I've been coming to this Take 5 Oil Change location since I moved to Elk Grove in 2023, and they've consistently provided great service every time. One of the biggest reasons I keep coming back is the staff. Everyone has always been friendly, knowledgeable, and professional, and they make the entire process quick and hassle-free. I never feel pressured into unnecessary services, and they're always happy to answer any questions I have. On my most recent visit, the young woman who helped me was especially efficient and kind. Before ringing me up, she even reminded me to check for any available coupons so I could save a little money, which I really appreciated. It's those small, thoughtful touches that make a difference and show they genuinely care about their customers. If you're looking for a fast, reliable oil change with consistently great customer service, I highly recommend this location. It's earned my business for the past few years, and I'll continue to come here if I'm in this area. read more

Take 5 Oil Change - Oil Change Stations Near Me - Elk Grove, California

I found Take 5 through Yelp, and I'm so glad I did! I even received a discount on my oil change, which was much appreciated. I'm new to the area, and I can confidently say I've found my new go-to shop. The oil change was reasonably priced, and they also included complimentary fluid checks, tire pressure checks, and window washing. From the moment I arrived, the customer service was outstanding. I was greeted with a bottle of water, directed to the correct lane, and told exactly how many cars were ahead of me. As a busy working mom, I really appreciated knowing what to expect because time is never on my side, but keeping my car in good running condition is a must. The wait wasn't long at all. The staff was friendly, we shared a few laughs, and before I knew it, my oil change was finished. I paid and was back on the road in no time. Great service, great people, fair prices, and an even better-running car afterward. I'll definitely be back. Thank you, Take 5 staff! read more

This review is LONG overdue! EVERYTIME I come Here the service is stellar. They are very attuned to your needs and what need to be done. They are kind and sweet. I have been to a couple of places and haven't had desbride quite like this. I have visited the Richmond store a couple of times and this is by far THE BEST SERVICE. I am usually helped my General and Emmanuel and they see very kind! 10/10 service, best store in northern Cali! read more

The guys were very friendly and answered all my questions with knowledge and friendliness. They engaged with my kid and made her feel like we were there to help out our car. They gave good recommendations without being pushy or adding things I didn't need. I'd recommend this business to anyone . In fact, my Mom is going today ! read more

Another 3000 + miles...Time to get that oil change! My second time here and no disappointments. Jaydon and the guys checked everything out and got me in and out quickly! Thanks! read more

Take 5 Oil Change - I recently got this coupon in the mail. Use it if you get one too! it'll save you some cash. - Oil Change Stations Near Me - Elk Grove, California

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Very fast and high quality service. The people helping us were all very nice, one even said goodbye to us when he said goodbye to his coworkers for the day! Haha $99 for the base full synthetic oil package, aired my tires, checked air filters, washed my windshield. We were there maybe 20 minutes! Never going to a jiffy lube again. 11/10 experience overall, customer service was highly prioritized. read more

I don't typically leave one-star reviews, but I'm very disappointed with my experience. I had an oil change done here, and right after leaving, I noticed part of my oil pan shield hanging underneath my vehicle. It looks like the shield wasn't properly secured and that some bolts or fasteners were not reinstalled. This should have been thoroughly inspected. Now I'm left with a loose piece dangling under my vehicle. read more

Take 5 Oil Change - Oil Change Stations Near Me - Elk Grove, California

Few years out now, and just realized that they took my splash shield out and just threw it away I'm assuming. OEM splash shields are not cheap and anyone that goes here should check out if they have stolen yours or not! read more

The staff is friendly and service is quick. It's on the pricier side, but the service makes it worth it. I also appreciate that they occasionally offer coupons online to make it cheaper. read more

Quick service at a good price. Techs weee very knowledgeable and efficient. Wait time was less then 5 min and total time in and out was under 30. read more

This was my 2nd time here. I enjoyed both visits. Can be expensive but I think they're worth it. Great team on both visits! I recommend Take 5 at this location. read more

Offered cold waters right when we pulled up. The guys working were really friendly honest and straightforward. We got to stay in our car - it didn't take longer than 15min Talked about oil change type and price We used a coupon for $25 off Full synthetic oil was $119 I think after tax before coupon They showed us our air filter and told us we didn't need to replace it because it was still clean Before we left they gave us a sticker that discounted our next trip and provided free top offs of fluids. Will definitely be back, never thought getting an oil change would be about the experience but that was definitely what this was. Thanks again and I hope you guys stay in business for a long time coming! read more

I came in and waited patiently, as there were a few cars in front of me I was given a bottle of water while I waited. when I was directed into the service bay, I asked that only the oil be changed and they didn't need to check any other items. I then noticed through windshield the worker removing screws to check my air filter I told him I didn't need anything else checked as it was a new truck. He then went back under the hood to put the filter back in after he showed it to me. Well under the hood I could hear him muttering you got your fucking oil changed, you got your fucking oil changed. Then he brought the bill and I paid him with the credit card when he was done, he just threw the receipt on my dashboard as he walked by the truck. And this was the manager Ginneral. What an ass, I won't be back! read more

Writing this review due to wanting them to improve not bash the shop. I've met the owner and he seems to be a solid dude. So this review is not to knock the shop but hopefully fix an issue. I've been coming here for an about a year now and this is the second time I've had to turn around and come back due to oil leaking out onto my garage floor. The techs that worked on my vehicle were Allen and Caleb. When I returned this morning the tech that fixed the issue was General he said that they left oil in the pan and a bad clean up job it leaked out but my oil was holding. I don't know if that happens but whatever it is should not happen if we're ensuring quality work. read more

Take 5 Oil Change - Oil Change Stations Near Me - Elk Grove, California

Pricing isn't posted on website, they don't answer phone calls, that's all I got to say

Their website indicates 5 options, including conventional and "high mileage." They don't carry either at this location. I want the least expensive option for an old vehicle that is infrequently driven, but they don't offer it. Seems like bait-and-switch to me. read more

Interesting new way to have an oil change for your vehicle. Super nice staff here in El Grove Location , fast and efficient without missing quality parts and service. Greeted by General , very cordial and nice gentleman and as I observe , a very hard working young man . I think he's the crew leader in this location. I hope they open more service like this around the Sacramento metropolitan area read more

Take 5 Oil Change - Drive in oil change !!! - Oil Change Stations Near Me - Elk Grove, California

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Went on a Thursday morning at 7:30am, not busy at all. Put on a timer and was really on my way out by 15 mins. Shoutout to Jay and Gin! They were transparent about pricing, what they were doing and giving recommendations but don't pressure you at all. Paid about $88 after the coupon they give which is pretty good in comparison to the car shop I use to go to for an oil change where I pay $90 and they take 3 hours to complete my car. They even cleaned my windshield afterwards! Coming here from now on for oil changes! Nothing to complain about! read more

Excellent customer service. Friendly and knowledgeable staff. Received military discount . Definitely will return for service on our other vehicles. Great value. Checked fluid levels. Tire pressure. Even cleaned off our dirty windshield. Would highly recommend. Very satisfied customer read more

This place truly is 5 stars. From the service to the quality, the staff here not only went above and beyond to provide a great service beyond my oil change but, I left feeling wonderful because of their pleasant demeanor. They got all of this done in eight minutes flat. I typically change my own oil but something about this place makes me want to come back the next time I need a service. Thank you for everything y'all. I appreciate you. 5 stars read more

Both staff members at this location, General, and Landon, demonstrated extreme care and attention to detail, during the recent oil change on my customized truck. In addition, Emanuel, was most accommodating and reassuring during our phone conversations, and he and his team did not disappoint. Would highly recommend this establishment for their exceptional customer service, and high degree of professionalism. read more

Business as advertised. I was in and out like I was in a NASCAR pit stop. Emanuel was great to talk to and made the visit even better with a good car conversation. Best part was the online quote was honored exactly as quoted, so the whole process was smooth and seamless. I will be back!! read more

After oil change, guys'll mechanics did not reinstall nuts that secure plastic shield that bolts to skidpan. So, couldn't they tell ? It was obvious because the bolts are right in front and they had extra nuts after the oil change. Very unprofessional. read more

It's hard to glorify a basic oil change but not enough can be said about my first experience and the crew working today. From first pulling in and being kindly greeted with cold water bottles, all the way to the end on being flagged out, top quality service! A company and staff that goes above and beyond what I have been fully accustomed to in the past. Other than the oil change, the company topped all my fluids, added air to my tires, and cleaned my windshield at no added cost. Staff did not push unwanted extras onto me and confirmed if I had any vehicle preferences before doing any and all extra services. Highly recommended! read more

Best service around! We were in an out in 10 min ( got to stay in the car), they greeted us with cold water and offered my kids fruit snacks. They had a team of guys working together to make for an extremely efficient experience. They offered us a discount too for being a first time customer. Thank you so much Jackie T, Jaydon L, Ginneral B, and Landun K for amazing customer service- we will definitely be back! read more

The service was fast and welcoming. Felt like I was at home with people I knew. The two individuals working on my truck went over and beyond making sure things were safe and fun. Emmanual and Ben were my crew. Appreciate both of them and will definitely return because of Emmanuel's jokes and Ben's courtesy. Thanks gentlemen. My Suburban is good to go. So is my dog. read more

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Fast and friendly staff ! In and out within minutes . Service was excellent! I will definitely be returning for all my oil changes .

Very fast very professional great work tells you what you need done doesn't force it. Serviced in a timely manner. I was there for about 30 minutes read more

As a first-time customer at Take 5, I'm disappointed to say it will also be my last visit. What should have been a quick oil change and air filter replacement before a trip turned into a frustrating hour-long ordeal when I was told they needed to vacuum rather than drain my oil due to a new "liability policy," adding 20 minutes to my wait time. The air filter situation was even worse. First they didn't have my filter, then they did, then they couldn't remove the housing, then someone else figured it out - only to tell me they actually didn't have the filter after all. They ended up reinstalling my visibly dirty filter despite marking it as "clean" on my paperwork. Speaking of paperwork, several services were marked as completed that weren't accurate: drain plug inspection and gasket replacement (which couldn't have happened since they vacuumed the oil instead of using the drain plug), air filter cleaning, and windshield cleaning. None of these happened as described. When I replaced the filter myself later, I discovered a broken tab on the filter housing and a misaligned hose clamp. While I can't prove they broke the tab, when I called about it, they admitted this type of damage should have been documented on my service record - which it wasn't. I expect better from an automotive service provider - accurate documentation, honest communication, and careful handling of my vehicle. Take 5 failed on all counts.​​​​​​​​​​​​​​​​ read more

Take 5 Oil Change - Air Filter Housing - Oil Change Stations Near Me - Elk Grove, California

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Ended up driving back to the shop to have the issue resolved and the shop manager Emmanuel and employee Gillerian (?) was very apologetic and fixed the issue. I appreciate that they were able to take accountability and fix it promptly. Great customer service on their part. I understand mistakes happen however when I came in the first time to get my oil changed, the first 2 employees that helped me seemed extra friendly and flirty together - unsure if that's why they might've overlooked the skid plate not being put on correctly/double checked before I drove off. read more

Great service, out in 10 minutes! Emmanuel was friendly and informative. I'll definitely go back.

Very friendly, fast and thorough ! Definitely will take my future business there. They have online coupons as well!

It is open 7 days a wk so it's good when you need a last minute oil change for long trip like I did. The place was clean and staff were friendly. It's just the price is much higher than other places. I know they include other services in it like check coolant, filter, clean your windshield and check your tires. But I just needed oil change and have to pay $120s for it. I won't had gone there had it not been an emergency and will not come again if it's not urgent. They should have more options that just oil change will charge less and if people want them to check the car then add more. read more

Take 5 Oil Change - $60 above some other places - Oil Change Stations Near Me - Elk Grove, California

I was lucky enough to pull in during a slow moment so I was served right away. I was greeted with a staff member so friendly that I immediately decided this was a good spot! He greeted my two year old with such enthusiasm and joy and offered us snacks and water. From there every staff that worked on my car was so friendly, funny, knowledgeable, and helpful. They showed me everything they were doing as they were doing it, asked for permission to open the car door and other spaces to ensure things were installed right. Overall just a great experience! I highly recommend! read more

Went in for an oil change, Service experience was amazing. Emmanuel was very informative and answered every question I had, I definitely recommend. Thank you take 5! read more

Came by for an oil change, it was nice meeting Emanuel and his team, they're great! They were very helpful, communicated everything clearly during the whole process and answered any questions I had. Definitely recommend this spot for great service! read more

Oil change light came up on the car and just stopped here since I was driving by. Good fast friendly service! Make sure to go on their website for coupon read more

They were very honest and told me the oil in my car still looked very clean and I wouldn't need a change for another 2500-3000 miles. They still topped off my windshield wiper fluid & even scanned my car because my check engine light was on. And charged me nothing. They also offer first responder discount, you get to stay in your car, and you don't need an appointment. I won't be going anywhere else read more

Emmanuel and his crew at this location offer amazing customer service. They showed me how clean the oil dip stick was even after 4k miles of driving since the previous oil change. They gave me the option of changing the oil but let me know it wasn't necessary for this visit. They also took the time to show me a problem with oil leaking from the pvc valve causing a leak into the manifold air box. Integrity is something that has gotten lost in a lot of businesses, but not @ this place of business. I recommend bringing your vehicles here for oil changing needs. This is my second time coming here with a different vehicle and the level of customer service has been consistently top notch. read more

Quick service and fair price for oil change on older BMW. Staff was friendly if a bit informal. Price was clear at the shop and reasonable with coupon that I received after making an inquiry on Yelp. Appreciated the lack of upselling that is common in this space. Overall an easy and pleasant experience. I would use again with my other cars. read more