I pull up to the drive thru -…read more Biscuitville: Hi, welcome to Biscuitville, may I take your order. Me: Yes, may I get a Loaded Smoked Sausage Skinny Biscuit combo. Me: No egg or cheese. Biscuitvile: What are your side & drink? Me: Hashbrown & Tea, please Biscuitville: Any condiments? Me: Yes, ketchup, please. Biscuitville: Will this complete your order? Me: Yes Biscuitville: $7.25, please pull to the 1st window. Me: *confused* looks at the menu where it states that the biscuit & side are $8.69 Me: ummm, ma'am, that price isn't correct it states the combo is $8.69 on the menu Biscuitville: Pull around, please Pulls around to the first window Biscuitville Cashier: $7.25 Me: Ma'am, can you repeat to me what it says I ordered? Biscuitville Cashier: Smoked Sausage, hashbrown, small tea, and ketchup. Me: Ma'am, I ordered a skinny loaded smoked sausage biscuit with no cheese or egg - onions and peppers only. Biscuitville Cashier: Hold on, *goes to speak to someone in the back.* Okay, we got - we'll just charge you $7.25 since it was our mistake. Me: Pays - pulls to next window Gets my food. Gets to Parent's house & opens the bag - A PLAIN SAUSAGE BISCUIT and no ketchup. Sigh.... MORAL OF THE STORY: Check your food BEFORE pulling off!

It's biscuitvile, it has its strengths but also its weaknesses. The biscuits are good but they…read morealways mess up my stomach

Leave your snobbery at home and take a seat at Skid's straight-from-the-50s counter. Old fashioned…read more"real" food: Hamburger steak, pork chops, and plenty of cheeseburgers and chili dogs. For reasons not entirely clear they make the BEST pork souvlaki this side of Mykonos. No kidding. And don't forget to end with some hot fudge cake. Ignore the decor and enjoy the food.

Ignored at the counter for quit some time. The teenagers working there are clueless. Standing over…read morein the corner talking. Dino saw me... didn't direct anyone to wait on me. Lucy saw me... same. They both used to throw up their hands and welcome customers... I guess another practice has been lost to the old days. This ignored at the counter has happened twice now. I've walked out both times. One customer doesn't matter to them I guess. Even though I've been a regular for years. May try the one in Elon.. I hear they are better anyway. Not going to patronize a place that doesn't want my business.

October 4, 2025 To…read moreWhom It May Concern, I am writing to formally express my dissatisfaction with the service I received from the Bojangles location at 1909 North Church Street in Burlington, North Carolina. On October 4, 2025, I placed an order through DoorDash that included a 100-count chicken Bo-Bites, four apple crisps, two sweet potato pies with icing, six Bo-Berry biscuits with extra icing, and house-made ranch dressing. The total cost of this order before tip was $117.52, and after including tip and delivery fees, the total came to approximately $133.49. Upon receiving my order, I discovered several issues. The sweet potato pies were completely missing, and the icing--which I specifically requested and paid an upcharge for--was not applied. The four apple crisps I ordered were also missing, and instead, I received four Bo-Berry biscuits, which are less expensive. The six Bo-Berry biscuits did not have the extra icing as requested, nor did the four substituted Bo-Berry biscuits that replaced the apple crisps. The house-made ranch dressing, which is a key dipping sauce for the Bo-Bites, was also missing. If the staff had at least applied extra icing to the four replacement biscuits, I could have somewhat understood their logic in substituting the crisps, but that was not done either. These repeated errors, especially for an order of this size and cost, demonstrate a lack of care and attention to detail. The customer service I received afterward was equally disappointing. It took me four separate attempts to reach someone at the restaurant, as my first three calls were answered and immediately hung up on. When I finally got through, the woman who answered--whose name I could not understand because she mumbled--spoke to me in a dismissive and unprofessional tone. Rather than offering to resolve the issue, she told me she would "give me what she thought was right," despite the DoorDash redelivery status clearly outlining what was already prepaid and owed. Not only is that response unprofessional, but it is unethical to profit from items that were paid for but never fulfilled. To make matters worse, she cut me off mid-sentence and hung up the phone, which is completely disrespectful and unacceptable under any circumstance. I contacted DoorDash support following this call, and they offered to redeliver the entire order. However, when I followed up with the restaurant, I was informed that the apple crisps were out of stock and that no refund or full remake would be provided. Instead, they would only send the missing pies and ranch and considered the matter closed. After the redelivery, the order was still incorrect. I received only two Bo-Berry biscuits instead of four apple crisps, two ranch cups for 100 Bo-Bites, and two sweet potato pies--again without icing. I know from experience that the pies must be taken out of their boxes and placed into styrofoam containers for icing to be applied, and since I order them this way regularly, this clearly shows that proper preparation was simply ignored. This entire experience was frustrating and disappointing, especially given the size and cost of my order. It was clearly intended for a gathering, and not having essential items made everything far more inconvenient. The lack of care, poor communication, and unprofessional service reflect a serious disregard for customer satisfaction. I have already informed DoorDash of these issues and suggested they review their partnership with this location, as it appears the staff is not properly trained to handle customer service or fulfill orders accurately. I am requesting a full refund for the missing and incorrect items and ask that this matter be addressed to ensure other customers do not experience the same treatment. Thank you for your time and attention to this matter. Sincerely, Alyssa Thompson Thompsonalyssa091@gmail.com

Terrible customer service at this location. It's a Hit or Miss here if you want some good service…read more Every time you come it's a new manager with poor people skills. Food today was hard, Luke warm, fries tasted burnt. Biscuits were hard as rocks crumbled broken up. I went thru the drive thru.

They pay no attention to the line of people waiting. They are not respectful when you're at the…read moredrive thru and they literally half ass prepare your order.The one in Graham NC is literally the worst I have ever experienced

If your ex is over, then look out For his trouser snake that…read morehe took out So head for the door Press the gas to the floor And go get yum late night noms from Cook Out! It's time for me to get my Book Out Of all the best food that I've Took Out If you're in the Deep South Put 1 thing in your mouth Cajun Chicken and Shakes fresh from Cook Out! Not to be confused with Coked Out, which is what your one friend in Los Angeles is. This is the other Cook Out location that I stopped for a chicken sandwich on the same night as the one in Durham, because I needed extra chicken for the gym. They had a super super cute girl covered in tattoos, very extraordinarily pretty, and she made it a five star visit. So she was hitting on me and took pictures of me (on my phone) even though it was raining right outside of her drive-thru window. The chicken sandwich was excellent (cajun chicken grilled, extra cajun) and I love how late they're open and it's close to the highway - so I couldn't really like this place any more than I do. Remember to always Rock Out with your Cook Out when you're in Carolina, Tennessee, Georgia, Virginia, and such. Not sure where Such is, but I think they have them there. The Backyard Burger and Banana Shake and Sweet Tea are all amazing too. I'd rather Cook In than Cook Out. Actually that's a lie. And I: Needed to borrow reading material. Should have gone to Book Out. Needed help robbing a bank. Should have gone to Look Out. Needed help winning a chess game. Should have gone to Rook Out.

This McDonald's has always been the fastest ever for me! Their coffee is a glorious delight. My…read morefavorite part is when I can come in to grab my order, they already know me by name. Not to mention with a smile on their face.

If a Zero could be given, I would give that or below. Ordered on the app, it took the money, then…read morethey said the order timed out. I showed them where it was paid and asked them to make the order right as I was buying this food for a homeless family. Manager Artevius said absolutely not and proudly gave me his name and said call corporate as I am not worried about it. Gave me his name as if he was proud he screwed a customer. If I had been manager, would have made order correct and sent you on your way. Our company does concerts with Live Nation and many other's and McDonalds sponsors events, however I would not ask them to again. Now I know why they have a 1 star review .

Burger King in Burlington NC has the worst service if you go for lunch it's over half hour wait…read more Drive thru over 45 minutes I've been there over 5 times and always the same will never go back

genuinely don't know what could possibly be taking so much time. it's like every single time i'm…read moreliterally in line right now mind you there is only 3 cars ahead of me and i've been here for more than 30 mins.

I am sure this place is nostalgic for a lot of people, and as a bit of a hot dog expert, I had to…read morefind out what everyone was talking about. I had occasion to be in Burlington at lunch one day recently, and decided I needed to stop in. Zack's definitely fits that "area establishment" vibe, and people were coming in and out quickly... now I see why. They get you moving fast! I share John C's thoughts: Within about 15 seconds, a gentleman asked what we wanted. We had barely gotten the menu out when he said, "We have hamburgers and hot dogs. Hot dogs come with chili, onions, and slaw." Unlike John C I opted for chili cheese fries, because I am a glutton for punishment, but otherwise, got the hot dogs the same way, but add cheese. Food was out in a flash, and like John, i kind of wish more care was put into it to up the quality. I don't need my stuff lightning fast. Anyhow, just to be honest, I didn't care for the overall flavor of anything in particular. The hot dog franks and bun were pretty average, no toasting or buttering, frank was barely warm. The chili was HEAVY on cumin and pretty much overpowered everything, including the cheese. Chili cheese fries were a bit better, you could kind of thin out the chili and bring more balance to the cheese sauce. I ate these with a fork. I think if I visited again, I would go the burger route and get these for my chili cheese fix. Overall, I am glad to try an area staple, but it just wasn't my thing. At a place like this, there is surely a regular fan base that likes it exactly how it is, and I would never want to change that. Do your thing for them, it just wasn't my thing!

It had been almost a year since i was last at this hot dog joint, one of my very favorites! Zack's…read morebegan in 1928, moved into this location in 1977. The grandson of the original owner sold the business in 2021, after of 80 years of ownership by the same family. Things have changes some, there is not the cozy feel of a family spot, none of the wait staffs that had been there for years remain, the replacement are mainly young and a bit distracted. The three main components that made the hot dog here great generally remain - great chili, soft buns, and Zack's made in house hot sauce. The dogs on this visit were very good, but I will get them to go in the future.

The young lady who took our order was very sweet. We have not been to zaxbys in several years…read more That being said, we were not given any choices for sauce. Didn't realize there were choices. The sauce that came with my chicken was not good. I asked for a different sauce and was told I would have to pay .25 for it. I know that's not much, but we had purchased 2 dinners and couldn't get a sauce we would like. I honestly think that is extremely tacky.

Where do I start! As a big fan of the chicken tender and fries, Zaxby seems to have this mastered…read more Was asked to compare against a few other spots and wow. Tenders had perfect breading the right amount of crisp and the seasoning hits hard. Fries were fresh and seasoned and the texas toast was delicious. The venue was clean and service was fast! Will be adding this to my future trips as a must have!