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    Certified Pool And Spa

    3.9 (52 reviews)
    Open 9:00 am - 4:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Certified Pool And Spa

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Certified Pool And Spa Photos

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    Recommended Reviews - Certified Pool And Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    Randy R.

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    11 months ago

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    Randy R.

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    1 year ago

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    Randy R.

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    2 years ago

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    Randy R.

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    2 years ago

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    Randy R.

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    3 years ago

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    1 year ago

    Very nice people. Do yourself a favor and cancel your over priced/ under performing spa or pool service and give them a call.

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    Randy R.

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    3 years ago

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    Photo of Suzanne H.
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    3 years ago

    Always very helpful travel in from Spanish Springs to get my spa chemicals from them because they are that good

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    Randy R.

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    3 years ago

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    Randy R.

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    4 years ago

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    4 years ago

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    Randy R.

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    7 years ago

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    Randy R.

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    8 years ago

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    Randy R.

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    6 years ago

    I wasnt rude or volgur to any of your female employees my mom raised me better then that i raised my voice and thats it

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    Randy R.

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    7 years ago

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    Randy R.

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    8 years ago

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    Randy R.

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    7 years ago

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    Randy R.

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    6 years ago

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    Randy R.

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    8 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    Randy R.

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    7 years ago

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    Randy R.

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    9 years ago

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    Randy R.

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    Photo of R L.
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    9 years ago

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    7 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    16 years ago

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    12 years ago

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    14 years ago

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    Randy R.

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    9 years ago

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    Randy R.

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    7 years ago

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    Photo of Davey H.
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    10 years ago

    Dog friendly! Unbelievably helpful!!! I won't ship anywhere else for my spa goods!! My only regret is wish I had bought the thing here!

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    Randy R.

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    11 years ago

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    7 years ago

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    8 years ago

    Great customer service, reliable and friendly! I've used other pool and spa companies in the past and no one else compares!

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    Randy R.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Certified Pool And Spa

    Do you do custom spa covers? I have an in ground spa that is kidney shape. I need to replace the cover. Have photos and template

    Yes, We utilize a local cover manufacturer that offers custom spa covers as well as optional upgrades.

    View All 2 Questions

    Review Highlights - Certified Pool And Spa

    While my wife spoke to Natasha, I engaged in a conversation with Randy, who I had no idea was the owner.

    Mentioned in 8 reviews

    Read more highlights

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    The Spa and Sauna

    The Spa and Sauna

    4.1
    (112 reviews)
    $$

    I have learned so much about spas from Nick, who works in the S. Virginia location in Reno. Nick…read moretaught us all the "ins and outs" of each manufacturer, model and water type (we went with salt water). After the decision, Nick helped us to navigate the zero-interest financing, which is a wonderful benefit! Nick has helped us to coordinate the delivery and has kept us informed throughout the entire process. We get our spa on Friday, and we cannot wait! If you are considering a spa, please get with Nick to help you navigate the process...he is a great resource! Thank you, Nick and everyone at The Spa and Sauna Company!!

    Absolutely abysmal service after the sale…read more Both the tub (Hot Springs Grandee) & more recently the cover (SmartTop) were purchased through this retailer. All spa servicing has been through them as well. Thus, it's not like we're unknown to them. Those are both big ticket items. And yet, we're treated as if they're intentionally blowing us off. Michelle, when she responds at all to repeated inquiries regarding a faulty installation (18 months ago!) , she does so in monosyllables. As if she simply can't be bothered. Her colleague Jeri, who ostensibly schedules the service visits is scarcely better. We have been summarily back-burnered. Thus, the reviews you read here are very telling. Very telling indeed. I don't generally write bad reviews, but feel compelled to do so here in order that: A) By the grace of God, Scott takes some ownership of a situation that has involved the SmartTop manufacturer (who has sent parts repeatedly to Spa & Sauna), the manufacturer of the *struts* that the manufacturer sources, and Spa & Sauna themselves, and B) that you, dear reader, don't become the next poor schlub that has to deal with this retailer. They are quite simply the least caring outfit I've EVER dealt with, and they ought to be ashamed.

    Certified Pool And Spa - hottubandpool - Updated June 2026

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