Brandon from Aquatek Water Conditioning was out to our home and did a water check since I had been…read morenoticing a little bit of staining on clothes and a sink. It shows we have pretty good water but a slight rust problem. Brandon gave us an option that he thought would assist us. I researched the company, the suggested equipment and also the problem. At that time we decided to go with Aquatek since I had also seen positive reviews about the company. Heather from the office made the appointment and was very cordial, professional and courteous to me. On the day of installation Phil came out and was extremely efficient, knowledgeable (especially with all of my questions) and completed the installation perfectly. It has almost been a week and I can tell the difference already. I am very pleased and plan to get on the delivery service in the near future. Very glad since I believe in shopping local and buying local. I look forward to a long relationship with this company.

We became customers of Aquatek a little over a year ago when the smell of our city tap water became…read morea little bit too much to bear. The installation of the unit was quick and painless and the fees for their service are very reasonable. We just got through with our first annual servicing (changing of the filters) and everything was fast and efficient.

I needed to replace a thermostat that was not connecting to an app on my phone or to a Website…read more(Cor). Since my air wasn't working, I called to report the problem. They scheduled an appointment for the next day and their technicians came on time and put a new, simpler thermostat that did not need to use an app or the Internet to work. They were kind, respectful, thorough, and knew exactly what they were doing. I'm very happy with this company and their technicians. I highly recommend them for your hvac needs.

After decades of being a customer, I have decided to switch HVAC companies. I found the Pugh…read moreService Mgr to be rude in a recent issue with my Carrier furnace. The fan bearing had gone out and they did not fix, yet the he stated I had to tell their tech that I wanted it fixed. ? Seriously? I have to direct their technicians, even though I have been paying close to $500 annualy for their VIP program? He later wanted to reimburse me for the VIP and NOT fix the problem to avoid taking care of it. After a final legal threat, a tech was sent out to replace. They have no after hours support even though they claim to. Their on-call tech was sick when we called. He could not reach his backup or the Serv Mgr. Extremely poor management in my opinion. I contacted another Carrier HVAC company and they came out immediately as I smelled something foul in the house. They discovered that poisenous gases were in our house from a plugged heat exchanger. This same heat exchanger and model had a Class Action from over 20 years ago which Pugh did not notify me of or take advantage of. They had waited too long and compensation for a replacement had expired, now. This is inexcussable to allow to happen on Pugh's part. Thankfully, we have seperated and I now have a new furance and a company that I can trust my life with.

They have been out 4 times in the past 4 winters because my heat pump at swan Creek crossing is not…read morepumping heat when it gets below 30°. It will drop to the 50s or 62 and that's the most it'll work. They keep coming out saying it's different things I don't know if they are related to swan Creek crossing or what. Today is Jan 12 2024.they were supposed to be here to fix outside heat strip At 3:00 p.m. nobody showed up so I called the office and talked to maybe Adam and he said that I am on the list for the last run of the day and the tech was at the one right before me and they should be out before too long. They never came out they never called I said please call if there's a problem. DO NOT RELY ON THIS COMPANY. FOUR TIMES TO FIGURE OUT WHAT'S WRONG WITH IT AND THEY DON'T SHOW WHEN IT'S TIME THAT THE PARTS HERE TO FIX IT WHAT'S WRONG????

Kern Heating and Cooling is very professional in giving evaluations of existing heating and cooling…read moresystems. Their service is quick, efficient, and thorough. I highly recommend them.

The technician arrived on time and got to work immediately. He already had the correct part and…read moreinstalled it. He then turned on the oven to make sure it was working properly. Overall a good experience

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Phenomenal company that's actually...... Wait for it...... HONEST. Good pricing and Scott was…read moreawesome on site showing my daughter all of the tools and teaching her about them (she's 3). Gas line was put in quickly and they made up for a delay caused by a supplier dropping the ball. THEN to make things even better, I needed them to come out a second time to check a flex line I installed and they came next day. Highly recommended and will use them again if ever needed. My only critique of them would be their early morning time windows of 8-9 usually arrived at 930 on account of their morning meetings. All other times of day they are punctual and called before arriving.

Fixed a stubborn drain that was clogged the same day we called. Polite and professional company.read more

They came the same day and fixed my broken door so I could get to work, the kids to school. Thank…read moreyou for the fast and professional service.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

We received a card reminding us that it was time to get our septic tank pumped, since it had been 3…read moreyrs. I called to schedule and asked how much. We told them we weren't having any problems. They quoted $450 and said we had a 1500 gal. tank. They came out, pumped the tank, said everything look great, and there saw no problems. The driver did not tell me how much was pumped. A few people on a local newsgroup said Ace also charged them for 1500 gal., but their tank was only 1,000 gal., so called the health dept, who confirmed ours is only 1000 gal. I asked Ace why they have been charging us for 1500. They said there are a number of reasons why more than a 1,000 gal. could have more waste - heavy rain, backups, etc. - none of which were true in my case. The problem is they quoted $450 and said we had a 1500 gal tank BEFORE they even came out. They have pumped our tank 3 times and each time charged for 1500 gal. They refused to refund us the $125 difference. We will not be using their services again.

Ace did a great job today at my residence. Dan gave excellent customer service and was very…read morefriendly and honest. This was the second time we have used them and will again and again. Thank you!

Steamex is a wonderful company! We have used them many times. Blake cleaned our family room area…read morerug, basement carpet and basement steps in record time! He did a PHENOMENAL job (per usual) and the price is always such a great value! From furniture to flooring, the get it right! Give them a call!

Used Steamex 3 times and every time, they have been very professional and did a excellent job. All…read morethree times, I have requested Bill and am very pleased with is work and his professionalism. You cannot go wrong with SteamEx. Very trustworthy company that will be honest with you. Also, read Gary B's review and he is right, they will " tell you the truth as to weather they can save the carpet by cleaning or you would be better served by replacing". I totally appreciate that with this company. Could not be more pleased. Thanks Steamex.