I came here because of the perfect 5-star rating and almost no negative reviews, so I had high expectations. I booked the 90-minute head spa package for $120, which included multiple steps such as hair washing, hair treatment, foam ear cleaning, acupressure scalp massage, and hair steaming. Unfortunately, the experience was disappointing. Most of the steps felt rushed and not done thoroughly. For example: 1. The hair wash was very basic, just a quick scratch and rinse 2. The ear cleaning was barely noticeable (I didn't feel any foam or proper ear massage as described) 3. The "feather" step lasted less than a minute 4. The scalp, shoulder, and neck massage was minimal, with no real acupressure as expected. 5. She did not massage my arms and hands thoughtfully, just using a wet towel to wipe the arms and hands instead. A large portion of the time was spent simply rinsing water, which felt more like filling time than providing actual service. The owner was friendly, which I appreciate, but the service quality does not match the price. For $120, I expected a much more professional, detailed, and relaxing experience. I've been to many similar places across the U.S., some cheaper, some more expensive, and this was honestly one of the most underwhelming experiences I've had. I also question the authenticity of this business's 5-star reviews, as my experience did not match the rating at all. I believe the reviews may be purchased or incentivized (there was a sign offering 5% off in exchange for a 5-star review). Based on my personal experience, the current rating does not accurately reflect the service quality. I want to leave an honest review because, for me, the issue is not about the price but the quality of the service, so I cannot give a 5-star rating like some other customers just to get some "discounts". I hope the business improves staff training and service standards. Personally, I won't be returning. Mình đến đây vì thấy tiệm có đánh giá 5 sao tuyệt đối và gần như không có review tiêu cực nào, nên mình đã kỳ vọng khá cao. Mình chọn gói head spa 90 phút giá $120, bao gồm nhiều bước như gội đầu, ủ tóc, massa tai bằng bọt, massage ấn huyệt da đầu, xông đầu phú thuyền , v.v. Tuy nhiên, trải nghiệm thực tế khá thất vọng. Hầu hết các bước đều được làm rất qua loa, không kỹ và có cảm giác bị làm cho xong. Cụ thể: 1. Gội đầu rất sơ sài, chỉ gãi nhẹ vài cái rồi xả nước 2. Vệ sinh tai gần như không cảm nhận được (không thấy bọt hay massage tai như mô tả) 3. Bước "múa lông công" chưa tới 1 phút 4. Massage đầu, vai và cổ rất ít, hầu như không có ấn huyệt như mong đợi. 5. Không massage tay đàng hoàng như mô tả mà chỉ lấy khăn ướt lau sơ qua 1-2 lần. Phần lớn thời gian chỉ là xả nước, tạo cảm giác như đang kéo dài thời gian cho đủ 90 phút chứ không phải cung cấp dịch vụ thực sự. Điểm cộng là chị chủ khá dễ thương, nhưng chất lượng dịch vụ hoàn toàn không tương xứng với giá tiền. Với $120, mình mong đợi một trải nghiệm chuyên nghiệp, kỹ lưỡng và thư giãn hơn rất nhiều. Mình đã đi khá nhiều nơi gội đầu dưỡng sinh trên nước Mỹ, từ rẻ đến đắt, nhưng đây thực sự là một trong những trải nghiệm kém nhất mình từng gặp. Mình cũng nghi ngờ tính xác thực của các review 5 sao của tiệm này vì trải nghiệm của mình không hề tương xứng. Mình nghĩ có thể tiệm mua review hoặc khuyến khích khách review khống (bảng ghi giảm 5% nếu để lại đánh giá 5 sao). Nhưng theo trải nghiệm cá nhân của mình, số điểm hiện tại không phản ánh đúng chất lượng dịch vụ. Mình chỉ muốn review chân thật vì với mình vấn đề ko nằm ở tiền mà nằm ở chất lượng dịch vụ nên mình ko thể review khống 5 sao như những khách khác được. Hy vọng tiệm sẽ cải thiện tay nghề và đào tạo nhân viên tốt hơn. Cá nhân mình sẽ không quay lại nữa!! read more

Good service. Friendly Vietnamese lady. Quiet, clean, relax environment. I had a great experience at this spa. The staff were friendly, professional, and made me feel comfortable throughout the entire visit. The facility was clean and relaxing, and the service was excellent. They took the time to explain the treatment and answer my questions. I left feeling refreshed and satisfied with the results. I would definitely recommend this spa to anyone looking for quality service and a relaxing experience. read more

Từ một khách hàng tìm đến Dovera Beauty & Head spa để thư giãn với gội đầu dưỡng sinh, hôm nay tôi đã trở thành kỹ thuật viên của chính nơi này. Dovera Beauty &Head spa đã cho tôi cơ hội học nghề, rèn tay nghề và khám phá niềm đam mê thật sự của mình. Giờ đây, tôi tự hào được đồng hành cùng đội ngũ Dovera để mang lại sự thư thái và năng lượng tích cực cho mỗi khách hàng ghé thăm. read more

My 2nd experience! Always the best! The vibe is always positive & peaceful. I love the service, staff is always very kind & attentive. We each got the 1 hour for $80 Head Spa service. Absolutely loved it again! The tea after & the blow drying of the hair & styling options are always wonderful! Definitely be making this our go to place! read more

Ivy is the best. First time here and i have a good time. This herbal head spa was absolutely amazing. The therapist was professional and attentive, and the pressure was just perfect. I felt completely refreshed and recharged afterward. It's not just a hair wash, it's a full wellness experience. read more

Aimee was the most amazing person ever! She did such a wonderful job I got the 90 min head spa session. The massage technique she used was OUTSTANDING! She is so good at what she does ‍ I drove 2 hrs for this appt and they have a customer for life read more

Today I had my back acne treated and Duyen did it for me. She was amazing. I felt very comfortable and was taken care of very meticulously. I will come back and introduce many of my friends to the service here. Thank you very much. read more

My wife and I are both frequent customers of this establishment. We were taken care of by both Ivy and Annie! Both were very professional and diligent in their work. This place is very clean and has a nice vibe! 5 stars ! read more

Best facial in Houston! Aimee , she did good job! They offer a lot of promotions for discounts. They offer a variety of tea here. You're required to change slippers and tops for a better experience. Recommended!! read more

Good and relaxing place. We came in as walk-in customers. Luckily they had a spot available for us. The check-in process was seamless, but would recommend getting a reservation if your schedule is not flexible. read more

Treated my baby to a relaxing birthday session here at Dovera! They have amazing staff that truly make you feel pampered with your visit. Definitely recommend! read more

I came in for the first time at dovera beauty and head spa for head spa and it was one of the best experience over the weekend!! Vibes here are really calming read more

Annie Oanh was wonderful. I really enjoyed my experience. She was very professional. The products were wonderful as well. My husband and I will be back. read more

I had an amazing scalp massage with Tiffany! She was gentle, attentive, and made the whole experience incredibly relaxing. Highly recommend her! read more

i loved it! I had such an amazing experience! Holly did such a great job. I did the 135 minute head spa and it was so worth it. so relaxing.

Ivy took great care and did an amazing job. Highly recommend the head spa. Multi step process that has health benefits and is relaxing.

Love this place 2nd time guys you need to come owner is amazing and aime wow shes very good head spa is always my go to in this place.

it was very relaxing. great head massages. I will definitely come back. The technician I had was very nice and gave great massages.

I had an incredible experience with Tiffany and Holi! I drove two hours just to enjoy this, and it was definitely worth every penny.