I used them for service for several years and for two complete hvac replacements to the tune of…read more$17,000. They replaced the units about 3 years ago and we realized that the drain line is plumbed incorrectly not allowing water to drain. All drain lines are clear of debris and unit has been checked by another hvac company. I can activity watch the water drain into the pan rather than the main drain line. I called and asked AAA Air Control to check it out and I could send pictures in showing that it is plumbed wrong compared to the same exact unit they installed on the other side of the attic. They saw if they would not come out, would not look at it and not to send pictures. I recently sent them a referral for a new install as well and they no-called, no- showed. They used to be great but now seem indifferent to any service standards or customer loyalty and any time I have requested a appointment for service now, they always say they are backed up a month or two and cannot come out. So disappointing to watch what was a great company become like this everyone else and take your money and run, like a grifter . At the end of my call pleading with them to assist me, the office manager, Darlene hung up on me.

We have a small vacation home in Johnson City that we are only able to visit a few times a year. We…read morewere having trouble with our HVAC on one trip and called for service. They came right out and inspected everything. Unfortunately for us, it was determined that we needed to have the entire system replaced. We met them down there a few weeks later (we live 6 hours away), and they were there as scheduled for the installation, and were in and out in no time. They set up the new thermostat and explained everything about it. Couldn't recommend AAA enough!

They diagnosed and replaced our hvac system all within the week! They are AMAZING! Now I know why…read morethey have the reputation that they have. I highly recommend!

Had a drain problem, had it fixed quickly and very respectful technicians. Very valuable team to…read morehave on my property. Have recommended them often. Unit was installed in 2008.

Wonderful family own company that took care of us after my father passed away. They have always…read moredone right by us and worth every penny we spent with them for a new AC unit. They've been good to us and highly recommend them.

Have had quite a few issues with my system which is only 2 years old. However, the Owner has…read morereached out to me personally and is managing a definitive fix. I appreciate her efforts and that of the Technicians who keep the business running...!

Fair, knowledgeable, friendly. Would use again. Didn't mind…read morea curious homeowner lingering over his shoulder and asking questions.

Not only was CSR extremely responsive (they were the only ones who could get to the house in under…read more24 hours), the technician quickly diagnosed the issue and repaired appropriately. Communication was clear and thorough. I am sufficiently impressed such that CSR will be my "go to" company for HVAC maintenance and repair.

I had the pleasure of meeting Justin and his expert team this weekend when they came to our rescue…read more After a compressor had to be raised nearly 11 feet out of the flood zone to allow lower flood insurance premiums, it was placed on a platform directly outside and entry door. Needless to say, my buyers were not on board. So, Hill Country made a couple of trips to Kingsland to quote it out and finally to make the correction. My buyers are happy and their neighbors are relieved to no longer have to stare at that unsightly mess. Thank you so much, Hill Country Heating and Air Conditioning. I hope to be able to refer you soon~

They are definitely the best in the area. Very knowledgeable and super friendly. My air conditioner…read morewent out in the late evening, and they worked me into the schedule for the next morning. They didn't have to, but they went out of their way to help as soon as possible. Awesome customer service. It was the hottest day of the year yesterday and today is not going to be any cooler. My family and I are very thankful they came by to help!

I am completely satisfied with the work the man from All About Air did to get my air conditioner…read moreback in operation. The service man was diligent and very thorough. He explained the problems clearly and kept at it until my house was cool again. My ac went out Sunday, I called the office on Monday and the service man came Tuesday morning. The bill was totally reasonable. I will definitely call then next spring for a routine system check be for summer hits.

This company holds to a high standard of business practice. The techs are clean, knowledgeable,…read moreefficient and courteous. Their prices are consistent with the market. They responded quickly to my request for service. There was a warranty issue with my call which they resolved in a prompt and professional manner.

Michael from A/C Express answered the phone immediately. So glad because our ac was not working…read more Basically, our drain line was clogged! Being a handyman I asked to walk me through steps to unstop the line, and he did. Of course my compressor was down and could not unstop it. He said on a Friday afternoon he would send a tech out and he did, but it was him!!!! 10 minutes later he was on his way and we had our ac back. A/C Express installed our unit 5 yrs ago. Their Customer Service is second to none. Their professionalism is impeccable. Their friendliness is refreshing. We have counted on their response and they have come through once again. Thank you and please call them for new service or product replacement or service your existing needs.

I've used AC Express for many years and their reliability, honestly, and friendliness goes well…read morebeyond anyone else I've worked with. Their response time is also amazing. This is especially important when it comes to AC issues in Texas weather. While I don't look forward to having another AC issue in the future, I do appreciate knowing there's someone I can trust nearby.

Steve Smith at Liberty Air LLC did a fantastic job! From start to finish, Steve was professional,…read morecommunicative, and clearly knew his stuff. He showed up on time, explained everything he was doing, and made sure the work was done right. Pricing was fair and transparent -- no surprises. If you're in the Liberty Hill area and need HVAC work done, I wouldn't hesitate to call Steve again. Highly recommend Liberty Air LLC!

Steve came out on time and corrected the fault in the AC quickly. Great interaction and…read moreoutstanding communications. This company is a "well oiled machine"! Very through. Thank you Steve!