I'm filing a complaint with this organization this evening, but also wanted to write a review…read more I would hope that anyone who donates to this organization goes elsewhere. I would suggest donating to Grace Grapevine, they are so kind and more Christ like than the people representing the financial assistance office at CCA. I seen a caseworker at the front desk at Grace Grapevine hugging someone who came in for assistance. They are so nice and patient. I love the positivity they give off. On Monday November 25, 2024 I arrive at CCA at 9am to fill out an application for rental assistance. When you walk in you're required to grab a number. I grabbed my number and I was #51. I didn't have all my documentation ready so I did have to use their printing room while I was waiting to be called. CCA takes walk ins from 9am to 11am (if your number isn't called by 11am then you have to come back at 1pm, as they close the office for lunch from 11am to 1pm.) Unfortunately my number.was not called by 11am so I had to come back. When you return to the office you're required to pull a new number (so you'll have a new place in line.) I got back in line at 11:50am at the front door (first in line.) The doors opened back at 1pm, grabbed my number. My number was called around 1:05pm. I went to the front desk, the rude woman checked to make sure I had all my documents. I was missing my ledger. I requested my landlord send it to me. He was able to send it about an hour later (maybe a little over.) In order to receive an appointment with the caseworker, you have to have all documentation ready. The rude lady looked over my ledger and added it to my documentation in which she kept and created me a file. Now that I had all my documentation, I was given an appointment for Monday December 2 at 9:45am. On Monday, December 2, which is today I arrived at 9:40 AM , spoke with the rude lady at the front to inform her I was there for my appointment. She said "okay you can have a seat." Right as I was about to walk to my seat she got my attention so I turned back around and she asked (while holding my ledger in her hand) "are you more than one month behind on rent, because we're only helping for December..?" I informed her that I was more than one month behind on rent, and that she should be aware of that because she has all my documentation and a form clearly stating that I am more than one month behind. She then says "Well, unfortunately I have to cancel your appointment and we cannot help you. Per our guidelines you can not be more than one month behind. Of course I was disappointed and I told her it was okay for me to only receive one month help, my landlord is doing his best to work with me. I also said to her "You knew I was more than one month behind a week ago. Why would you even waste my time coming up here?" Genuine question. People make mistakes and I would've accepted and appreciated if she told me that she overlooked it, but nope the rude lady got Loud (at a Christian organization..) I'm the only one that should be frustrated, I am behind on my bills and being told they can't help me after spending 8 hours of my life at CCA. I would've rather spent that 8 hours volunteering there because they clearly need more reps assisting the amount of people coming in requesting help. They need loving help. People who have a passion in helping and serving. Although I am sad and very disappointed that I won't be able to get the help that I need. I am more disappointed in the way that I was treated and talk to. Not once did I get loud (raise my tone.) The representative at the front desk needs to be talked to and reminded that that is a Christian organization and she should be a rep representing Jesus Christ. I am being very honest when I say that your donation should go elsewhere. I am a single mother and I am five months pregnant. I am very emotional right now and that lady, that rude lady needs to learn how to talk to people.

These people are very unprofessional the play too many games. They do not want to help people they…read moreonly want donations if you never been there before they will harass you about documents, give you the runaround, '' like it is funny'', and keep asking for documents that have already been submitted to them. Then when they play with you for about three days they will denied any services requested you of all resources that are available they will tell you that there are no funds available. They will humiliate if you not of their cultural. Please be careful with these people.

They have been doing this work for multiple decades helping folks in the Richardson area when times…read moreare hard and the purse falls short. Good folks.

I love this organization…read more Lovely people & great ministry services. I highly recommend them

Clothing for those in need. This is a fabulous non-profit that helps those in the community that…read moreneed help with clothing needs. They never charge any fees. They have a large selection of quality clothing in many sizes and styles. From babies to seniors. They also help those who have had a crisis such as a fire or natural disaster. Their volunteers are very help and make everyone feel special and they help them every step of the way.

Yesterday, I was blessed with the opportunity to volunteer at The Main Place. Prior to learning…read moreabout their services through my employer, I had never heard about them. Now, I can share their story to my fellow Yelpers! To begin, The Main Place is a non-profit organization that provides clothing to homeless teens in the area. Their unique motto is "A retail store without a cash register." Let's face it, there are many, many people who do not have a home, a place to call their own. Families live in their vehicles, kids "couch-hop" from one friend's home to another. These kids have no options and are stuck to make the best of their situations. Since there are other organizations that provide assistance, this organization opened to help clothe these teens. The Main Place originally started as a means to provide attire for proms for these kids. If you really think about it, it is such a loving idea. Most of these homeless kids who still attend school wear the same clothes daily, so of course, they would not have nice clothes to attend school dances that we all take for granted. Soon, the organization realized daily clothes are needed, as well. As mentioned prior, The Main Place is non-profit and is SOLELY run by 100% volunteers. NO employees. How it works: school counselors refer these kids to TMP, the kids are given vouchers, and it works by appointments only. The store is divided by little "stores"- a boys and girls dress clothes area, a girls prom wear, casual clothes for boys and girls, and items for infants. What I think is a great idea is that they have those areas that provide nice, dressy clothes that these kids can wear for job interviews. They, too, need to dress to impress. The director of TMP is a gal named Jennifer. Wow, I was so impressed with her. Her excitement was infectious! It was obvious just how much she loves this organization and helping those less fortunate. A couple of families arrived while we were there, and the volunteers got busy helping them, like a personal shopper! They put together entire wardrobes, right down to shoes, jewelry, and hats. It was wonderful to witness the joy on the teens' faces! If you have it in your heart (and closet), I ask that you please help this great, little "store." What they need: new and gently used clothes, shoes, and accessories. And, of course, money to pay for utilities. For those who work in the business world, they really need dressy clothes so these teens can look nice for interviews. Also, they really need new undergarments (would you wear used undies?), socks and shoes--especially ladies shoes that are small, like sizes 5-6. I thank any of you who have read this and I apologize for the lengthiness, there is just so much info to share! And remember, pay it forward!

Family Promise of Irving is definitely operated under Christian Godley-like people... very caring…read morepositive individuals who are there not just for a "job" but in helping every individual they come in contact with, no matter what struggles they are going thru!! Myself, I've interacted on both sides of their daily goals, needing the assistance and receiving assistance, and able to assist myself, as well as my families needs...THANKS to the wonderful team at Family Promise of Irving. I will forever be grateful for this staff, and their ability to bring me and my family out of a situation that we were not even sure ourselves, when this could even happen! The "job" i currently have been at for 15 months now, is thru the help of a Family Promise staff member...believing in me, and giving me the referral that landed me in the blessed position I have and I'm so thankful for all the prayers, and Thanks to the man above(GOD) for His love & mercy!!

best people around. I needed a form notarized to get my driver license and they came through.read more

They are good group of people trying to help out the less fortunate members of the community…read more If you're homeless and need something to eat they can fix you up. I like what they're doing and I appreciate that they help people.

Ok so I have contemplated for weeks, trying to decided if I should post a review or not... After…read morecarefulll consideration Something in my heart compelled me to write about my experience as it could possible help another young women and children. About 3 weeks ago me and my 2 YO son was exited from the program after a a month stay (which I was more than happy to do) Although the facility is nice it's definitely not for any domestic violence victims And I strongly urge you to stay far away. Not only is the staff aggressive and tempromental but extremely controlling. Controlling over your whereabouts every second of the day, Every dime you make, what you can spend (if they allow it) where you can go, where you can work, where your kids go to school ect. The manipulation and re victimizing is completely beyond me. I was mortified when I found out they kept tabs and cameras on when I was eating and if I "ate too late" or if I didn't do something according to detailed description. I honestly feel this place should be shut down because the way its being ran is ineffective. And in the beginning they give women a false sense of security to make things look good for the donors, it's completely sad... . My lawyer was completed to sue but due to clause in the agreement you have to sign, it would be difficult.... Just do yourself a favor stay on the street or stay away.I fell bad for anyone who comes in contact with the current staff and I feel horrible for the founder who I'm sure started this non profit in "good faith"

I didn't know where I was going to be and go and I hoped for everything to be okay while sharing…read moreDomestic violence with my Mom right beside me and my sisters as well. We were participating in it for a while and we needed huge help. Well, God had a huge plan when we prayed. All by his grace, he showed us to come across being in Emily's place. They were such a beautiful miracle for real. They provided living with them for 2 years with blessings with living with them, and even way more the next 2 years. I couldn't be more thankful and grateful for them and their caring and loving hearts.

This place is a reminder that there are good humans and non profits that are doing some real good …read more As a father that pays child support, when I need help with some groceries they are always there . Real, healthy meals with protein- Thanks

Today I was blessed with the opportunity to volunteer at Irving Cares with several co-workers. I…read moredidn't know what to expect, and I can tell you it exceeded my expectations. Irving Cares was founded in 1957 to provide relief for Irving residents down on their luck. It is not considered a place to give constant handouts, but temporary help to get back on their feet. Irving Cares provides all of the basics a person will need to provide for the family. It is located in the Human Services building in South Irving. It serves THOUSANDS of families that are in need. The area I volunteered today was the "grocery" department. Kyle, an employee there, is in charge of volunteers and gave us a brief tour through the facility and history of the services. We then got busy with organizing canned food that had been donated. In the storage area, there are aisles of various foods, donated by Irving residents and grocery stores. It was so touching to see how much others care. Something I really liked was that families can come in for donations of food and toiletries a few times per year. This place knows how to motivate them...it is not a permanent hand-out, but a means to get through the rough times. A family fills out the necessary forms, and the volunteers get busy "shopping" with their carts, bagging up the groceries that are allotted to each individual in the family. Irving Cares also provides assistance for occasional rent and other expenses, employment placements, income tax preps, and language classes. In other words, it gives people their pride back that is lost during the low times of life. For any one interested in helping, the pantry is always in need of food. Something they are really desperate for right now is toiletries, especially toilet paper, shampoo/conditioner, and soap. No one wants, or deserves, to be dirty, especially children. www.irvingcares.org

I am so thankful a place like this exists. I've always seen the little donation boxes at McDonald's…read morebut I had no idea all the services a Ronald Mcdonald house provided until I've needed help. The housing are basically like hotel rooms with 2 queen beds and bathroom. You have to clean up after yourself while you stay there. They have communal living rooms and play spaces for the children, a big courtyard, splash pad, communal dining room and kitchen. They also provide 3 meals a day. I am very thankful for all the volunteers and workers there.

What an incredible group of people! They are touching lives and helping families. Until I needed…read moretheir services I really didn't know anything about what they do but they are now on my list of worthy charities. Providing meals and lodging for families going thru difficult and often finically crippling medical issues. Many families here would have no other place to go for the weeks or months that their loved one(s) receive the medical attention they need. This facility is not just for those with limited recourses it is for everyone. if not for the folks here like we would be spending hours a day traveling instead of being at our sons' bedside at the hospital. It is truly humbling. Thank you from the bottom of our hearts! Jon and Jennifer Joyce