This pharmacy is amazing, they treat everyone with respect, real small pharmacy where they actually…read morecare someone will help you, they'll call your insurance company, they'll work with you, great great pharmacist and front desk staff, they care and their here too help and prices are better then rite aid and no wait. Thank you for being part of the community

I went to buy some sanitizer and wipes after seeing a FB post stating that they had a new shipment…read morecoming in. They were charging a 300+% brand mark up on generic and ineffective sanitizer. I ended up buying just one because I was asked to do so by a friend. They did not scan in the items I wished to purchase and they did not provide a receipt. When I tried confronting them about the markup, they claimed that it was less than what the supplier charged. They added that no one forced me to buy anything and that this was how supply and demand worked. I had actually frequented this pharmacy a few times since it opened (even though there's a RiteAid half a block away) because I prefer to support local businesses. But from now on, I'm sticking to RiteAid.

This is a well run family store. They have been our drugstore for many years. They are friendly,…read moreknowledgeable, always ready to address any concerns or questions that you may have for them. This is that old school family drugstore that we don't really see anymore. It's nice to have that personal attention if you need it.

This place sells expired items. I went to buy a Vaseline. It had a 2024 date on it and was told…read moreit was the date it was made. I went to target and bought one that said 2026. I guess that was made by a time traveler. I also tried to return some eye drops that would be expired in 2 months. The girl with the missing eye gave me such a hard time. Like wow!.. she said they all say 2024...yet I found one that said 2026 and she had no choice to give it to me. She said they had to get rid of the items on the shelf. She didn't know what to tell me were her words verbatim. Bad customer service. Won't be buying anything from there anymore. ​

Absolutely LOVE LOVE LOVE this pharmacy! I have been going to them for 15 years. They are the…read morenicest ppl in Bay Ridge, they are so caring and make sure they get your prescriptions as soon as possible. They are excellent I will never go to another pharmacy.

This place has been a god send for me and my family for years. Like why would I review a drug…read morestore? Well have you ever been ill? Have you ever told your doctor after he handed you multiple prescriptions, "I dont need this stuff" Well thats where Lowens comes in, I have been so pleased with the service and they actually get to know you. I mean yea sometimes you have to wait for the drugs they are not as fast as other drug dealers..(wink) (wink) hahaha but they are very competent in knowing whats in stock and telling you if you need to come back on special orders. So even if you have to wait they have snacks or some lottery to play. There are not many places like this left in Bay Ridge or Sunset Park. But to tell you the truth I dont like really being sick or ill. But when it does occur I can rely on Lowens for top shelf care and service in supplying all needed medications.

What a pleasure to find a pharmacy that is not a Walgreens, CVS or Duane Reade - all of which I've…read moreused due to lack of options - and hated from the first. In Brooklyn Heights these chain pharmacies are something out of a third world country - dirty, understaffed, tons of basic meds regularly out of stock, and they wouldn't deliver! Downtown Rx is a godsend - pleasant helpful people capable of answering questions and actually refilling your meds in a timely fashion....plus delivery is always an option. I've found this pharmacy to be efficient, friendly and reliable.

Love Downtown Rx. Everyone there is super nice and extremely helpful. They turn prescriptions…read morearound in no time and have answers to any question. The difference between a small family run pharmacy and big chains could not be more clear. I'll take these guys over CVS or Walgreens any day.

Amazing Pharmacy!…read more The staff here are absolutely wonderful! The girls are always so friendly, kind, and welcoming. They truly show sympathy and empathy, and make every visit a pleasant one. Refills are done incredibly fast--sometimes it feels like within seconds! Any travel supply not a problem! It's always nice to come in, not only to pick up medications, but also to have a friendly conversation and feel cared for. Highly recommend this pharmacy!

I am a very close neighbor to this Mill Basin Pharmacy in Ave T...& I would like everyone to know…read morethat this pharmacy gave me the worst experience ever. The female owner was so arrogant completely disrespectful & disregarded my needs. She was rude, & loud & did not know how to speak to customers. Irregardless of whether I was unprepared or I did not know which state in Mexico, she never gave me a chance to resolve my problem instead she came to me very high & almighty & completely denied me of service. I did not show hostility yet she said I was crazy. I felt really harassed. One thing is to tell ur customers the rules...u can be firm all u want but be polite, respectful & empathetic. U don't talk to customers acting like ur the sheriff & that everyone must fall in line otherwise ur in trouble. She was very intimidating & I tried to let this slide but since I feel that she'd be doing it to others too...so I feel the responsibility to let everyone know so she will know & be more respectful & realized that her business is there because she has to provide services to the consumers & not the other way around. She should learn to care & understand situations. I'm hoping that she will not do these things to others especially to ordinary people. She should learn customer service & have a good heart for real...bec that she displayed to me was pure arrogance

The store is small but well-kept. The staff is friendly and helpful. Vincent is awesome! He helped…read moreme out when Walgreens failed. I get all my annual shots there.

Extremely helpful, knowledgeable and kind. They have drugs in stock that Walgreens does not. We…read moreare lucky to have them in the neighborhood!!

Great local family run pharmacy! They are the kind of pharmacy that wants to get to know everyone…read morewho walks through the door. They have been here since 1971. I transferred my meds here and the customer service is amazing.

This is a family run business. It is what I love about my community. They have been here for…read moredecades. I had to bring my old dad into Brooklyn, transfered his meds with ease. Always asked about specific family members which is a kind thing to do. Great conversations to!

Great pharmacy in Bay Ridge. Excellent customer service. They were so nice, helpful and friendly,…read moresomething sorely lacking in most businesses these days. I hope the shutdown doesn't hurt them and it stays around forever.

Bay Chemists could easily be the friendliest pharmacy I have ever been to. During the pandemic my…read morekids are so sad they can't go outside as much as they typically would. However, they are excited to go to Bay Chemists to check out the toys. Not only are they helpful on tips for safety, they have masks, gloves and hand sanitizer. I highly recommend Bay Chemists. It is worth the drive if you don't live in Bay Ridge.