I was totally on the fence about coming back! Check the previous review post for the initial anxiety that was created. 6 days after the review, management DID NOT reach out, but I decided to book an appointment with someone else. This time, with a master sylist-Julie!! Julie did her thannnnnggggg!!!!! I booked a refill with Julie after 2.5 weeks of wearing the full set that Nathalie initially installed. Remember from the last review, Nathalie took 50 minutes to do my full set . I knew more time could've been given, but since I was a total newbie, I shrugged it off. This time around, Julie took about 45 minutes to do the refill. Yes, a refill!!!!!!!! My first stylist did not take her time and clearly did not give me the full look I deserved. I am officially indebted to Julie as she gave me exactly what I KNEW I was missing. Today, I decided to show the image of my lashes after walking out with Julie. Please reference the previous photo to see how I looked walking out with a supposed full-set. Long story short, give things a second try. You'll be certainly surprised at the outcome (one way or another anyway )! read more

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Conveniently located, clean facility and affordable special for a first timer. It was very informative to speak with the front desk staff yet a bit overwhelming. All the lengths, depth and shape was explained but done quickly. We had a private studio but the door was kept open not sure why and didnt know there was a leg pillow for support that would help with comfort for the service. The lash stylist was kind but hard to understand not sure if it was her mask or her accent. She was quick in her application but for my first experience here the customer service could have been better. I was provided a paper on aftercare but never got shown the products and upon check out the staff was on their phone. Lashes look nice I wish the staff was lore personable. read more

Amazing Lash Studio - Eyelash Service Near Me - Houston, Texas

They don't listen. Since I have never had lashes, I asked their advice. My request was that they were casual, not thick, minimal, and looked like my natural lashes. They suggest #9 & #10 but I didn't know what that meant. They were too long & I wasn't happy. The timeframe to have them redone is 3 days. I called in two days later to say I wanted them redone but it was Cmas & I couldn't do it within the 3 days. I asked to speak to the manager but instead of the manager calling me, the receptionist called to say they would wave the fee of $40. to remove them and give me half off a new set. I asked again to have the manager call. She said she would have her call but she has not called yet and it is 8 days since I have had them done. I guess I will let them fall out & go to someone else to start over. read more

I love this place. Vivian- my tech is the best!! She does amazing work!! I've been coming here for years. read more

Amazing Lash Studio - Hybrid YY lashes set. - Eyelash Service Near Me - Houston, Texas

Do not go here! If you ask for one of the offered lash styles they will not listen. The last techs will do their own style on you, not what you requested. The style that I receive was in the notes and Quinn lied and said I asked for a different style, which was a blatant lie!!!!! Beware of Quinn she comes off as sweat but will lie on you!!!When you tell them it's not what you asked for, they will ask you to pay again. When you refuse to pay again they will refuse service. Any positive reviews you see because the offer a discount for positive reviews. Don't believe the Hype!!! The worst experience I have ever encountered at a place of business. Do Noooot go to this location!!!!! Buyer Beware! read more

Ann is amazing, been going to Ann for about a year now and have never had any complications or concerns, she is quick and efficient

Celine is a fabulous lash stylist! She offers me great advice and always does a fantastic job with my lashes. Love this salon & Celine!

Celine has been making my lashes fabulous for the past few month's. She's gentle, listens to what I want and they last. Love them! read more

Amazing Lash Studio - Amazing Lashes - Eyelash Service Near Me - Houston, Texas

2/18- manager Kayla hung up in my face as I was trying to book my services. She then said she is refusing services because I "left a negative review" so be careful if you share a review about your experience and it is not five stars, you will be denied services. She claims customer services, her top priority, but hung up in my face and doesn't care to fix the issues that I've encountered. I explained to her that I would love for them to change my mind about their customer service and I would be happy to take my review down or change it, but she didn't care. BAD go to a stand alone lash artist. Management has no customer service etiquette. They blame things on system errors then don't have their story's straight. Double book you. Switch your appointments to higher costing services without telling you. They have excuses but nothing to offer for their inconveniences. They promised me $5 off through text yet over charged me more than the original service I booked. The lash artists I've gone to are good, but it's the absolute worst dealing with management and front desk services. Supposedly she is going to have her general manager Lindsay call me. read more

Celine was amazing and very gentle. I recommend to anyone looking to get lashes for the first time. read more

Amazing Lash Studio - Eyelash extensions - Eyelash Service Near Me - Houston, Texas

Vivían was great ! Crystal too great service ! It was great service my first time going ! read more

Amazing Lash Studio - Classic lashes - Eyelash Service Near Me - Houston, Texas

I've been going to this location for over 4 years and have found the lash technicians knowledgeable and professional. However in the last few months the 6D volume lash extensions have been the worst quality. I have had to go back almost weekly for a full set costing much more than the 160 I pay monthly for the membership. I just recently registered a couple of complaints and finally decided to cancel. Upon canceling, rather than being treated like a long term customer who never complains and always tips generously, I was informed by text that I was not welcome to come back to use my credits. Very interesting and ridiculous since I had made it crystal clear by canceling that I would not be returning to this location. While I was extremely frustrated that I was again paying double and using both monthly credits for one set of lashes that were barely showing, I was not upset with the staff. I was upset with the very poor quality. They did offer to redo them, but I decided to cancel and find a new lash place as the best course of action to resolve the quality problem. What's more is that the manager was rude and dismissive and paid no attention to the fact that a long-standing - 4-5 year customer was not happy with the results. They sent several Lengthy text messages claiming I was unhappy with the price not the quality. Make no mistake, i will pay and have paid for good quality. I will not spend the price of a new Mercedes each month for wispy, yet with heavy thick glue, lashes that fall out in two to 5 days. If you want good quality here, ask for Julie. None of the other good lash technicians are still working here and the manager Kayla is extremely unprofessional, does not care about customer relationships and will take any feedback you have and gaslight you if you dare to voice any concern, no matter how valid your concern is. I really tried to keep this relationship after all these years, but the quality and customer service is no longer there. I will try another location because past experiences at the I-10 and Cypress locations were excellent. It's a bit further to drive, but well worth it to get what you pay for and not be gaslighted if you ever have an issue. It's clear to me that this location is failing and having trouble keeping their once talented staff. Wow and her answer is I've never been there. Lol I've been going to this location since you first opened in 2019 - at least twice a month! This is just another indication of your Terrible management. Not Amazing at all! read more

Celine did an amazing job with my full set of lashes. Probably one the best stylists I've had since I've been a member for the past 10 years at ALS. read more

This is the second amazing Lash studio I've tried to go to. Both online and door posts an 8 PM closing time. Once again it's 7 o'clock and nobody's here! I just want to show somebody what I'm working with and get a consult before I book an actual service read more

Great friendly staff! Will see the am soon as the holiday season is fast approaching! read more

Amazing Lash Studio - Volume set! - Eyelash Service Near Me - Houston, Texas

Just done eye lash extensions with Celine . She did wonderful job and I have beautiful eyelash now . I Will come back again with Celine

Great customer service by Laynie and amazing lashes by Vivian! Clean and professional location :)

I had my appointment with Celine today and she was amazing as usual! I will definitely keep coming back to this location from now on

I love my lash tech Vivian. She keeps me looking good! Check her out she's the best! read more

Amazing Lash Studio - Eyelash Service Near Me - Houston, Texas

Love my stylist Celine, she has done very well with my lashes and always walk out looking amazing !

"SIMPLY AMAZING!" Quinn has been doing my lashes since Fall of 2021! I love being able to wake up and go, and no makeup is necessary with eyelash extensions! They are light, feathery, and totally natural looking. I could not be happier with the results! We have a HOT TUB that I use often. My lashes seem to hold up nicely as long as I am careful. I do follow Quinn's directions of not getting them wet for 3 days to let the glue dry! I recently met the new manager, Tina. I asked her several questions about my account and my monthly plan. She was very helpful and I will be continuing with a new plan that will work with my lash needs. read more

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This location is great! I have used several locations in several cities and this was is my favorite. They are so nice, friendly and helpful! I did a full set with Julie and not only is she awesome, she's pretty quick. read more

I recently went to get my lashes done again after all the chaos. I got a full set of volumes with Natalie!!! She did an amazing job. This is a photo after 5 days and I cleaned my lashes and they are still full which is great. Only downfall is when you have multiple credits you can't use it for upgrades or volume refills. Which is why I put 4 stars. This location is very clean and they do check temperature and ask typical questions to ensure everyone health and safety is priority. See you soon Natalie! read more

Amazing Lash Studio - This is a photo after 5 days and I cleaned my lashes. - Eyelash Service Near Me - Houston, Texas

Personally this is one of my favorite locations since they are able to execute the look that I like/prefer, I've had trouble with other locations not being to do the style and volume I desire. If you want amazing lashes with proper placement I would recommend you go to Katrina or Quinn. read more

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RThe wonderful service providers are bullied by the receptionist. I cannot imagine working there or having to suffer the abuse from management. Very racist and toxic environment. 1 star I guess. . read more

recommend NATALIE this shop was amazing i'm so happy ! Girl Rachel was really nice when I arrived at the shop . This was amazing work and great customer service read more

Amazing Lash Studio - Recommend Natalie ! She's amazing GREAT SERVICE - Eyelash Service Near Me - Houston, Texas

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First of all, my lash artist Mary did great at her job. She's new so she's a little slow, but she did her job right as far as I can tell. The issue was in dealing with the front desk. This was my first time here, I made an appointment online the day before with an artist named Vicky. She had good reviews online so I felt comfortable booking with her. When I went in for my appointment, I arrived ten minutes early and told the receptionist my name and that I had an appointment with Vicky. She checked the system and asked me if I'm "Maddie Roberts" because that's who the system shows Vicky has an appointment with. She apparently also found me in the system but that I was not with Vicky. I told her again what my name is, and even showed her my email confirmation WHICH SPECIFICALLY SAYS MY NAME AND VICKY'S NAME. Once again, she looked at me like I was stupid and asked me whether I'm sure I'm not Maddie Roberts. At that point, I knew I was dealing with an absolute idiot. She asked me whether I booked appointments under two names. What on earth? When the lash techs from the back came to the front desk to see what the hold was, this receptionist kept giving them side eye looks and saying I'm Maddie Roberts in the system. Lady, I just told you I'm not Maddie Roberts. Since there was no other customer present at the time, they just told me to go ahead with Vicky. When Vicky took me back there, the receptionist came running out to say that I was actually with another artist called Mary. At that point, I just wanted my lash job done and to get out of there so I just went forward with it. I don't know what was so confusing to this receptionist, but while I was getting my lashes done I overhead her messing up other people billing etc. so she clearly wasn't with it. Inexperience is fine, but side eyes and insisting that I must have booked under some other name, what the heck? I'm going to attach a screenshot of my appointment so this crazy receptionist maybe learns that sometimes you just have to keep your stupid comments to yourself. No read more

Amazing Lash Studio - Screenshot of appointment - Eyelash Service Near Me - Houston, Texas

Amazing Job! I love Julie! I feel Beautiful Everytime. Never disappointed. 4 years straight! Thank you so much!!

This was my 1st time getting my lashes at an Amazing Lash . And I loved the service . I had done the "sexy" style in volume 6D with Natalie & I loved them . It's been over 2 weeks and my lashes still look great . Natalie was very nice and funny , and she did great with my lashes . Thank you so much Natalie read more

Amazing Lash Studio - Look great thank you - Eyelash Service Near Me - Houston, Texas

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I love my lashes! Queen is the best! I've been an avid fan of Amazing lash studio at Briar Forest for more than a year, I highly recommend this studio for all your lashes needs! read more

Amazing Lash Studio - I don't want them super long, they look natura but fuller - Eyelash Service Near Me - Houston, Texas

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Today, an appointment was made for me to get a mini fill that I would have to pay for. Instead, I spoke with the manager and we agreed to allow The lash artist to correct the problem. Julie offered set volume set and they came out wonderful. I appreciate that management valued my concerned and executed a resolution flawlessly. read more

Amazing Lash Studio - A perfect set, fingers crossed they last until my next infill. - Eyelash Service Near Me - Houston, Texas

Great service! I love my lashes! This was my first time trying out this location. Any interaction I had with the staff was very welcoming. My lash tech, Vicky, was very precise and gentle with her work. Katrina, the manager, was very resourceful and informative about all the questions I had. Overall, I had a great experience and will definitely come back to this studio location! I greatly appreciate how they follow all safety and health protocols (i.e. everyone wore masks, sanitizing, etc.) read more

Amazing Lash Studio - Eyelash Service Near Me - Houston, Texas

I love this place. Convenient to my house and all the ladies are very fried at the front. Vivian is amazing! read more

Amazing Lash Studio - 30 minute refill! - Eyelash Service Near Me - Houston, Texas

I have had my lashes done for several years, and was looking for a new location after my recent move. Julie is AMAZING! She was fast and precise. She got my lash look just like I wanted and they have lasted longer than any other lashes I have had! read more

I've been getting my lashes done for over 5 years and this was hands down the worst experience. Some lash artists are better than other but this is the first time it was painful and I actually feared for the health of my eyes. She plucked an eyelash out on one eye and then taped my eyelid up so much it opened eye. Natually my eye started burning and watering. I told her it was burning and she just gave me a fan and told me to relax. The fan just added dryness to the burning and I ended up having her stop because I genuinely feared for the health of my eyes. Now I have one eye only half done but at least my corneas are intact. read more

I have been a loyal customer of this location for 2 years going on 3. I came last week to get my lashes done and the new manager was very rude, bragging on how she fired everyone while not knowing how to work the system herself. She then proceeded to take 15 minutes to check me out, the only customer of the day. I let her know multiple times I had to run and didn't have time to wait on her to figure out their system. I came today to get my lashes done, and they put a note on my account to single me out that I had to pay before more services now due to her not knowing the system. I respectfully declined. And will never spend my money with the location. Mind you I am a weekly client who has referred clients and I tip my stylist 30+% every time ! read more

I've been getting my lashes done here for the past 7 or 8 months. AND OF COURSE!! I always book with Julie. She is very professional and SLAYS my lashes hunny! And not only does she slay them, but the longevity is another story. They last so long that I can go 5 or 6 weeks if I wanted to. Thank you Julie! You always get me together! read more

Amazing Lash Studio - Lash extensions by Julie - Eyelash Service Near Me - Houston, Texas

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Okay y'all we are almost a year in since I been coming here and I stick by my very first review! I love this location. The staff is nice, polite, and professional. Also my master stylist Julie is just that a MASTER when it comes to these lashes! Y'all gotta come see her you won't be sorry. read more

I got my lashes done by Julie and she's absolutely amazing! I will definitely come back and I highly recommend this location and Julie! They are super nice, attentive, and clean (: read more

This place is amazing! The staff is so nice and welcoming and my eye lashes came out great!