Best tailor in Oakland County. I was in a hurry and my…read morealterations for 2 shirts were done in 20 minutes!!!!

I have found a new tailor, Mo was excellent and has provided minor alterations for a number of…read moresuit, pants and suit jacket. The quality of the work is excellent and they make you feel like family. They're very professional, quality service services, as well as timely. If you want a quality tailor, please see Mo and he will take good care of you.

Nora at the Novi location is a true gem! She helped us choose a wedding suit for my fiance and my…read moredad and was quick, accurate, and attentive every step of the way. She took time to listen to our needs as well as provide helpful suggestions and advice. The care she puts into her work is amazing and they are lucky to have her. Excellent service and selection.

Horrific, terrifying nightmare, outrageous, annoying customer service! Those employees were…read moreextremely nasty to us and didn't do their job! There is no way I would recommend anyone come here to put up with those unprofessional and rude employees, not this store owner! error suits didn't always get it all right for gentlemen 3ho needed one to wear for a wedding or formal occasion event to attend it shouldn't have been happened for Disasterous experience! all gentl deserve to be comfortable and happy with their suit!

Admittedly, it's been a bit bleak visiting retailers within malls. This visit, though, things are…read morelooking up here at Macys. The store was well-stocked, lots of choices and selection, displays that showed care and pride. Service was friendly and helpful and they had associates within each section. There was a nice feeling browsing and eventually purchasing items. I always have nostalgia shopping here at this location, built in 1977 and this was a Hudson's store. Yes, that magnificence is but a memory. Mall shopping was a destination back then. I would still like to see and feel Macys rise up from some down years. 12 oaks is a beautiful mall and still a wonderful place to visit. I am happy to see Macys rejoining and having renewed energy. If you haven't been lately, I recommend checking out Macys and 12 Oaks!

The last time I was here with my husband back in October 2016 to pick up my final dress for a…read morewedding, we strolled around while we were in town. The customer service workers were extremely rude and unprofessional, made a big mess without following up on what we picked. The dress was beautiful but the material wasn't the best! My parents came with us to recheck something; nothing else was available. No one deserves to get disrespected or be mistreated like an animal! Everything turned out downhill from this shore! Nothing else to describe more!

Yeehaw!!!!!!!!!! I finally made it out to the Boot Barn! Hanging out in horse country will…read morecertainly take a city girl and turn her into country! Lol I needed some country gear ASAP...because I have a special concert to attend and I need some boots and wanted to find the perfect pair. If you're new to the boot game, trust me it's a process to find the right pair. I was greeted by an amazing young lady who took the time to show me the ropes. This store is HUGE!!!!! I couldn't believe the selection of boots and clothing. Believe it or not, I found two pair and every cowgirl needs a few pairs....right?!!! Luckily for me these boots were a gift because they most certainly are not cheap, but they sure are cute! Now time to break them in with some line dancing! Hahaa

Boot barn is a pretty decent store with a lot of nice selection of outdoor and western clothing…read more The people that work there were very nice and the young lady who helped me was super helpful although she was just a tiny bit over the top with some of the dialogue and push pushing for the sale. But not so much that it annoyed me. I went in looking for my first quality hat, and she worked very hard to try to find one in the price range that I was looking for in a style that worked for me. Once I made my choice, she was able to shake the hat pretty well to fit what I was looking for. I'll absolutely go back.

This is the Nordstrom Rack across from Twelve Oaks. It's a decent size store. The store was very…read moreneat and tidy. The Nordstrom Racks back home are a bit messier. They had some pretty nice clothing. What I loved most was their huge shoe section. I saw a pair of sneakers that I really wanted, but there was no room in the suitcase. The hubby purchased some soap to use while we were there. They had a lot of bath items and cosmetics.

It's definitely a location where a lot of stuff is out of order and seems just thrown together, but…read moreon some rare occasions, you'll find some great bargains. The service is great and typically smooth sailing, but can be some issues with sale items not ringing up properly. Wish they would rotate out old items and replace them with others more often.

Today I had a wonderful experience at Barron's. I have driven by it for many years, wondering what…read moreit was like inside. I had heard about it, but I had my regular places I went to for suits and nice clothes. I know where I will go from now on. There are so many brands of outstanding fashion designers for men there and the selection was endless. Everything was very reasonably priced. The colors and patterns were not typical of navy, black, and tan. They jumped right off the clothes. There were bright, vivacious colors that you don't see at Brooks Brothers or Bacharach. The only thing more impressive than the selection and quality of the clothing was the service I received. OMG, Wendy not only knew all the brands, how they fit, and what sizes were available, but it was like she could read my mind about what went well together and what would be comfortable for me. It was like she knew my measurements by just looking at me. The only issue I had was that I didn't allow myself enough time. I purchased some shoes; I was not walking out empty-handed, but I definitely will be coming back again, and again, and again. The thing I really enjoyed and appreciated was Wendy's attitude. She was dressed to the 9's, very professional, she knew the products in and out, she was informative and not salesy or pushy. I felt very comfortable and trusted her advice. By the way she was dressed, I knew she had the kind of taste I like in clothing. Sharp, neat, respectful, but also fun. If I'm honest, the cherry on the sundae was her smile. She looked happy to be there and like she enjoyed her profession. It's hard in retail to find a salesperson in a store, period, one that wants to be there and is helpful, good luck. That's what I had, good luck, because I had the privilege of having her assistance. I am excited to go back, I will make sure I have a lot of time and make some space in my closet. I will also call ahead to make sure Wendy is there because I can't imagine being helped by anyone else. It was nice to start the day off with a smile and a new, cool pair of kicks. Good day and g-d bless, BF

To whom it may concern: I was in today and felt very uncomfortable as I heard the lady at the front…read moredesk yelling at a sales lady who kept trying to walk away from her . She also swore at her calling her a bitch . It was very unprofessional and I wanted to intervene but the salesperson seemed to handle it appropriately .

I went inside to look for some boots for my husband. I didn't find anything that he would even…read moreconsider wearing. A lot of camping, workout and outdoor activity clothing. There's also home and random items too. They have swim shorts out on the rack. Seems too soon, given how cold it is outside right now. The shoe aisle in the back left of the store reminded me of what I would see at a store. I didn't see a lot of decent quality boots from when I could tell. I walked further and at least found a whole wall socks. They at least had a smart wool socks and they were on sale for $13 a pair. I was able to buy almost $200 worth of socks for both of us. At least our feet will be warm the rest of the cool cold weather until spring returns. Might be good to swap out socks today, it's bitterly cold outside. The checkout area reminds me of a TJ Maxx or Marshalls. It announces when the cashier is free and their number for their counter.

Compared to other locations I've been to; this one seems to get the bottom of the barrel apparel…read moreand based on shoe size, has terrible inventory. Other locations are significantly better at inventory mgt.

Come see Spencer at Nordstroms! I found my bag for travel! The Beis Weekender is HUGE with a…read moretrolley sleeve!!!! I'm SO thankful for his kindness and patience!!!

On a recent visit to Nordstrom-Twelve Oaks, my friend had an appointment to get a dress altered for…read moreher son's wedding. I was along for moral support. Upon arriving in the women's department, we asked Ann where we should go for alterations. Ann couldn't be bothered to show us where to go, she instead pointed to a nearby fitting room. We then asked Deborah, and she took the dress, found a fitting room for my friend and promptly called the alterations department. Thank you Deborah. After the alterations were complete, it was suggested to my friend that she open a Nordstrom credit card in order to get back the alteration fee in Nordstrom notes. Deborah so kindly started the process. 45 minutes later, after being transferred around to four or five different departments on the phone, Deborah called for a manager. Kurtis, the manager, was finally able to finish the process. Had the alteration fee not been so steep ,we would have walked away. Truly, ridiculous. Kurtis did provide us a free lunch in the Bistro, for all the time wasted. While waiting for the approval process, I wandered into the lingerie department to look for a specific brand of underwear. There was no one working in the department. I had to find someone from another area and of course the sales person immediately said that wasn't their department. What has happened to Nordstrom and their sales team? Nordstrom was always the gold standard for customer service. Perhaps they should take a lesson from Von Maur- There are always plenty of people working and you are always asked if you need help. I am not sure why I would go back to Nordstrom.