My name is Mark, I am a homeowner. On Saturday 11/22/25 I was in my basement when I discovered…read morethat my Sump pump hadn't been working for some time, because the Crock, was filled with water, right up to its brim. I reached out to Never wet Basement Waterproofing. Never wet Basement Waterproofing is well known for their higher Quality workmanship and professionalism. Immediately, Never Wet, Sent me their "Top Man" Stirling Delves. (They are all top Professionals". Stirling, In my opinion, He is A Perfectionist! He wet about replacing my failed sump pump without any effort on his part. He worked fast, very clean, Stirling went out of his way to explain what he had done, He gave me very important information about my new installation. In Shorty Never Wet is a great company, whit Fantastic People who know what they are doing. My heart goes out to Stirling and to the entire Never Wet Basement Waterproofing team.

THIS is the company you want to water proof your basement. Here's why. The past few years we've…read morenoticed water along the edge of the basement walls and floor of our 1905 four square city home. We've tried to ignore it but it was getting worse. I feared mold. I met Kevin a owner, when he was measuring another home in the hood. We visited about my basement. His honesty and patience explaining the solutions to my problem sold me as the right person to work with on a major home project. I also watched how their staff worked on the neighbor's home everyday. Every single person in the company is kind and very hardworking. I always felt safe with them. They do what they say they are going to do and they do it well. I really have never seen such organized efficiency and effectiveness at work on a home construction project. You know how difficult contractors can be about saying one thing but not showing up? These guys show up and stay until the job is done. The communication with us from the workers and the supervisors was daily and always involved our input. Excellent. Everything takes time, I think they were here 6 days. Get over yourself and let them do their jobs. I have a whole new level to my home and it is clean and fresh. The air in my home seems fresher. For me, that's a huge benefit to offset the cost. I called Kevin in a panic with some heavy rain related question yesterday - about a month after the work was done. Within an hour he had 2 men here. It ended up being a Rotor Router problem. Oh well. Chose Never Wet. Dollar for Dollar you won't go wrong.

Some repairs to a home are in a category where there are plenty of resources to turn to. I found…read morethat when I discovered the cinder block foundation to my 90-year-old home was crumbling, I was stumped. The phone book's Yellow Pages used to be my research tool. Not anymore! I searched Yelp and found 3 possibiities of firms that I could consult with. Fortunatley, the first one--Hamlin Block & Concrete--came, saw, and conquered what I thought was an "impossible" job. They are masters in their field and were able to provide the expertise and quality workmanship so that one would never know my foundation was falling apart. The estimate they made was the final cost for their work. I am glad I put my trust in a company who lived up to their word.

From the owner: Brick and Block Concrete Block…read moreConcrete slab Foundation work Masonry foundation New brick New construction New sidewalk Restoration work Retaining walls Stamped concrete

So impressed with Omni. They moved quickly to provide a quote, discuss the project and get the…read morejob done. And the price was very reasonable. I will be telling others about Omni and using them again!!

From the owner: When you are looking for a contractor near me look no further. We are the areas go to roofing and…read moreexterior construction company. We install asphalt, cedar and metal roofing products. We have a team of expert roofing and siding installers ready to tackle any job big or small. We got your structural and foundational repairs covered too. We offer premium products and service. Call us today and we will get you set up for your free estimate.

I moved into a house that had a very tight (8-12") crawlspace where the moisture rotted the floor…read morejoists to the point of cracking. Due to the limited access and uncertainty of how much damage existed, many companies took one look at it and didn't want to bid it. Tim was able to come up with a plan to create an access, dig out the crawlspace, repair the structure, seal it against moisture, and re-insulate it. His team did a great job in the time expected despite finding more damage than was planned. I had his team come back the next year to fix similar issues in other areas of the crawlspace on a much larger scale. There, we found many more issues that were unexpected including structural flaws and water line leaks. Thanks to his team's broad skillset, work ethic, and knowledge a huge amount of work was done in as short of a time as possible. Tim was also helpful in suggesting options to save time and money on the project by me bringing in side labor apart from his team's work. The house was torn up for this project, making their commitment to getting the job done correctly while also dedicating 100% of their time to my job was invaluable. Projects like these where the amount of work is unknown leaves the homeowner vulnerable to being soaked on cost, work that is incomplete, or a project schedule that drags on and on. I found Tim to be very reasonable in setting expectations as best he could, getting us to a solution, and finding a fair way to set his prices so his team wasn't working for free and I wasn't overpaying.

ABS waterproofing is wonderful. They did our basement on the lake in 2018. Tim Case stands behind…read morehis work and is incredible. Whenever I call Tim answers and is there for us. The water levels are very high again and we had an issue. Tim did not hesitate to stand behind his work. He came over right away and helped us. If you want quality work and incredible customer service, then call ABS !

Service Requested- They poured a concrete sidewalk with a curve in it to create a safe path from…read morethe new front deck to the driveway. It looked hard to do at first but, being the professionals that they are, it turned out amazing. Very reasonably priced for the type of work. Superior quality and workmanship. They answer your questions easily so that you know what the process entails and are ready for each step of the project. Five Stars for sure!!! I would give them ten stars if I could. Thank you. The new sidewalk looks great!

Joe did an excellent job. He performed tuck pointing repairs throughout the foundation of my…read moreVictorian home. He did exactly what he said he was going to do, was very respectful of my property and charged me a very fair price for the amount of work he performed. I highly recommend EMS to anyone looking to get masonry work done on their home. Greg S. - Rochester, NY

Had a waterproofing system done 2 years ago and it's perfect! No worries and not a drop of water…read more The price was right in the middle of the 3 estimates I got, but I didn't want to go with someone that might not be around in a few years. I finished my basement myself this spring and it worked seamlessly with the waterproofing system. The owner was on site during the install and I didn't have to ask for a manager or get pushed off on someone else when I had questions. I like hiring companies that are established in Rochester and I'm so glad I hired them.

I had water coming through holes at the base of my wall and pouring into the trench and on the…read morefloor. They explained why this was happening and even gave me a ballpark price on the phone before taking my address! All the other companies just took my name and address and sent a salesman. The owner came out and showed/explained to me what was happening. The price was less than what his staff said! I asked him about digging up on the outside like other companies wanted to do and he said it was a waste of my money and guaranteed there would be no water on my floor with just the inside work he was proposing. I have no water now in my basement and I saved thousands by not digging on the outside when he could have definitely charged me for that! I'm very happy with the dry basement and the extra money in my pockets!

They are absolutely unreliable. I have spent months trying to get an estimate and then get the work…read moredone. They didn't return calls, they said they would call back and never did. It came down to them suggesting I had time to find someone else. I saw them in my church bulletin and wanted to honor the ad, and they didn't have any integrity.

Unprofessional and messy. On the phone arguing and speaking with vulgar language. Would not ever…read morerecommend them to anyone

A year ago we called Crawford Basements out to look at a basement window well which was leaking in…read morea new property we purchased. The wall under the window was starting to get moldy and we were very concerned. I assumed the recommendation would be to glass block the window in. Dave Crawford Jr., the company representative, said that would be completely inadequate and went on to recommend a window well drain and a complete drainage system under the existing concrete floor. Cost $7695. He was very persuasive and insisted with confidence that this was the only adequate method to control the moisture. I stupidly signed the contract and put 30% down ($2308.50). Two days later I called Crawford Basements back to hold off and try the glass block first. I asked if they would put in the glass block for me first and they said that was not a service they offered. After much pestering by me, and many phone calls, they finally said they would refund all but $400, but would put that amount toward the full drainage system if I should decide to do that. I had another company install the glass block for $230. The problem disappeared immediately and hasn't returned. That was a year ago. This company only has this expensive drainage product and they will push that on you aggressively. Be careful with Dave Crawford, he is very smooth for his young age and will prey on your concern about mold. Legally, Crawford Basements did nothing wrong because I signed the contract, however, most reputable contractors either don't pressure you to sign and put money down (2 months ahead of the scheduled start day), or they refund your money if they have spent ZERO time on your job - because they want your future business. This lesson cost me $400.

Fantastic job, the crew was professional and fast. Everything that was promised was done 110%. From…read morethe estimate to the end of the job Dave was there every step of the way. I highly recommend Crawford Basements.

We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

Unless you have money to waste or just want a piss poor job done, don't hire this business to do…read moreANY work for you. We were "SCAMMED" out of $13,800. To have a conversation a stamped concrete patio. Installed. First of all, the job was very poorly done, The owner of the business and his workers left a real mess, forcing us to spend hours cleaning up. His workmanship was far from being considered even average. Within weeks, crack's started appearing, water was ponding on the concrete because they didn't slope the concrete for water to run off. We were awarded $5,000 in Small Claims court but Juston refused to pay us that amther or not that amount which was significantly less than what we paid him. Subpoenas we're sent to him via registered mail but he refused to sing them. We have hired the Livingston County Sheriffs Office to deliver the subpoenas to him so he h

This company is the most unprofessional group led by the owner, Juston Wheatcraft. I still haven't…read moregotten any money from him. After I won the judgment, I tried to contact him several times and was told that his wife put the check in the mail. Never happened. He continued to call me names and tell me that he went above and beyond for me. Yeah, above and beyond awful ... awful person, awful work, awful company.