Currently in the process of buying a house with a pool, I reached out and these lovely people…read moreanswered all of my questions. I'm not even an official customer yet but they were so kind and lovely. Without question I will have them help me open and close my pool. Great and competitive quotes for possible projects I would like to complete on the pool. I'll be reaching out to them once the season starts!

Quality of work was crap. PVC pipe was taped instead of seal properly with epoxy therefore it…read moreleaked again.

My spa started leaking. I contacted him this morning. He came to my home this afternoon. He was…read moreable to quickly repair my spa. He is really a nice man. I recommend him.

Joe is very thorough and very friendly. He responds quickly tells you everything he's doing with…read morephotos as proof. Highly recommended!

Responsible, reliable, competent -- and nice people besides. Both John and Kyle are efficient and…read morediligent. Highly recommended.

Great job swim spa looks great all summer and reliable. Fair cost and very knowledgeableread more

Our hot tub was making a racket when it started up...it's right outside our bedroom window…read more Brennan and team at Righteous are at the top of their game. Brennan initially came out to identify that our spa pump was failing. Ordered the new pump, Sam came out and did an excellent job replacing the old one. Had to make a plumbing modification...went out, got the part and completed the job. Spa is running smoothly and quietly. Now, if only the weather would be so cooperative! Highly recommend this team for you pool or spa service and/or repair.

This is one of the worst service people that I have ever seen. We wasted two months waiting for him…read moreto fix our hot tub. Brennan Miceli was very poor at communicating. He was twice a no show. During most of this time he was waiting for parts, but he never communicated this. After waiting two months, he then demanded that we pay in full before the work was done. I told him that payment would be made when the job was completed to my satisfaction. He said that he would dump off the parts at my house and bill me. I told him that I would not pay under those circumstances. At that time Brennan Miceli became abusive and hateful. He is a real hot head so be very careful around him. So, in the end he refused to make the repair because we would not pay in full before he would begin the repairs.

Robert Allen Pool & Spa is very busy for good reason. They have helped us out with urgency and…read moreexcellent customer service on two occasions. We were tenth on the list this week and service is only provided on the weekend. Well, thank goodness for individuals who want to actually work on the weekends. We had two gentlemen show up on Saturday to fix our issue which was actually not what we thought it was. We are grateful for their service and willingness to travel to G ville.

Robert Allen Pools built our pool in 2009. I contacted them this week for concerns about tile…read morereplacement and a possible leak in the pool. It was a difficult installation in 2009 and I was hoping they would give me an estimate on fixing the pool. I had called in and could not get a call back so I went into the office. The office manager informed me that they outsource their tile now, they outsource plaster and referred me to a leak detection company. They sent me an email in follow up after the manager talked to someone. When I wrote back to tell them that the leak detection company can't evaluate for a leak until the pool is filled, cleaned and balanced, they said "Of course, they should be able to help once you open the pool for the session." This was from the office manager. I've not been able to discuss this with anyone who actually does the work on the pools. I'm very disappointed in the follow up service.

Robert and Keith are amazing!…read more Best hot tub service in Truckee-Tahoe. Fast, reliable, and super thorough. My spa has never run better. If you want pros who actually care, these are the guys.

Really appreciated Robert! He contacted me right away. He…read morequoted me a price. He was very helpful. He communicates excellently. He loved on my two little dogs.. And he's going to be able to help me after I have reached out to so many people who either, either did not get back to me or their prices were astronomical. I would give him a five star and he hasn't even fixed my Spa yet. He's amazing and a really nice guy!!!

Used him for five years and he was great but this year was a total fail. He billed me for 3…read moreservices in June and the pool looked like a pond on the 4th of July. I had to take my son's friends to the water park for their party. After he stopped showing up I opened the sand filter and found that the down pipe was broken so the water wasn't being filtered. His company opened and closed my pool for the last 5 yrs. very disappointed.

Called him for an easy tutorial session on how to clean my spa so I could do it by myself. Set a…read moretime and he never showed. Texted him saying he had a family emergency. A week later I texted him again asking if we could reschedule and nothing. He's flaky and apparently can't even come to someone's home for 20 minutes to help.

Dan Loose construction did a beautiful job on my pool and spa. So beautiful and the team was nice…read moreto work with. Jason listened to what my dream pool would look like and made it even better then I could imagine thank you for all your hard work. I'm in love with my pool and spa.

I asked for a bid on resurfacing my pool. After failing to show up for the first appointment, the…read moreman showed up for the second and told me that he was too busy to do the work and I could wait to get it done. For this, I was billed $95. I called to complain and they cancelled the charge, but told me "don't ever call us again". I think these people don't want customers. I used them in 2006 and they did a great job. Things have changed completely since then. My advice is be sure to ask what a bid will cost and be sure that you get what you requested. Rudest woman on earth? Maybe.

I'm disappointed. I purchased our large spa from Randy and team and have used them for the last…read more7ish years for supplies/service, etc. Had good service and response even though hours and location changed (that happens!). Love our Jacuzzi. Lately though, I reached out for a service and was advised they had made some staffing changes, and the new technician wasn't quite up to speed on a couple things. No worries. I had them drain and waited six months. I have called twice and left three different emails requesting a response...just want some maintenance. I haven't received any type of response either via email or call. That seems unusual for them, and I am concerned. Having said that, will need to call someone else. I hope all is ok.

It took a bit of time, but other companies weren't even offering repairs without a maintenance…read morecontract. They had a good response time, found the problem, tracked down the parts, and made the necessary repairs to get our tub running as good as before. Ya, a little room for improvement. The service tech had to come out twice, but I'm not taking a star away for it bc he was honest and made it right without excuses or charging us extra. Only star i took away is over communication. I appreciate the quick replies when i reached out, but I would have been more appreciative if they were the ones reaching out to me. Just a little more proactive to keep customers updated. I'd recommend them & would call on them again (I'm hoping not to need their services again though!)