I thought all I needed was a blow-out of my dryer vent. Boy was I wrong!! Thank Heavens for Joe!…read more First, he showed up when he said he would, unlike some contractors. He was soft-spoken, VERY thorough in his inspection of the duct that ran under my house through the crawl space. Much to our surprise the duct never made it to the exterior wall, it ended a couple of feet from where it dropped thru the floor at the dyer..The job turned out to be much greater and involved than either one of us expected. Joe was able to quickly construct a hard duct work and install it. Working with detailed efficiency Joe solved a serious problem that I didn't even know I had. He made my home safer, my dryer more efficient and gave me and my family great peace of mind. We are VERY grateful for the quick, professional and highly competent work Joe does. Highly recommended.

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Customer service was great. David repaired my dishwashers and assisted with preventative methods…read moreto eliminate the problem from reoccurring. The pricing was good for the repair. David was very responsive throughout this process.

Who would've guessed that Samsung is not a common brand that appliance repair contractors can fix…read more I contacted a few different contractors with no success. It looks like they serve a large area, so when I called I was told that they would be in the Richmond area on Wednesday and estimated the timeline of 11-1pm when I called Monday. The interaction was super quick and cordial. I did a search using Yelp, contacted someone I've used before and others sent me a quote. The company I used previously did not work on Samsungs. Professional Appliance Repair responded and told me to give them a call which I did. Talked to them and they were up front telling me $79 for the service call and if they find the issue and fix it they charge would go towards it. This also happened to be a rental home I manage so they asked me for the tenants number so they can work with them as far as time line. Everything was seamless, they came out to the house that morning and worked with the tenant. They found an issue with the sensors, which required that they order the part. They indicated it would take 3-4 days or so to get the part in. They got the part in the following Monday and fixed it. They accept venmo which is what I ended up paying through. Overall great experience and super responsive. I would totally use them again for the rental and my own home!

The local office reached out and honored the original discounted price offered…read more I scheduled a cleaning. They arrived on time. They were very professional and thorough. My wife was very happy with the service.

Mav our technician was absolutely amazing. He did amazing work. Cleaned and protected our carpet,…read moreas well explain the issue with stains and pet stains. I wouod recommend anyone using then to request Mav. He is knowledgeable, kind and very thorough.

I've use their dryer duct cleaning service every year. They are professional, efficient, and show…read moreup on time. Gives me great peace of mind knowing my dryer vent is cleaned since many home fires start by having built up dust, lint, and other debris in the dryer duct. Mine is many feet from the dryer to the outside, and that is not an issue for this company. Friend service and easy to schedule an appointment. We signed up as part of a neighborhood special and got a great discount.

Total and complete upsell. A 1556 square foot house and a quote of over $9,000 for duct cleaning!…read more They are apparently known for this as well as subpar work.

Needed ducts cleaned as a family member had a transplant (immunity blockers, so need house…read moregerm-free). Spoke with "Josh" on phone. Super-great guy. Quoted price same as a competitor, but they were unable to meet the time schedule I needed. He recommended HIS COMPETITOR to see if they could get us in! Rare to find a company with this level of personal involvement to help out. Highly recommend.

Do not use this company for any capacity of work. They charged us to clean our laundry room of…read morelints, which toke about two hours of work for $950. Basically they used a air compressors to clean our laundry ceiling and back of the dryers for two hours. I would love to get paid $475 an hour to do a manual labor job. Zach the owner is unreasonable person, who is very defensive about anything negative about his company. All my Midlothian GMs' please be aware of this company.

Prompt estimate, good price, prompt scheduling, quality installation, and careful clean-up. We…read morewere very happy with Duct Cleaning Solutions.

From the owner: Duct Cleaning Solutions is your one stop solution for energy efficiency in your home. We specialize…read morein creating a healthier environment for your family by scientifically examining your home.

Clean, professional install of pressure tank and gauge. Performed at price quoted and most…read moreimportantly, showed up when scheduled. Will use again if needed.

Kinetico Advanced Water Systems of Central Virginia has provided SUPER customer service. Kay…read moreresponded to my text messages immediately and Ms. Stacey worked tirelessly to get my estimate to me within minutes of receiving my Email. I am impressed. I have been using Kinetico systems for over 10 years. This will be my third K5 Drinking Water Station. When the Kinetico adds say, "...high Quality Water", they are NOT joking. I have used Kinetico service representatives since 2009 for water softeners, chlorine removal, and the K5 Drinking Water Station. I have always been extremely satisfied. I have to say, both Kay and Ms. Stacey at Kinetico Advanced Water Systems of Central Virginia have provided the fastest service and most pleasant experience I have ever had. I look forward to working with them through the coming years.

We own a little house built in 1958 in Colonial Heights. Working on this old house inevitably…read moreproduces all sorts of fun challenges. We've used Colonial Plumbing & Heating twice now, and on BOTH occasions they were excellent. The first time was to clear a clogged drain in the bathtub. The second time was the big job that involved a full replacement of the bathtub fixtures. When I tell you they replaced everything, I mean everything. The mixer tap, cold and hot water supply lines, gaskets, retaining nuts, connectors, etc. The work was flawless and that's 100% due to Landon. His communication was excellent throughout the job. He first tried to fix the dripping faucet for us. When that wasn't possible, he communicated quickly with an updated quote and explanation of what was needed. The work was then completed in a thorough and efficient manner. There are still true professionals in this day and age. You want it fixed right the first time? Landon with Colonial Plumbing & Heating will get you straight.

Office personnel I spoke with on phone were incredibly polite and efficient. Service personnel knew…read morewhat they were doing and performed the service I requested (a part replacement where I supplied the part) in less than 30 minutes. I only wish I'd known up front that Colonial Plumbing does not charge by the hour. Shame on me for not asking. I was surprised at how expensive it was and was told "this is the lowest priced task order we have." $287.50 which did include the trip charge. So . . . as long as the work you need performed is worth at least that much to you then you should be good - especially if you also use them for HVAC service - in which case I think they knock 15% off the price of their plumbing work. For what it's worth: We were only having the cartridge replaced in our kitchen sink (I already had the new cartridge). Colonial tells me their rate to replace the entire faucet and sprayer is only $10 more, but it doesn't seem I can apply what I've already spent on the cartridge toward the labor to replace the entire faucet - which is not surprising, since it will be a separate trip/task. (The parts are being provided direct to me by Pfister under their lifetime warranty policy, so Colonial isn't involved with that).