I'm shook. I was literally here two weeks ago. TWO. WEEKS. Pulled into the parking lot and immediately sensed something was off. The sign? Gone. Just... erased from existence like it was in witness protection. I sat in the back of the lot for a solid minute processing the stages of grief. Denial. Confusion. Mild bargaining. "Maybe they're renovating?" (They were not.) The most unexpectedly entertaining part? Watching other loyal customers pull up. Park confidently. Pop the trunk. Grab their reusable grocery bags with purpose. Stride toward the door. Slow down. Squint. Pause. Existential crisis. We made brief eye contact, the universal look of "You too?" Honestly, we could've formed a support group right there between the abandoned cart corral and the faded parking lines. RIP to my routine. RIP to my parking spot. RIP to convenience. Five stars for the memories. Zero stars for the sudden breakup text energy. Gone, but clearly not forgotten. read more

What a cool place! They gave me prompt, great service ! They carry good stuff and food in this place. I recommend this grocery store! read more

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Best Experience.. "The Manager" "KELLY" So Friendly and helpful and knowledgeable. Raleys/Bel.Air Need MANY more "Kelly's"!!! Thank You Kelly for making the transaction with Gatorade purchase so smooth. I appreciate it. I actually live over by Galleria but usually end up driving to this location as much better experience in bakery and deli . I live very close to the Bel.Air on Sunset and Standford but service is just Not the same. Thank You Again "Kelly" read more

I miss shopping at this location . I used to live across the way and always shopped here. I ordered rotisserie chickens once a week for many years. Always cooked to perfection, always called and was treated nice on the phone and in person. I would call and ask the deli clerk to put aside 2 chickens for me from the last batch of the day. Never had an issue. Always perfect transactions and courteous clerks even when busy or short staffed. I moved and now live closer to the Raleys on Foothills...and they are no comparison. I would rather go out of my way for these perfectly cooked chickens to serve my family a nice meal. Great customer service too. Well done... my girl at the deli is always kind and friendly and always working hard. Always! Thank you very much. read more

Raley's - Grocery Near Me - Roseville, California

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Was in this store for the first time in 10 years. Absolutely no one on the floor to answer questions & only one cashier with a long line. And no "quick check out" registers. read more

No express lanes, no self check out, checkers also bag the groceries... long lines and awful customer service. Literally NO reason step in this Raley's ever again read more

This store is disgusting and depressing. It's been here since I was a small child and looks and smells exactly the same. Terrible. Terrible produce and meat as well. Do better and get with the times! read more

WORST BLUEBERRIES. Just had to find a way to give feedback. The blueberries I bought last week labeled "grown in Georgia" were the worst of any I've ever had (and thats a lot!). They tasted like soap. I threw the 16 oz cart out, and they cost $$$$. Please take a taste of what you are selling and try for a better source. read more

I read these reviews and many have the same complaint and Raleys response to these customer complaints is robotic. Nothing has changed the store might as well be going out of business it's dirty, low inventory stock and what's on the shelves much is out dated or close to it. There is no pride in this overpriced corporation and it's so sad to see these stores in the condition they are in. read more

went to raleys in roseville on douglas blvd first off i dont see very well asked the clerk where the soda was and she said aisle 10 did not find it so went back and said i couldnt find it and she said sorry and then i asked for more help and she said its there so i asked her if there is another grocery store close by and she said safeway on sunrise ave so i ubered there and got what i needed i can see why raleys pobaboly will be out of business soon no customer service very sad grew up going toi raleys neighborhood market in fair oaks read more

Sizzling Wok Raleys has great Chinese food. The service is great and the cost is reasonable. I definitely recommend Sizzling Wok.

Went in to buy their special and I wasn't a member. The Manager took time to install the app on my phone and set my account. She did a quick tutorial and then rang me up. I was so grateful and she went the extra mile to help me ot read more

This store needs some TLC. There's no self checkout. There were two check stands open and both lines were halfway down the aisles. It is now 2023. Amazon stores allow you to walk out without assistance lol. Update your store. Thanks. read more

They have a plastic barrier to help employees nice to see The place has some people many things missing. They have eggs at least. Everyone was pleasant and cordial. They have 6ft at the reg to help.... read more

Raley's - They are taking care of their employees - Grocery Near Me - Roseville, California

This Raleys has always been fantastic to me sometimes I do special orders and they're always accommodating it's always a pleasure to visit this location all the employees are very friendly and helpful I really appreciate that. I visit us Raleys one or two times a week and will forever be coming here. read more

people here are always so nice and helpful. The man who serves the Chinese food by the cafe is very kind and lets me know about deals that's are going on. read more

The service at the meat counter was horrible. Shopping on Father's Day Sunday, 9am and asked for assistance. It was a very simple request about the Tri Tip that was on special. The employee was clearly annoyed I asked for help and proceeded to display aggressive behavior, throwing doors open, almost hitting another customer. I still thanked him, which he ignored me, and that's when I'd had enough rude treatment. I stooped to his level and made a snide comment. I'm so tired of crappy customer service and today was a tipping point. Not likely I'll shop at the Bel Air in Auburn EVER again. I can make my point with my buying habits. This gals had enough! read more

I do t know what it is from all the stores around this area but they have poor customer service and always short on supplies. It's a small population, this isn't LA county where we are trying to supply millions. I placed an order online and half of my stuff was not available. They gave me options but it was annoying that every healthy item they didn't have but all the cheap brands were available. read more

I have been shopping at this Location for a few years now. I've unfortunately run into to a few things that make me never want to shop at this location. We were just there shopping today, we picked up some Buitoni Torelloni near the butter and dairy section of the store. My fiancé went to take it out of our fridge and the package was open at the top and the contents inside were MOLDY. read more

Raley's - Grocery Near Me - Roseville, California

This store consistently is out of items on the floor that will be in "the back" because they are "doing inventory" or "out of stock". We have gone there 30 years but they don't care about any customers, long term or short term, all they care about is "them". Totally mismanaged. Go to sprouts or safeway, Raleys is done imo. Second class store with first class prices. read more

We used to really like shopping at this Roseville - Douglas Blvd location, but it has really gone downhill over the past few months. We try to shop local and support family businesses, so even though this store has so many things that are not desirable, we kept trying to overlook them and kept returning. No more!! Expired cold items, meat items, and many other grocery items have become more and more common. Produce selection lacks horribly and many of the packaged produce items have expiration dates that are on the same day or the following day. Anytime we write in using the scan link at the registers, we get No response. Talking to any of the managers or employees regarding out of stock or expired items is like talking to a wall, they pass us off like they are hoping we'll just go away. There are many other grocery stores near and around this Raley's - Roseville Douglas Blvd location .... My strong suggestion is that you shop at one of those instead of being frustrated and disappointed shopping here. read more

I always enjoy coming here whenever I am in the area they have the best quality in there delicious bakery items there donuts are good the French bread is good the individual cakes are good and so are the regular cakes are very good they have a great quality of meat and service deli meats are great quality I can always find a great deal plus they have Pete's coffee inside which comes in handy when you need a cup of java to wake you up while you shop this store is always so clean very clean atmosphere very friendly helpful staff Shelby and the other bakery staff are always very friendly and always smiling very great customer service plus the butchers are very help helpful when I have asked if they have a certain meat it always a great wonderful experience I look forward to my next visit here very soon thank you for being so friendly and helpful bel air staff keep up the great work read more

The employees are friendly, but Ashley the Manager is so rude. I overheard the way she talks to employees and she was rude, then I asked her a couple questions and she was rude to me. How did she ever become a Manager ? read more

This location use to be good but the last year or so it has gone downhill. My husband asked for help finding a seasoning packet. The young gal looked briefly and said " we must be out " My husband called and I said keep looking , its probably there. He did and it was. Then he ordered deli sandwiches for us said no tomatoes and pleas add onions . Got home , no onions but there was tomatoes . The bread was so stale it fell apart. Probably won't be going back here. Also, the deli potato salad was the weirdest we have ever had, the potatoes were not cooked and the eggs were randomly sliced, not diced. no seasoning, no flavor. read more

Pretty good store, the quality of food is not bad! You can also have some sandwiches for lunch, very good ones!!! read more

Raley's - Fruits section - Grocery Near Me - Roseville, California

The store is in major need of a facelift! The mood in the store is almost gloomy and stale. The Employees seem to be too busy talking and standing around to help out. You almost have to chase them down even at the deli counters. The lines were super long and rather than opening a new line they closed one. I put my items back and left. read more

This location is the one I frequent on my way home from the office. Although I have one in my neighborhood, I actually enjoy coming to this one better. It might be because of the neighborhood (I live in S. Natomas, so you can see some ghetto stuff in & around there), or maybe cuz it's a newer store, but I mostly think it's the way it's setup. I really like how the produce section is right in the middle of the store, near all the cash register lines. It feels so open & airy, I just love it. I also find the employees here are, dare I say, nicer? No, more like friendlier & more willing to help me. My last encounter in this store was at the meat counter where I was looking for help in determining what type of cut was needed for a roast I was planning to cook in the crockpot. Lord, I wish I could remember the lady's name....it was something unique, that's for sure! But she was so kind & helpful, and encouraging after I told her it would be my first attempt at cooking the thing. LOL Anyways, this Raley's is definitely a place I enjoy grocery shopping at. We all know sometimes, it's just not enjoyable, but I've never found that to be the case here. & Of course I'm part of their Something Extra program, which I absolutely LOVE!!! Keep up the great service guys! read more

Love this Raley's stores friendly service. We are also very pleased with the produce and meat departments variety of choices. If we've ever had a problem or issue , which is bound to happen from time to time, it has always been resolved quickly and to our complete satisfaction. We use the grocery delivery service at least 2-3 times a month. Very happy with this Raley's from the meat department to produce. I'm sure in time we will use this service even more. read more

I walk into Raleys in Roseville on Douglas today, see a Specials sign...avocados for 97 cents apiece, if you're a member, which I am. At checkout, rung up at 1.99...when I complain, told that I would had to do the online digital selection of the avocado before entering the store to get the lower price. This was not mentioned on the display. Seems like bait and switch to me. They seem now to have two clubs...the regular one where you show your membership card or enter your phone number, and another one where you pre-select even better deals via internet before shopping. I think they do this knowing that most will not take the time to do this....it allows them to display avocados, for instance, at 97 cents when they know only a small percentage of people will have prepared for this before entering Raleys. They also know that most will not notice they were charged the higher price until after they've left the check stand. Maybe this should be part of the 'Raleys Story'...how Raleys does not honor the posted sale price, and, makes the customer feel like he's the one who screwed up. read more

I want to shout out to the Deli team for an amazing experience with a catering order on January 22, 2022. Kim went out of her way to be sure I had the items I requested for my order (thank you so much Kim!), when I picked up my order, Tyler made sure I had everything I'd ordered and even ran to get me another cart and helped me to my car as well, when he discovered that the ice I'd purchased had a huge hole, he ran back inside and exchanged it for me (Thank you Tyler!) There were two others that were great at their jobs, the employee that helped me decide what to order and even gave me samples to try - very helpful! Also the sweet girl who also made the sandwiches I'd ordered - she did a beautiful job and the platters looked amazing! At the baby shower, I got nothing but great compliments about the sandwiches and salads - so glad I went with Raley's! It's wonderful when people take pride in their work and that was apparent every step of the way! Also, I talked to 3 different people in the Floral department - first Gabe who had a great helpful personality and since she was going to be off when I brought my balloons in, she made sure that her team knew I was coming - the two sweet girls I spoke with after that - one when I dropped off my balloons on Thursday and the girl I picked them up from on Saturday were both so kind and helpful! The girl on Saturday even helped me take two huge bags of balloons to my car! Such a great experience overall with this store!!! Please be sure that those I mentioned know how much I appreciated them doing their jobs so well and they all deserve recognition! Way to go Raley's in Roseville! read more

Raley;s is sort of caught in the middle. I think they are lacking in identity right now. They used to be so busy , but the big box stores took away customers. They are like a comfortable pair of shoes though. Reliable. They have a pretty good health food section and I like the cosmetic and lotions they stock. I find them to be reliable but a little dated. read more

Raley's - Supplements. - Grocery Near Me - Roseville, California

Stopped in here to pick up last minute snacks for my game night with my family. I hardly ever come into this location so didn't know where much was I'm sure I looked suspicious wondering up and down the isles lol....but it's great they had everything I need and was close to where the family lives. read more

Raley's - Grocery Near Me - Roseville, California

I sopped in really early in the morning around 6am to pick up some medicine for my kids. Of course it was easy to get parking and nobody in the lines. I found the medicine in the back of the store and quickly made my way to the checkout. I paid for the medicine and opened it up when I got back to the car. It was nice this pace was open early and I even think it is 24 hours because most of the other drug stores in the area were not open around this time. read more

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I recently moved into the area and this is the closest grocery store. I have walked into their deli/hot plates starving and found something yummy, hot, and fresh. I have done my weekly full-cart shopping and they have never not had something on my list. I decided to use their pharmacy rather than a drug-store based one and have been delighted with the personal care of their Pharmacy staff. read more

I've been in this Raley's 3 times and each experience was worse than the other. The staff are so rude, if they even bother to acknowledge you. I had a situation where I dropped a lottery ticket (unscratched) in between their wood chip pile and couldn't get it out. When I asked for help, the staff was so annoyed. The woman even asked me "how much is the ticket" like I should just let it go. But the worst experience happened in the bakery around 7:00 p.m. I wanted a little cake for my co-workers bday so I walked up to the case. The, HORRIBLE woman behind the counter was doing some busy work a few feet away from the case. She looked up at me and then just looked back down without saying anything. So I asked, are you open for me to get something out of the case? She rudely said yes, but continued to do whatever she was doing several feet away. NOT ONCE did she walk over to the case to help me find something. I even asked her what something was in the case and she said, "what does it look like", again without even walking over. I then asked if she had any other cakes back there and she told me to go find something in the pre packaged area. I wish I would have taken a video of the situation because it was unbelievable. I honestly felt like someone was playing a joke on me. I have NEVER been treated so poorly by anyone. And it wasn't even like she was busy. There was NOBODY else around. Truly upsetting. Needless to say I drove over to Safeway on Sunrise. The bakery woman was actually shutting down but turned everything back on to help me find a cake from the case. Raley's is banned for me now, at least that location. Unfortunate because I'm in that shopping area several times a week for class. read more

Placed my first delivery order and it was supposed to be delivered between 6-7pm. I called the store15 minutes after the order should have been delivered and the guy I spoke to wasn't sure about the status of my order. He kept me on hold for a few minutes and then tells me it has left the store, but he would call the carrier to get an eta. Several minutes later, another employee calls and apologizes for the delay in delivery and says the order it just being finalized. So it has not left the store yet and it was 7:36. Also, the lady that was finalizing the order couldn't give me an eta. Still no groceries and I've been waiting 50 minutes past delivery time. Pretty disappointed. read more

Just wish the Management would train staff to be nice & friendly. It's tough now, try to remember that we drove there to do business with you and your company. Have a better attitude. You can feel the vib!! #smilebehindthemask read more

Have shopped at this store for years. Store is clean well stocked and staff is helpful. Placed my first e cart order yesterday and was thrilled with how easy the web site was to use. I payed with my debit card when I checked out. THe order was ready when I arrived at my scheduled pick up time and the employee who brought my grocery's our was helpful and friendly. I was so pleased with the entire process I tipped the man well. When I checked my account this morning I was suprised to find that my charge for my purchase $255.00 and it went through yesterday and this morning a pre authorized hold was placed on my checking account for the amount of the bill plus a 15% service hold of $285.00. I called raleys and was told by the e cart department that they couldn't help me and I would have to call their service center. When I spoke with the rep at the service department I was informed with a very rude condescending tone that the preauthorized credit cards hold is listed in the fine print along with the additional preautorized hold for 15%. The woman was rude unhelpful and condescending that essentially it was my fault that my card was charged twice because it's in the fine print!! If I purchase something online at target they put a preauthorized hold on your card until you pick up your items. They dont charge your card and then the following day place a hold plus 15% of your purchase after you already paid in full and picked up your purchase. WORST customer service I have ever experienced in my life. I am a single mother. I don't have excess in my account after I pay bills and food. The "process" as the service rep called it caused my account to go negative and instead of apologizing and recognizing that there is clearly a flaw in there billing process she blamed me was rude and unprofessional. On average I spend anywhere from $600-$800 a month on grocery's here and after this terrible customer service experiance I will NEVER shop at Raleys again!! I will go out of my way to tell everyone that their "Family of fine store" does not care about your family and could care less about the stress and the trouble caused by their flawed online system. Be warned if you use the e Cart service never pay with your debit card!!!! read more

I HATE THIS STORE! They never have enough cashiers and it's infuriating! Tonight I stopped by because they're the only place I can find Rebel ice cream in pb chocolate & there was one cashier with an ENORMOUS line--like ridiculous line! So another cashier with his light off, Bryce, begrudgingly helped a couple customers. He was so rude to the woman in front of us. I was shocked. He even had the nerve to look at us and roll his eyes about her to us. This place sucks! So many better options in Roseville!!! read more

WARNING!!! I can't believe the response I got from the managers most worthless pieces of shit in the business. They knowingly and willingly sold bad fish and fruit, When called out on it Nick, Kevin, and the GM Chuck said they will refund but no compensation.It's not even worth with my gas money or time to go back. (We bought it going through town) Are you kidding me?! Of course your going to refund you can't charge me for rotten food expect me to pay for that's called extortion. If you care about the quality of the stuff you buy You would not shop there unless you had to this place is pathetic. They do not respect their customer they have terrible customer service and the management feels entitled to talk down to the customer. And when I asked about more details of who I was talking to and last names, specifics they couldn't say anything but "that's private information" and we can't give it to you. So that very well could be aliases or it could be the jerk off's that work there either way this place should be a ghost town in a year If the customers have any self-respect. With Amazon having better service products and fresher food I think it's a no brainer you just order from them stay at home and save your gas and your time. Or go across the street to Safeway where at least they guarantee their product and they will compensate your time and trouble because they actually care about your experience. read more