I had an issue with my softener but the owner and manager both took care of everything. We all can…read morehave issues but how they are resolved is all that matters to me as the consumer. I'm confident in referring customers to this business. I have my service call tomorrow and am confident of their staff. Jeff was awesome at our house and good to my dog, which means everything!! . Sean Murray

Connecting with their office representative to get my concerns addressed was easy. She heard me…read moreand committed to respond and did as she said. Was very happy with the customer service provided.

Cribley has an excellent, first come first serve, format for 'no water' service calls. I needed a…read morenew pump and the crew came as promised, same day, installed the pump promptly and got me working. The crew was polite and professional. Many thanks.

Extremely overpriced !…read more Charged me $1500 to install a new geothermal pump. Found out later that the previous owners paid $600 to install a new drinking water pump a few years ago through a different vendor. Shop around and save your money.

I needed new well tank and my entire house needed new plumbing. After I had moved into a new place…read morethe well system had not been updated in decades and the pipes were prone to freezing. Fred was able to take the Job on within a couple weeks and took only 3 days. I would definitely recommend him to anyone. Very friendly, professional and knowledgeable.

Fred is very professional, honest and quick. I appreciate the suggestions he made to maintain and…read moreimprove our system. He always takes the time to explain how everything works and he helped me to understand the system in the house I purchased.

Fantastic attention to customer service and satisfaction - one of their technicians Jeffery, not…read moreonly returned our call about an error code on our water softener control unit but walked me through the reprogramming necessary to clear the code and restart the unit.

From the owner: Ann Arbor Quality Water Provides Drinking Water Systems, Water Analysis, Water Softening Equipment,…read moreWater Conditioning System, Water Treatment Equipment, Water Treatment Equipment Supplies And Water Softening Services to The South Lyon, MI Area.

It's hard to believe how much Sieler's Water System has improved our very hard water. We no longer…read morehave lime, calcium, and rust coating everything and shortening the life of several appliances. Clothes wash cleaner, food cooks better, and shampooing now results in softer hair (no more stiff coarse hair). Wished we'd had the softener installed years ago. Installation was fast and professional (great crew).

We needed an updated water softener due to calcium, lime, and rust issues with our original water…read moresoftener. We made an appointment, and Mr. Sieler, himself, came to our home to give us an estimate. He was extremely knowledgeable and polite. He explained options we could use on our original water softener if we wanted to keep the costs down. He never pushed us to get a new softener, but we asked him about this ourselves. He explained what would work best for us. Due to his information, we decided on a new water softener that would be appropriate for our needs. We set up a date, and the installation was done without any problems. Due to their very professional manner and knowledge, we give them 10 STARS !! But since that is not an option, we give all the stars we can, which is 5. We are very pleased.

This company gives you everything you would want from a service company. I made a quote request…read moreonline for help with our water quality on a well system. They called me and set up an appointment to review our systems. To be honest, I thought we wouldn't be able to afford fixing out stinky sulfur water. Surprisingly, they got it done at a price we could make work. They gave us quotes for a new water softener, a well pressure tank, and a electrical anode rod. Turns out, our current pressure tank didn't have a safety valve, so we chose to replace that and the anode rod. I really like the modern system they use for sending quotes online where you can select the services you want. Finally, we had a technician come out to do the repair. He was on time, professional, and did excellent work. Best thing ever, we no longer have stinky water!!!! We have been trying to figure this out for 2 years, had called multiple places that had no solutions, and Advance finally made it happen. Thank you!!!

I chose this company because they were recommended by Mitchell Building Company and because they…read moreservice many homes in our subdivision. Based on that reputation, I expected quality installation and customer service. We purchased both a water softener and a Dr. Rust system because we were told our well water had a very high iron content. The entire purpose of the Dr. Rust system was to prevent iron staining on our brand-new white siding, stone, driveway, sidewalks, and other exterior surfaces from our irrigation system. A few months after the installation, we discovered rust staining on the exterior of our home. When a technician came out to inspect the system, he found that two wires had never been connected during installation, meaning the Dr. Rust system had not been operating since the day it was installed. I then spoke with the manager, expecting the company to take responsibility for the installation error and discuss restoring our home's exterior. Instead, I was told that we should have contacted them sooner, even though the system had never been functioning because of the installation issue. The only solution offered was to send me a bottle of rust remover. I understand that problems can happen with any installation. What disappointed me most was not that a mistake occurred, but how it was handled afterward. I expected the company to stand behind its work and help restore our property to the condition it would have been in had the system been installed correctly. Unfortunately, based on my experience, I cannot recommend this company.

Standard Water Systems has maintained the well, pressure tanks and delivery system in my rural home…read morefor over 25 years. They are responsive, reliable and always do first class work - the best in the business.

From the owner: We have been in business since 1992. We service our Southeast Michigan and Northwest Ohio. We are a…read morewater treatment service and supply company based out of Ottawa Lake, Michigan. We specialize in Water Treatment, Water Softening & Purification. Removing unwanted biological contaminants, undesirable chemicals and gases from well & city water.

CGC asked for my review via email, so here it is…read more We purchased a home within the last year that has a Kinetico water softener system, and because of that we're essentially required to use CGC Home Services since they're the only authorized dealer/servicer for Kinetico. We've had two visits from their technicians and both left us extremely disappointed. Our first visit was because an auxiliary tank on our water softener was draining continuously, likely due to a malfunctioning float valve. The system is quite old (original to the home), but the technician did not seem familiar with it or understand the purpose of any of the additional tanks beyond the two softener tanks. Without testing our water, he immediately recommended replacing the entire system, which would have cost us about $10,000. At the time, we had another plumber at the house from a different company running a gas line for our generator. He overheard CGC's recommendation and asked for the water test results, which CGC couldn't provide. Once CGC finally tested the water, they realized the softener was appropriately softening the water and removing iron. The technician then manipulated the float valve and it started functioning normally again. He seemed upset that the other plumber made him test the water and was visibly flustered. A few hours later, I found that the tubing he had worked on was leaking into our basement utility room. I had to fix this myself after hours. Several months later, we had another CGC technician come out to evaluate the system because it was regenerating frequently. I wasn't home, so my wife had me on speakerphone during the visit. This technician also didn't seem to understand how our system worked and incorrectly told me that our four tanks were actually just two twin softeners -- which is completely wrong. CGC's assessment was that we had "hard water" both coming into and exiting the softener based on their testing, and that "calcification" on the pre-softener copper piping also meant we had hard water. They also claimed our 8-year-old Bradford White water heater was at end of life due to some minor rust on the exterior cover, not the tank itself. They pushed us to replace everything and said it was urgent enough to schedule the next morning. They quoted us $10,135 for a twin tank water softener, a new sediment filter (despite me telling them I had our entire sediment filter replaced and replumbed less than a year ago), an iron filter, and a reverse osmosis system for the sink and fridge. They told me the RO system was "free," but if I didn't want it, they would only take $500 off the quote despite listing it at $1,867. They then quoted a new 75-gallon water heater and expansion tank for $6,468. This is a straight swap with our current 75-gallon unit using the existing gas line, plumbing, and venting. The water heater itself retails for about $2,700 (and likely less for them as the installer), and an expansion tank is about $200, so the labor they were charging is hard to justify. Overall, the total came to $16,603. At that point, I had zero trust in CGC and felt they were being dishonest. I had our water tested the next day by a different company who showed us the results on a computer. Our well water tested at 21 grains of hardness, 1.0 ppm ferrous iron, 0.2 ppm ferric iron, and 559 TDS. The water after the softener from our tap was 2 grains of hardness, 0.2 ppm ferrous iron, and 0.2 ppm ferric iron -- even with the system partially bypassing the iron filter. While not perfect, that is nowhere near the "hard water" CGC claimed was coming out of the softener. I had a third company come out as well, and their testing confirmed these results. I truly believe CGC either doesn't understand these systems and/or is willing to misrepresent the data to push unnecessary and expensive replacements with grossly padded quotes. Their recommendations were not just off -- they were contradicted by actual testing from multiple other companies. Based on my experience, I see them as a company that cannot be trusted to provide honest assessments, and I would strongly warn others to think twice before relying on them for service or recommendations. We ultimately went with a different system using a Clack WS1 valve, and I have no interest in ever dealing with CGC again.

We had a leak in our twenty year old water softener. CGC responded quickly and diagnosed the…read moreproblem. Due to the previous system's age and our desire to upgrade to a system with an iron filter we decided to replace and upgrade the entire system. CGC were able to fit us in their schedule the next day and now we have a working system with the addition of the iron filter. Their estimating and installation staff were very professional and respectful of our property. We would recommend them to anyone looking for a company to help with water conditioning.