This business uses fraudulent practices and overcharges credit card. A $90 service was charged $184.99. Their explanation was Service fees. When confronted was basically told to pound sand, and to take it up with the bank. Beware owners and employees are thieves. read more

Workers were so sweet! Made sure I was comfortable the whole time. I showed her my inspo and gave me exactly what I asked for. Also gave me tips and how to care for them. I'm very happy with my results. Would definitely recommend to friends and family. read more

Worst experience... my lashes won't even last 3 days. the fix lasted 10 and then a refill didn't even last a week. all with master stylist. Management seems to not care as I now read in prior reviews. Apparently this has been going on 2 years now. why are you not using the products on our eyes? the stylist are not using the Primer nor are they finishing off with the Bonding stuff. After the first set didn't last 2 days I even mentioned it to the owner/manager. She must not have even bothered to talk to her staff because I had to remind the stylist who went to do the fix to use the primer. Then I had to tell both masters to use the primer and BONDING (last step). I feel like someone doesn't want to pay for the primer/binder at this location so they tell the staff not to use it as default. The other locations I have been to have staid they are supposed to. When they didn't last the 2 days the manager had the nerve to say that so must pay full price for a fix. I contacted a regional rep and forwarded a complaint because that is not even in their policy. She then reached out to me and arranged for the fix but even that girl didn't use the primer or binder until I reminded her. I don't want to have to keep wasting my time going here every 2-3 days. So I will have to use a different location despite this one now being the closest to me. I have been a member of the franchise 5 maybe 6 years now. I wonder if some locations steal their product and replace it with the fake stuff that don't last. Like the fake glue etc. Maybe they don't use primer because they want it for home etc. Like why not follow the steps us members have a membership for? it really sucks because I feel businesses and employees have no integrity anymore. They take no pride in their work or business. Emoloyess do stuff half a-- and feel like the world owes them tips and a salary. The owners are against customer is always right and controlled by greed and the pressures of America to make the American dream. All the while our country is losing morals and integrity and revenue because I'm now taking my business elsewhere. I'm glad I wait a few days before I send in a tip because I would've been out of so much money as I was for my time too. I must say the location gets a plus for cleanliness so that is why it has 2 stars. However the soap wash for the eyebrows in the bathroom is filthy! I would never use that for fear of catching a bacteria. They need to wipe that down with alcohol or hot water with fresh sponge/cloth daily or throughout the day. It seriously looked like a car mechanic soap all the times I went in there. I bring my own though for this purpose. Also I feel that the stylist should not have access to their mobile phones or touch them while they are doing my lashes. Mobile phones contain bacteria and a study revealed that like a gross 65% of people take their phone to the toilet! I dont want them touching personal devices and then resuming back to my eyes without washing their hands. This is not proper! That phone be held against head, ears, face oils, hair etc and to handle that while doing my eyelashes is not ok. read more

Grateful for my lash goddess, Kelly! Kelly is a perfectionist and it shows in my perfect lashes. Every. Single. Time. read more

Amazing Lash Studio Central Phoenix - Gorgeous lashes by Kelly - Eyelash Service Near Me - Phoenix, Arizona

I don't remember the exact name of the lady that helped me maybe Jessica she did a great job on classics.. I rate her 5 stars The reason I'm giving this a 3 stars it's the price! This place is honestly the most expensive place ever , I'm going back to ig lash techs . How do you charge the same price for refills and new sets? How do you charge the same price for volume, classic , hybrid ? That's crazy... even the price for refills on top of paying a membership is crazy read more

I always get great service there. Very professional yet neighborly. I love my eyelash extensions.

Honestly just disappointed. I've been going to this location for months and my retention of lashes has been so bad. I can barely go a week without them all falling out. (See photos) I've been getting my lashes done for 6 years now and I have never had this problem. One time my eyes were burning from the glue and the lash tech told me "It's fine I'm almost done". when I protested again that i was in pain, she again told me that we didn't have enough time so i needed to deal with it. Just really uncomfortable experiences there and obviously the lash techs aren't all that friendly. I will say all the girls at the desk are nice, but don't let that fool you from all the other issues. I've been paying for a full set every two weeks. Cancelled my membership today. Just so disappointed. I really wanted to go to a professional lash business, but I guess this is not the place. read more

Amazing Lash Studio Central Phoenix - These photos are only 2 weeks after a full set. Not worth the money. - Eyelash Service Near Me - Phoenix, Arizona

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Lovely place! Everyone is so sweet and welcoming. They are really great and helping figure out the exact look you want. read more

Really sad I went in to get an eyelash lift and there was NO LIFT to my lashes and yes I've had them done before so I know how my eyelashes look with a lift. Super expensive and long process for there to be no outcome. Won't be recommending Amazing Lash studio. read more

Amazing Lash Studio Central Phoenix - What was suppose to be an eyelash lift. - Eyelash Service Near Me - Phoenix, Arizona

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I rated this place before but I'm doing it with pictures now. I found a lash tech shortly after a little over a week of having these.. they irritated by eyes and caused redness and swelling. I asked for a cat eye hybrid and I walk out looking like I have classics. The glue was yellow and clumpy. One of these pictures is day 1 and the rest are from 1 week having them - 1 week and a half. I had to find someone to remove them and do them the right way. read more

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Was told to sign a waiver which is normal and it was actually for a membership I did not want. My last visit ended with two of them ripping out my bottom lash because they got stuck together. Tiffany was not any help but rather rude and condescending in her manner of speaking. Poor service with no help. Paying 150 a month for a membership I did not agree to? Please hire better management. read more

they let me come in and allowed Liz to fix my lashes which I really appreciate!! They look and feel so so so much better and I'm really happy with the final product. The girls were very apologetic and gentle with my eyes. Customer service was great and I really appreciate the girls taking care of me. My eyes are really red in the updated photos that's not the girls fault I just have really sensitive eyes. read more

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I went to this location to get the blnx lashes. I reviewed the details of this service before calling to get an appointment. I was told that they would last a week and that's all that I needed them for. I can't remember the technician who assisted me but she was very kind. Very thorough. We went over the lash lengths and styles. She was very thorough and I loved the finished product. She gave me my maintenance kit and told me how to take care of them. She explained that water, and steam is a no no as the water based glue would start to break down but the adhesive in the kit should help and needed to be applied every other day except first application would be 24hrs from when I got them done. I got them done on Sunday.I applied adhesive on Monday at the hour that I got them done. All seemed to be going fine. However, by Tuesday morning, my left lash was coming up. I tried to apply adhesive and the lashes kept adhering to the crimper. The bulk of my left lash was off, and at this point I couldn't get the lash back on so I had to remove it all. I basically got about 44hrs out of the lashes. This is not to bash the technician because she did her job well. These lashes with their water based adhesive are best suited for the day of your event only. Because if you shower/bathe... It's a wrap. read more

Amazing Lash Studio Central Phoenix - Eyelash Service Near Me - Phoenix, Arizona

I went in and yea my eyelashes were bad, but the person assured me I would have length and volume added , I walked out feeling totally defeated and robbed! I would not recommend this place to my friends or enemy. Don't promise something u can not give. $ 200 later I would of just stuck to my strips. The only star is for the tech she was very nice. Also 1 day later 16 hours and most have fell out!! So yes I got a call to come back in to fix , but a lot of good it does for my trip to Vegas tomorrow the whole purpose for spending $200 , to walk the stage and receive certification with confidence and nice looking lashes!! It's of no help to me at all to go in after the fact, and the manager didn't even seem to care , just so disappointed in people's thinking and justification of taking money . Her comment says well I think ur lashes look great! About 50% already came off !! read more

Amazing Lash Studio Central Phoenix - Eyelash Service Near Me - Phoenix, Arizona

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Tiffani the manager is extremely unprofessional. I attempted to cancel my membership last month, (it has to be completed by a manager). She didn't return my phone calls like the front office girls said that she would, after she stated that she was "canceling my membership" I was still charged and I sent her an email she has YET to respond since last month and then today surprise surprise I'm charged again for membership that I thought I cancelled. The epitome of unprofessionalism. I'm never recommending this place, support someone local vs this underwhelming spot. read more

I've been really scared to get my lashes done. But this place was so welcoming and my stylist jasmin was the best read more

Amazing Lash Studio Central Phoenix - Classics - Eyelash Service Near Me - Phoenix, Arizona

I am so sick of this terrible customer service and crappy lashes. You can clearly see gaps in my lashes! They are not filled in at all! I have multiple credits with this place that I already paid upfront for and I can't get my money back. I wanted to use the rest of my credits because one credit is approximately $60 but you know what? It's completely NOT WORTH IT. If you want to throw your money down the drain and look like a busted rag doll, this is the place to go! I am immediately finding somewhere else to fix this mess. read more

Amazing Lash Studio Central Phoenix - Their version of "Amazing" lashes - Eyelash Service Near Me - Phoenix, Arizona

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Love this place! Clean and tidy. Awesome staff and customer service. Thanks Angelica for my lashes! I love them!! read more

Raelyn was amazing! I told her I was nervous about my lashes looking too fake or ridiculously full. She took extra care to give me the look I wanted and she was fun to talk to. She sent me home with the proper foam cleanser and wand so I knew how to maintain them. If you want natural glam request Raelyn. read more

I was canceled twice by this place as the stylist was sick both times I finally was told that My lashes would be complimentary, so I finally got in tonight, I can barely see my lashes and once I got to the receptionist or con artist she charged me she said it was only for a master a master of what disqualification I am so in happy with this 105 dollars later don't be fooled don't do it. read more

I am a member of Amazing Lash Studio, so that means I can go to which ever one I want in Arizona! I won't mention the other two, that would probably get a 3 and 4 star rating. This studio was the best out of the 3, and and I live furthest from this location, but I would travel the distance if it meant better service and better lashes! read more

I ended up returning for a full set, my tech was Angelica. She did amazing! Gave me additional advice on how to wear the lengths to make my eyes look more dramatic but still natural. She was very gentle & fast. My lashes look great & feel great! The manager Jen was very kind in making sure I was taken care of & satisfied with the work. read more

Love getting lashed here! I've gone to at least every girl once and loved every second of it. Makes me feel very comfortable and at home, Great lash's and everyone takes their time! Will go back more! read more

I recently had a set of Sexy lash extensions by Liz. I was especially impressed with the cleanliness and friendly staff! But it doesn't stop there! My lashes look AMAZING! They are even and soo natural looking. It took around 2 hours to complete the full set. Liz took great care in making me feel comfortable with 2 pillows and an ultra soft blanket. The staff was visible at all times ensuring the safety of all guests in regards to social distancing and sanitizing. Will return for sure! read more

This business is run so professionally and efficiently. They do a great job of explaining everything they have to offer and ensuring you're getting exactly what you want. The facility is clean and beautiful and the staff is helpful and friendly. You're 100% getting all the bang for your buck as well. I will say though, you may THINK you need a volume set, but definitely start with classic because they go a long way. read more

Love going here! I can get an appointment when it's most convenient for me, and I always get the perfect lashes done by Tessa. My last fill the lashes did fall off a lot more than usual, but hopefully there's a stronger glue she can use. Girls and even guys tell me I have the perfect lashes! read more

I never thought I needed lash extensions but the last few years my lashes have thinned and shortened. I visited this studio and was blown away with the space, the staff, and experience. My technician listened to what I wanted and boy the lashes were perfect. It's been a rough year and I never thought how lashes could brighten my face and make me look and feel younger. I am still surprised when I catch a glimpse of my lashes/eyes in random reflections. Definitely suggest them for extensions but I'm also excited to try a lash lift there soon. read more

This is THE BEST PLACE to have your lashes done! Every stylist I've worked with does an amazing job but Lexi is awesome! I had no idea what I was doing when I went in - just wanted some pretty lashes. This place not only does pretty lashes but the are also very consultative in helping identify what is best for you. The entire staff is welcoming and friendly- and the facilities are clean and comfortable. Definitely worth the investment and, although they're all great, ask for Lexi! Rating is EXCELLENT! read more

I went to get eyelash extensions and they only looked good for about 1 week, with proper care. My eyelashes were also very uneven one side had way more lashes than the other. After 2 weeks all of my eyelashes were gone... $120 wasted. read more

The staff was friendly, but the pricing structure was really confusing. My first set, I asked for a natural look. The lashes were so wimpy, you could not tell I had any on. Then when I went for my first fill, I asked for more body, and was charged $25 extra for "Hybrid" lashes. This is after paying nearly $300 in an initial charge and first monthly charge within just 2 weeks! The WORST was yet to come. I decided to try one more fill, since I'd already spent so much, without the hybrid, and see if they could do better with just longer regular lashes. The girl started doing my fill, stopped, showed me how the extensions were ripping out my real lashes at the roots. She said, "Yea, the girl that did this doesn't work here any more. I recommend you have them removed". No offer to do it for free, so I would be charged to remove the botched set, and, I assume since nothing was said, I'd be charged for another new full set instead of a fill?? RIDICULOUS. Do Not Go Here!! read more

I went for a lash lift to try out the service and this new location. I was a little weary due to COVID, but as soon as I walked through the doors, I knew I had chosen the right place. They check temperatures, masks are mandatory, screen every guest, social distancing is observed & the entire place is sparkling clean/new. The technician was knowledgeable and friendly, all the staff were helpful and kind. Membership prices are really reasonable and my lashes look amazing. I think I want more volume so I'm going with a full set of lashes next time. Definitely recommend for anyone looking for a quality lash location at a reasonable price. read more

Went in for my initial set and lashes fell off within days. Went back in for a correction and the same thing happened... I have had false lashes before and took care of them exactly as instructed. I had joined the membership the first day and ended up being charged for 2 months (around $240) for only my initial set. Terrible customer service and now I am out so much money for terrible quality lashes and appointments that I did not even do. Couldn't recommend any less. Staff/managers not helpful or understanding at all... read more

she is amazing. so lovely with great skill and a beautiful space. it was easy to schedule and she was fast

literally the best place ever to get lashes done! i have been going to makenna for a bit and i ask for volume cat eye and she kills it every time. the removals are easy and hurt free and she takes her time with putting the lashes on and fanning them so they don't burn! HIGHLY recommend her!! love this place :) read more