After almost 15 months of wanting to throw my hands in the air because my spa would not work properly and giving others thousands of dollars to help me, I was rescued by ASP in a one hours visit and one hour consultation as they determined the equipment that I needed and the treatment for the spa that had alluded everyone else. I went from leakage and spills to a beautiful unit that is working perfectly. I could not be more thrilled with the ASP team, especially Phillip who made it all happen. When I say HIGHLY recommended it's with 10 Stars. If you have any issues whatsoever with your pool, your Jacuzzi your spa I'd say this is the company to go to. And now they are my on going services team too read more

America's Swimming Pool - Pool Cleaners Near Me

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Phil from ASP is absolutely amazing! We had an ongoing leak for over a year that nobody else could seem to fix, once we hired ASP to help, Phil was responsive, efficient and professional! He never gave up, he was here daily checking on our spa, and got it right on his plan B. We are forever grateful. Highly recommend ASP for your services. Absolutely exceptional! read more

ASP in Reno, Nevada has been outstanding in every way since they started servicing our in-ground pool and spa. They are well trained, personable, knowledgeable and reliable. Highly recommend them. read more

ASP Pools helped me with extensive work on my pool: Return line extraction and replacement, concrete work, new salt cell... much needed, and they truly came through with accuracy, efficiency, and reasonable costs. Recommend them highly! read more

We initially asked Phil (King) to give us an estimate on installing a gas swimming pool heater after our geothermal service was terminated. He was quite willing to do so but also recommended we consider a heat pump. After researching that tech we decided it was our best option and he had it installed, up and running in a day. We really appreciated his input and service and highly recommend ASP. read more

ASP - America's Swimming Pool Company, Reno NV The process is the same for each of us.... Every spa and/or pool owner has scoured both the internet and multiple friend's contact lists, searching for top-tier service providers, maintainers and product resources, in the Reno/Tahoe area. These searches yield conversations about the quality of services & products vs the price to acquire & maintain said services & products. A home spa is purchased primarily for relaxation and reduction of stress. America's Swimming Pool Company in Reno NV, represents all the above and more. This is a review about the exceptional service we've received from ASP. About a year ago, my wife and I purchased a home, which included a nice spa system. The Spa was maintained to the letter and over the past many months, the components have begun to let go. Tommy of ASP came out to our home and delivered a five-star experience (evaluation + service plan), along with the news that key electrical components had begun to fail. Tommy and the ASP team took on an exhaustive process to search for and find the correct components, required to help us make the most informed set of decisions, for a long-range spa maintenance plan. Tommy's experience & knowledge saved us from making any potential missteps and his positive energy and great vibe made our day. The America's Swimming Pool Company is a great example of what 'going the extra mile' for your customers can do. If you are looking for spa or pool care or products, please give ASP a call. And when a friendly guy named Tommy comes by, please give him a well-deserved high five!! In gratitude - Grant read more

America's Swimming Pool - Pool Cleaners Near Me

Miguel immediately returned my call. He was kind, knowledgeable and ready to please. While they were not able to take me on as a client this year (2024) due to capacity, they did provide me with a pool inspection during my home purchase process. In addition, Jerry was kind enough to come and provide "pool school" to help educate me on stepping into a new world of pool ownership. Full disclosure: ASP charges for pool school, inspections, etc. Thank you Miguel and Jerry! read more

Highly recommend, successfully switched our chlorine hot tub to bromine and we are loving it! They are responsive and very helpful!!

I was nervous to call anyone as I have never had to use a pool service before, but this older pool came with the home purchased in 2009. ASP did excellent job walking me through the possibilities and was quickly available for my much loved, but very antiquated, above ground pool, and equipment that had been closed and neglected for 3 years! Very clear communication, and thankfully, only needed general routine service and equipment was up and running very well!! Definitely highly recommend and will forever be my go to pool company! Thank you very much AMERICA'S SWIMMING POOL COMPANY... YOU ARE THE BEST! read more

Hello so first I'll say I am not a handy man, but I have managed to do well enough to get a new home with a pool, A challenge that I know very little about. The whole thing is quite expensive and a whole new language. ASP is a national company. Mr Macias is a professional that knows his business and has a good communication style. The terms with ASP are reasonable and complete. read more

Miguel fit us in to accommodate our deadline to have the inspection completed. He was very knowledgeable, punctual, thorough, and considerate. I highly recommend ASP to anyone. read more

ASP responded quickly when we were looking for a pool company. We signed up for weekly testing the few months prior to closing the pool for the winter. Our technician was knowledgeable and friendly. We will continue to have them service our pool. Thank you. read more

Prompt, knowledgeable service. ASP really helped us out of a jam. I would recommend them for any commercial or residential pool service.

I fired ASP. My first season with the company was great. However, after experiencing high turnover in its staff, ASP began sending a tech to my home who was not properly trained. They did not maintain the correct chemical levels in my pool. This was confirmed by independent water tests conducted by a third party. I do not recommend ASP. read more

asp came out last minute to get our service going as we thought we had time to take care of the pool ourselves this year. we quickly realized it was to much and they were able to fit us into their schedule Sam is awesome when he is hear at the house and very knowledgeabl. read more

We needed a small repair done on our pool and called ASP for service. We gave them our name and address and was told they'd call us when someone was available. With NO NOTICE, a guy (didn't even give his name) from ASP showed up. From the time he arrived to the time he left, it was 7 minutes (we have proof on our security cameras). A week goes by with NO QUOTE, NO CONTACT, NOTHING and then the owner calls DEMANDING a $145 "service fee". This "service fee" was NEVER DISCLOSED TO US! It's NOT listed on the website! And then he proceeded to THREATEN US that if we didn't pay he'd take us to court and report us to collections. FEES WERE NOT DISCLOSED! FAKE SERVICE! BASELESS QUOTE! Its stealing money from people when you're demanding to be paid for nothing that was provided! read more

I don't think there are enough words available to describe how amazing Miguel and his team are. As a new property manager to this area , I'm slowly building my list of preferred vendors through trial and error. Miguel came through for us on short notice and jumped hoops to make sure we would pass our inspection and be able to open our pool for our residents. He's super knowledgeable, pleasant, reliable , honest and not afraid to do what needs to be done to get the job done . ASP is definitely my preferred pool vendor at this point and I strongly encourage you to give them a try as well ! read more

The owner of this company is the rudest most unprofessional person I have ever had the displeasure to deal with. His answer to any problem is: I'll get to it in a week or TWO, I'm busy. I'm sure that's due to the turnover of his servicemen. When he says he'll actually show up - he doesn't! He & his servicemen never know what's going on or who did what! They've made BIG mistakes when closing the pool for the winter by overlooking completing the job and Not attending to the water features & auto fill!!!! This could have been many $$$ in damages if I didn't catch the mistake!!!! And then when they opened the pool, they said parts were missing for the auto fill and of course Me or someone in the house must have taken them...WHAT!!! Isn't that what they were hired to take care of? And wasn't it them that had to "closed" the pool twice, because of their mistakes!!!! Talk about no accountability or taking responsibility. The last straw was today. He unilateral charged my credit card $756. for a thermostat repair. Charging $120 an hour (X2 hours) when they weren't even here for an hour. Then his explanation was he had to research the part & how to install it to maintain the warranty;( Unbelievable!!!! Giving them one chance after another, I overlooked all the mistakes they made. I never let the terrible attitude get to me. I knew their weekly service was more expensive then other companies, but I've been told you get what you pay for... HA, not with them!!! I will NOT be so blatantly over charged for a minor repair. It took me 10 minutes to find another Reputable company to replace them..... read more

I called them when we had a bit of a crisis with some equipment, and they were out almost immediately. They diagnosed the issue, recommended the fix (unable to do it when they arrived because they didn't have the right replacement), and recommended some additional maintenance we should perform. I agreed, and they said they would get back to me with a schedule and quote for the replacement parts and additional maintenance. Then I never heard from them. I called them four times over the course of three weeks, was assured by the owner that a quote for the part and maintenance would be sent and that the scheduler would call me. Neither has happened. The first visit was exceptional, and they were friendly, efficient, and fast. Everything after that has convinced me that they do not want the business I was prepared to give them. read more

Good service and fast response. Always very helpful when we have any questions or concerns. Miguel is always on top of his clients needs. We were out of town and got back to a sparkling pool ready to go. read more

Thank you so much, ASP! You were knowledgeable, helpful, and very quick to respond to my needs! You turned my green pond into a beautiful swimming pool in no time!!! read more

We have been using ASP for over 3 years now and they are OUTSTANDING. I had my expectations for what quality pool service was and they went above and beyond! They send you a picture and report after every pool cleaning so you know exactly was was done and that they actually showed up to clean. We had a prior pool company where the pool guy would say he cleaned but never actually showed up. This company has great accountability. They were always responsive via email whenever I had any issues or questions and it was never more than a day for a response. These are the guys to go to when looking for quality pool service!! read more

We have used ASP for over two years and they have consistently exceeded expectations. They are always timely and e-mail me a picture of the pool after each service. read more

We recently had a security fence put up around our pool. We were very happy with ASP. They were professional, knowledgeable and helpful. Miguel was a pleasure to work with. We would highly recommend ASP. read more

absolutely the worst experience I've ever had with a pool service. After making an appointment and then having them confirming that appointment they failed to show up. After I called they said they were back logged due to snow? Never received a call from them canceling the appointment after waiting all day for there arrival. My opinion is if your looking for pool service don't look here you'll never see them. read more

These guys are knowledgable reliable and willing to do a little digging to save me money on repairs. The owner and his staff are responsive care about their work. read more

I purchased a house with a pool and didn't know anything about it. After having a bad experience with another supposedly good pool company and losing a lot of money, I came across ASP Pool and Miguel. I wouldn't let anyone else touch my pool anymore. Miguel is knowledgeable, friendly and hard-working. His rates are way better than some others and his service is expectional. He has replaced some pieces on our pool equipment and have never felt like he's just running up the bill. He is out to get you the best deal and most out of your pool equipment. Thanks Miguel!!! :) read more

The folks at ASP are very friendly and do good work.

I had the opportunity to meet several employees and they are always helpful and friendly. Ive had bad companies before this but ASP is top notch. Very dependable and honest company. read more