I grew up not too far from this store. Customer service is pretty consistent and the prices are competitive compared to Bel Air and Raley's. Their ads come out Tuesday night on the handy Safeway app. The old school way (cutting coupons from ads) is still availablel. For the discounts, you can use your phone number. That gets you member prices, which saves you money. Without signing up for the Safeway membership, you will pay a substantial amount more. This store is very clean. It's nice to grab yourself a coffee at Starbucks while you shop. All the departments work very hard to maintain an organized space, although there are hiccups here and there. They have great weekly specials. One that I am fond of is their "$5 Friday," where they offer an items/items for a deal. At this store, if they are out of that item that is part of their $5 Friday, you snooze you lose. For example, Safeway was offering the beef short ribs at just $5 a pound in their meat deptartment back in mid January, but they ran out. Normally, if they're out of an item that's on sale, you can request what's called a "rain check" at check out. This "rain check" is good for 30 days after it is given to you. I just found out they do not offer "rain checks" at this store for $5 Friday items, as said by the new night manager on Friday February 6th. Thankfully, it was already provided to me in mid January by an employee that also did not know this was a rule. So they honored it. At this store, "rain checks" are available on other items that are on sale in the ad during the week. Since this Safeway is not close to where I live, two other Safeway's have told me they offer it on all items all the time because they want to keep the customers coming back. Even on the $5 Friday items. So, for the inconvenience of having to go to another store because of this, I did drop my star rating by 2. I like using self checkout. It is easy and quick. The card systems take Apple and Android pay. There is a checker available to help you if you run into any issues. One person watches over about 6-8 self check out stations. Regular check stands are still available, too. I won't stop coming to this store. My client lives around the corner and she has her favorite Safeway items, like that roasted chicken I just picked up for her. She loves drinking Sprite and about every other week, Sprite will go on sale at Safeway's as "buy 2, get 2 free" and every so often, "buy 2 get 3 free." How can you pass up a deal like that?! read more

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Let me pay dollars more for groceries so I can save a few pennies on gas.... Make that make sense... Then advertise Hawaiian strawberry papayas but yet the sticker on the papaya says product of Brazil. Then there's the oh so friendly customer service. Not sure about this place. Definitely wish Bel air would step up their game. Only reason I go to Safeway is the variety but I don't know if it's worth all the other BS. read more

There is nothing better than the extra protein from flies on your donuts. The case was loaded! read more

Safeway - Donuts & Flies - Grocery Near Me - Roseville, California

I love there deli sandwiches but today is now the 2nd time I have had a problem with the guy who works at the deli are made a complete mess of mine and my husband sandwiches and didn't even listen to how we wanted them made there so hard to eat now and also everything is falling out of them and also listening to us at all. The Safeway was clean though from what I seen but we didn't go into the bathrooms. The staff is normally really nice and friendly and helpful and they do listen to what t you have to say read more

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Customer service leaves little to be desired...while there are a few friendly cashiers...the overall attitude of customer service is abrasive and not worth your wait...go elsewhere read more

Be sure to check your receipts after shopping at this store located at 989 Sunrise Avenue in Roseville to make sure the prices of the items that you've purchased match the advertised prices and/or the prices listed on the shelves. Today we bought some asparagus that had an advertised member price of $1.99 per pound but it was $5.99 per pound when it was rung up. The cashier refunded the difference but the wrong price remained in their system. We've had this happen before on previous shopping trips to this store. Not good. read more

This is a pretty good grocery store, sometimes I come here for groceries. the prices are a little higher but the quality is better

Hubby and I stopped into this location yesterday morning heading to our weekend getaway, since I forgot my sunglasses at home and needed a new pair to protect my eyes from the sun. The staff were nice, but not very knowledgeable about what they have in stock. Their were no mirrors by their sunglasses you'd expect to see to pick out the right shape for your face before purchasing a nice pair of sunglasses. Not to mention the sunglasses, along with the rack by their customer service was very dusty, so I didn't end up purchasing any. I did on the other hand purchase some Safeway brand toothpaste that worked just as good as Sensodyne for a lot less money that we were in need of! And we were able to use the restroom before hitting the road, as well as deposit a check at US Bank inside! read more

Safeway - Safeway brand 2 pk is just as good as Sensodyne for a lot less money! - Grocery Near Me - Roseville, California

We were in the area and needed a few groceries. There was plenty of parking and wasn't busy for around 5pm. The store was clean and well stocked. The seafood selection was good and the prices were reasonable. We needed stuff for a salad and we were able to find everything. Checkout was easy and there were no lines. They had just opened their gas station recently and had good prices. read more

I prefer this Safeway over the one on Sunrise in Roseville bc this store is larger and tends to have sale items in stock. The other safeway always seems to run out of sale items I wanted to review the food items they had at Safeway. I tried the salad combo- 1 protein item + 2 salads for $9. I got: Seafood salad w veggies (there's 2 types; both $9.99/lb): imitation crab + a few shrimp. Was probably my 2nd fave out of what I got. I liked the celery in it for the crunch. Chk+ cranberry salad (7.99/lb) was meh... i don't like green onions. Not much taste except for cranberries giving it sweetness. Good amt of chk if you like meat. General tso's chk ($ ??) as protein: terrible, too much breading, didn't even feel like i tasted chk in it at all for 90% of it. Deviled eggs potato salad: fave out of the bunch. not bad, prefer eggs a bit less hard. $5.99/lb. Would like celery in it. Found that they sell it pre-packaged in the grocery store section for $4.99 for 16oz, so I'll get that next time instead. Service at the sushi place, chinese hot food place, fried food place and salad place was good, everyone was very quick to ask if I'd been helped. Overall: service good, selection good, actual food: 2-3 stars probably won't buy again. read more

Pricy but always clean and stocked with my frozen dessert non dairy options. Helpful employees and we get in and out through self check.

It's April 2024... Most of today's *MILK/DAIRY* selections were dated March 2024. EXPIRED. Could this Safeway on Sunset and Pleasant Grove be the worst market in the area? So poorly managed? Proceeding to the deli section, I came across SALSA. Started to pick those up and they also were date-expired. I like the employees. The overall market itself is borderline dirty. Especially restrooms. Avoid this Safeway overall. Whole Foods or Nuggett Markets run circles around it. read more

Lolita will make you the best sandwich! She placed our peppers, olives and pickles on a napkin first so they didn't soak our bread. Precision and deliciousness read more

Safeway - Sandwich Heaven - Grocery Near Me - Roseville, California

I ordered a cake for my moms birthday and picked it up today, it looks like a five year old decorated it. The service was good and the employees were nice and it was done on time but I wish someone would have told me they didn't have a decorator in to do the job. I would have purchased a pre decorated cake instead. There was another cake like this in the display with the balloons, these balloons do not look like the display ones did and the writing is just not what we wanted. read more

Safeway - birthday cake - Grocery Near Me - Roseville, California

I came into Safeway on pleasant grove blvd with 2 coupons that I received for being new to the neighborhood. After I checked out I did not see the coupons deducted on my receipt. The manager was called and she tried to convince me they were deducted but not shown on receipt. Que was the manager who was very unfriendly and offered no apology. I did not appreciate the treatment by her, and her terrible customer service. read more

I went to this location because unfortunately i lost a gift card that was gifted to me probably accidentally thrown in the bin with the boxes and the wrappers, this was before 8PM on 12/28/2023 when i came and no one is in customer service so they called somebody to help me and 2 of them came out from the office who did not help me at all and did nothing to help me. I have the receipt of purchase with me and i also have the gift receipt and these people did not do anything, nothing at all did not even looked at the receipt just said if its lost they cant do anything about it, did not even try to be honest so there is really no point of customer service in this store if you ask me. read more

Almost lost $200 cash in this location. But the nice employees turned it to guest services. Glad I was able to find this money, 10/10 great customer service. read more

Safeway - Envelope - Grocery Near Me - Roseville, California

I always like coming here they always have great weekly adds and a lot great items on sale plus they have a A Conveniently located Starbucks inside which I appreciate having my coffee when I like to shop early in the mornings I enjoy having my Morning fuel the staff is awesome here they are Always happy to help you find exactly what you are looking for abs they will even walk you to the aisle and show you exactly where it is which I definitely appreciate because I can't even tell you how many times I walked by the aisle that I think it would be on and it's on the other side of the store so it's definitely nice to be shown where it is I love the delicious baby items my favorite is the sugar donuts and my families favorite is the French bread and they also have really great quality meats with great taste great for barbecuing when the weather is nicer this establishment definitely has something for everybody they have conveniently located in front of the store sanitizing wipes for you to use while shopping which I definitely appreciate them taking extra precautions with COVID-19 I highly recommend this establishment for anybody looking for a great deal they have great weekly ads and always have great sales on all the items throughout the store I will definitely be coming back here again very soon from here to visit and we're great experiences to come thank you Safeway read more

Safeway - After cooking for 50 minutes it didn't completely cook it was cold inside and got thrown away - Grocery Near Me - Roseville, California

Safeway on Fremont in Monterey Ca. selling yesterdays donuts at the same price as fresh...no notice posted. read more

My bday cake loll it's funny now and they gave me a refund but I won't be getting anymore cakes here, how can one not spell birthday. read more

Safeway - a birthday cake in a box - Grocery Near Me - Roseville, California

Safeway is now charging for Bananas by QUANTITY not WEIGHT... I thought that this was a good place to spend my money, not any more. Makes inflation worse... read more

After a horrible and upsetting experience at Raley's on Douglas, I ended up at Safeway to get a cake for a friend's bday. The woman in the bakery was shutting down but turned the lights back on so she could help me pick a cake. She really saved the day and was very patient and helpful. I knew she wanted to close down and probably go home, but she stayed. Thanks lady in the bakery! read more

Only two check stands open on a holiday weekend. Lines down the isles. The checker asks for additional checkers and the manager comes and tells people to use self check out which also has a huge line. read more

I like going to this Safeway but I'm done. Every time I go to that safeway, they have someone outside asking for signatures and donations. Normally I just say,"no thank you" and I keep it moving but today 5/5/23 3pm I said no thank you and the guy said,"No problem, I'll try again on your way out" and that hit a switch with me. On top of that on my way out another guy ask me if I want to make a donation to some charity.....man I just want to buy my over priced chicken for dinner and my coffee creamer for tomorrow! I'll go to another store for some time read more

Me and my friend came in just after 10 last night and were picking up some snacks as we were gonna have a movie night. We got through checkout and just as we were about to be handed our receipt the female cashier on duty looks at the food we picked out and very loudly said "that's a major high". I think it is incredibly unprofessional to accuse people of being high and to make weird comments on the food people pick out. It left both me and my friend very irritated and we both said nothing, awkwardly laughed and left. I will definitely not be coming back to that safeway again as I don't enjoy being judged for what I eat. It was literally a bag of chips and some sweets. Incredibly odd and unprofessional! read more

This review pertains to the pharmacy located at this Safeway, the store itself is fine. If I could give this review of the pharmacy zero stars, I would. I have been using Safeway pharmacies for the last 15 years and have never had an issue like the one I've had during the past week trying to get a prescription filled. The woman with dark black hair is the most unhelpful and unprofessional healthcare "professional" I have ever encountered. When I presented a savings card for a new prescription that my insurance denied I was told, "you did not read the fine print" and that my doctor was wrong. So, before I went back for a second time I called the manufacturer to make sure that my information was accurate and was told that the pharmacy was using the incorrect charge code and to follow the instructions on the savings card. On this trip, I encountered another pharmacist who was more helpful and actually called the number on the card but was unable to resolve the issue due to the manufacturer's help desk being closed and advised me that I should come back the following day. I went back the following day and was met by the dark hair pharmacist who again told me that I did not read the fine print and told me "as I told you before I won't run this savings card," but failed to offer any help or recommendations. When I asked to have my prescription printed to take elsewhere I was told that it was "non-transferable." She did not offer to call the phone number listed on the savings card under the section "instructions for pharmacist" or offer any recommendations to help get my prescription filled. I find this behavior completely appalling and unbecoming of an individual in the patient care field. I would seek other pharmacies to help with your care as this pharmacist is more than willing to play doctor by telling you what prescriptions you can and cannot have and act as legal counsel when it comes to issues she does not want to resolve. Coming from someone who has shopped at Safeway frequently, I will no longer be a patron to your stores and will take my business elsewhere following this encounter. read more

Wow manager Samantha made my day! I bought flowers like I do every Saturday. But this time I bought them from Safeway. The ones I bought died within a day. I called for the manager and they told me to bring them in. I did and totally remembered the managers name because its my daughters name Samantha. Wow super friendly great communication and made me feel comfortable. She gave me my money back and gave me free roses for my inconvenience. Guess what these flowers have lasted 2 weeks now. Thank you Safeway, i will always be back!! read more

Sara and Brittany at the deli area! You guys are always so helpful when I come by for lunch sometimes. Always friendly and accommodating, thank you so much!!! Really enjoyed the freshness of the food, I really like the sun-dried tomato basil pasta, super delicious!! read more

Staff is really nice and not too pushy, but the place is always full of asshole customers who give you rude looks or laugh at you. There's also always teenagers and the homeless lurking around and it's very offputting. read more

Worst customer service probably should wait until 10 to close self check out I had two items with my son who doesn't act the best sometimes just wanted to use self checkout and leave they said oh sorry we are starting to close them meanwhile have 1 checker open and the person in front of me must've been shopping for the month and had two full baskets! So i waited 5 mins before asking the lady shutting down self checkout to open a new register so somebody did and 3 people went in front of me who was next in line. SMH no common courtesy at all but that's the checkers fault of course people want to get in and get out just like me, i had the worst day and this really topped it off. I worked in a grocery store I know you don't just open a lane without inviting the next person in line who's been waiting read more

Customer service is definitely not a concern at this location. All of the employees don't acknowledge you when you come to the register, that's when you say hello to the customer, lol. Unless I say something first, the only thing the employee at the register says is the total. I realize most of the employees at this particular location are on the spectrum but they should still be taught some kind of customer service. read more

I went to the deli to get some pastrami. The people were very nice, but couldn't figure out how to do 6 ounces on a scale which weighed items in hundredths of a pound. No basic math skills. 12 ounces is 3/4 of a pound. Half of that is 3/8 of a pound. The conversion for 3/8 of a pound is .375. It's just not that hard people. read more

I had a bizarre and embarrassing experience at this Roseville Sunrise Safeway store. I came into the store after driving a long evening shift for Amazon. I knew the store was open late and I needed to use the bathroom. As I walked to exit the store, an employee named Shira stood in front of me and said she could ring up my purchases at the register. I thought this was odd since the register was not near the store exit and I was not carrying a shopping basket or any store items. I told Shira I wasn't buying anything. Shira then started to become aggressive and in an accusatory tone said, you came into the store and didn't buy anything?? She came closer to me in front of my face, which was already an uncomfortable distance since she didn't have a mask on and I did, and asked me, why did you come in the store then? What were your intentions? Shira interrogated me further and again repeated, so you came into the store and had no intention of buying anything? What are you doing in the store then? At this point I was already embarrassed for being stopped from leaving the store for no reason and I told Shira I came into the store because I needed to use the bathroom. I asked her if she was accusing me of stealing something. She didn't answer the question but instead, just looked me over as if trying to shame me. At this point, I became frustrated for being confronted this way when I had done nothing wrong I and said to Shira this was no way to treat a customer. I asked to speak to a manager and told him about my experience. He showed little emotion or concern for how I was treated but said he would talk to Shira. I left the store but I was very upset. I came back inside and asked for the store manager's name and got information to address my issue to Safeway leadership. The next morning I called the store and asked to speak with the manager, Julie. I was transferred to her voicemail and I left a message briefly describing my experience and asked for a callback. It has been over a week since this incident and I have received no contact from Safeway. As a Safeway customer for over 10 years and a frequent shopper at the Roseville Sunrise store, I am embarrassed and humiliated over this experience. I was shamed and I feel racially profiled since I am a Hispanic male for simply coming into the store to use the bathroom. This kind of treatment is not something I have ever experienced in my life and hope to never experience again. read more

This Safeway has really nice employees who go above and beyond! It's always clean and well stocked.

I want to thank you for ruining my Christmas dinner. I ordered a complete dinner and would be picking it up Christmas Eve morning, went to pick it up and They didn't have it. After another employee looked again they found it but only got the ham no sides. They said there are no sides. How difficult is it to write an order? The girl on the phone even confirmed what I ordered. read more

The best value! Delicious! Great service!! My office is located around the corner ... walked there the other morning to get something for breakfast. Saw their breakfast sandwiches and burrito ... chose the burrito. What a great value for 3.99 ... ton of stuff added in it and a great option for a vegetarian. I tried to remember the lady that helped out ... was it Jan? Hmmmm... I can not remember!!!! Ugh! But, she was great! read more

Safeway - Breakfast burrito..... awesome!!! - Grocery Near Me - Roseville, California

You would think if they're going to close down most of the registers in favor of self-checkout. They would have somebody at self-checkout for when the machine inevitably tells you there is an "unexpected item in the bagging area". You would also think that the only employee anywhere near self-checkout isn't ringing up a cart full of groceries for someone in the self-checkout and completely oblivious when someone else's machine is yelling that "help is on the way"! Well, you'd be wrong. Because that is exactly what happens here. I'm reminded why I stopped going to Safeway. The checkout situation has always been horrible. Good to see it's par for the course at this location. read more

I ordered 50 pieces of chicken from the deli. All the staff working were so friendly. The chicken was ready and hot when I arrived. The chicken was crispy and cooked to perfection. I appreciate all the effort the staff made, to ensure I walked away not only with great tasting food, but a great experience too. read more

This review is primarily for the floral department, I had to get some flowers for my Grandmothers grave and the person who was working there Saturday afternoon was awesome. She helped me pick the right one out and then even trimmed my flowers, put it in a vase, and put it in a box. It was really nicely arranged. There is another flower shop in Roseville that I used before but they were pretty pricey for the amount of flowers I ordered plus delivery so I opted to stay in the area for flowers. read more

Curbside pickup is quick and easy. Love the produce they pick! Really friend staff. Good quality, easy and continent.