- Clearly explained problems - Took care of repairs promptly - he was friendly and punctual read more

We first had American Roofmasters come out several years ago because we weren't sure if we needed to reroof. They explained what maintenance we could do, as well how many years the roof should have left. We have had them do inspections and perform maintenance a total of 3 times to prolong the life of the roof and make sure there are no leaks, especially with earthquakes and ground movement. A couple of years ago when it was raining a bunch, a termite inspector commented that he hadn't seen any leaks in the attic like some other houses he'd been to. Mark, Russell, and Karen are all knowledgeable and helpful. read more

They are very honest, reliable and thorough and charge a fair price. They have been in business for a long time and know what they are doing. The only thing is that we are in the 21st century and not doing text is an issue. I had several photos I wanted to share and so much more efficient to have a few text exchanges. I do appreciate the voice to voice conversations but still... I would definitely recommend them to anyone. read more

Mark and Russell are the best. They explained everything to me as to what was wrong. I ended up having them not only repair the leak, but do maintenance on my roof. I would recommend them 1000 times over. The price was reasonable and I never once felt as though they were trying to take advantage of me. read more

Great price and great service. I found American Roofmasters by a yelp review someone left. I called the number and requested to have someone come out and check out my roof on a MLK day. Mark called on MLK day and asked if I was still available to have someone come out. Russell was out within the hour. Russell checked out my roof and explained to me what he found and how they could fix it. He told me Mark would call me that evening to go over pricing. Mark called as promised, and gave me the price which I felt was reasonable for everything I was receiving. Russell came out the following morning and fixed as well as secured my roof within hours. Both Mark and Russell were friendly and professional. read more

Roof inspection and maintenance work on home roof. American Roofmasters was amazing to work with. Quick response, expert advice, and excellent workmanship . Thank you Steve, Karen and Russell for your professionalism. read more

This company is truly professional and knowledgeable. They repaired places on my roof that other 'Roofing' companies did not properly fix and gave me a proper guarantee on it. I have been able to reach out to them for recommendations numerous times of which Mark was more than generous with his time and expertise to tell me who to get for other'home' jobs and why. Mark's prices were more than fair read more

Great customer service from the owner, and Russel who did maintenance to our roof plus took care of all our skylights so we don't have any leaks for the winter and years to come. Would very much recommend this Company. read more

Prior roof replacement did not correct mysterious leaks. Chose American Roofmasters who addressed my concerns and educated me. Did a thorough job and cleaned up after themselves. Everyone is professional, pleasant and personable. Karen, Mark, Eric, and Russel thank you! Yes I recommend this company. read more

I was very happy with American Roofmasters. They were prompt and communicated well. Russel was very knowledgeable and careful he explained the problem and solution and started working immediately. I highly recommend this company read more

So my grandmother lives alone in Torrance and finding good home repair folks has been hard. She's been taken advantage of or charged outrageous prices. BUT not with American Roofmasters. He just finished patching up my grandma's roof yesterday (Friday 5/5/23) and she was so so happy! Not only was everyone really really nice and friendly to her but they did an incredible job. She has had nothing but good things to say, and wanted me to emphasized that she was so so so pleased! read more

American Roofmasters is extremely professional and gives expert advice. Thank you for the expedited work and clear communication. Would recommend them for any future roofing needs. read more

American Roofmasters originally completed repair of my roof back in 2018. Six years later, I called them again to inspect my roof. The original roof repair held up after all these years! Nothing new had to be done this time. Foreman Russell is extremely knowledgeable and skilled (he worked on the original repairs). I would recommend that you call them out more frequently for peace of mind. read more

American Roofmasters came and inspected my old house. They were incredibly honest. They found a lot of things wrong (which was hard to hear), but instead of trying to sell me on work they could do - they explained that that would just get me by for a time. They explained that rather than just putting band aids on my roof it was time to get a new one - and a few other things. They did not make any money off this situation and could have convinced me to spend money on repairs. Instead they did the ethical thing and are helping me to find contractors that can fix my problems for the long haul. In the end I will save money and I am impressed and grateful for their help. Recommend! read more

ARM fixed some loose tiles, sealed around open areas on the siding, eves, and joints to prevent pests from breaching and wind swept rain from entering through crevices. The roofer,Russell, was a real champ, because he had to work around a swarm of wasps for several days. ARM gave me a referral to a bee keeper, so two problems resolved. ARM will also touch up painted areas around repairs. read more

The team at American Roofmasters were professional and very friendly. Our roof needed general maintenance and patching up in a few areas, and they took care of it and alerted us to some additional maintenance that was needed to our chimney. We're very glad to have found a team to keep our roof maintained going forward! read more

GOOD LUCK if you talk to Karen. She's a Karen, be forewarned. She will not hesitate to tell you, you are not worth the crew's time, or it is an inefficient use of time to diagnose the problem with your roof, or if you think it IS that big of a problem she'll call you back MULTIPLE times in two minutes to tell you she'll pass it on to the owner and "maybe he'll call you back as he wants the business but he probably won't because it's probably not that big of an issue that would require our very busy crew to get out there as they have to pack their trucks with every contingency and not knowing your problem would be an inefficient use of their time so he won't call you back because you're wasting our time" - nearly verbatim. Is your roof tile brown or dark brown or light brown or in-between light and dark brown or in-between brown and light/dark brown tiles? Do not recommend, save your time looking elsewhere. Cheers, and a four-letter-you-karen. read more

Very disappointed with this roofing company. They say that are the best of the best but they are hard to get a hold of, they don't use modern technology to communicate (no email, always voice messaging), no invoices, etc and just all talk an no follow through. I paid alot of money to do some maintenance repairs and after 12 months (of no rain) it finally rained and the same exact leaks reappeared. They put Russell on the job and I don't think he is very good. After they charged me $8,500, they told me the next year that it was due to earthquakes and bad weather and that now I had to get a new roof and referred me to a new roofing company. Very unsatisfied and just a bunch of BS. I am never using them again. They talk about how if you are a customer once, then you are ahead of the line but no change. So hard to find a good roof maintenance company. Gave them additional chances and just get the same level of service and always saying they are so busy. No priority. read more

I waited 7 months for them to come and see my roof which is fine, they are busy, I get it. Mark the owner finally sent out one of his guys, Russell. I told them about 3 problem areas where water was leaking in at the top of my windows from the roof, something I was able to reproduce with my hose. He called me that night and spent 30-40 minutes telling me of multiple problems with my roof. I told him I just wanted those 3 problem spots repaired and that I didn't care about the other problems. He convinced me that if I get all the maintenance done my problem would be solved. had some wasp issues but after that was taken care of he came and ended up doing 2 days work, $8000. Next storm, same exact problem in all 3 spots. I called him and he sent Russell out again. I reproduced the problem in front of Russell with my hose. He said he knew what the problem was and sealed some areas on the roof again. Mark the owner acted like he was doing me a favor coming out and kept saying we won't charge you for this visit, it will be courtesy even though he never fixed the problem I hired him to do. Next storm, again nothing resolved, same problem in all 3 areas. Called him again, didn't respond for 2 weeks. Called him again and this time he called me back and told me he would get someone out to check it out again. Never did, called him again a few weeks later no response and I have not heard from him since. So I basically paid him $8000 for nothing, I still have the same problems. Total rip off. Mark the owner talks a good game but did not fix the problem I hired him for and didn't care that he took my $8000. Very unethical, I don't know how he sleeps at night knowing her took someone's money but didn't fix the problem he was hired to do. They never did their own test to make sure they know what the problem was and never checked to make sure the problem was fixed after all their so called repairs. I have given him several months hoping that he would make things right, but didn't happen. I have now hired another contractor who will start with figuring out exactly what the problem is prior to just charging me for work that is not guaranteed to fix the problem. I would avoid this company. read more

I really cannot judge the work that they have done as it has not rained yet. What I can say is that I hired them based off Tesla Solar stating that my roof needed to be repaired or replaced. I opted to repair and hired American Roofmasters. In my initial conversation, I relayed what Tesla had reported was the problem. American Roofmasters came out and performed the work. I paid them the day the work was performed; they would only take cash or check and did not provide an invoice that day. I waited over a month for the invoice, when it arrived it was very generic and did not provide a listing of the materials used or the cost of the materials to me nor did it provide the number of labor hours and the cost to me. It did not list the details of the work done, it was very general and probably just a template that they fill out with minimal information. When Tesla came back out to reinstall my solar panels, they would not stating that the roof had not been repaired properly. American Roofmasters came out and did further repairs. I had several companies tell me that I was overcharged based on the repair work performed. I think American Roofmasters justifies the cost based on they offer a yearly maintenance inspection. This is not all clearly stated in the invoice and many of the agreements are oral. It comes down to what he said, she said. I have since chosen to have my roof replaced. All I can say is Buyers beware. I will not be doing any further business with American Roofmasters and would not recommend them to anyone. read more

I had the worst experience ever when I contactied this company to set up services. I was lied to by the owner Mark. He did not do what he said he was going to do. He had me give him all my personal information including the age and problem with the roof. I explained everything telling him the roof was somewhere around 15 years old. Then he read from a script for 10 minites about how reliable and "perfect" his company was. He acted strangely on the phone. He told me he would send out his worker to look at the roof and give me a quote right on the spot. He said they would let me know if my roof could me repaired. Then if so they would give me a quote right then on the phone and fix it the same day. He expained that they were a "mobile service". Then after more than a week he called my tenant demanding to know how old the roof was and everythinng about the roof. My tenant said he was very pushy and unprofessional. My tenant explained he did not know and that he should talk to me. Afterward, Mark called me and very rudely told me he was too busy to waste his time to send out anybody to even look at my roof. I was shocked how high-handed and rude he was. I did not like that he had taken so much of my personal information when I first called to set up the service. It was too late for me but others should be warned about this company. When I later looked more carefully at their website I saw more signs of unusual business issues. Buyer beware!!! read more

We had a hole in our roof from having an old fireplace removed. American Roof Masters was able to come out and quickly patch the hole. They were fast, professional, and thorough. The next time I need any work done to my roof, they are definitely the first company I'm going to contact. read more

very happy with the roof repair. Both Mark, on the phone, and Russell on the job, were very professional and went into depth on condition of the roof and repair needed. I was presently surprised to hear the roof was in good condition with the exception of some wind damage. leak points were identified and repaired. read more

Mark at American Roofmasters is a pleasure to work with. He explains the process and the repairs in detail, and stays true to his word. His foreman, Russell, is respectful and polite. These guys do quality work. Great customer service! If you need roof repair, I highly recommend this company! read more

Mark at American Roofmasters is just the best. I had some roof repairs done a few years ago when I had a leak. Since then I schedule a free yearly maintenance checkup. A couple of weeks ago when it rained so hard and for days on end I noticed a leak in my bathroom ceiling. Mark sent Russell to check and the sealing around my skylight was failing. As always Russell was able to fix it immediately. I am always so appreciative of their great customer service. Their prices are reasonable too! read more

Mark at American Roofmasters is a pleasure to work with. He concisely explained what will be done during the free inspection as well as explained in great details what needed to be repaired. Russell was very efficient with his inspection and completed the roof repair expeditiously with no hiccups. The reasonable price is an added bonus. read more

I definitely recommend this company for any roof repair issues. Karen, Mark, and Russell were all very professional. I was informed me in detail what needed to be done, and the work was completed in a timely manner, (considering all of the recent rain we've had). I have used them before, and have been pleased with their work. They also offer free inspections to customers during certain times of the year, which is a great bonus. Price for completed work was reasonable. read more

My elderly mom had a leak in her living room ceiling last year and had her roof repaired in October 2020 by American Roofmasters. They did an excellent job. However, during the recent rain, she noticed the same spot was leaking. I called American Roofmasters and left a message. She and I both received a return call from the owner, Mark, within the hour. A technician was sent within two hours, who determined the leak was not coming from the roof but from a gap between the eaves and stucco. He sealed the section of the gap where the water was coming in. He was very patient with my mom, and was extremely friendly and polite. We received a follow up call from Mark, who told my mom there would be no charge, even though the leak was not coming from the roof. We continue to be impressed with the service, friendliness, and professionalism of everyone at this company. read more

Last year in Oct our older (Late 1970's) 3-unit condo complex in North Redondo (red tile hot-roof) was beginning to develop leaks in all three units. After many years of being maintained by a Redondo Beach (J Witt) roofing company that had been with us since 1984, but had recently gone out of business (retirement), we began to look for a new roofer. We did an EXHAUSTIVE search, and interviewed over a dozen companies, and got proposals from most of them. NOT A SINGLE ONE showed the genuine concern, knowledgeability, professionalism and thoroughness of AMERICAN ROOFMASTERS. Mark and Karen in the office were exemplary, keeping us up to date and fully informed every evening, as things progressed. But it was Eric and his team that really took the First Place Prize. Eric's breadth of knowledge, professionalism, and his "all-seeing eyes" allowed him to point out and document EVERY SINGLE LITTLE DETAIL that was a potential contributing factor to our leakage problems. He was simply AMAZING in catching details that the other 10 companies either missed or weren't even looking for. Eric and his crew did a thorough job on all 3 units in less than a week; and, their bid for our job was very thorough, very competitive, and very fair in our estimation. I am more than happy to say, that with all the rain that we have experienced since OCT 2019 until now, there has NOT BEEN A SINGLE TRACE OF ANY LEAK, from the roof itself, or the roof-line stucco walls where the leaks left water stains on our interior walls. You will not go wrong contacting American RoofMasters for a bid. Thank you, thank you, thank you, Eric, Mark and Karen!! Please, put us on your yearly maintenance program, so that Eric can find any new issues that need attending to, on our old, but perfectly water-tight, red-tile roofs. read more

Highly recommend! American Roofmasters repaired issues regarding a leak in my skylight. Mark, Karen, and Russell provided excellent, friendly, and responsive customer service! All took the time to explain the process and answer any questions I had. read more

American Roofmasters came out for my annual roof inspection and maintenance. Great experience. The guys were friendly and did a good job. I have used American Roofmasters since I moved into my house, they have done repairs that last over time. Great Company ... read more

American RoofMasters was great. They provided a thorough explanation of the problem and what's needed to be fixed. Russell was excellent. He was attentive to deals and answered all my questions. read more

Worse experience, they charged me $575 to evaluate a leak on my roof, but they completely missed it. I had to call another company and the problem was very basic, leak in the sealing of chimney flashing. read more

After the last big rain in December I noticed a leak in my roof, in the same area that was patched by American Roofmasters in November. American Roofmasters came out, reviewed the situation and noticed that because of the heavy rain and wind during December I had some damage in the same area. The damaged was fixed at a no cost to me. This is a great company, good customer service and quality work. I have been using their service for over 20 years.... couldn't be happier with their work read more

When local news stations warned of an upcoming storm that would dump a lot of rain in our area, I climbed up into our attic to see if I could find any holes in the roof and sure enough, I found one. My son and I put a temporary patch with super glue into the hole and we hoped for the best. I contacted American Roofmasters because quite honestly, there isn't any other company I've found that just does repairs and not full reroofs. One of the roofing companies I did call to get an estimate for a new roof actually recommended AR for repairs. After the first storm came through, they came out, patched up the hole correctly, replaced missing roof tiles that had blown off, sealed around the roof vents and cleaned out all my gutters around the house. The roof sofar has stayed intact after several more storms pounded through our area including one that dumped 4" of rain in a 2 hour period. After the work was done, I was told that the office was backed up and that it would be up to 2 weeks to get a detailed work invoice detailing all the work they had done. I called 4 weeks later, left a message, but no response. I called two more times after that and finally after 6 weeks, someone called me back, apologized for the paperwork delay and then mailed me the invoice. The work that was done to the roof was excellent and should hold until the summer when I will need to get a new roof put up. The customer service aspect though, with respect to my invoice and unreturned phone calls was less than desirable which is why I can only give them 4 stars and not 5. Overall, I would still recommend this company for roof repairs. read more

We are a repeat customer and couldn't be happier!! Mark, the owner & manager and his technicians are outstanding! With both experiences one in the summer of 2020, and the recent one January of 2021, we received a high level of professionalism, competency and friendliness that was greatly appreciated!! I was thoroughly impressed with the integrity and communication while working with American Roofmasters, as they repaired our clay tile roof and ensured our water heater was up to code. read more

Very unprofessional. Called about 4 times and never got a return call over a 3 week period. I was even given a reference number on one call -- but no follow up. Last straw I called today, a man answered the phone and said 'You weren't who I was expecting'. He told me to hang up and call right back and leave a message for the receptionist. Def one of the most disrespectful, tacky encounters I've had. Sorry to bother you. Thought you were running a business. read more

These guys did some roof repair, installation of new skylight etc. Very professional, pleasant, gave written estimates and fulfilled all that they said. Prices were reasonable too compared to another contractor. Will recommend highly read more

Called and left a message asking for roof repair service. Just when I thought I wouldn't hear from them, a friendly lady called me at 7:30 on a Friday night two days later. She promised that someone would follow up the next week. Nobody did. I left three more messages over the next three weeks. No response. Seven weeks after speaking with the friendly lady, I finally received a call from a man at 8:30 on a Friday night who repeatedly lied, saying that he had spoken to me, then changed it to that he had left messages. He blamed their lack of responsiveness on the fact that "they don't get up to [LAX area] much" - not a valid excuse for not returning calls, and then lying about it. When he offered service for the next day, I told him that I wouldn't do business with his company. Perhaps the actual repair services are decent. Perhaps they do good work. I didn't get past the terrible customer service at the start of the process. read more

After the rain on Sunday, May 19, 2019, I saw evidence of leaks in my flat roof on a room addition of my house in Torrance. Since I had a positive experience with American Roofmasters in 2016, I left a message on Monday morning for them to call me. That afternoon, Karen returned my call and asked for details about my roof. She found the records from the previous job that they had done for me. On Wednesday afternoon, Mark of American Roofmasters called to let me know that Russell would be at my house between 1:30 and 2:30 to inspect my roof. He arrived at 1:30 p.m. and inspected my flat roof as well as my shingle roof on the rest of the house. While Russell was inspecting the flat roof, a sudden cloud burst approached, so he decided to seal the leaks before the rain fell, as a courtesy to me, even though I had not paid anything and had not signed a contract. He then explained what he had found during his inspection. That night, Mark called to give further information on their recommendations, as well as the materials. He said that the cost would be $1,500. I accepted the offer. Russell returned the next morning. He repaired the leaks on the flat roof, and he did general maintenance on the asphalt shingle roof. All of the repairs were completed in two hours. When he had completed the work, Russell explained everything, and he showed me a photo of the flat roof, so that I would have a better understanding of the repairs. On Friday afternoon, Mark called to thank me for my business and to make sure that I am satisfied with the completed project and the manner in which I was treated. I am very pleased with the quick response time, the excellent work, and the respectful, friendly manner of everyone employed at American Roofmasters. They offer free annual inspections to previous customers, so I will be sure to call them again next year!!! read more