Ernie at Aquaclear is incredibly knowledgeable, professional, and helpful. My husband and I needed an urgent drain, clean, and refill after our previous service failed to properly maintain the water in our hot tub, and Ernie came to the rescue. His background in water chemistry gives him a deep understanding of the chemical balance required to keep hot tub water safe, stable, and enjoyable to use. Not only did he resolve our issue, but he also took the time to educate us on proper water care and maintenance. Ernie's experience, professionalism, and attention to detail are truly top-notch. On top of that, he is friendly, responsive, and genuinely cares about helping his customers. I highly recommend Aquaclear and would not hesitate to use Ernie's services again in the future! read more

It's interesting that Earnie doesn't list his last name or his address I don't see that he has a business license. Hmm.. We had a miscommunication on the quote. I wrote it down when he gave it to me on the phone. When he finished, he asked me what he quoted. I told him.It was similar to what I paid another spa company the previous year for the same job. That's why I accepted his quote. He flipped like a switch. Aggravated, argumentative. He wanted double the amount. It was crazy. He said he sent an estimate but couldn't find it. I triple checked my email and text. Nothing there. He left in a huff, offended and wouldnt take my check. I was going to mail the check. That's when I found he doesn't list his address. So, FYI, Earnie can seem like the best guy ever but turn on you and be a pain. Interesting that his reviews are either 5s or 1s. Nothing in-between. Good luck Earnie read more

Aquaclear - Spa cabin screws we stripped. Earlier said happens with those particular screws. That would have to be drilled out!? - Hot Tub & Pool Near Me

Ernie was fantastic to work with and I highly recommend him for hot tub repair. He communicated clearly, made time for an appointment quickly, and showed an impressive depth of knowledge about spa equipment. What really stood out was his honesty and flexibility. He was completely comfortable letting me purchase my own parts, and suggested it, which saved me a significant amount of money, something you don't see very often. He even sent me the links of what I would need to make it hassle free. Also some links for spa chemicals which are more efficient than what I was using. As an added bonus, Ernie offers an affordable "class" on water technology and proper maintenance so I can keep my hot tub running efficiently and avoid future problems. It was very informative as I was doing something's wrong. I highly suggest you take this class if you own a hottub. Ernie is professional, knowledgeable, and refreshingly helpful. If you need hot tub service, Ernie is your guy. read more

we had a great experience working with Ernie at Aquaclear. he was super punctual, did what he said he was going to do and had great communication with me. I am out of state and he still made it work! thanks for getting. our hot tub up and running for this ski season! read more

Ernie came over as scheduled and was very helpful and knowledgeable. Our previous spa guy had retired so we were looking for someone reliable and reasonable. Ernie was all that and more. Highly recommend! read more

Our 2005 HotSpring tub was well used and tired. When one of the jet motors went out we started looking at new tubs. When we saw the prices and lack of quality of new tubs we were shocked. We are so glad we found Ernie! He looked at our tub, made us a lot at of parts and gave us a couple of websites to order the parts. once the parts arrived Ernie came over and made our tub new again. Ernie did great work at a very fair price! save yourself thousands and let Ernie bring your tub back to life! read more

Great service, Ernie is very responsive and knowledgeable and provides quality work at a reasonable price!

Ernest was amazing to work with! He showed up on time, explained the work he was doing, and taught me a few things about my hot tub as he installed the necessary part. Prior to having Ernie's assistance, I had a terrible experience with a local business and was feeling pretty lost and hopeless. Ernie turned that around completely and I will be forever grateful for all his help and support. read more

Earnie, is the best Hot Tub repairman we've ever had. Shows up fast and on time, has fixed my tub leaks, replaced the heater and pumps. He's quick and very informed about how to service the tub and maintain the health of the tub. I highly recommend Earnie as he is very good and professional. He also communicates very effectively as we troubleshoot shoot problems. Very thankful to have him taking care of us. read more

Ernie was fantastic. He fixed our hot tub and educated us on how to take care of it. He is very knowledgeable and does not try to sell you unnecessary products. We highly recommend Aquaclear. read more

Very helpful and quick service. Worked with me on repair options that fit my budget. Would recommend.

We rent our house it bought the hot tub from the owners. Of course it breaks down within a few months. One spa company says it will likely cost over $1k to fix. Called Ernie at Aquaclear. Total cost? Around $300. But what makes them stand apart is the honest choices Ernie gave us and the lack of a pushy attitude. Professional and friendly as well. read more

I made an appointment for spa repair to happen on a recent Thursday. I fixed the problem in the meantime which was my breaker box and not the spa, and called and cancelled my appointment on the prior Monday, 4 days ahead of the appointment. I got an irate call back from angry Ernie that Monday threatening me for cancelling, telling me that I owed $125 for having the gall to cancel 4 days in advance. Schedule with these guys and be prepared to be at their mercy I guess. I thought I was doing them a favor by cancelling with 4 days notice. What am I missing here? read more

Ernie is fantastic! Super friendly and knowledgeable. Came in and fixed my hot tub issue quick and efficiently. Would definitely recommend.

We are in the midst of selling our home and our hot tub developed a leak. A quick call to Ernie at Aquaclear and he was able to fix the problem for us in less than 24 hours. His personable attitude, great customer service, and competitive prices earned him this 5-star review. We will definitely be using his services in the future and suggest that you do the same. read more

Ernie is amazing. Although we lived too far away for a service call he was nice enough to give my husband some pointers and we were able to fix my moms hot tub within hours. It's nice to know there are still small business owners who love what they do and are willing to help people!! Thank you Ernie! read more

This is the best place to get your hot tub fixed Ernie is awesome he got my hot tub leak fixed when no one else would and all the sensors where bad so he replaced all those as well he doesn't charge a horrible amount if money like the other places that quoted me and did a perfect job on everything I highly recommend him. To anyone that need their hot tub fixed or their hot tub water maintained for chemicals, I can not thankyou enough Ernie your the best !!! read more

Called and needed a part to replace a broken motor nut for the 3" line, knew exactly what was wrong, was told they had an older one from another job and if I stop by he would just give it to me. Saved my day... if ever should I need major work I'll be calling back! Thanks again!! read more

Ernie from Aquaclear has done a great job keeping my 15 year old hot tub bubbling and in good condition. Recently he replace the circuit board and now everything is great. He taught me a very simple way to do the chemicals and maintenance. I have called him several times over the last 5 years and have always received prompt, friendly, well priced service. I would highly recommend Aquaclear. read more

Very professional, communicates very well regarding appointment time and ETA. Troubleshooting new circuit board. Definitely my first call next time we need service. read more

My husband was 2 minutes late getting to the house to meet Ernie who had already left and gone without a phone call. He was rude and told me it wasn't going to work out. He didn't sound like he liked my availability anyway because we couldn't get out of work sooner. He didn't offer to reschedule or anything rudely told me to go find somebody else. I will do just that Ernie, and just a word of advice as a sole proprietor of your business, don't talk to clients or potential clients this way!! read more

Very friendly and helpful via telephone, which saved me a service call fee. I was able to diagnose the problem with his help, and correct the problem on my own. He even had the needed parts available for me to pick up the same day. Much thanks. read more

We called several spa repair outfits in town and all had a huge 'service' fee just to come to the house. Add on top of that the repair cost and you could be looking at several hundreds of dollars. Did I mention that we'd have to wait several days or up to one week before they could get here? AquaClear's travel cost was much lower than everyone else's. And he was at our house within 60 minutes of us placing the initial call. He needed a part; went to three different part stores to find and replaced it all within 90 minutes. I can't recommend him more...Ernie, you're the best! read more

What can I say, I moved into a new house recently and needed someone to look at my spa after a brutal winter of it just sitting there all iced up and piled high with snow. Ernie came out, identified a mutitude of things that needed attention and remedied a few on the spot, then advised me to wait and see on some of the others to help save some money. Then he performed a complete cleaning and service, and while we waited for it to fill, he educated me about my unit and spas in general. By the time he left, I felt confident that this guy was a straight-shooter who enjoyed his work, and I couldn't believe that my hot tub (which had looked like such a mess when he showed up) was humming away and getting ready for its first use of the season. But the kicker was that his fee was more than reasonable considering the amount of time that he took, and he didn't pressure me to sign up for anything more. And when I asked what the price would be for a monthly service, it was so good that I immediately jumped on that. You can't go wrong with this company, it's run by an honest guy who really knows his stuff. Hard to find that nowadays. read more