why I don't want to put it off too long. And he wasn't condescending or pushy or anything about selling a new system, so I know he's honest. I just got a really good vibe from him, and knew immediately he was trust-worthy and professional. So glad I found him - as I fully intend to remain a customer!

This company was assigned by Cinch home warranty for a claim on my air conditioner. My technician…read moreKeith was timely, professional and helpful. Got the job done right the first time. I would recommend this company ten times out of ten.

They replaced my hvac with brand new trane system and did a wonderful job. After two weeks we…read moreexperienced a malfunction in our brand new system which was ultimately a manufacturing defect. They kept us up to date every day until it was solved and ultimately my family has had a warm and cozy winter. I have gotten used to bad service from a lot of sectors but these guys really cared and tried their hardest. They got results and we are really thankful to have chosen them. They "owned" the problem and never let it go to make sure we were taken care of. You wont go wrong with this team.

My AC went out during a heat wave (of course!). Brandon responded quickly when I reached out to…read moreobtain what would be a 2nd opinion about my system and what needed to be done. He came over that very day and was able to diagnose the problem and offer me several potential solutions. After trying the more conservative approach, which was unsuccessful, I decided to replace my ancient HVAC system. Brandon worked up several estimates, depending upon the system I chose, and was very patient with me in answering my questions and walking me through the details of each system. His crew arrived promptly every morning and worked hard throughout each of the 2 day installation to get my system installed before the heat dome arrived. Brandon did a final inspection at the end of the installation and made himself personally available to answer any questions I might have. I was very pleased with the work and the customer service and highly recommend TopTech Heating and Air!

Due to the incompetence of the contractor who performed our Fan renovation we had to replace our…read moreunder performing HVAC system after only one year. We received estimates from 3 of the largest and highest rated HVAC companies in the Richmond area and they were all quite comparable in price. Based on the recommendation of a friend we called Hungerford for a final bid and were very glad we did. We got a great HVAC system and expert installation for substantially less than the 3 larger companies. Andy Evans worked with us to tinker his original plan to incorporate a few tweaks that we asked for at no additional cost. He was on-site with his crew for much of the work, insuring quality control and even lent us 3 space heaters for the cool nights while the installation was being done. Can't say enough about the company, the quality, the price and the people.

Bait and Switch I called for service for cleaning my oil…read moreboiler, to get a quote , the quoted 297.00, this included filters, nozzle, and strainer, the tech. to do the work, he mentioned this was a heavy cleaning, I didn't know that it was additional 300.00, for a dirty boiler, was not told when called for quote, the total bill was 481.00, they said they gave me a break, my point is if your boiler is dirty they charge extra, I have no issues with the workmanship of the technician, my issue I was not told of additional charge if you have a dirty boiler John Cosby