I was referred to this company by my next-door neighbor. Once I called, Kraig came within two hours…read moreand got the job done wonderfully. He knew exactly what to do and told me about everything. Wonderful job.

I have a GE washer that I bought in 2020 that stopped working. I called Ace appliance and they said…read morethere's a 90% chance they can fix any machine they look at. They charged me $100 and could not fix it but offered me a $30 coupon off of one of their new machines. SMH I would suggest you not go to them just go buy a new washer. You're gonna be out $100 for nothing.

I have had previous bad experiences with ABC Warehouse, but I decided to give them another shot…read more Last February, I ordered a washer and dryer from them (this being the "another shot"). I was scheduled for delivery, left work, and they never showed up. I called and they said I wasn't on the schedule at all. We rescheduled. I left work and waited. The driver called me from nearby to double-check that I actually wanted both an electric dryer and a gas dryer (which were the two items they had on the truck). Of course, that is not what I ordered, so they took both items back to the warehouse and rescheduled again. I left work and waited. I eventually called to ask where they were and they told me my appliances had already been delivered (on the day/time the driver called to ask if I wanted two dryers). Once I explained what happened (and they confirmed the situation as if I was just making it up to get another set), we rescheduled. Finally! I get my washer and dryer. It's been weeks, at this point. The washer didn't work from the moment it was plugged in. I called to let them know and they told me I had to go through the warranty company. I (very frustrated, already) called the warranty company. The agent I spoke to told me that is complete nonsense. They delivered a defective unit to me and I needed to call them back and demand a replacement. I did and they delivered a new one, with every person I spoke to along the way telling me how they were doing me a big favor...for replacing a defective unit they delivered to my house...RIDICULOUS! Well...here we are, just over a year later. The washer no longer locks or spins...and guess what? My warranty is up as well. I KNEW not to go back. I knew. Yet, I tried again. I am the queen of second (and third and fourth) chances. (That's why they didn't get a bad review a year ago.) Never again, though. I don't know how in the world they are still in business. I have not had a single good interaction with them. It CAN'T be just me.

I am very disappointed with ABC Warehouse and specifically one of their employees. I do not know…read morehis name, but he needs to be fired. He did not attempt to listen to a simple issue I was having and instead chose to bate me and make me seem like I was an idiot and upset me. Then he had the audacity to say to others at the store that he had dealt with me on a TV and that is why he treated me HORRIBLY. I have never had an issue with them in the past, and I have bought thousands of dollars' worth of items from them. Not just this, but I did not receive what I purchased. And they did not complete the installation as they stated they would. So, needless to say, my car started doesn't work correctly and they are unwilling to help!!

I love this company! I've used them a few times for washer/dishwasher issues. Techs are very…read morefriendly & informative. I will only use this company now.

From the owner: Ace Appliance services all makes & models of major appliances 7-Days a Week at absolutely NO Extra…read moreCharge. We also have a 25% off coupon at Ace Appliance inc. com

I purchased a washer from Quality Appliances on 2/26/24. The washer was to be delivered that night…read more It was not. It was delivered 2 days later. No big deal but when I went to use the washer it did not drain. I tried every cycle BEFORE I called them. When I did call I was told someone would be out to repair the issue. No one showed up. I kept calling since the washer was the most expensive in the store AND I was still having to go to the laundry mat. They finally send someone after 2 and a half weeks. He "fixes" it and still the washer does not drain. Now I call back the very next day and they take my information again, promise to send someone out and DON'T SHOW UP! I have been getting the same song and dance from them for 2 months. I finally go up to "Quality" last night 4/24/24 and speak directly to a salesman who has write my information, which after all these calls should be on ever paper in that building, down and promises to put a replacement washer on the truck last night and head over to my house with that and swap them out if he can't fix the original one. WELL GUESS WHO DID NOT SHOW UP. Better Business Bureau and small claims court HERE I COME!

Purchased a refrigerator from this place on 3-7-24, it was supposed to be delivered within 48…read morehours. It's now Monday the 11th and still no deliver. I went to the store and they were very rude telling me to leave the store, yelling and cussing threatening to call the cops. I just want my money back and their refusing to do so. taking them to court

My brand new Samsung dryer I just had installed from Home Depot wasn't producing any heat…read more Household Centralized was able to come out earlier than the initial date. Doug arrived within the time frame today. He ran some tests and installed the vent duct. He showed me that there was heat now. I felt the heat from inside the dryer and I was thrilled! Great work Doug! Thank you!!

Household Centralized Service was contacted by Lowes when my parents, less than 2 month old Samsung…read moredryer just stopped working. I was contacted by this company, appointment scheduled, and within the week Tyler came to the rescue. He diagnosed the problem in less than five minutes. Parts needed to be ordered and a tentative two week date for install. It was less than a week when I received the call the parts arrived and another appointment made. Centralized was able to give me a time window conducive to my schedule and I should add, that prior to both appointments, Tyler called and assured me of his arrival. A hour later the issue of the dryer was fixed. The primary installers of the dryer either were lacking the skill or proper tools for the electric connection and Tyler should me the charred wires. Tyler was friendly, knowledgeable, professional, and quick. A big resounding YES in recommending this company.

The delivery men were excellent and careful getting into the house with our new chair. They set the…read morechair up and showed us how to use the remote for the chair, They placed it where it belonged in the living room. The overall experience with this crew was excellent.

I am beyond happy with the service I just got from Durochers, Monroe, Mi…read more The techs know what they are doing, are courteous, clean and prompt. I highly recommend Durochers to everyone!

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Called late at night for a dryer squealing, ACE called me back first thing in the morning. Tech…read moreDylan was at my house by 9am, diagnosed, explained and fixed the dryer within 45 minutes. Ace will be getting further business from me. Price reasonable for the work done, parts needed and time spent