Currently in the process of buying a house with a pool, I reached out and these lovely people…read moreanswered all of my questions. I'm not even an official customer yet but they were so kind and lovely. Without question I will have them help me open and close my pool. Great and competitive quotes for possible projects I would like to complete on the pool. I'll be reaching out to them once the season starts!

Quality of work was crap. PVC pipe was taped instead of seal properly with epoxy therefore it…read moreleaked again.

My spa started leaking. I contacted him this morning. He came to my home this afternoon. He was…read moreable to quickly repair my spa. He is really a nice man. I recommend him.

Joe is very thorough and very friendly. He responds quickly tells you everything he's doing with…read morephotos as proof. Highly recommended!

Friendly, good value compared to others like Battle Born. We have had Dan for the last month and I…read morecould not be happier with his service and overall value.

Dan responded promptly to my request for service (hot tub winterization). He arrived at my home at…read morethe time he said he would. He was prepared with well-maintained equipment. Dan was kind and easy to communicate with. He got right to work and completed the job within the predicted timeframe. Payment was easy and reasonable. Dan's price for service was significantly less than the big company in town, while providing a superior experience. I will definitely be contacting The Pool Guy when I need service again.

I'm disappointed. I purchased our large spa from Randy and team and have used them for the last…read more7ish years for supplies/service, etc. Had good service and response even though hours and location changed (that happens!). Love our Jacuzzi. Lately though, I reached out for a service and was advised they had made some staffing changes, and the new technician wasn't quite up to speed on a couple things. No worries. I had them drain and waited six months. I have called twice and left three different emails requesting a response...just want some maintenance. I haven't received any type of response either via email or call. That seems unusual for them, and I am concerned. Having said that, will need to call someone else. I hope all is ok.

It took a bit of time, but other companies weren't even offering repairs without a maintenance…read morecontract. They had a good response time, found the problem, tracked down the parts, and made the necessary repairs to get our tub running as good as before. Ya, a little room for improvement. The service tech had to come out twice, but I'm not taking a star away for it bc he was honest and made it right without excuses or charging us extra. Only star i took away is over communication. I appreciate the quick replies when i reached out, but I would have been more appreciative if they were the ones reaching out to me. Just a little more proactive to keep customers updated. I'd recommend them & would call on them again (I'm hoping not to need their services again though!)

Our hot tub was making a racket when it started up...it's right outside our bedroom window…read more Brennan and team at Righteous are at the top of their game. Brennan initially came out to identify that our spa pump was failing. Ordered the new pump, Sam came out and did an excellent job replacing the old one. Had to make a plumbing modification...went out, got the part and completed the job. Spa is running smoothly and quietly. Now, if only the weather would be so cooperative! Highly recommend this team for you pool or spa service and/or repair.

This is one of the worst service people that I have ever seen. We wasted two months waiting for him…read moreto fix our hot tub. Brennan Miceli was very poor at communicating. He was twice a no show. During most of this time he was waiting for parts, but he never communicated this. After waiting two months, he then demanded that we pay in full before the work was done. I told him that payment would be made when the job was completed to my satisfaction. He said that he would dump off the parts at my house and bill me. I told him that I would not pay under those circumstances. At that time Brennan Miceli became abusive and hateful. He is a real hot head so be very careful around him. So, in the end he refused to make the repair because we would not pay in full before he would begin the repairs.

Phil from ASP is absolutely amazing! We had an ongoing leak…read morefor over a year that nobody else could seem to fix, once we hired ASP to help, Phil was responsive, efficient and professional! He never gave up, he was here daily checking on our spa, and got it right on his plan B. We are forever grateful. Highly recommend ASP for your services. Absolutely exceptional!

After almost 15 months of wanting to throw my hands in the air because my spa would not work…read moreproperly and giving others thousands of dollars to help me, I was rescued by ASP in a one hours visit and one hour consultation as they determined the equipment that I needed and the treatment for the spa that had alluded everyone else. I went from leakage and spills to a beautiful unit that is working perfectly. I could not be more thrilled with the ASP team, especially Phillip who made it all happen. When I say HIGHLY recommended it's with 10 Stars. If you have any issues whatsoever with your pool, your Jacuzzi your spa I'd say this is the company to go to. And now they are my on going services team too

Robert and Keith are amazing!…read more Best hot tub service in Truckee-Tahoe. Fast, reliable, and super thorough. My spa has never run better. If you want pros who actually care, these are the guys.

Really appreciated Robert! He contacted me right away. He…read morequoted me a price. He was very helpful. He communicates excellently. He loved on my two little dogs.. And he's going to be able to help me after I have reached out to so many people who either, either did not get back to me or their prices were astronomical. I would give him a five star and he hasn't even fixed my Spa yet. He's amazing and a really nice guy!!!

Twice now Kyle has shown a level of professionalism and dedication to his trade that is impressive…read more He takes pride in his and had gone the extra mile for us repeatedly. In both getting our spa up and running back in late August and doing basic maintenance since, he's made as many return visits as necessary and has been sure to educate us on proper care on between visits. I don't know anyone else with a pool or spa, but if I did I wouldn't hesitate to recommend Kyle. A+ service every time.

We called Kyle to set up an appointment to have our Hot Tub repaired. He was nice and friendly and…read moretexted us to set up an appointment between 9am-11am but on the day of the appointment, he didn't show up and he didn't call or message us to let us know he wasn't coming. We messaged him to ask if he was still coming but he didn't respond until almost 2pm and when he did, he apologized and told us that he ran into an emergency that took longer than he thought and he asked us if we could please allow him another chance to come the following morning. We took a chance and set up an appointment for 9 AM the following day. We sat and waited for him the next morning and again he was a "no show". He did message around 9:30am stating he was sorry again but he had another emergency and he would have to reschedule for later in the week. Kyle seems to be a nice person but a horrible businessman. It was very inconvenient for us to move schedules around only to be canceled on 2 days in a row. We understand that things happen, but there was no communication the first day, just a complete "blow off" and to reschedule for the next morning, only to cancel bc of an "emergency" for the 2nd day in a row, makes us feel like we aren't important at all and our time doesn't matter. Another thing is that we were sent an invoice for over $180 shortly after speaking with Kyle to set up the initial appointment. I'm SO GLAD we didn't pay that, bc then we would have been out our time and our money. After we told him that we would not be rescheduling for a 3rd time, all he could say is "life happens". Indeed life does happen Kyle, which is why we decided to forget about the first appointment where you pulled a "no call no show" after we waited around for you all morning, and we decided to reschedule with you. But to pull that crap again the very next day, makes me wonder how you can run a successful business. If there's anyone reading this who lives in the Fernley area, is decently handy, and decently respectful and responsible, you should start a pool and spa business, because it wouldn't take much effort at all to beat the service provided by Kyle at Tahoe Clear Pool and Spa. Thanks for wasting our time Kyle. Funny how he wanted $180 before even setting foot on my property, but yet he can waste hours of OUR time and not be liable for a dime. Before booking an appointment with Kyle to look at your Pool or Spa, I'd look elsewhere so you don't end up wasting time like we did.

Everybody is so friendly. This place is beautiful, clean, brand new facilities. Well maintained as…read morewell as great staff. I'm here, probably five days a week. It was a bit strange today having only one person swimming in the giant pool. It was overcast and rainy, Saturday evening... I guess I was the only one that needed to do laps but, when you're face down in the water, you don't really see anyone else or talk to anyone else. This is my favorite swimming/exercise spot . Can't say enough about it. Don't forget, the membership here also allows you to go to the other Reno area pools. Including Idlewild, north Northwest and Mount Evelyn or Evelyn Mount whatever it is. Lol

Time to check in on the pool 18 months in. I am happy to report that the facility is being…read moremaintained really well and it still has that new pool smell. Ok, maybe it is a clean pool smell. The building, locker rooms, seating areas, parking lot and outdoor areas look good. If you haven't been and you are thinking it is just another community pool like Alf Sorrenson or Idelwild, it is not. This is a jewel in the Parks & Rec. Department's offerings. This facility gets bonus points for being fully self sustainable with the hot springs and solar. The rates are reasonable with discounts on Wednesday evening and Sunday. RecConnect passes start at $12 per month.