scheduled a appointment they never gave me a time so I dropped my car off first thing in the…read moremorning! They Proceed to let me sit in the terrible waiting room and wait all day for my tint! I sat in there with staff from open to close, because they thought I was waiting for a ride nooooo I'm waiting for my service to be complete! terrible experience!

Auto glass tint shop did a great job. Came out quickly and we're efficient at replacing my…read morewindshield. Thank you very much.

The service was easy, efficient, and the representative who helped me was friendly…read more I only gave 4 stars because I think it's wild that a tire balance isn't included in the scheduled service for my lease. I understand the need to up-sell, but when a tire rotation is included, you'd think the balance would be as well.

Buyer beware! If you value your vehicle and your wallet, absolutely avoid the service department…read moreat this dealership. I brought my 2019 TLX A-Spec (61290 miles) in for the major NHTSA rod bearing recall (24-002). Then the typical dealer nonsense came; before even telling me about the recall work that I brought the car in for I got a repair estimate for a leaking oil pump. I asked how they knew it was leaking since they didn't have to take the crank pulley and the timing cover off (which would be required to expose the oil pump). That is when I was told it was a "visible leak" running down the block. I declined the service as I change the oil in the car myself and knew for a fact there was no oil running down the block (see attached images of the engine block and help me find the oil river they could "found"...lol). When I went to pick up my car, I checked underneath before driving off. I had written the date on the oil filter on 3/9 before I took the car down there as I had a feeling the oil filter would not be replaced. As expected, they left my old, dirty oil filter on the car after they replaced prematurely worn rod bearings due to the recall. Running old, potentially metal-contaminated oil through brand-new engine bearings is severe mechanical negligence and defeats the purpose of the recall work. Take a look at the picture I uploaded of the dirty oil that was drained from the oil filter. Brand new rod bearings and dirty oil don't mix! I tried to speak with the Service Manager about the work. He quickly admitted the recall work should require a new oil filter and smugly thought he could "buy me off" by offering to change the filter at that point. Given the massive oversight and the highly suspicious oil pump diagnosis, I told him I no longer trusted his technicians to touch my car. Instead of apologizing for his department's negligence, he told me to leave and I did. I drove straight home, jacked the car up, and took time-stamped videos and photos of the engine block. My evidence proves two things: 1) The old, dirty filter was left on, compromising the engine. 2) There is no visible oil leaking from around the oil pump area and no oil running down the engine block. Their $2,050 diagnosis was completely fabricated. I wonder how many other people they do this to in a given week? Get a second opinion on any expensive repairs they recommend, and always double-check to see if they actually did the work they claim to have done. I had been a loyal Acura owner for over 20 years and had bought both Acuras I have owned from this dealership. It will definitely be the last Acura I purchase...guess I will help that Ford stock that I own. :) Hope this review helps someone else from getting taken by these crooks.

Great and honest people that want to help you! I've been a couple of times now and they have never…read moreonce tried to take advantage of me and always fixed my issues. These are the people you want to do business with.

My 2018 Ram 2500 has been experiencing transmission issues, among other problems. The shop I…read morevisited recommended Nicholls for the transmission repairs, as they do not handle that type of work. Nicholls did an amazing job not only fixing the transmission but also addressing all the other issues with the truck. Since then, my truck has been running smoothly, and I'm glad I chose this shop for the repairs. If you are looking for straightforward, honest estimates and quick work, this is the repair shop for you.

Absolutely pathetic. Finance manager is an outright liar. Prep was never done. refused to comply…read morewith Mo law by cancelling service contracts. I wouldn't let the service dept. work on a tricycle. Absolutely never again. Kyle and M Spencer should be ashamed.

I bought my very first motorcycle here more than 10 years ago at their original location and had a…read moredecent experience. They have good pricing and a wide selection of motorcycles. Their salesmen arent pushy and, rarer still, offer a test ride of the motorcycle before purchase (on used bikes at least). Found a nice motorcycle on their site at a great price and decided to trade up. Took out a local loan so I didn't have to deal with having to apply at the dealership. I researched the range of what my bike was worth and called them ahead to set an appointment to evaluate my trade and set my purchase in motion. Came in and was never greeted by the salesperson I spoke to over the phone. They paired me with a guy who didn't even offer his name but asked me to bring the bike around back to get my trade estimate. 20 minutes and some change later they give me a lowball offer on my bike. I was a little insulted at first, but after some introspection on my trade and the price they were offering on the new bike I wanted I decided it was worth it so long as they were willing to haggle. Thankfully we were able to reach a compromise and I was looking forward to taking the bike home. Here's when things went a little south. I had to return to the dealership to complete the purchase about a week later (no fault of theirs, just couldn't complete the purchase on the original day I came in due to time constraints). I told them I ahead of time i was going to arrive in the morning days and also just hours before I had planned to head back out to them. I arrived and was greeted by a service guy who complimented my original bike. Went into the sales room and wandered around looking at the other bikes waiting for someone to help me. 30 minutes later and no one even offered me a "good morning". I found my bike had been set aside apart from the other bikes and marked "sold", temp plates already attached. Texted the sales guy I originally spoke to over the phone but never got a reply. it wasn't until a manager saw me wander by his office that he called me over while he was finishing up another client, and asked me to wait so he could help me next. In the meantime he assigned me yet another salesperson who gathered my paperwork so we could finalize everything. He had my paperwork ready to go in about 5 minutes, but I had to wait another hour until a different manager called me into his office to sign all the paperwork. The original manager had taken in 2 additional clients before he even remembered me. The second manager prepped the final paperwork, I signed them, handed them over the title of my trade, and after a quick handshake was told "congratulations" and handed a "spare key" along with the paperwork I needed to submit to DMV. I asked if they were going to give me the first set of keys and if someone was going to wheel out my bike (it was by other bikes and I did t want to chance it). He said the original keys should be with the bike, and waved me off. I then waited yet another hour until the service guy I had spoken with when I first showed up happened to walk by and asked what bike I ended up buying. I pointed out my new bike and asked if he could get someone to help me roll it out of the showroom floor. He asked who my salesman was, and I told him but added that I didnt even MEET the guy. He was nice enough to roll the bike out for me through the service department so I could finally take it home. I never got the first set of keys, any of the bike's owners documentation, or my original license plates back. Never talked to my original salesperson or manager outside of setting the appointments to look at my trade. Never got a followup call regarding anything on the deal. Oh and they "forgot" to mention that I would need to pay a credit card fee because they took my debit card info to hold the bike. I offered to bring them a check and would take the bike when the funds cleared, but they insisted I just use my debit card. That was additional $200 on the price of the bike (which they ended up halving because I complained about it) I get it, the bike I bought was on clearance and they wanted to move other inventory since all I had left to do was leave them my trade and finish paying for the bike, but they made me feel like total trash after everything was concluded. What should've been a positive experience was soured by all the neglect. Oh and after I got the bike home I removed the rear rack that they were touting was an added benefit to the bike. They put Dell's Powersports on the plastic on the bike's tail. Normally it's an easy fix removing it, but the tailpiece was marred with scratches and some of the fastening screws were missing. Shop Dell's for the price and nothing else. it's more rewarding and a better experience just buying online and having it dropped off at your door. Ive had better experiences just window shopping at other dealerships

The best mechanic I have used. They aren't the cheapest, but they go out of their way to cater to…read moreyour needs, don't upsell you, communicate very well, and have fair prices. Overall I'd say great value. My experience using this shop had some hurdles, but it was handled well. There was a miscommunication about scheduling that was upsetting, but they made up for it by getting me in the next day. There was a strange noise that appeared after the repair, and when I returned without an appointment to address it, it was fixed within 30 minutes at no additional cost. These situations showed me that Derek's automotive takes responsibility where other shops don't. Props to Austin at the desk for being very knowledgeable and taking care of me. Will be using them again.

These guys are fantastic! They are very friendly. They are fair, reliable and honest. The only…read moredownside is their parking lot- it's a bit snug in there- but they make it work!

Had a problem with the cushion in my seat on the left bolster of my new truck, Toyota quoted near…read more700$ but said take it to coach who will be more knowledgeable and efficient since warranty fix was denied. Extremely friendly, knowledgeable, honest, and had the problem fixed 20 minutes after arriving. Offered future adjustments if the cushion wears prematurely. I think it's virtually impossible to pay any less than I did . Thank you so much!!

Color me totally unimpressed. I purchased my car through Molle Toyota (good experience) a handful…read moreof years ago and I really wanted leather and seat warmers but the car I was closing in on didn't have them. They contracted through Coach Automotive and while it looked decent at first, I have to call this out as a shoddy job overall. The leather is not the quality you expect from typical car seat leather, not by a mile. Not as smooth, not as tight, kind of like cheap shoe leather you'd see on a fresh high school grad. The tops of the back seats have been scorched by the sun, and while they hinted that it was because I used leather wipes on it, everything I've read tells me that the culprit is simply the use of el cheapo leather. Little flaps started popping up within months, and it was never the tightest, most professional looking job (see my photos). Now my seat heater has gone out in my driver's side -- well not gone out, but is permanently stuck on. I don't blame Coach for that, it's been five years so it's totally reasonable for an electric component to fail. However, I sure as hell don't want to line up to give them hundreds of dollars for a repair after seeing the quality of everything else. If I did, I have the feeling I'd be back in a year or two dealing with the same issue.

Marquis and Khalil were great! No pressure to buy. Marquis meant me on the lot and found a Pilot to…read moretest drive. Great communication! Khalil was personable! Let me know my options upfront and made an acceptable offer, immediately! Highly recommend Legends Honda!

Awful customer service, I bought a brand new car in 2022 , I just found out that it didn't come…read morewith the Wheel lock key, the manager is awful, horrible service, I m going to order it and pay for it, do not buy from them as they have AWFUL customer service, im upset that they sold me a brand new car WITHOUT everything that comes with, we have been calling them since yesterday and ZERO return phone call, Im reporting them to business bureau.

I've been bringing my vehicle here for service for the past year. These are great guys, and they do…read moregreat work!