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American Legion Post 292

4.5 (2 reviews)

Services - American Legion Post 292

Community Service/Non-Profit

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9 years ago

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10 years ago

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One Nostalgia Tavern - Empty Bar for the most part which I understand why now

One Nostalgia Tavern

(164 reviews)

$

Lake Highlands

Owner, ambiance, environment all just greatly appreciated! I love how hidden it feelsread more

I genuinely wish I had read the reviews before spending my time and money here. Let me start by…read moresaying this clearly: the staff themselves were NOT the problem. In fact, they were the only good part of my experience. The bartender took great care of me, and the KJ was friendly, welcoming, and made the night enjoyable. They seem like genuinely good people who are stuck in an environment that doesn't let them shine the way they deserve. Unfortunately, everything changed the moment the owner walked in. The atmosphere in the room shifted instantly -- you could literally feel it. His presence carried the exact same energy you'd see in a bad episode of Bar Rescue: arrogant, dismissive, and unnecessarily hostile. After seeing how he treated his own staff, I felt compelled to speak up because these employees deserve so much better. When I calmly tried to tell him how his behavior toward them came across, I was immediately surrounded by staff who looked ready to escalate the situation. I don't blame them -- it's their workplace and they were defending their boss -- but the whole thing felt unnecessarily tense and uncomfortable. And here's the thing: I'm not the only one saying this. Look at the other reviews. There's a clear pattern, and it's not coming from customers having a "one-off" bad night. This place has potential because of the people working there, but the owner's attitude creates a toxic environment that affects everyone -- staff and customers alike. My hope is that the owner either changes the way he treats people or that people are aware of what they're walking into. Again, to the staff: you are not the issue. You were the highlight of the night. To future customers: read the reviews and decide for yourself -- but personally, I won't be returning.

Twin Peaks

Twin Peaks

(193 reviews)

$$

Twin Peaks continues to prove why it's one of the best breastaurant chains anywhere. This visit was…read morea great all-around experience with solid food, fun atmosphere, and standout service. The Chicken Fried Steak was incredible -- crispy, flavorful, and cooked perfectly, with hearty portions that definitely hit the spot. The holiday drink specials were on point, festive without being overly sweet, and well-made. They added a fun seasonal touch that fit perfectly with the energetic vibe of the place. What really made the night, though, was our waitress. She was quick, personable, and genuinely delightful -- easily the best part of the entire evening. Attentive without hovering, friendly without being forced, and clearly great at her job. The atmosphere was lively and exactly what you expect from Twin Peaks: upbeat, comfortable, and fun. Overall, a strong 4-star experience with great food, excellent drinks, and top-tier service. Definitely a spot we'll continue to return to.

Formal Complaint - Service Failure and Unacceptable Physical Removal at Twin Peaks…read more I am writing to formally report a highly concerning experience at one of your locations that reflects serious issues with both service standards and customer handling. Upon arrival, we waited approximately 20 minutes to be seated. After being seated, we waited an additional 7 minutes without any server acknowledgment. I returned to the host stand to request assistance and was told someone would check on our server assignment. After waiting another 5 minutes with no follow-up, I returned again and requested to speak with a manager. At that point, we had been waiting approximately 35 minutes total without receiving any service. When the manager arrived, I calmly explained that we would be leaving due to the lack of service and expressed that the experience was unacceptable. While attempting to ask for her name, a security staff member approached me from behind, physically grabbed me, and forcefully removed me from the restaurant. At no point did I act aggressively or physically threaten anyone. I was clearly frustrated, but remained verbal only. Being physically handled and removed under those circumstances was entirely unwarranted and unacceptable. This raises serious concerns regarding: * Failure of basic service standards * Lack of management intervention in resolving guest issues * Use of physical force by security without justification I believe this situation warrants immediate review. The actions of your staff--particularly the security personnel--were inappropriate and potentially expose your company to liability. I expect this matter to be taken seriously and reviewed promptly. I would appreciate a response outlining what actions will be taken to address this incident. This incident happened on 4/26 at approximately 8:15pm.

American Legion Post 292 - nonprofit - Updated May 2026

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