Do Not Go Here! Brought my truck in for the first time! Told…read morethe check in lady to be sure to check all the fluids and grease everything that can be greased which is standard procedure anyways! Got my truck they didn't check any of it ! They didn't grease ball joints or drivelines! Put some small oil filter on it that I can't believe is right for a 454 Chevy truck! I'll never go back!! They tried to make it right but too late for me !!

Quick and easy. They suggested things that were needed and weren't that pushy. Overall greatread more

I'm originally from Concord CA, and was in Ione visiting my sister when I noticed I had a screw in…read moremy tire. My tires are from a Big O Tire place in Concord. I drove to the Big O Tire business in Jackson. I was helped my Gilbert. He was so nice, helpful, and took care of everything that needed to be fixed. His customer service and his attitude was beyond appreciated. The best customer service I've ever had. I would definitely recommend this place.

Quentin at the Jackson BIg O is great! I had a flat that couldn't be repaired and the replacement…read moretire had to be ordered since it's an odd size and model. He made an extra effort to communicate with me while I was out of cell phone range camping. I also discovered that the underbody panel was loose and he stayed late after closing to trouble shoot that and fix it. Amazing! Thank you!

Best car wash in town Speedy in and out…read more The best car was in town, they are quick and easy to get to. The car wash is clean and you can get in and out quickly.

For the third time i went through your wash my 2023 Honda crv meteorite gray vehicle not washed…read moreclean. There was a residue left on the car. I alerted your worker and he put me through again. He told me that the same thing would happen if i went through again., He was right after the second go through the car was still not correctly washed. This has happened before. f you can't get the cars clean your equipment should be checked. Perhaps your detergent is defective. Until I am advised that you have solved the problem I am going to another car wash an advising my friends to do the same. Laurence Lacey

I have taken 3 or 4 vehicles to Tooles, and have been very satisfied everytime! The most recent…read morewas my daughters car that the AC compressor needed to be replaced. I was trying to save money and bought one online (guaranteed to fit). Tooles agreed to put it on for us. Of course it didn't fit, so they got a compressor that DID fit, and got it on and ready to go in TWO DAYS. It ended up costing about the same as it would've if I had just taken it there to begin with. I have returned the online purchased compressor and am waiting for a refund. Always cheerful, always thorough, honest. Thank you to the crew at Tooles in Jackson!!!

Outstanding service!!!! Family friendly and trustworthy!! I would highly recommend this place'read more

Business as advertised. I was in and out like I was in a NASCAR pit stop. Emanuel was great to talk…read moreto and made the visit even better with a good car conversation. Best part was the online quote was honored exactly as quoted, so the whole process was smooth and seamless. I will be back!!

I've been coming to this Take 5 Oil Change location since I moved to Elk Grove in 2023, and they've…read moreconsistently provided great service every time. One of the biggest reasons I keep coming back is the staff. Everyone has always been friendly, knowledgeable, and professional, and they make the entire process quick and hassle-free. I never feel pressured into unnecessary services, and they're always happy to answer any questions I have. On my most recent visit, the young woman who helped me was especially efficient and kind. Before ringing me up, she even reminded me to check for any available coupons so I could save a little money, which I really appreciated. It's those small, thoughtful touches that make a difference and show they genuinely care about their customers. If you're looking for a fast, reliable oil change with consistently great customer service, I highly recommend this location. It's earned my business for the past few years, and I'll continue to come here if I'm in this area.

Wyatt is a testament of great service and congeniality which has brought us to this location for…read moreover a decade.

my favorite place to go get oil change. I appreciate that I…read morecan sit in my car and relax . They provide such great service and then you get your car washed for free. today they were so helpful. They put air in my tires. They were pretty low. I appreciate it. It's nice to have a place where they took care of everything at once I so appreciated it.

Let's start by saying that nobody in their right mind gets up in the morning and says, "I hope I…read morehave to have my car repaired today!" That said, if it must happen, you cannot do much better than Don Wilke and Gold Country Auto Clinic (GCAC)... Honest, fair and capable... Most recently, I had a breakdown requiring a tow to GCAC... Don should have been on holiday, but one of his staff had been hospitalized and Don was on duty... While I waited for my car to be evaluated, he turned down a potentially profitable job by telling the customer that the work the customer thought he needed was still 10,000 to 12,000 miles out... Ours is an old car about to be turned in... Don and his crew had it up and running promptly at a fair price... When the new one arrives, our regular maintenance will go to GCAC without hesitation... Cannot recommend this facility highly enough...

They get the job done efficiently no stress about if someone is telling the truth about my vehicle…read more 2002 subaru and I work with kids, so I need reliable mechanics I can trust to get to work on time

James is amazing! My car broke down on a Friday and I was calling around to every mechanic shop in…read morethe area. I am from the Bay Area and we were about 2.5 miles from home when my car started making weird noises and then just died. I was able to start the car up again and get it to our house in Pioneer and get a call out to AAA for a tow. After waiting for our tow truck, I was able to get ahold of Steins Auto Care and I spoke with James who told me to bring my Tucson in so they could see what the issue was. I had the vehicle towed and due to this being a Friday, after 3pm, James advised they could look at my vehicle on Monday. I was fine with that, however, I had no car to get me home. James suggested the Enterprise Rental Agency in Sutter Creek and I was able to acquire a vehicle for a few days. Stein personally drove my Hubby and I to Enterprise and I was able to lock down a car so I could get home for my work shift. James contacted me as soon as they were able to do a diagnostic on my car and had to break the bad news to me. He let me know that the engine had failed and that I would need to have an entire engine replacement. James suggested I have the vehicle towed to Hyundai to see if this would be replaced under the Hyundai Warranty. Thanks to James and Stein, this was a smooth process and I was able to get the vehicle towed to Stockton Hyundai for a full engine replacement. Luck was certainly on my side when I dialed Stein's number for help and I appreciate all of the hard work and assistance provided by this fantastic Auto Shop. Great Job and flawless customer service and care!

Breaking down on the highway while heading home from the mountains to San Francisco is about as…read morestressful as it gets--especially with a nervous pitbull and no real idea where you are. After calling five different shops that either didn't answer or couldn't help, Stein's Auto Shop picked up. Even though they were short-staffed, already busy, and facing a holiday the next day, they said they could take a look. They also strongly suggested a nearby towing service rather than limping the truck in. That advice turned out to be spot-on--the transfer case was completely bound up. Priority Towing showed up, loaded all four of us (truck, humans, and dog), took the 4Runner to Stein's, waited while we dropped it off, and then drove us to a nearby dog-friendly hotel. That alone would've been above and beyond. The next day, the truck was fixed, test-driven, and running like normal. To top it off, the owner personally picked me up from the hotel. The whole team was kind, calm, and genuinely engaged--walking through what most likely caused the issue and answering questions without any rush or condescension. All for a very reasonable price. Owning a small business means this truck matters. A 2001 Limited 4WD 4Runner with plans to see another 200,000 miles deserves good hands, and Stein's proved they're exactly that. Huge, heartfelt thanks to everyone at Stein's Auto Care and to Priority Towing. An experience so good it almost makes the breakdown worth it. --Matt