Working with Rolando, and RV Zone was such a great experience for my family…read more Rolando has been super professional from the very beginning, and we now feel confident in the purchase of our family's first RV. Every little detail was thoroughly repaired and touched up, even some extras thrown in without us asking. Rolando is attentive to making sure we leave happy, and if anything comes up later on, he will make sure it gets fixed quickly, at his cost, with his own free 3 month "house warranty". You can't expect to get that from a big dealership, or private sale. We're super happy and absolutely recommend this business!! Rolando has found a lifetime customer in us.

We purchased a 2013 Bighorn 5th wheel on January 10, 2013, from RV Zone, located in Modesto at 1219…read moreN EMERALD When I talked to the DMV & was told that, there are several complaints about the man, including 4 just this week. Please, do yourself a favor & don't go to this business. He never gave us the title & hasn't sent in the paperwork. He cut the 210 wiring & then burned the line we had installed. We had to pay $1400 to install a new 210 line & he never offered to pay for his mistake.

I want to say thank you to Mario who works at Best RV. He took the time to go over everything that…read morehad to do with the camper trailer we purchased at Best RV. He was very professional and friendly. He cared about our concerns and made sure that we were completely satisfied with the product. Also, I would like to thank Monty, the Service Manager for his patience and understanding. He was a great help getting the repairs done to our satisfaction. Mark and Sandra Kaufman

1 Star -- Documented water damage, no response, unprofessional conduct…read more Purchased a 2023 Heartland Big Country 3500SS. Nine days after delivery, water was streaming through the kitchen and closet after the first rain. Roof seals were visibly cracked -- something their service center should have caught and disclosed. Since reporting the issue: two certified letters ignored, emails bounced, service contract provider had no record of our $4,999 plan, CEO promised a callback and never called, supervisor raised her voice and told me her time was more important than mine. They also sent DMV paperwork to the wrong address and now want us to pay a $25 fee to release the $280 refund they owe us -- for their own error. Full documented account with thermal imaging evidence: bestrvworstexperience.blogspot.com

Called and service person said it would be over one month just to get an insurance estimate for…read morereplacing 3 awnings on my class C Motorhome

We recently visited the Nohr's RV Center in Tracy,CA. What a great experience. The people were…read morecheerful and ready to handle all questions without any pressure to purchase. The sales person Anthony greeted us and remembered that we had been to Nohr's before. He helped us see interiors, exteriors explain options etc. While we were looking we were greeted by the main technician Chuck who gave us insites into service for the various brands. Then we met service coordinator Russell and Robb the general manager. Unbelievably it was a relaxing experience. We are still on the fence because of family obligations. However we woils like to be working with Nohr's RV in Tracy when we get that sorted out. Thank you again. Chris and Brian

Roger's Camping Trailers in Tracy is the definition of a great family run business. Ryan and his…read morewife Stephanie, along with their two sons and daughter, work side by side and it shows in every part of the experience. They live locally, care deeply about the community, and treat their customers like long term relationships rather than one time transactions. This is a third generation business, and that history matters. You can see it in the pride they take in their work and the way they stand behind it. I have trusted them with everything from body work to routine service and more involved repairs, and the quality and craftsmanship have been consistently excellent. They take the time to explain what truly needs to be done, what can wait, and why. There is no pressure, no upselling, and no surprises. If they say they will do something, it gets done, and it gets done right the first time. In an industry where trust is everything, this family has earned it. If you are looking for honest advice, skilled workmanship, and a local family business with deep roots and integrity, Roger's Camping Trailers comes highly recommended.

Just picked up our M/H from Roger's trailer repair in Tracy. I highly recommend them for your RV…read morerepairs. I side swiped a post leaving a campground earlier this year. Ryan and his team did a fantastic job making repairs. They dealt with the insurance company and the builder to make it seamless. Do not hesitate to put your trust in them, you won't be disappointed!

Really great experience we love our trailer the walk through was short to the point and very well…read moredone. There were a couple of things that needed to be fixed Karl had the service department take care of them. The experience is always going to a little stressful I mean spending 28k may not be much to some but to us it was and the group was pleasant and they made the experience fun and we were Happy we made our purchase at Manteca Trailer

Shout out to Christina Schneider for spending time with us to help us figure out what kind of…read moremotorhome we were really looking for. There are so many options, you start to forget what you saw when you look at one after another. Chris really took time to listen to us and show us different features, and it helped us to focus our search. Thanks, Chris!!

We purchased a pre-owned 20" travel trailer from Family RV and could not have hoped for a better…read moreexperience. Everyone at Family RV is low-key, friendly, and knowledgable. On our first visit we met April, who gave us plenty of space to look around without bothering us. When we were ready, she walked around with us, showing us options that met our criteria, and patiently answered all our questions. We weren't ready to buy, and when we communicated that, she understood. A couple of weeks later, after thinking through the different choices, we came back. April was by then on maternity leave, so we worked with Briana, who was equally friendly, knowledgable, and low-key. The transaction was smooth and painless. No last minute charges, no pressure to buy extended warranty (though one was available if we wanted it). We arranged for financing with our credit union, and that was fine, too (no pressure to take financing through the dealer). On the day we arrived for pick-up, they had cleaned and prepped the trailer, and Luis gave us a thorough walk through, making sure we understood how everything worked, from the smart hitch to the a/c to the slide-out & etc. We had been to another, big RV dealership months earlier, and were so traumatized by the high pressure sales tactics and endless (endless!!!) "follow-up" phone calls that we were paranoid about shopping again, but we had heard good things about Family RV, so we took a chance. Glad we did! I highly recommend this place; we would definitely buy there again.

Their reply is absolutely false. and the comment reply is also not true, I'm not sure what is going…read moreon with this company, but there is a disconnect between the office people and the shop. The office folks continue to try and skew and bend the truth. Side maker lights work was never approved or requested which is documented in email. Damage happened twice on my rig at this shop. Once was covered and fixed, the second damage occurrence, they are denying responsibility. I also paid for all this work far in advance of it being done, in full, which was my mistake, clearly. We are now in small claims court unfortunately due to the company's inability to stand up and do what's right. I think this all started due to the employee we started with Ron who is no longer working there. Originally contacted Family RV to make a 7pin pig tail for our Lance truck camper. That pig tail wasn't done right or something happened to it, intermitent issues with turn signals and brake lights. Decided to take the entire rig in for service to get a new furnace and some electrical work done. New furnace is great, they did work I did not ask for or approve and charged me for it. The rig also was damaged while in their care, exterior was hit and punctured a pretty good hole in the front of the camper. They provided us with a free rental since we had planned to use our RV. That rental's slide out stopped operating at the RV park... They couldn't find the short for the electrical work I asked for... Short story 5800 dollars, a new furnace, repaired damage caused at their shop, the same short, and a new pig tail. We are now in small claims court to get some of the money back for the work that I didn't ask to be done and electrical work that was never identified or fixed. Will definitely not be going back here again.

The staff was great and no pressure. We had our dog and was able to take her everywareread more

Staff were extremely helpful and friendly. We were able to…read morecheck out some of the RVs. Limited stock compared to other locations. It did look like they offer auto repair for customer RVs.

We found a used 2005 truck camper offered by Toscano's, but quite hesitate to make a 7 hour drive…read morefrom San Diego, if it wasn't as good as they said it was. We took a chance, and made the drive. From Dave (salesman), Bobby (Service Manager), Tracy (performing the walk thru) to John (financial paperwork), we were quite pleased with the camper in general and all aspects of the delivery. The attention to detail to be sure we were happy (two new batteries, full propane tanks, harness adapter specific to our model, and fixing a couple other minor but important features on the rig) made for a "glad we made the drive" experience. Would do business with them again in a heartbeat. Chip and Sharon

Wow!! These guys are amazing! We stopped by on our way to Glacier to look at a Airstream and while…read morewe were there had them look at a propane detector to see if they could replace it. They fit us in even though we did t have an appointment. It ended up being not a simple fix but these guys worked on it for a good hour, in the heat, even called airstream to get some tips. Tony, Bobby and Vicente went WAY above and beyond. If we ever buy a new rig this is the place we'll go and for sure where we'll do repairs.

Modestorvscenter in Salida was great.Don gave great service,I got a fantastic deal on my Dolphin 34…read moreft class A motor home. I'm super happy with the whole buying experience. I'd reccommend this new RV DEALER to anyone looking for a fair deal.Thanks Don.

We did not purchase an RV, however, the short experience that we had was more than enough to…read moreprovide this review. 1. Responded to a Facebook Marketplace add for a 27 foot motorhome. We drove 1.5 hours to see it. When we got there, it looked much longer. We asked the salesperson to get a tape measure and it was WAY OVER 27' 2. While we were there, one of their employees was on the phone calling someone a "Mother f'er" loud enough for us to hear. When my husband asked the salesperson who that was, she said, "Its none of your business." 3. Upon Inspection of the RV that we were told had no water damage, it had visible signs of water damage. Also a broken windows that was not seen in the pictures posted.