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    American Deli

    4.2 (5 reviews)
    Open 11:00 am - 2:00 AM (Next day)

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    11 months ago

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    11 months ago

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    2 years ago

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    4 years ago

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    6 years ago

    Every time I order food from here it is always so fresh and great flavor, I love that the deliver with Door Dash too.

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    Bojangles

    Bojangles

    1.3(3 reviews)
    0.5 mi

    October 4, 2025 To…read moreWhom It May Concern, I am writing to formally express my dissatisfaction with the service I received from the Bojangles location at 1909 North Church Street in Burlington, North Carolina. On October 4, 2025, I placed an order through DoorDash that included a 100-count chicken Bo-Bites, four apple crisps, two sweet potato pies with icing, six Bo-Berry biscuits with extra icing, and house-made ranch dressing. The total cost of this order before tip was $117.52, and after including tip and delivery fees, the total came to approximately $133.49. Upon receiving my order, I discovered several issues. The sweet potato pies were completely missing, and the icing--which I specifically requested and paid an upcharge for--was not applied. The four apple crisps I ordered were also missing, and instead, I received four Bo-Berry biscuits, which are less expensive. The six Bo-Berry biscuits did not have the extra icing as requested, nor did the four substituted Bo-Berry biscuits that replaced the apple crisps. The house-made ranch dressing, which is a key dipping sauce for the Bo-Bites, was also missing. If the staff had at least applied extra icing to the four replacement biscuits, I could have somewhat understood their logic in substituting the crisps, but that was not done either. These repeated errors, especially for an order of this size and cost, demonstrate a lack of care and attention to detail. The customer service I received afterward was equally disappointing. It took me four separate attempts to reach someone at the restaurant, as my first three calls were answered and immediately hung up on. When I finally got through, the woman who answered--whose name I could not understand because she mumbled--spoke to me in a dismissive and unprofessional tone. Rather than offering to resolve the issue, she told me she would "give me what she thought was right," despite the DoorDash redelivery status clearly outlining what was already prepaid and owed. Not only is that response unprofessional, but it is unethical to profit from items that were paid for but never fulfilled. To make matters worse, she cut me off mid-sentence and hung up the phone, which is completely disrespectful and unacceptable under any circumstance. I contacted DoorDash support following this call, and they offered to redeliver the entire order. However, when I followed up with the restaurant, I was informed that the apple crisps were out of stock and that no refund or full remake would be provided. Instead, they would only send the missing pies and ranch and considered the matter closed. After the redelivery, the order was still incorrect. I received only two Bo-Berry biscuits instead of four apple crisps, two ranch cups for 100 Bo-Bites, and two sweet potato pies--again without icing. I know from experience that the pies must be taken out of their boxes and placed into styrofoam containers for icing to be applied, and since I order them this way regularly, this clearly shows that proper preparation was simply ignored. This entire experience was frustrating and disappointing, especially given the size and cost of my order. It was clearly intended for a gathering, and not having essential items made everything far more inconvenient. The lack of care, poor communication, and unprofessional service reflect a serious disregard for customer satisfaction. I have already informed DoorDash of these issues and suggested they review their partnership with this location, as it appears the staff is not properly trained to handle customer service or fulfill orders accurately. I am requesting a full refund for the missing and incorrect items and ask that this matter be addressed to ensure other customers do not experience the same treatment. Thank you for your time and attention to this matter. Sincerely, Alyssa Thompson Thompsonalyssa091@gmail.com

    Terrible customer service at this location. It's a Hit or Miss here if you want some good service…read more Every time you come it's a new manager with poor people skills. Food today was hard, Luke warm, fries tasted burnt. Biscuits were hard as rocks crumbled broken up. I went thru the drive thru.

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    Bojangles
    Bojangles
    Bojangles - Fresh cooked fries looked a tasted burnt, too hard

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    Fresh cooked fries looked a tasted burnt, too hard

    Cook Out - Chilli hot dog

    Cook Out

    2.9(27 reviews)
    2.0 mi
    $

    They pay no attention to the line of people waiting. They are not respectful when you're at the…read moredrive thru and they literally half ass prepare your order.The one in Graham NC is literally the worst I have ever experienced

    If your ex is over, then look out For his trouser snake that…read morehe took out So head for the door Press the gas to the floor And go get yum late night noms from Cook Out! It's time for me to get my Book Out Of all the best food that I've Took Out If you're in the Deep South Put 1 thing in your mouth Cajun Chicken and Shakes fresh from Cook Out! Not to be confused with Coked Out, which is what your one friend in Los Angeles is. This is the other Cook Out location that I stopped for a chicken sandwich on the same night as the one in Durham, because I needed extra chicken for the gym. They had a super super cute girl covered in tattoos, very extraordinarily pretty, and she made it a five star visit. So she was hitting on me and took pictures of me (on my phone) even though it was raining right outside of her drive-thru window. The chicken sandwich was excellent (cajun chicken grilled, extra cajun) and I love how late they're open and it's close to the highway - so I couldn't really like this place any more than I do. Remember to always Rock Out with your Cook Out when you're in Carolina, Tennessee, Georgia, Virginia, and such. Not sure where Such is, but I think they have them there. The Backyard Burger and Banana Shake and Sweet Tea are all amazing too. I'd rather Cook In than Cook Out. Actually that's a lie. And I: Needed to borrow reading material. Should have gone to Book Out. Needed help robbing a bank. Should have gone to Look Out. Needed help winning a chess game. Should have gone to Rook Out.

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    Cook Out
    Cook Out - Quesadilla

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    Cook Out - Beef quesadillas

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    Beef quesadillas

    Zack's Hot Dogs - My to chilli and onions with fries.

    Zack's Hot Dogs

    3.7(186 reviews)
    2.3 mi
    $

    I am sure this place is nostalgic for a lot of people, and as a bit of a hot dog expert, I had to…read morefind out what everyone was talking about. I had occasion to be in Burlington at lunch one day recently, and decided I needed to stop in. Zack's definitely fits that "area establishment" vibe, and people were coming in and out quickly... now I see why. They get you moving fast! I share John C's thoughts: Within about 15 seconds, a gentleman asked what we wanted. We had barely gotten the menu out when he said, "We have hamburgers and hot dogs. Hot dogs come with chili, onions, and slaw." Unlike John C I opted for chili cheese fries, because I am a glutton for punishment, but otherwise, got the hot dogs the same way, but add cheese. Food was out in a flash, and like John, i kind of wish more care was put into it to up the quality. I don't need my stuff lightning fast. Anyhow, just to be honest, I didn't care for the overall flavor of anything in particular. The hot dog franks and bun were pretty average, no toasting or buttering, frank was barely warm. The chili was HEAVY on cumin and pretty much overpowered everything, including the cheese. Chili cheese fries were a bit better, you could kind of thin out the chili and bring more balance to the cheese sauce. I ate these with a fork. I think if I visited again, I would go the burger route and get these for my chili cheese fix. Overall, I am glad to try an area staple, but it just wasn't my thing. At a place like this, there is surely a regular fan base that likes it exactly how it is, and I would never want to change that. Do your thing for them, it just wasn't my thing!

    My friend Michael took me to Zacks's Hot Dogs in Burlington North Carolina. It was established in…read more1928.We are both passionate about our love for a good hot dog. We sat down and our waitress Avery greeted us with a beautiful smile and we placed our orders. I ordered two chilli hot dogs with onions and fries. I took my first bite and I was very happy like a fat kid in a candy store. The hotdog had the perfect bite and saltiness that was perfect combination with the chilli. My crinkle fries were just enough and fried perfectly. Kaitlyn was one of the waitresses that probably could tell we weren't from there. She had a great personality like a real spit fire "Never change". Kaitlyn make sure you visit CT. All the staff were friendly great southern hospitality. The ambiance is very nostalgic. I felt like I walked into a cool place with nice stools and comfortable. I look forward to visiting Zack's Hot Dogs next time I'm in North Carolina. Please make sure you check out Zack's Hot Dogs and try the hamburger as well. Kaitlyn said they are delicious. To all my Yelpers let's continue to eat our way through the world #foodie4life.

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    Zack's Hot Dogs
    Zack's Hot Dogs - Yummy goodness.

    Yummy goodness.

    Zack's Hot Dogs - Look at that bite.

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    Look at that bite.

    American Deli - chicken_wings - Updated May 2026

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