The service was polite and efficient. My car was ready in a decent amount of time. The price for the service received was a good value. The facility appeared clean, but smelled strongly of stale cigarettes. May use again just for the convenience. read more

Big O Tires - Tires Near Me - Jackson, California

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Quentin at the Jackson BIg O is great! I had a flat that couldn't be repaired and the replacement tire had to be ordered since it's an odd size and model. He made an extra effort to communicate with me while I was out of cell phone range camping. I also discovered that the underbody panel was loose and he stayed late after closing to trouble shoot that and fix it. Amazing! Thank you! read more

I'm originally from Concord CA, and was in Ione visiting my sister when I noticed I had a screw in my tire. My tires are from a Big O Tire place in Concord. I drove to the Big O Tire business in Jackson. I was helped my Gilbert. He was so nice, helpful, and took care of everything that needed to be fixed. His customer service and his attitude was beyond appreciated. The best customer service I've ever had. I would definitely recommend this place. read more

Don't go to this shop. They don't know what they are doing. Made a reservation online and when I got there they said they didn't know who I was even though I had all the information already in their computer because I had been going there regularly before, but now all the good mechanics are gone and they put 2 washers on my oil drain plug so it was leaking oil. All around bad service. Will never go there again and recommend no one else go there either. read more

A sensor went out on one of my tires and Quentin gave me an honest assessment of the need to fix it and quoted a price of around a hundred dollars. Decided to do it and went back the next day where they did it quickly, efficiently and just under a hundred dollars. They seem to have lower labor prices than most, and that's a very good thing for the customer, but, no waiting room. I'll go back for the convenient location and very polite, kindly staff. read more

Got great service here and had tires on both vehicles replaced. The manager Quentin was polite, professional and so helpful!

Never had a problem and they were efficient and didn't have to wait too long. Thank you I u

Great place great people good servce Luis Silva is great to do business with. Highly highly recommend

Took our truck in and we were told it would be done at the end of the day so we showed up at 5:15, they close at 5:30 and our truck was not done plus they didn't have oil. Went back on Saturday and they still didn't have oil. We got upset and waited and finally the oil came. And it got done. Charged us for an alignment that they couldn't do because our truck was too long. Had to get our money back for that. We were hoping this would be our place to go but absolutely not! Very disappointed read more

I went in for an oil change for the sale price of 44.99 what a deal. Then I got some fantastic tire deal like I ride on air. I really respect the place, they were reasonable, fair and so respectful and polite. I was surprised the manager was exceptionally kind. Amazing for such a small town was so impressed. Also, they do other work so I will come back if I have problems. So lucky I found this. read more

Best price around! Oil changes in this county are over the top gouging! Big O got me in for almost half the cost for an oil change. Super nice guys. Told my kid to go get her oil change since that's like striking gold when you can find a deal these days! She had a great experience as well. Planning on getting some tires through them in the future. Friendly service goes a long way!! read more

Great experience from JD. We were from England with a rental car, he was really helpful, quick and sorted our tyre within an hour. really reasonably priced too. Customer service was excellent. read more

Made an appointment for an oil change on Jan. 23, 2025 for 3:00 pm. I got there about ten minutes early. They took the car right away and did a great job. The service manager, Brian, was very service-oriented and friendly. He explained everything and made some very helpful suggestions concerning my CVT transmission that could save me a lot of time and money in the future. I have used this location for car service many times and never been disappointed. Great on pricing for synthetic oil ! read more

Great service. Back up their work. Will make it right if there is a problem with their work. Highly recommend.

Today I limped my car into Jackson on the spare "donut" after having a flat on highway 88. The team at the Jackson Big O Tires went above and beyond to make sure that I got back on the road as quickly as possible. My tire size is not one that they routinely stock, but they were able to find some for me, have them delivered AND installed before closing time. Appreciate the helpful, friendly service at this location. read more

Great crew. They were fast, honest and explained everything and even showed me the break pad wear . Definitely trust theme

A few weeks ago I took my girlfriend down to Big O Tires to get her brakes replaced. I came here because they were once Gold Country Auto and some of the same employees work here or so I thought. I found out there is only one mechanic from Gold Country still employed here and he did her brakes. I've seen him before but couldn't remember his name, he was extremely knowledgeable, nice, and he explained everything he did on the car. Price was right too, thank you. read more