Nordstrom Rack is one of those stores where you never quite know what you're going to find, which…read moreis honestly part of the appeal. I stopped in recently looking for a pair of dress shoes and ended up spending quite a bit more time browsing than I had planned. They had a pretty impressive selection of name-brand shoes and clothing, with some genuinely good discounts compared to regular department store prices. The store was reasonably clean and organized, although a few sections were a little picked over. The shoe department in particular required some digging to find the right sizes. I did eventually find a pair I liked at a price that was significantly better than what I expected to pay. The employees I interacted with were friendly, and checkout was relatively painless. Nothing extraordinary, but a perfectly pleasant shopping experience. My one complaint is that the pricing can be a little inconsistent. Some items are fantastic bargains, while others don't seem much cheaper than what you could find elsewhere. You really have to pay attention rather than assuming everything is a deal. Overall, a solid four stars. Definitely worth stopping in if you enjoy finding good brands at discounted prices, especially if you're willing to spend a little time looking around.

Did not have what I needed, but nice being served with respect. Tried multiple locations, this is…read moreone of the best.

Shop here over the holiday the sales girls were amazing Very friendly and helpful Got an entire…read moreoutfit including shoes for a great deal Highly recommend

I visited Big Time Clothing on 11/05/2019 and put a shirt on layaway because they did not have my…read moresize. I wear a 2x but the customer assistant informed me they run small and suggested a 3x. She put in a request for that shirt. The shirt was $109.99 before tax which was quite expensive for a shirt so I was confident the assistant knew what she was doing. The customer assistant lady was very nice. I came and picked up the shirt on 12/03/2019 and completed the purchase of the shirt. $120.44 total. When I put the shirt on which was selected for a photo shoot, it did not fit in the neck...too small. Extremely disappointed I had to change my outfit for the photograph, I attempted to return the shirt on 01/05/2020 and at first was told I could do so by the same lady but I had to purchase something in the store with the credit. I has spent some time and had already picked out a few items when the service lady told me her boss said to not give me the credit for the return and to come back in and speak with them. I am disabled and 65 years old and it takes a lot out of me to get around. I am flabbergasted the this business would treat me in this manner. I now want full credit for this shirt that does not fit and want nothing else out of this store. All of the sizes are all mixed up as they are not made in America. I seen one sweater that was a size 5x but I could tell it would fit me. Proper Courtesy might have gotten them a good customer.

I went to look for a gift for my Aunt, and was pleasantly surprised when I walked into the store…read more The fashions were giving fashion! Everything was well organized. I was greeted by Taylor and she was friendly and professional. She provided me the details regarding a great sale and everything was going well until wait for it................It was a humid day, and I stopped at Panera and got a large refreshing 1/2 & 1/2 green tea & lemonade. After a couple of minutes, I had to go to the ladies room and was advised in an abrupt manner that they did not have public restroom, but I could go next door to another store. Okay maybe it's just me but I find that tacky. You are a store, that has women coming to try on clothing, and you don't offer basic accommodations? Then worst you direct a customer to another store what happened to "Give the lady what she wants shopping concept" in this case "Give the Lady a Restroom" to deliver comfort, and a Great Customer Experience. When I returned from next door, the cashier Sofia was kind, super polite, apologetic and friendly but I do have to say the demeanor of the others were not as welcoming as before they sent me next door to the restroom. The only thing I advised them was that I did not think that was right, and after going next door, I will not be trying on the other item. You cannot tell me the 3 of them are going to Walmart or the store next door to use the facilities. Especially when the store next door just opened in March. This is only my second time visiting and I have lived in the Community for over 12 years. The store has nice things so I would visit again, but I just did not like the overall experience that is the reason for the two stars.

Love the brand in general! This store was very neat and tidy. The staff was friendly without being…read moreannoying. They checked for sizes at different stores for pieces that had but not in the size I needed. Easy to find being close to WalMart.

I was just at Von Maur in Orland Park where i purchased a few baby girl and 3 yr old boy gifts…read more I'm writing this because I had the absolute BEST sales associate. She went above and beyond to box my gifts and make them look so special. She was super personable and pleasant and just an overall great person and employee! I have noticed that Von Maur employees are always very pleasant, courteous & helpful. The store itself is always clean and neat. The piano player is a nice added touch. I will always continue to shop here.

Yes I love this store how can you go wrong. It is a luxury store with good prices and they also…read morehave vintages purses that were previously owned When you buy anything here they will also wrap it up for you it saves you time and money My favorite place is the one in at Charles Defective give it a thumbs up

First time here and it's a big store. Wasn't expecting that so it was nice. I was just window…read moreshopping but I ended up buying quite a few things. The selection was nice and I got some good deals on some dresses, shirts. Got a nice pair of shoes too. The line was a bit crazy and it wasn't a sense of urgency to get folks checked out efficiently so that was a bummer. My cashier was very pleasant though after i eventually got to checkout.

I found about 6 dresses that I fell in love with, at reasonable prices! The store was very clean…read moreand organized. I took note of the brand new shopping carts. The cashier was pleasant, made small talk.

I have a love/hate relationship with Old Navy. I love it because the clothes are cheap and let's…read moreface it, I'm a pretty cheap person. I don't love it because everyone and their mom and THEIR moms all shop here, so you're not getting anything super unique. I bought an owl sweater at the Oakbrook Terrace location because I have an owl obsession. The way that it was displayed in the store, it had a collared shirt underneath it and it looked super preppy yet stylish. I ordered the sweater one size up, assuming that it would need to be a little bigger to put a collared shirt under it. When I finally found a collared shirt to match, the sweater was still too huge so I had to bring it back. Let me also note, that I'd bought this sweater 3-4 weeks earlier and it'd been hanging in my closet until I could hunt down the perfect shirt to go underneath it. I'd since lost the receipt, because everything always gets thrown out at my house. I was super nervous bringing it in that they would hassle me and I'd be stuck with this huge sweater. I came in this past Sunday and the line was horrendous--so horrendous that I contemplated just hanging my sweater up and grabbing the right size, but since I could never do something like that - I decided to wait it out. The line went really fast though. When I finally made it up to the register, I explained my plight to the nice lady and she told me that they didn't have anymore of the owl sweaters but I could pick out something else. Disappointed, I ran back to find something else and ended up with a brown/black and grey plain sweater. When I came back up, the lady told me that since I paid with my debit card, they could find my transaction. I handed over my card and in less than 15 seconds, she found my purchase. Lucky for me too, the sweaters happened to be on sale, so not only was I walking out with a sweater in the right size, but I was walking out the door $8 richer. Overall, my experience this weekend was a good one. The store was organized, the line moved quick and the cashier was friendly. I'm giving 4 stars because the team were great but don't expect me to start shopping here on a weekly basis!

Cashiers took approximately 5 minutes per customer and a 4 person line took us 20 minutes to check…read moreout. Wouldn't recommend shopping here if you have somewhere to be after.

Macy's is the best department store in south lake mall. The fragrance & makeup counter area is…read morehuge. Great selection. The shoe area could be neatened up a bit. Name brand purses & clothing for woman & men. Housewares, furniture, decor. It's all here.

Great selection and great quality of service from each member of the staff especially in fragrances…read moreI always have to stop and sit on my walker as I am disabled. I enjoy all the smells there.

#85/2023 Fantastic yet again service wise…read more I see why the store especially this location has so many five bars of stars and only one star poor review was the one who created it to review how bad it was for them over 10 years ago. It sits in a small shopping mall anchored way in the back it's hard to see from the highway you have to really know what you're looking for use your GPS. This is the second time I've come in and received fantastic service. My first experience was April of 2021. I wanted something that had what was called the wide toe box but not a wide shoe and I was just browsing places in the girl was very very helpful at the time and everything was perfect these were some of the best shoes I've owned in a long time I bought two pairs one was more of a running gym shoes sort of thing. But the one that became my daily word pretty much for over two and a half years were these walking shoes in a nice color neutral Brown not just black or the white or off-white whatever they are. I was so happy when I went in there and I said I was in here a few years ago I gave him my phone number and my name they pulled me up said yeah you're here and I was quite pleased to know these exact same shoes are still available and they had them in stock so I got myself another pair because after two over two and a half years of very very hard wear through all different elements for seasons they finally started to begin to slowly get unglued at the sole. But once again I came in in the service was fantastic I had no complaints at all this is an outstanding store right here and even if you have to have something ordered they keep in touch with you and let you know everything that's going on.

Interesting place ... stuck off in a little strip mall without much walk-by traffic, one has to…read morewonder how they generate business. You won't find this place by accident, but only by looking for it. Nice roomy interior and showroom, enough knowledgeable staff to deliver excellent service, and a great selection of a limited number of brands. It began as a sales outlet for just New Balance shoes, but has since expanded into other brands with New Balance still their highlight. They had a nice selection of shoes for all styles, and also had socks and other items to complement their inventory. Prices were a bit high, but understandably so in a specialty store like this ... you are not in a Walmart or Dick's looking for shoes. Good place to shop at.