Love the look of this Amazon Fresh, very nice inside! Employees were super nice and friendly. Lots to look at! Their bakery and deli is wonderful! So far so good!! read more

Having low priced items AVAILABLE when advertised! It's not cool to arrive at the store and the advertised items are GONE!!

Their website and store signage says open at 7:00 am. Stood outside at 7:20 and multiple employees just walked by without opening the door

Not sure why there's a bunch of 3 star reviews??? Must be a bunch of Jeff bezos haters! The store and lot were extremely clean, so were the bathrooms, the shelves were adequately stocked, the checkout process was insanely quick compared to the lazy workers at Walmart, the price were great, you get special pricing if you're an Amazon prime members, they also have a large selection of healthy options in just about anything from meats to yogurts to dry and frozen food. This place is awesome, a pinnacle of grocery stores and a modern marvel, I love Amazon prime, video, and fresh. Bravo to another great invention! read more

We love Amazon Fresh. Pros, employees are super nice and super helpful. The prices are amazing. The difference between shopping at Safeway and Amazon Fresh is substantial. Cons, the employees who do the online shopping are everywhere with there big carts. It's to the point where they take up a whole isle and there's a lot of them. They push there carts around the corners at Mach 3 with no understanding of what's around the corner. I have been almost hit several times. I respect they have a job to do but the common sense factor is not there. Half the time, the shelf's are barren. And there's an employee that has a white small BMW straight pipe with fat huge wheels in the back that parks in the front and leaves with his Amazon Fresh shirt and flies down the parking lot super fast in low gear so he can hear the back fire on his car. It sounds horrible to 99% of society and he's not cool. He looks look like he's compensating for something. Not sure read more

I've been twice now. Once during the opening week craziness and once on a slow weekday morning. My take- It kind of sucks. Expensive except for a few "Prime Exclusive" sales, very narrow aisles, limited selection, and less than fresh produce. There are far better stores in the area, both in terms of price (WinCo, Walmart) and selection (Raley's, Safeway) including the far superior Amazon owned Whole Foods down the street. read more

Walked in on Sept 29th of 2024 to check out this new store... was happy to know their grapes were on sale if Ur a prime member for $1.99!!!!! And it was the 365 Whole Foods brand, too, lol.. I noticed the store has a lot of Whole Foods items, and I thought that was funny... then I asked if Whole Foods employees get a discount in the store since they carry Whole Food items, but they sadly don't... it's so bad where even the employees don't get a discount at the store they work at. I then proceeded to check out their hot prepared Foods and see what they provided in that area. Overall, the majority of their Foods was seriously overpriced that I'd rather buy it at my work with a discount... or just get it at Grocery Outlet!! I bought their cheese curds at the hot bar and it tasted okay. It was pretty bland.. their store at least was organized and clean. Great customer service... i think I'd only shop here for the low discounted sales read more

This place has great prices for Prime members! My only criticism is rain checks when they are out of stock on a special. You have to go to customer service, which can take over 15 minutes. When I'm using a smart cart and walk through check out, that's a counterintuitive delay. Clean store, great staff and Alexa to help find items! It puts the fun in a weekly chore. read more

I use Amazon prime quite heavily so I thought the Amazon fresh grocery store would be great. The store itself is very clean and organized. The staff I've interacted with seem to be friendly and helpful. But really, the prices are crazy high and are as much if not more than Safeway, Bel Air, nugget. Yes, some of their sales items can be very attractive and good, especially when they first opened up, but now what's the point to shop there? -The seven dollar pizza is blaaaa - the selection of foods is OK but not great, and this is Amazon! -the prices are are crazy! I mean, only rich people can really afford this kind of food or people who don't know how to manage their money. - I have yet to see anyone eat or take food from the ready eat section. And that's crazy because the section is quite large, so there must be a lot of waste, which is sad. -I've used the cart just to give it a good shot and try it out, but it seems clunky and really heavy for a cart you have to push around the store. -and what's with the paper ads, the middle section is nothing but a big advertising saying it's got the low prices which is a complete crock. I do love that I can take back my returns to the store. And it's very cool that they will give you $10 off if you spend $40 in the store but to be honest I've tried this several times and I can't find a $40 worth of stuff that I wanna pay their prices for to get the $10 off. I want to see the Amazon store do well and be around, but I'm afraid that it will not be based upon the number of people. I see shopping there on any given time. It's a novelty and it will wear off or management will get smart and start being competitive. Let's hope! read more

What a joke of a grocery store. Surprised Amazon would put their name on this. Selection is terrible. Can't easily connect to the app due to terrible cell service. Bakery items looked very not fresh made. Will not return. No compelling reason to. I'll stick with Nugget and TJs. read more

NEGATIVE STARS!!! Fire all of the current employees and throughly interview competent people to work for Amazon. I have never shopped in a grocery store that had incompetent employees. Just shopped there around 1pm. There was an employee restocking some fruit. I was picking out a bag of mandarin. That employee told another customer "Umm I'm working in this area" the customer said "I'm waiting for her to move so I can go through with my cart". First off, the dumb employee response was extremely unprofessional. Also, I'm not going to move just for another customer to push her cart through. She could've gone around where there was plenty of room or the employee should've moved out of the way so that the customer could push her cart through. Just walking around the store was repulsive, dirty and unorganized. Another employee scanning items for pick up was also another incompetent employee. First off, he smelled like horrible body odor. He blocked his cart in front of the refrigerator area where the cream cheese and the milk was. Multiple customers waited more than 5 minutes for him to move his cart and he was aware that we were waiting to grab something from the fridge. He had no clue of his surroundings. Lastly, the cashier was slow as a sloth. It seemed like he couldn't figure out how to bag groceries. He took forever to bag the customers ahead of us. I almost left my full cart at the register. I told the cashier that I'll need some bags today. Fare enough he asked me how many? Isn't it obvious that I'll need as many as it'll take to bag all of my groceries? I wanted to like shopping at Amazon Fresh but I was frustrated the entire time. Avoid shopping at Amazon Fresh. Not worth the frustration. Nugget, Safeway and Trader Joe's are way better environment to shop. read more

BAD CHICKEN! and you can not call them if you shop inside of the store. If you call online they can not help you if you shopped in store. My mom is really sick and eating bad chicken is NOT GOOD. called health department read more

Absolutely horrible. They don't have any carts and the door person can't communicate. Handed us a regular basket. Would need to stand In long lines. . Waste of time. Would not return. read more

There's good organic options. I also like that the food has it all so you don't have to go to Whole Foods and Safeway/ Walmart because there's tons of options. The staff is also friendly and the store is clean. The prices are like Walmart prices, this is my new favorite store. read more

It was great using the carts that adds the prices of your merchandise choices as you put them in your cart So you know what you are being charged before you even check out read more

Ordered Amazon fresh for delivery last night. Said it was out delivery at 11am. The order never showed up and when I went Amazon to track it, they said they could no longer track it. I called the store and they said the driver ran out of time and stopped for the day without making the deliveries. Ok, he asked what he could do and I said deliver the food. He said he couldn't do that. All he could do was offer a refund. Ok. But now he says the refund will take 5 days. Ok, big problem there, I spent all my food money on this order and now you won't deliver it and you won't give my kk way back for 5 days? Seriously? And then he has the nerve to ask if I still want to tip the driver. I will NEVER order from here again. Buyer beware. Do not give them your money. read more

Nice friendly employees from who I interacted with. No carts available to grocery shop so I gave up pretty quickly. I walked around anyway and shopped prices. My Mountain Dew was 1.68 higher for a 6 pack than Winco or Walmart. Fruit looked good , prices not so much. If anyone wants my free Amazon coupons they can have them , the aisles are beyond small. Somebody tried to stack 10 tons of groceries in an 6 pound sack. read more

Easily compared to Whole Foods or Raleys as far as prices and brands of items in the store. I really like their fruits and vegetable section, wide variety! They have a cool electric cart where you put your groceries in and it totals up everything for you. Nice store! read more

While I understand the hype of the door buster prices, it doesn't have much appeal if the shelves are completely wiped out. Of the 12 items I came in for, only 5 were available and then very little selection. This store will need to staff up or increase ad orders....will give it another shot but if they don't solve OOS, it isn't worth my drive. read more

Best associate help ever. Veronica was a sweetheart and helped us through our entire journey. The only problems we had were completely our fault lol. read more

The prices in the store are more than double the price on the website. They refuse to honor advertised prices. They say the store Amazon Fresh and the website Amazon Fresh are not related so it isn't false advertising. Really? They use that excuse to not honor Prime membership, too. This is a fairly new store, but the smell of decomposing fruit when you enter the store is overwhelming. There is no reason to go back to an Amazon Fresh. read more

Excellent customer service and great assistance. Loved the store. The produce was fresh and the prices were very competitive.

Can you say OVERRATED! Clean yes, service basic and minimal. Prices absolutely no difference then any local grocery store, they carry no speciality' items, and zero reason to shop here. The new shopping cart experience is just self check out on wheels but you have to log in so it takes longer and you become an unpaid worker for a billion company. read more

I got an ad from Amazon Fresh with a few items I wanted on sale, so I tried this store for the first time today. I was surprised there were hardly any cars in the parking lot. When I started looking around, the price stickers were confusing. One price in large numbers (everything severely overpriced), and another price for Prime members. I had to ask the checkout person how it worked. She helped me access my Amazon app, but I had to connect to their unsecure wifi to do it. Once I found my items, two of which were sale items, I went to the same gal to check out. When she announced my total, I asked if that included the sale discounts. I was able to look at the screen and discovered I had not gotten my discount on three items. She punched something into the cash register and announced a new total, a little lower than before. I asked why the system did not automatically give the discounted prices since I had scanned my Prime membership icon thingy before she started checking me out. She said, "Oh, sometimes the system doesn't recognize the discounts." WHAT? I was pissed, to say the least, and told her that this was my first and last time in the store, that it is such a hassle, I'll never be back. Once I got home, I discovered the "system" had still failed to give me the BOGO on the soft drinks I purchased. But it's not worth $7 to drive all the way back to the store. So be aware. You have to double-check everything. I didn't even get an apology from the clerk for the mistakes. To me, if a clerk knows that the "system" doesn't always work, she should check every item herself. I just have to suspect that she knew it had not given me the discount. I WON'T BE BACK!!!! read more

I would love to say that this is a brand new grocery store and that they still need to work out some of the kinks, but it's just not that easy. The whole concept of the Amazon Fresh grocery store is baffling, confusing and not worth your time. We visited the Roseville location the day after they opened. The employees are very friendly and very burnt out from the opening. They have many brand new Smart shopping carts, which you can choose to use (or just use their regular shopping carts). The manager at the front (very nice but - completely checked out) was facilitating the 10 min waitlist for the smart carts and explained to me that, these are $80,000 carts and to please not leave the cart in the parking lot. She asked me to bring the cart back to the front of the store and unload my groceries into a regular cart and wheel that cart out to the parking lot to load the groceries into my car. My husband just about fell over when I told him that. The smart cart basically works as a scanner, scale, and self check out (unless you have booze) and then you would you need to stand in line and have ID checked. Because it's a scale, she sternly explained that the children CANNOT ride in the cart or hold onto the cart and she warned me if my 5 year old twins did attempt to hold on or throw anything into the cart, we risked the cart resetting our shopping cart and we would need to start over. They also have a shitty Crispy Cream counter inside the store, NO deli with any fresh food or pre packaged pasta salads. The sushi looked imported and awful (they use hunks of imitation crab) and NOTHING was on sale (think Safeway prices), and NO advantages for being a Prime Member. Door-Busters? What Door-Busters?! Maybe on opening day? I can't think of one reason I would go back to this grocery store. read more

They cancelled my order despite it saying, "guaranteed for pickup". Won't order or stop by here again. Ordered a prime rib here this morning for pickup on 11/26 read more

Really enjoying this store.. reminds me of another whole foods. The organic selection is great along with the bakery.

Price seems more expensive than the nearby supermarkets. The salad and hot food bar don't look appetizing at all. Soup doesn't come with croutons in small packets. You have to put croutons from the salad bar section into the soup as part of one item and they got soggy and gross by the time I got home. Worth checking out only once unless they make changes for the better in the future. read more

I'll confess to walking out in disgust after only scanning several aisles so I totally missed the food bar area and others. The produce was outstanding looking but with corresponding high prices. The package goods on the 4 aisles I looked at were full price and then some. This place is NOT a discount grocery store nor even remotely close. I have no intention of paying 40-70% more than the exact same product would cost at Walmart or Winco. I did grab an avocado on deal for 33 cents but that was it. I'll go back another time to check out the other side of the store but based on what I saw I don't see myself becoming a shopper here. I gave the place 2 stars for cleanliness and effort. Price wise, forget it. It's a joke. read more

It's very nice to have food delivered because it's very convenient it's very nice for everyone concerned