5/25/22 UPDATE - Michael and I had a very productive phone call about the issue. He helped clear…read moreup the misunderstanding, and then worked with me on finding a path forward. Matthew came today and performed the removal/reattachment work at no charge. I'm very appreciative of how they helped get this issue resolved! They helped turn an unfortunate situation around and. Nice work, and thank you! We added a bathroom in 2016 and our contractor selected Image Glassworks for the shower door work. Initially we were really impressed with the customer service, the look, and quality. Then in 2020 I reached out to ask for some help with the shower door no longer closing as it should and the frame pulling away from the wall (see photos). They got right back to me with a quote, suggesting a complete removal and reattachment. A bit expensive and I didn't understand why the frame would pull away from the wall like that, but I was prepared to pay to get this taken care of. Then COVID happened and we were no longer in a position to do the work. I reached out again in 2021 when our circumstances had changed and when the problem with the frame and door had gotten so bad that the door wouldn't close at all. I tried over the course of more than a month to get them to help (multiple phone calls, promised return calls that never happened, and emails to both Michael and Matthew that were not replied to) but they ghosted me, and now I am stuck with a shower door that I have to wedge closed. Very impressed with their initial work but very disappointed in their after-sales service.

Like others, my initial experience was good. Crack in double glazed window - paid over $600 for…read moreglass replacement (which seemed excessive, but I needed it done quickly and included window removal and reinstall). No issues and looked good when done. Cold weather came and there was condensation, then when weather cooled further, ice, on the glass, inside the house. I had never had this issue before, nor was it ever seen with the "partner" window (they are a pair on either side of a bay window), so I tried to get it resolved. Months of back and forth later, someone came out and caulked the exterior of the glass (2 visits). No other visits, discussion, or attempt to remedy e.g. check on vacuum seal or anything else. First cold weather snap, condensation inside again. Emails after this point ignored, always "in a meeting" when I call, calls not returned. Michael finally left a voicemail that it must be the frame, which is not what they deal with, so nothing more to be done and has since ghosted me. I sent photos showing they replaced the metal interior frame between the panes (no idea why), so it's not just the glass they dealt with and they removed and reinstalled that as part of the repair. I have called twice since then, but no response 3 days later. 12 months of aggravation and no resolution. They just abdicate responsibility and have no interest in resolving the issue that occurred while the window was being repaired. I definitely don't recommend this business.

We used this company to replace the glass in a window with a broken seal. Friendly prompt service…read more They did a great job. Would recommend.

From the owner: We aim to provide a better customer experience from start to finish. We look forward to hearing…read morefrom you and working with you on your future projects.

From start to finish we could not be happier with JJS Glass and Mirror. Jim repaired three windows…read morefor us and his work from start to finish was excellent. He was very professional and pricing was very fair. We would call him again for any glass needs without a second thought.

Jim from J.J.S. Glass did an awesome job for us. We have a garage with decorative, acrylic panels…read moreon the top. Over the years they have become clouded and looked really old and just bad. The garage needed a facelift. The manufacturer of the garage no longer stocks the panels I needed so I was at a loss for a replacement. I decided to contact an independent glass business and that's how I came across Jim. He was more than helpful, even coming out the same day to measure and give me options. He came up with a safety glass panels that he tinted a darker color. It came out amazing. Jim always answered his cell and returned my calls. The install was fast and professional. Very reasonable as well. Would highly recommend Jim at J.S.S. Glass.

Excellent service on our broken patio door glass. Sam came and measured and they expedited the…read moreglass, couldn't be happier!

I heard about "The Glass Doctor of Middleton" on Facebook and I was blown away by the quality of…read moretheir shower doors. They install a variety of styles that all look very chic and modern. When it came time for a new shower door installation I knew just who to call. The team at Glass Doctor was efficient in coming out to give me an estimate and discuss the pros and cons of different style designs. I found the cost to be more than reasonable and I couldn't be more pleased with the result! (And, they come with a lifetime warrantee... how can you beat that?!)

Hi, it's from A1 property. I have been using Beverly Glass for little and big projects for…read moreCommercial Bank properties. They're very always have done a great job for me.

Great service and product. James and Jason did a wonderful job on installation of shower door unit…read more Highly recommended!

What a great place!!!!…read more Today I spent 2 hours at 6 locations looking for two small mirrors to make a periscope for my son who's about to go into kindergarten. I didn't try Weaver Glass initially because I knew they were closed. But, on my drive home I passed it, saw it was indeed closed, but noticed the garage door open out back. I went over and spoke to Jason just to ask him where he though I might be able to find the small mirrors I was looking for. 2 mins later, he handed over custom cut and sanded mirrors for my son at the exact measurements I was looking for. And he wouldn't even take my money. A unique and memorable story for my son and I. And now he's thrilled spying on his little sister with his new periscope. We're both grateful. Thanks again Jason! Amazing customer service.

Billy (one of the workers) was very rude to me and my family. I am pretty sure he came in…read moreintoxicated and took a very long time installing my windows. He was also using very trashy language while installing the windows. I have had my windows installed by this company before, by Jason senior and his son Jason the second. They were very respectful and installed the windows quickly. I am disappointed this time was different.

Accurate Glass provides exceptional quality and Professional Service! They were so helpful and…read morefriendly when I asked for a quote and they even camequote, out to get the exact measurements needed. The glass they provide is superior in every way and their installation services are TOP-NOTCH! They're THE BEST! They get an easy 5 STARS!came

Excellent service all around! Installers were very detailed oriented which is nice to see. Hit…read morerecommend!

Joe and the crew at Northern Glass took great care of us and our home. We have a very interesting…read moremassive sliding glass door built on a. steel frame. I was worried it couldn't be fixed, but Northern Glass got the job done. Up front with the cost, competitive pricing, very responsive with the communication, and the crew was professional on site.

These people are amazing!!! Not only do they respond to calls and arrive on time, they are…read morefriendly and capable. We had glass shower doors installed on our shower stalls where the units were the fiblerglass showers. They knew exactly what they needed to do and went about it with skill. Also, they cleaned up so that you didn't even know they had been there. If you need glass work, call them first!!!

Great price, great value. I've used them at least twice in the last 10 years. Once for kitchen…read morecabinet etched glass inserts, and just recently for an end table top protector.

Ordered some smoked glad for a cabinet I built. Great work, done in a few hours. Highly recommend.read more