1. American Aqua

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Saline, MI

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American Aqua

3.8 (9 reviews)
Closed • 8:30 am - 5:30 pm

Services - American Aqua

Water delivery

Water purification system cleaning and maintenance

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14 years ago

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2 years ago

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4 years ago

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5 years ago

Terrible communication!! They don't answer the phone. No explanations. I'm totally annoyed.

Business owner information

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George G.

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8 years ago

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5 years ago

Great company to work with. Everyone was friendly & helpful. The iron & rust are out of our water, wished we had done it sooner.

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10 years ago

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7 years ago

They have good products, very good customer service, fair pricing and flawless installation. I would recommend them to everyone.

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10 years ago

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John F.

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Water Boy Systems

Water Boy Systems

(7 reviews)

After talking to Water Boy and the "other big boy water company in the field", I noticed the huge…read moredifference in attitude when talking to the two companies was like night and day. The other company really made me feel like I was a bother to them and they really were not interested and almost trying to blow me off and I should just take their word for everything they say, write a check and be done with it. Why? Because as they told me, they are the "biggest company in the field". Snobby might be a better word. I simply did not like that experience at all. So we decided to have a whole house water softener and Reverse osmosis system installed by Water Boy. In addition we had them install an ozone cold water wash system on our washer. Every part of the experience was fantastic! They totally take the time with you to be certain you get the correct system for your home (and I asked a lot of questions). The entire experience from the very first contact was as friendly and professional as you can get and the installation, sales, and office people were great. This is a family owned business and it is very clear that customer service and going out of their way to make certain customers are satisfied is of their primary concern. And it is very easy to see that they totally enjoy what they do. A whole home system can be a considerable investment and with that in mind, I would not hesitate for a second to recommend Water Boy Systems to anyone.

Water Boy Systems did an amazing job with our water softener. We have now had it for a year and a…read morehalf and we absolutely love it. Grant came out (during a snow storm!) for the initial estimate. He tested our water and explained everything clearly. I previously had our water tested by an independent lab and, even though Grant did not know about these lab results, everything he said lined up with the lab results I had. I appreciate the honesty in something that seems like it can sometimes be a shady business. Mike came out for the install. I liked that he came with the right tools for the job and clearly knew what he was doing. He made sure everything was done exactly right and explained the water softener in detail. We have been using them for salt deliveries, which have been on time and reliable. Water Boy feels like a very wholesome and positive family company, which I very much prefer over some faceless corporation with cheesy sales people.

State Soft Water

State Soft Water

(4 reviews)

Connecting with their office representative to get my concerns addressed was easy. She heard me…read moreand committed to respond and did as she said. Was very happy with the customer service provided.

The representative that came out to tell me I had a leak in my water softener was personable so I…read moreagreed I would buy one with their 6 month policy with a 480 dollar installation fee and then 69 dollar a month rental fee with paying it off in 6 months and the installment fee being included in the total price. My problem came after installation. The technician left my old water softener in my basement saying he would come back to get it. He did not. About 2-3 weeks After noticing many water leaks in my plumbing after the installation I called the company to have them remove the old softener while I was cleaning my wet basement. The same technician came back with another technician. They did take out the tank. Removing the salt from it. Left all the metal parts in my basement and to top it off left the top of the old water softener that said Country Water behind my tire where had I not seen could have popped my tire with metal screws pointing up towards my tire. They did not fill my water softener with the salt that was sitting next to it. And I don't know what they did with the salt they took out of the old one. They did not say goodbye are you satisfied? Just left. I then had the original rep come out and compensate me with a 5 gallon water jug. Whole experience made me feel like they don't value long time customers or New customers. Sorry. A 5 gallon water jug doesn't compensate for that treatment after charging a 480 dollar installation fee. I would not recommend this company to anyone.

American Aqua - waterdelivery - Updated November 2026

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