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    8 years ago

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    People searched for Heating & Air Conditioning/HVAC 430 times last month within 25 miles of this business.

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    AAA Air Control - Wishing everyone a happy New Year! We're grateful to serve the Highland Lakes community with reliable heating and cooling.

    AAA Air Control

    (15 reviews)

    I used them for service for several years and for two complete hvac replacements to the tune of…read more$17,000. They replaced the units about 3 years ago and we realized that the drain line is plumbed incorrectly not allowing water to drain. All drain lines are clear of debris and unit has been checked by another hvac company. I can activity watch the water drain into the pan rather than the main drain line. I called and asked AAA Air Control to check it out and I could send pictures in showing that it is plumbed wrong compared to the same exact unit they installed on the other side of the attic. They saw if they would not come out, would not look at it and not to send pictures. I recently sent them a referral for a new install as well and they no-called, no- showed. They used to be great but now seem indifferent to any service standards or customer loyalty and any time I have requested a appointment for service now, they always say they are backed up a month or two and cannot come out. So disappointing to watch what was a great company become like this everyone else and take your money and run, like a grifter . At the end of my call pleading with them to assist me, the office manager, Darlene hung up on me.

    We have a small vacation home in Johnson City that we are only able to visit a few times a year. We…read morewere having trouble with our HVAC on one trip and called for service. They came right out and inspected everything. Unfortunately for us, it was determined that we needed to have the entire system replaced. We met them down there a few weeks later (we live 6 hours away), and they were there as scheduled for the installation, and were in and out in no time. They set up the new thermostat and explained everything about it. Couldn't recommend AAA enough!

    Amber Air - hvac - Updated October 2026

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