I called Top Hat Chimney and John at took my call, spent 20 minutes on the phone answering my…read morequestions and educating me about my chimney problems. He walked me through what could be the issues and how to rectify them etc. His knowledge is extremely impressive and he was very professional. I told him where I lived at the beginning of the call and it was outside of his area but he still took the time to talk to me even though he knew he wouldn't be getting my business. Very classy....in this day and age, we all need more people like John. Thank You !

I strongly recommend Top Hat Chimney Services. John is very professional, responsive and…read moreknowledgeable. We have had John clean our chimney for several years. This year he helped address some issues we were having with a new downdraft situation. He researched the situation out with other professionals in his field and responded in a very timely manner with findings and suggestions. He takes his business very seriously and is an expert in his field. Thank you John.

I had a great experience with 4 winds Chimney service. First time, but I have recommended them 3…read moretimes already. We needed an inspection and cleaning which revealed some significant repairs. We booked it and from beginning to end, it was smooth sailing with them. They consistently told me what was going on, where there technicians were and how much longer the work would be, each day. We had several different crews at different stages in the process and each and every one was great! They showed up on time, text to let us know they were coming, set up protective plastic sheets in the house, wore boot covers while in the house and worked hard each day. For all the work that they did, it was well worth every penny! Once complete, the work is fantastic and now we are enjoying our fireplace. Thank you 4 winds chimney!

If I could give this business 0 stars, I would. I have had a faulty gas fire place that I have…read morebeen waiting to be repaired for months. Each time they come and replace a new part. They have replaced the wall switch, pilot and thermo pile. Along with numerous cancelations. Now they are saying it is the regulator. I had an appointment scheduled today between 7:30 and 8 am and they called and canceled at 20 min to 8 because their tech is sick. I literally live a mile down the road from them and they can't have another tech come? There is only one tech? Thoroughly disgusted with them. If I could use someone else I would. The pilot remains lit so it must be a faulty part they replaced and I'm stuck. Will never use this business again.

We bought a fireplace through a company that was sold to David Smart. We called in October because…read morethe pilot wouldn't stay lit and they couldn't schedule us for 3 weeks. So mid Nov comes, David arrives and cleans the FP, charges us several hundred dollars and 5 minutes after he leaves it goes off again. I called immediately and left a message. A woman said they needed to order a part. We've called half a dozen times since then and get no response. It's been weeks and no one has even given us a single update. We either get the answering machine or a woman tells us she'll let David know we called. I'm so very frustrated over this. We've had this gas fireplace for many years and have never had a service issue with the former owner. I really miss having it on!

I've had 4 fireplaces/stoves installed in the past 15 years: one gas fireplace, 2 pellet stoves,…read moreand one pellet stove insert. The last one was the pellet stove insert and the work was done by David Smart. Hands down the most professional, well-thought-out, and careful install I've ever had done. Even better, after using the insert a half dozen times: no issues! no callbacks! I'm hoping that David will be available to do annual maintenance because based on my experience with much less reliable installers, I know I can rely on his expertise and attention to detail. Thank you, David!

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

Four Winds Chimney came out to inspect the two fireplaces in the house. We had not had them…read moreinspected since we purchased the house a few years ago. The technician, Mike, was outstanding as he recommended that I sit down with him to watch the inspection of the fireplace and explained in detail the images as they crossed the screen. Mike also inspected the chimney on the roof and the vent for the oil-based furnace in the basement. Mike provided me a complete report with pictures, and he went over his recommendations. I am having them come out to perform some repairs that were needed.

When cleaning our gas fired fireplace I noted what looked like water had been dripping into the…read morefireplace. Four Winds Chimney came out to examine the fireplace and the chimney and found cracked flue tiles. The technician, Jon, provided us with a complete report including pictures of his findings. We had Four Winds Chimney do the repairs. The work was superb and everyone involved was professional and courteous. I highly recommend Four Winds Chimney.

I would give 6 stars if I could for Javier and his team! They did a phenomenal job, and their…read moreworkmanship and professionalism was outstanding. They showed up early every morning and worked until dark, barely taking any breaks at all. Every night they cleaned up the work site, even vacuuming debris out of the bushes. Foreman Javier was on site and working himself almost all of the time and was often the last person here in the evenings, inspecting the day's work and cleaning up. Their bid was on the lower end of the ones we received, but I can't imagine any contractor doing a better job. You will not be disappointed if you hire them! They are reliable, efficient, honest, and very skilled at what they do.

Mike just cleaned my wood burning fireplace. He removed the buildup of creosote in the chimney…read more Mike is very knowledgeable and discussed what he was doing and why. He is very professional, and I would definitely recommend him.

Had our chimney cleaned and inspected last week and couldn't be happier with the service. Mike from…read moreClean Sweeps is very professional and really knows his stuff! He explained everything he was doing and was very conscientious of keeping my family room clean. He tarped everything and even made sure my doggos stayed safe from coming in contact with any creosote and ash. When I called to schedule an appointment Mike got back to me the same day and put me on his calendar sooner than I expected. His prices will surprise you, coming in a LOT lower than his competitors. I highly recommend Clean Sweeps and am looking forward to using my fireplace this season with the peace of mind that the chimney is safe! Thanks Mike!

Great service. Fair pricing. Will use them again this season. Getting gas fireplace logs from themread more

The young men who serviced our gas fireplace were punctual, professional, and helpful. The price…read morewas fair for the work done. I'm glad I called them.

Andy Smith and Chris Banker cleaned our chimney ahead of the 2024-2025 heating season. Chris has…read morecared for our chimney needs for decades and we were delighted to meet Andy. Andy showed the same care, professionalism and friendliness that Chris has always extended to us. They inspected and cleaned the chimney and clean out, leaving the area immaculate and addressed our safety questions about our older model coal stove. We wish Smith Expert Chimney Services all the best, and are thankful we can rely on your company for the future! Jennifer & John L - Geneseo

I can't say enough positively about NY STATE CONSTRUCTION. I had a catastrophic rain event that…read morewashed out my 2 retaining walls and totally wiped out my built in pool below. I had several estimates and most wouldn't even considerer talking on the job because it was all hand work and in a VERY difficult manual labor based on this location. The owner James DeCory had some solid reassurances and fantastic suggestions that would remediate future recurrences . I'm getting long winded here but the bottom line is, he does outstanding Meticulous work. He was there faithfully every day and did it all by himself. Bottom line ! HE'S HONEST HARD WORKING DEDICATED and VERY REASONABLE! I know by singing his praises I might have to wait in line to get him back for any further remediation. After my experience with him I don't anticipate any further issues but I'll gladly wait in line for him!!

Inquire for a quote for a concrete slab. Prompt and on-time for the quote, unlike the other 3…read morecontractors that I had contacted. Pretty solid guy in describing the need, things I should consider. Well done.