Phenomenal experience all around! From the top down, the team here is professional, courteous, and…read morevery friendly. The waiting area is well-maintained, spacious, and comfortable. My experience has mostly been with Sabastian, but the entire team is amazing. I've been to several auto shops before finding this place, and I am so glad I did. As someone with little knowledge and experience with cars, Sabastian went above and beyond to help me understand the issues before any repairs began. His quote was fair--I would say below market rate--and reasonable. After the repairs, he showed me exactly what was done under the hood and where the new part was placed. I've never met a more honest, knowledgeable, and trustworthy professional in the industry--I've been to many! This is now my new go-to auto shop. This place is top-tier, and I highly recommend giving them a call if you need auto service. You'll be a repeat customer!

I literally cannot say enough about Juan and his team. This is an absolutely exceptional business…read moreto work with. And I do not use the word exceptional lightly. First of all, he is a young business owner that goes more above and beyond than any business owner I think I've ever met. He is transparent, honest, has amazing customer service skills , is a wonderful communicator , and incredibly thorough in his explanation of the what, the why, and the how when it comes to repairing your car. I took my 2017 BMW 430i to him for a second opinion so-to-speak after the dealer quoted me over $12,000 for the work. They did a diagnosis on my car and were very real with me with what it actually needed and then gave me a very , very fair estimate. I chose to do business with them for all of the above reasons and was incredibly grateful I did. I went on a business trip and left my car there to have all the work performed while I was out of town. I was shown all of the new parts that were original BMW parts, and he explained why we were going to use original BMW parts. When I picked up the car he showed me all of the old parts they took out, the condition they were in, and explained each piece to me and the why behind needing to replace it. I've never experienced anything like this with any repair shop I've used in the Bay Area or here in Elk Grove. Again, I could not be more impressed with the level of professionalism, communication, and transparency. I was literally blown away. On top of all of this communication, I received photographs before and after the repairs were completed, as well as video - very much like a dealer would give you. Juan took extra time to go on the test drive with me when I felt I was experiencing a little bit of weirdness when I was driving it, and this is standard practice for this shop. Juan and his dad own the shop and clearly take pride in their work and know what they are doing. I would highly recommend anyone in the area or outside of the area take their vehicle to G and J as they are so incredibly knowledgeable and really take the time to make sure you are happy and satisfied with the work before and after it's done.

Brought my car in for a quick Oil Change was told about 2 hour wait with only 1 car in the two…read morebays. Very slow service took my car the the Toyota service center across the street was done in 45 min. If you want slow service this is the place.

I stopped by the quick lube Of elk grove at Nissan today because my service light was on saying…read morethat my tire pressure was low. I didn't have time for an oil change today, but I definitely needed air in my tires. The manager came out to see what I needed And I told him that I didn't have time for my service but was very concerned about my tire pressure. He was so kind and receptive to my need and had one of his technicians take care of me right away. The technician, Michael, was also very kind and attentive. After putting air in all of my tires, he told me that my air pressure was very low at around 20. He also reassured me that whenever I needed to feel free to come back so that they can help me in the future. This is one of the reasons my family has purchased about 10 cars from Nissan/Infiniti Of elk grove is because of their service. I really appreciate the care that they take in their customers and I am the first to always share that information with others.

Here to write about my good experience at Green Rider. I went on a Wednesday around 3pm for an oil…read morechange and it wasn't busy at all. You just drive up to the garage, someone comes right out to talk to you about what you need, and then you drive through while they take care of everything. They were quick, communicative, and really efficient. The whole process felt smooth and stress-free. Good service all around! I'll definitely be back. Paid about $90 for my oil change, which felt fair for how convenient everything was.

Been coming here for about 3 years for regular oil changes…read more Customer service: 5/5, quick, speedy, no BS Price: 5/5, has barely changed

Oil Change $15 off coupon for full synthetic was honored. Also came in at the same time for a…read moreTransmission Fluid change service which was $250.00 estimated over the phone. Called in for a same-day appointment/reservation that afternoon and customer service was very nice, service quick. I waited there this time instead of leaving a callback number and am happy with the work done.

I recently came here for a full synthetic oil change and also had my cabin air filter replaced…read more About two weeks after the service, I noticed a puddle of oil on my driveway. Prior to bringing my car here, I had never experienced any oil leaks. I checked my oil level and found it was completely empty. I returned to Speedee to address the issue, and they told me they didn't see any problems and simply topped off my oil. Shortly after, I noticed another oil puddle in my driveway again. And again -- no more oil. Overall, my experience here has not been great. Based on these repeated issues, I've since started taking my car to the dealership instead. While it costs more, the peace of mind and reliability are worth it compared to the headaches I experienced here. I'll give them 2/5 stars instead of 1 because the coupons from the website worked.

Went in today because I had a coupon I don't normally get my oil changed at this place. I was…read morepleasantly surprised how all the staff was super polite and just plain nice. Price is high but the customer service was amazing

a1 service took about about 1.5 hrs on weekend. Cost a little over $117. Surprising because I…read morethought it wouldn't be so expensive just for an oil change and tire rotation. However, They did get it done and service was good. They also have a wider range of hours than the dealership I go to, which is a tremendous plus for convenience.

Had a flat tire right before I had to get to my class. The owner Joshua made sure everything was…read moretaken care of, and also told me more about maintenance I might need in the future without pushing me to do it today. Being able to know give or take when repairs should be done helps out a lot!

This big o tires is dishonest, lacks integrity, and will try to scam you out of your money. No one…read moreshould be giving this big O tires location any money, but women especially. I took my car here yesterday for two new tires. In the past two months my car had already been to a tire shop and looked at by a family member, and also to the dealership to get a recalled piece replaced. So I already knew of any and all issues with my car due to the first tire shop visit and the Ford dealership visit. After getting my tires, the employees gave me a list of "issues" that needed to be addressed on my car. Stating that one of the issues was $1200 and needed to be taken care of immediately, but I had a grand total of $2,000 worth of issues. Again, they didn't know I had already sent my car to another tire shop and the Ford dealership within the last 2 months where no one ever stated these issues with my car but they had told me what did need to be done, and they were consistent with each other. Immediately when I got home from big o tires, I had my cousin who works at the tire shop I initially sent my car to to check my car for the issues big o said I had. He did not find any of them. The only reason I didn't keep my car at my cousins shop was because it was more expensive than big o, but at least they don't lack integrity and were honest about my issues. The big o tires employees were trying to get me, a girl who walked in by herself and knows little to anything about cars, out of $2,000 when nothing was wrong with my car. They lack integrity and shouldn't get another dime. I absolutely do not recommend. Update 2 months later: my car has been leaking ever since it was serviced here. My car had ZERO leakage prior to bringing it here. So disappointing

I don't think I've ever given an oil change location five stars but I feel like they truly deserved…read moreit. No one looks forward to getting an oil change however I was in and out within 25 minutes staying in my car the entire time and they even offered me coffee. They didn't try to overly up sale me as they are not commission based and I appreciated that I just wanted to come and go and they let me do that ! pricing is fair considering I do always get a full synthetic high mileage oil change, but they do offer coupons on their website as well as a veteran discount of 15% off. I will be back!

After my first oil change, a few months later a small pool of fluid was noticed on my drive way. I…read moretook my car to the dealer (year 2022 and still under warranty). They found that the aftermarket oil filter from my last oil change was loose causing the slow oil leak. In addition to having to pay for another oil change, I had to pay for cleaning of the leaked oil. When I called Oil Changers as suggested from the dealer to prevent a future occurrence, if I decided to return for the convenience. I was told that because it wasn't noticed within the first 90 days and not knowing if someone else was under the hood (I couldn't even tell you where the oil filter is) they wouldn't compensate at least half towards the extra cleaning cost. Also, they accused the dealership of making it up. So bottom line, not great customer service and zero accountability. The quality of service is not worth the convenience.

Customer service - 4.2 Pricing - 4.6…read moreWorkmanship - TBD Had work done on my minivan earlier this year and the service place noted on my invoice that my front struts were making noise. I finally started hearing and feeling a difference in the car. It would drive feeling like the car was floating, so I knew it was time to address my struts and shocks. I got a few quotes around town and Les Schwab quote was lower by a $1000! YES = $1000+ lower, especially $1000+ lower than the original service place who noted noise coming from my struts. Made an appointment for noon and left the car early because I didn't need the car and the wife was able to drive me back home. They finished my car before closing (6pm); I would have been out earlier but the technician didn't notify the front staff that my car was actually done (was waiting in their lobby starting around 5pm). Paid for my service and off I go! Car drives without road noise and handles pot holes and bumps like a champ again! I'll do a follow up review if necessary, but for now my 11 year old minivan feels younger!

I had my front brake pads and rotors replaced at this shop, and unfortunately the experience has…read morebeen extremely disappointing. Shortly after the repair, I went to my dealership for a routine oil change, and they informed me that the brake pads had been installed incorrectly. They recommended I take the car back to the shop that performed the work. When I returned, I spoke with the woman at the front desk, who brought out a mechanic (I'm not sure if it was the same one who did the original brake job). I explained what the dealership told me and even showed him a video the dealership took of my brakes. He watched the video but insisted everything was installed correctly and made no effort to recheck or reinstall the brakes as shown in the video. At that point, I left, trusting his word. About two weeks later, my front brakes started squeaking whenever I braked. I took the car to Les Schwab to have it checked. They kept the car for a bit and then told me nothing was wrong. Months later, I returned to my dealership for service to replace my bushings. When they removed the front tires, they discovered that the lug bolts were loose and the securing bolt had not been replaced--on both sides. This was the actual cause of the noise I had been hearing all along. Once again, the dealership provided a video clearly showing the issue, which they said should be shown to the mechanic who performed the brake work. At this point, I have zero confidence in this company or its mechanics/technicians. The mistakes made were serious and safety-related, and my concerns were dismissed when I first brought them up. I would not recommend this place to anyone.

I really like this location! It's the only place I go to to get my oil changed. I'm usually in and…read moreout within an hour or so. They're always super transparent with what they think should be done with my car, but never pressure me into getting anything. Today I told The Man! ‍, who is working that I had a specific budget and he helped me get everything I needed done for the car, suggested things that I should get in the future once I have my finances in order, and got me down below budget. My only complaint is that I've gone here twice now, and each time my hubcaps have been put on incorrectly. They've ended up falling off in traffic and I have had to have them replaced twice. That's the only reason it's not five stars!

I drove up to the bay for an oil change and they were really really fast. They also have great…read morecustomer service. They definitely offer a lot of extra products and services, but they are overall very kind and very fast. Their lobby was also well kept and clean.

Fue mi primera experiencia en este lugar , y me sentí muy bien , la atención de primera…read moreexperiencia, el señor Jerry fue muy amable y me ayudó mucho

I would strongly recommend avoiding the AAA Repair Center based on my experience…read more Back in November, I had a flat tire and had my car towed there. They quoted me for two new rear tires, which I agreed to, and it took a few days since the tires had to be ordered. When I picked up my car, I immediately got a warning that the rear passenger tire was low. I assumed it might just need time to recalibrate, but after driving only about 5 miles home, I checked and it was at 14.9 PSI. Since they were closed, I added air myself. By the next morning, the tire had dropped again, clearly a slow leak. When I called, Jerry told me I must have run over a nail. I explained that the tire was already low when I left their shop. After pushing the issue, they agreed to replace the tire--but refused to reimburse me for a rental car, even though this was caused by their mistake. Fast forward to now--I went to America's Tire to check my front tires, and they told me the rear passenger tire is a different tire than the others. I never authorized mismatched tires, especially after paying for two new ones. This whole experience has been frustrating and disappointing. Between the initial issue, lack of accountability, and now discovering mismatched tires, I have no trust in their work. Buyer beware--this shop does not stand behind what they do.