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    Dory Pool & Spa

    4.5 (8 reviews)
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    Services - Dory Pool & Spa

    Pool installation

    Pool maintenance

    Pool remodeling

    1 More Service

    Pool repair

    Dory Pool & Spa Photos

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    6 years ago

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    6 years ago

    Dory pool got right back to us concerning the repair our hot tub needed. Inexpensive and very professional. We will hire them again.

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    Certified Pool And Spa

    Certified Pool And Spa

    (52 reviews)

    $$

    South Reno

    I'm disappointed. I purchased our large spa from Randy and team and have used them for the last…read more7ish years for supplies/service, etc. Had good service and response even though hours and location changed (that happens!). Love our Jacuzzi. Lately though, I reached out for a service and was advised they had made some staffing changes, and the new technician wasn't quite up to speed on a couple things. No worries. I had them drain and waited six months. I have called twice and left three different emails requesting a response...just want some maintenance. I haven't received any type of response either via email or call. That seems unusual for them, and I am concerned. Having said that, will need to call someone else. I hope all is ok.

    It took a bit of time, but other companies weren't even offering repairs without a maintenance…read morecontract. They had a good response time, found the problem, tracked down the parts, and made the necessary repairs to get our tub running as good as before. Ya, a little room for improvement. The service tech had to come out twice, but I'm not taking a star away for it bc he was honest and made it right without excuses or charging us extra. Only star i took away is over communication. I appreciate the quick replies when i reached out, but I would have been more appreciative if they were the ones reaching out to me. Just a little more proactive to keep customers updated. I'd recommend them & would call on them again (I'm hoping not to need their services again though!)

    Dory Pool & Spa - poolcleaners - Updated May 2026

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