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    Ace Appliance

    3.6 (33 reviews)
    Open 7:30 am - 11:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Ace Appliance

    Cooktop repair

    Range repair

    Appliance repair

    11 More Services

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Garbage disposal repair

    HVAC system repair

    Ice maker repair

    Microwave repair

    Oven repair

    Refrigerator repair

    Washer repair

    Ace Appliance Photos

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    2 months ago

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    6 years ago

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    9 years ago

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    11 years ago

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    9 years ago

    Service call was next day after my initial call for help. The technician was very informative and friendly.

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    11 years ago

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    11 years ago

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    10 years ago

    Kraig fixed my washmachine and I haven't had any problems since. He was very polite, professional, and cleaned up his mess!

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    14 years ago

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    11 years ago

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    Ask the Community - Ace Appliance

    Review Highlights - Ace Appliance

    Kraig the Technician from ACE Appliance was sent out to fix my washer.

    Mentioned in 3 reviews

    Read more highlights

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    Durocher's

    Durocher's

    (5 reviews)

    We bought a set of appliances from Durochers about 3 years ago. Last September, our refrigerator…read morestopped working. During the first service call, the repair people somehow cracked the inside of the fridge. I was told there is no way to fix the damage. The refrigerator needs a part from Samsung that has come in damaged now 4 different times. Durochers can order the part for next day delivery, so they could have tried far more than 4 times, btw. The last time, the part sat at Durochers for over 3 weeks before they even inspected it. ​ We have repeatedly asked for a manager to contact us, but been ignored every time. We have not had a working refrigerator in over 6 months now, but Durochers hasn't offered an apology or any sort of assistance.

    I have used Durochers for every kitchen appliance I have after having used big box stores in past…read moreyears. I cannot begin to report that Durochers had the best salespeople and delivery workers I have ever seen in the appliance business. For starters, saleswoman Kathy C. went out of her way to help me with scheduling my most recent delivery. Even on her day off, she kindly helped me with some questions I asked her about. The delivery and installation men were Superlative. I had the best experience with Justin and Stephen. They were very prompt and gave me updates on when they would arrive, complete with texted maps of where they were in terms of getting to my house. Their installation was very well done, and I contribute that to the attention to detail they had in doing it. They was extremely courteous and respectful. I give Durochers great credit for having delivery and service people like these two young men. Outstanding! I have always been pleased with the appliances, service and delivery at Durochers. In addition when I needed a broken refrigerator shelf replaced the service department was excellent. I actually received the shelf a day after I ordered it. I was also given information on how to get reimbursed by the glass company as the shelf was still under warranty. ( I want to add that I had a $500 gift certificate from Lowes that I could have used, but preferred to deal with Durochers instead. By dealing with them I avoided the aggravation and hassles in dealing with a big box store that I felt could care less about its' customers).

    Mr. Appliance of Perrysburg

    Mr. Appliance of Perrysburg

    (5 reviews)

    I paid $816 to have my refrigerator repaired by Mr. Appliance because food was freezing on the…read morebottom shelf. The technician came and replaced two parts. During the visit, he initially told me I would need to order those parts and that it would take two weeks to receive them, but then he said he had both parts in his car and replaced them. After he left, I noticed a lot of moisture on the top shelf of the refrigerator. I contacted the company several times, but they told me this was a different issue and that I would need to pay again for another diagnosis and repair. They had already charged $150 for the initial diagnosis, and later they asked for another $150 for a second diagnosis, saying the refrigerator was working fine when the technician left. I am disappointed that after paying $816 for the repair, the refrigerator still has problems and I am now being asked to pay additional diagnostic fees.

    Review for Mr. Appliance - North Central Ohio (Perrysburg location):…read moreI had a very disappointing experience with Mr. Appliance (North Central Ohio - Perrysburg). In July 2025, their technicians misdiagnosed my nearly 20-year-old dryer, assuring me the issue was a faulty coil valve. Based on that confidence, I paid $311. After the repair, the gas smell problem remained, and the techs admitted the diagnosis was wrong. They then suggested another $250 repair, which I declined. The part was removed, and I was told I'd get a refund. Instead, the office only refunded $55 for the part. I explained multiple times that I was willing to pay their $119 diagnostic/service fee, but not for a failed and reversed repair. That means I was asking for a fair refund of $192. With only $55 refunded, I am still out $137 more than is reasonable. Despite repeated calls and even sending a certified letter, I never received a return call from the owner or manager. The BBB confirmed they consider the matter closed with only the $55 refund. At this point, I am still out $137 with nothing to show for it--still a broken dryer and no resolution. This company misdiagnosed the problem, charged for work that didn't fix anything, and then ignored multiple attempts to resolve the matter professionally. I cannot recommend Mr. Appliance of North Central Ohio (Perrysburg).

    Ace Appliance - hvac - Updated May 2026

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