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    American Technology Specialists

    5.0 (1 review)
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    2 years ago

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    META PCs

    META PCs

    (19 reviews)

    My experience didn't start off great. There were shipping delays, and when my PC arrived, I ran…read moreinto an issue that prevented me from enjoying it right away. I was understandably frustrated. That said, I want to give credit where it's due. The MetaPC team took ownership of the situation, stayed in communication, and made things right. They worked with me to resolve the issues, followed through on their commitments, and showed they genuinely cared about making sure I was taken care of. Problems can happen with any company, what matters is how they're handled. MetaPC earned my respect by standing behind their product and their customer. I'm happy with the resolution and appreciate the effort the team put into turning a frustrating experience into a positive one. Thank you to everyone at MetaPC for making it right.

    Overall: 6 Stars from me!…read more ________________________________________________ Visit: 2026: 6 Stars from me! Location: Gilbert (1st Time) My mentors PC had a secure boot fail on an all in one. After trying to do it myself and not succeeding, dropped it off to let the pros do it. Dropped it off at 5pm and it was ready the next day. Was only charged for 1hour of service Fantastic service, communication, speed and quality. ________________________________________________ Visit: 2025: 6 Stars from me! Location: Phoenix Was getting my pc ready for BF6 when I ran into an issue with my HD and secure boot. They were able to quickly find out the issue (loose connection with my HD. Just as quick they were able to repair it and get it back to me same day as I dropped it. OUTSTANDING service, care, and treat you with respect and honesty. ________________________________________________ Visit: 2024: 6 Stars from me! Location: Phoenix Need a repair for a strange sound from my pc. They helped to figure it out via email. Then on the visit to have it fixed, I was treated with respect and never felt like I was being talked down to. Trogdon, Drew and Chris were some of the nicest folks I have ever met. Time flew by as I relaxed and played some forza and watched rick and morty on tv! You will not regret it. ________________________________________________ Visit: 2023: 6 Stars from me! Location: Phoenix They fixed an bad shipped PC that I got from another company. If you are looking for a great place for support, replacements and pc shopping, then look no further than META PCs. They treated me fair and with respect, and I know nothing about the insides of pcs. Check them out online and in person here in Phoenix. Will be back there for my next upgrade. ________________________________________________

    Advanced IT Solutions - General Manager of AITS for 12+ years

    Advanced IT Solutions

    (105 reviews)

    Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

    Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

    Tempe Computer Repair Service - Tempe Computer Repair Service's computer repair certifications

    Tempe Computer Repair Service

    (129 reviews)

    Waited 2 hours only for them to cancel! Disappointed to say the least. Had a 2pm - 5pm appointment…read morewindow and they called at 4pm to tell me the technician would not be able to come. They wanted to re-schedule for the next day between 8am - 10am, but that wasn't going to work for me due to other circumstances. Keep in mind, this is what their original email confirmation states, "Please notify us before the end of the business day prior to your scheduled appointment to notify us of any changes or cancellations. If prior notification is not given, you will be charged an hour of billable service for the missed appointment reservation." So, are they going to pay ME for cancelling??? Cameron, the man who called to cancel, acted like he didn't even care that they cancelled, offered no explanation, and didn't even apologize. I had such high hopes for this company being able to come to my home for the repair. NOT a good experience (or lack thereof)!

    Clean up my desk top computer from being hacked. Luckily the hackers didn't get very far, and…read moredidn't get into my bank account. Nathan verified with the Wells Fargo fraud department that he had indeed cleaned up my desktop computer so they would open up my online baking. Was very polite, very professional. Answered all my concerns. Helped me get McAfee purchase straightened out. Cleaned up my Facebook. And showed me what to what out for with messages. The cost was very reasonable for all the work he did. I would highly recommend this company.

    American Technology Specialists - itservices - Updated September 2026

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