Hot tub tripping breaker. Called Battle Born on Friday PM, service provided Tuesday AM. Jordan…read morequickly diagnosed problem, had to order part. Received message that afternoon he was on the way with part. Excellent, professional service.

I did get a call back or should I say an email in response back, that they do not do custom pools…read moreand was referred to two other businesses. Thank you for the response. Albeit a little untimely.

Robert Allen Pool & Spa is very busy for good reason. They have helped us out with urgency and…read moreexcellent customer service on two occasions. We were tenth on the list this week and service is only provided on the weekend. Well, thank goodness for individuals who want to actually work on the weekends. We had two gentlemen show up on Saturday to fix our issue which was actually not what we thought it was. We are grateful for their service and willingness to travel to G ville.

Robert Allen Pool and Spa have quality spas. They were very knowledgeable from start to finish. The…read moreset-up team was awesome and did a great job setting our spa up. They came to our home and made sure we set our spa up correctly and how to maintain it. They did everything they said they would and my wife and i are very happy with our spa. I highly recommend Robert Allen Pool and Spa.

It took a bit of time, but other companies weren't even offering repairs without a maintenance…read morecontract. They had a good response time, found the problem, tracked down the parts, and made the necessary repairs to get our tub running as good as before. Ya, a little room for improvement. The service tech had to come out twice, but I'm not taking a star away for it bc he was honest and made it right without excuses or charging us extra. Only star i took away is over communication. I appreciate the quick replies when i reached out, but I would have been more appreciative if they were the ones reaching out to me. Just a little more proactive to keep customers updated. I'd recommend them & would call on them again (I'm hoping not to need their services again though!)

I'm disappointed. I purchased our large spa from Randy and team and have used them for the last…read more7ish years for supplies/service, etc. Had good service and response even though hours and location changed (that happens!). Love our Jacuzzi. Lately though, I reached out for a service and was advised they had made some staffing changes, and the new technician wasn't quite up to speed on a couple things. No worries. I had them drain and waited six months. I have called twice and left three different emails requesting a response...just want some maintenance. I haven't received any type of response either via email or call. That seems unusual for them, and I am concerned. Having said that, will need to call someone else. I hope all is ok.

Our hot tub was making a racket when it started up...it's right outside our bedroom window…read more Brennan and team at Righteous are at the top of their game. Brennan initially came out to identify that our spa pump was failing. Ordered the new pump, Sam came out and did an excellent job replacing the old one. Had to make a plumbing modification...went out, got the part and completed the job. Spa is running smoothly and quietly. Now, if only the weather would be so cooperative! Highly recommend this team for you pool or spa service and/or repair.

This is one of the worst service people that I have ever seen. We wasted two months waiting for him…read moreto fix our hot tub. Brennan Miceli was very poor at communicating. He was twice a no show. During most of this time he was waiting for parts, but he never communicated this. After waiting two months, he then demanded that we pay in full before the work was done. I told him that payment would be made when the job was completed to my satisfaction. He said that he would dump off the parts at my house and bill me. I told him that I would not pay under those circumstances. At that time Brennan Miceli became abusive and hateful. He is a real hot head so be very careful around him. So, in the end he refused to make the repair because we would not pay in full before he would begin the repairs.

Joe was very professional and was even able to accommodate around my work schedule, others couldn't…read moredo that. He was quick, friendly, and efficient. Definitely will contact him next time we need our hot tub serviced.

Sent an invoice and I provided my husbands contact information. Never responded after reaching out…read moreseveral times. Seemed great at first. Poor communication and definitely do not recommend if you're looking for reliability and easy to get in touch with.

They are amazing!! No other words. Highly recommend if you're looking for a pool. Or hot tubread more

What a great local family Business for 39 years in Sparks. A Five Star Customer Service Experience…read morefor me today. I met owners Patty and son Pat. I have been looking for a Spa for myself, for a while now and I have checked out many spa companies in the area. Sun Leisure Pools and Spas have been doing business here since 1984. The prices for their Marquis Spas were very fair. Many price ranges for whatever you are looking for as well as above ground and built in pools and swim spas. They have everything you could want in a pool or spa and a NV contractors license as well. I have a little area for a 7 ft Marquis Spa. A 2 year Warrenty cones with the Spa as well as an easy lift cover. Sun Leisure Pools and Spas will stand by their products. If you are looking for a pool or Spa, check out this local company first. 39 years in business locally says it all. Thank you Patty and Pat. I will see you for my Marquis Spa very soon. Tax refund! Julie A

So far so good! We were shopping for spa tubs. After shopping around we chose Creative because we…read morefound this business, well, down to business. Staff amazing and reviews . Really impressive. Between two sales reps (Christina and Tommy) we loved the knowledge, sensitivity to budget, etc. We purchased! The model, Santa Cruz has everything a three person tub needs and some sexy upgrades. Can't wait to get it! I'll review again once it's in and us are soaking. Yea!

A beautiful and clean Hot Tub store called Creative Hot Tub Designs. I was welcomed in with a smile…read moreby Tommy the Store Manager and Kylie the Spa Technician. I was there to see about a chlorine floater. Tommy the store manager told me about a promotion that Frog Ease Smartech was having. I signed up and was given a free floater....what??? I'm so happy. I also bought some sweet smelling Hot Tub scents and I am so excited to sit in my clean and beautiful Hot Tub with my new hot tub accessories. This is a family owned store with 2 locations. Thank you to Tommy and Kylie for 5 Star Customer Service with knowledge, humor and smiles. I am a lifetime customer. Julie A

I had a great experience! I called Tidy Tubs and spoke to Ian. He came right over and quickly…read morediagnosed the problem with our hot tub, explained everything clearly, and let us know all we needed was a new filter. He was incredibly kind, honest, knowledgeable, and willing to help without trying to sell us things we didn't need. It's hard to find customer service like this anymore. I highly recommend this company and will definitely call them again for any future hot tub needs. Thank you for going above and beyond!