Great service! Stavos was very helpful, exlplaning the process and worked efficientlyto get the…read morejob done!

Awesome business!! With a major snow/ice storm coming we realized late that we were not prepared to…read morehave a backup heat source if we lost power for several days. We were scrambling to find a company that could inspect and clean our chimney, as we have lived in our house for 26 years and never used it. Not surprisingly, everyone I called was all booked up. Then I found Dust Doctors on Yelp and they saved the day! The owner sent a super nice young man named Prophet right out to do the job. As it turned out, the area around our crown needed to be repaired so he came out at 7:00 the next morning and did a fantastic job! Now we have peace of mind knowing we have at least some source of heat if the power goes out. We referred a friend who had also gotten caught unprepared at the last minute and they squeezed her in to their very tight schedule and cleaned her chimney later the same day. Would definitely recommend and use again!!

Beware. Ensure there is a male present and watching. DO NOT PAY without an itemized receipt with…read moreall of this company's information including the technician's name. The technician/Grecian is like a car salesman. He rushes you to pay and not by credit card. They want cashapp Venmo Zelle. This should have been a red flag for me. The equipment they use is a drill with a cord attached. You can buy the cord yourself. But the bait and switch on the price...

HVAC and intake cleaning service was easy and quick to schedule. It was performed by a courteous…read moretechnician, who showed up on time. Nine intakes were cleaned for $600 and the final result was like it was barely touched. When this quality was questioned, the technician said that this is the service they provide for the money paid. The fumigation service technician called it unacceptable.

HVAC replacement…read more Phone number provided routes me to a different company than the one stating that can perform the service. When I told the representative this information they said I'm sorry but that not us. I called again and same issue.

From the owner: When your HVAC system decides to take an unscheduled…read morevacation in the middle of Richmond's weather extremes, Broad Rock AC & Heating swoops in like your home's personal climate superhero. Since 2007, we've been keeping Richmond residents in their comfort zones, whether it's rescuing them from sweltering summer heat or winter's icy grip. Our certified technicians don't just fix problems – they prevent them, using state-of-the-art diagnostic tools and years of hands-on experience. Think of us as your home's temperature tailors, crafting the perfect indoor climate while keeping energy bills from soaring higher than a summer heat index. From routine maintenance that keeps your system purring like a contented cat, to emergency repairs that have us racing to your rescue faster than you can say "thermostat," we've got your comfort covered. Our team takes pride in explaining everything in plain English, not HVAC hieroglyphics. Under Doris's leadership, we've built our reputation on reliability, transparency, and genuine care for our Richmond community. We're the local HVAC experts who remember your name, not just your address, and treat your home like our own. Whether you're dealing with a minor hiccup or a major system overhaul, we bring the same level of dedication and expertise to every job. Because at Broad Rock AC & Heating, your comfort isn't just our business – it's our passion.

I've use their dryer duct cleaning service every year. They are professional, efficient, and show…read moreup on time. Gives me great peace of mind knowing my dryer vent is cleaned since many home fires start by having built up dust, lint, and other debris in the dryer duct. Mine is many feet from the dryer to the outside, and that is not an issue for this company. Friend service and easy to schedule an appointment. We signed up as part of a neighborhood special and got a great discount.

Total and complete upsell. A 1556 square foot house and a quote of over $9,000 for duct cleaning!…read more They are apparently known for this as well as subpar work.

Perfect Clean ended up parsing out my job to another company without telling me, and that person…read moredid a terrible job cleaning my upholstery on my sectional. He said he wouldnt clean the entire cushions, only the tops of them, and he didn't do the back cushions at all. He was here maybe 10 minutes and left water all over my hardwood floors. Didn't clean up after himself. I'm very dissapointed as Perfect Clean came highly recommended.....Now they don't even answer their phone.

They did not do a good job. When they came, asked for additional money for solution, which they…read morenever told before, in spite of paying extra money, I still Marks on carpet, stairs are as dirty as were before they are still soaking wet, when they said it will dry in 3-4 hours. They came at 2:30 pm today and now is 9:45 pm.

They do more work than dryer appliance servicers do, so hire these guys instead, because they will…read moreclean the whole thing. Also they wore little booties, so as not to track thru house, came on time, (little early, but ok) and got work done fast. Before they left they turned on dryer to make sure it worked, and it did. I had clothes dryer ductwork cleaned (reasonable), not HVAC air ductwork, which they also do, plus they change out boots under vents in floor if you need that too. So I think I will use them again in the future for those other things. They seemed to know what they were doing, but time will tell.

This is hands down one of the best companies that I have ever had the pleasure of doing business…read morewith. The work crew are well trained, and the lead man is knowledgeable well trained and very professional . I hired them to to clean my duct work ( after another company had let construction dust get into my a/c - heat central air intake vent ) They cleaned and videoed every duct pipe thoroughly - taking pictures as they go along - they use a type of tool that cleans the duct work out and at the same time a vacuum suction that cleans out the ducting I had a great experience and recommended them to anyone needing their duct work cleaned .

Prompt estimate, good price, prompt scheduling, quality installation, and careful clean-up. We…read morewere very happy with Duct Cleaning Solutions.

From the owner: Duct Cleaning Solutions is your one stop solution for energy efficiency in your home. We specialize…read morein creating a healthier environment for your family by scientifically examining your home.

Excellent job on hvac replacement. Very professional workers, supervisor was overseeing the work…read more Top quality equipment with good warranty.

Unresolved water damage from a Woodfin installed mini split. They installed it a few years ago,…read moreI've paid for the maintenance plan every year. Right after service it started spewing water. Months later the water damage is still unresolved. I have holes in my ceilings and walls, probably mold. A company that used to value good customer outcomes now clearly just values $ under private equity ownership.

Kevin was so courteous and honest. We would recommend his company and use his services again. Great…read moreguys M.Smith

Kevin with Lightspeed came out to my house 2 hours after I first called. He thoroughly inspected my…read morehome, asked thoughtful and knowledgeable questions based on his significant experience in the industry. He identified a likely source for the water causing the mold, drain spouts draining against my foundation, that two previous contractors, including a gutter contractor, had missed. Professional, friendly, and generous. Highly recommend Lightspeed restoration.

Customer service was great. David repaired my dishwashers and assisted with preventative methods…read moreto eliminate the problem from reoccurring. The pricing was good for the repair. David was very responsive throughout this process.

Who would've guessed that Samsung is not a common brand that appliance repair contractors can fix…read more I contacted a few different contractors with no success. It looks like they serve a large area, so when I called I was told that they would be in the Richmond area on Wednesday and estimated the timeline of 11-1pm when I called Monday. The interaction was super quick and cordial. I did a search using Yelp, contacted someone I've used before and others sent me a quote. The company I used previously did not work on Samsungs. Professional Appliance Repair responded and told me to give them a call which I did. Talked to them and they were up front telling me $79 for the service call and if they find the issue and fix it they charge would go towards it. This also happened to be a rental home I manage so they asked me for the tenants number so they can work with them as far as time line. Everything was seamless, they came out to the house that morning and worked with the tenant. They found an issue with the sensors, which required that they order the part. They indicated it would take 3-4 days or so to get the part in. They got the part in the following Monday and fixed it. They accept venmo which is what I ended up paying through. Overall great experience and super responsive. I would totally use them again for the rental and my own home!