Responsible, reliable, competent -- and nice people besides. Both John and Kyle are efficient and…read morediligent. Highly recommended.

Great job swim spa looks great all summer and reliable. Fair cost and very knowledgeableread more

It took a bit of time, but other companies weren't even offering repairs without a maintenance…read morecontract. They had a good response time, found the problem, tracked down the parts, and made the necessary repairs to get our tub running as good as before. Ya, a little room for improvement. The service tech had to come out twice, but I'm not taking a star away for it bc he was honest and made it right without excuses or charging us extra. Only star i took away is over communication. I appreciate the quick replies when i reached out, but I would have been more appreciative if they were the ones reaching out to me. Just a little more proactive to keep customers updated. I'd recommend them & would call on them again (I'm hoping not to need their services again though!)

I'm disappointed. I purchased our large spa from Randy and team and have used them for the last…read more7ish years for supplies/service, etc. Had good service and response even though hours and location changed (that happens!). Love our Jacuzzi. Lately though, I reached out for a service and was advised they had made some staffing changes, and the new technician wasn't quite up to speed on a couple things. No worries. I had them drain and waited six months. I have called twice and left three different emails requesting a response...just want some maintenance. I haven't received any type of response either via email or call. That seems unusual for them, and I am concerned. Having said that, will need to call someone else. I hope all is ok.

The owner of this company, who was also the one servicing the pool took pictures of the neighbor's…read morechild in their backyard (which is quite literally against the law to take pictures of someone in their private residence, including backyard without their consent), tried to walk into the neighbor's house and also called the police because the child was serving a ten minute timeout and was whining during it. He didn't respect his client's wishes for him to leave the family alone and was quite literally a hothead. He then continued to disrespect the family when their number was passed onto him and requested a conversation with him. 0/5 stars would be given if possible. The owner is unhinged and clearly has something going on in his personal life he should get professional help for. Would not trust this man around your kids or any neighbors he might think he knows better than.

Our hot tub was making a racket when it started up...it's right outside our bedroom window…read more Brennan and team at Righteous are at the top of their game. Brennan initially came out to identify that our spa pump was failing. Ordered the new pump, Sam came out and did an excellent job replacing the old one. Had to make a plumbing modification...went out, got the part and completed the job. Spa is running smoothly and quietly. Now, if only the weather would be so cooperative! Highly recommend this team for you pool or spa service and/or repair.

Robert Allen Pool & Spa is very busy for good reason. They have helped us out with urgency and…read moreexcellent customer service on two occasions. We were tenth on the list this week and service is only provided on the weekend. Well, thank goodness for individuals who want to actually work on the weekends. We had two gentlemen show up on Saturday to fix our issue which was actually not what we thought it was. We are grateful for their service and willingness to travel to G ville.

Robert Allen Pool and Spa have quality spas. They were very knowledgeable from start to finish. The…read moreset-up team was awesome and did a great job setting our spa up. They came to our home and made sure we set our spa up correctly and how to maintain it. They did everything they said they would and my wife and i are very happy with our spa. I highly recommend Robert Allen Pool and Spa.

I believe they are tying their best but so far the service has not been great or what I had be…read moresold. Let's start with the positives: the initial process of setting up the opening of the pool was easy and responsive. I work crazy hours in the hospital and they were very accommodating of my work schedule. They have been accommodating to send people/techs there when asked. Thank you for that, it's much appreciated! The items that could be worked on: 1) Follow up communication. It took two to three weeks for them to complete the pool opening, we had many visits with techs where they stayed for 5 minutes and promptly left. We were not given updates or told what happened. When I spoke to the friendly front desk staff person on the phone today I was finally told that what happened was the techs had to leave as they "ran out of time. Which is why there were frequent visits." 2) When I initially signed up for these services, I had asked if I could meet with the techs to learn about the proper ways to manage and care for the pool. I was told this was not a problem and they could set this up. Unfortunately, this never happened. 3) When the pool was finally opened, we still noticed a fair amount of debris and dirt. The clarity of water was also questionable. We called and were told this was the "best they could do and the pool was ready to use." They noted that the equipment sometimes brings debris into the pool. 4) The condition of the pool had since gotten worse and I had to have a family member call while I was at work yesterday to see if we could get an emergent service as the pool was becoming green. A tech was dispatched, when I got home I realized the pump was turned off. We had no idea why it was off or if we could use the pool. No one had called or left a voicemail. It wasn't until I called this morning and asked about what was going on that I was notified that could be an issue with the skimmer, filter, or pump. There were no issues with the skimmer, filter, or pump when the pool was initially open. If there were, no one had told us. 5) Lastly, through all of these services I was never given an itemized bill for services or contract to sign. While not a finalized quote they estimated that opening would be roughly $1800 which is significantly more than what I was quoted. I expect even more cost now for possible diagnostics and repairs. You can look through my previous reviews of all local businesses, I try hard to find the positives. I also gave a lot of trust to this group because of other reviews and relied on their expertise. Unfortunately my interactions after the initial chat has not gone well.

Quality of work was crap. PVC pipe was taped instead of seal properly with epoxy therefore it…read moreleaked again.

After leaving a message, got an appointment for an appraisal of my waterfall spa and equipment. I…read morewas able to book them for weekly service. Mike and Daniel couldn't have been nicer. I must of called no fewer than 5 other pool services and these guys answered.

Hello fellow hot tub people. The motor in my hot tub went…read moreout and i called around to a few other companies to come out and repair my hot tub. The only one that got back to me in a timely manner was dory pools and hot tub. I mean it was effortless they came out. Looked it over and gave me a estimate. Which was a great price. Zack even fixed a couple of other things on my tub. He went over and above the best experience ive ever had the pleasure to do business with. Had the whole job done in 2 days. I recommend them. You wont be sorry

After almost 15 months of wanting to throw my hands in the air because my spa would not work…read moreproperly and giving others thousands of dollars to help me, I was rescued by ASP in a one hours visit and one hour consultation as they determined the equipment that I needed and the treatment for the spa that had alluded everyone else. I went from leakage and spills to a beautiful unit that is working perfectly. I could not be more thrilled with the ASP team, especially Phillip who made it all happen. When I say HIGHLY recommended it's with 10 Stars. If you have any issues whatsoever with your pool, your Jacuzzi your spa I'd say this is the company to go to. And now they are my on going services team too

Phil from ASP is absolutely amazing! We had an ongoing leak…read morefor over a year that nobody else could seem to fix, once we hired ASP to help, Phil was responsive, efficient and professional! He never gave up, he was here daily checking on our spa, and got it right on his plan B. We are forever grateful. Highly recommend ASP for your services. Absolutely exceptional!

Tom and his team at Mountain pool services provide excellent service…read more The staff is very professional, knowledgeable and courteous. Great pricing and follow up. I would highly recommend!