There is great communication, their personal are friendly, and they are great with our 2 dogs. The…read moredogs swim in the pool so keeping it clean is a challenge and they do a great maintaining the pool and making sure our equipment is running well.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

Had an easy experience and excellent repair completed by Scott from Pro Hot Tub Repair. He came out…read moreto our house actually the same day we called and also helped me out with a warranty issue as well. Really only good things to say and would highly recommend. We will be using them again if needed.

I'm a property manager and Scott has been able to come out twice now same day to fix our hot tub…read morejust in time for when we were hosting guests. He's very communicative, efficient and professional and our go-to guy for all of our hot tub needs!! Great pricing too. Seriously a life-saver, I can't recommend this company enough.

These guys do a stellar job!!! They are clean, they know…read morewhat they're doing, they are friendly and overall great to work with

Found them on our nextdoor neighbor. So glad we did. Had a…read morepool person before, but our pool never looked as good as it does now. Thanks guys. We will be swimming this summer.

After receiving 4 bids for pool & spa resurfacing & renovations, we chose Capstone. A neighbor had…read moreused Capstone & they were very happy with their finished product, which helped us make our decision. We resurfaced, re-tiled, reset the coping, split the drains, changed out the lights in both the pool & spa, & shallowed the deep end from 9ft to 5 1/2 ft, & created a longer bench in the deeper end of the pool. For the resurfacing we used Tropics Blue Mini Pebble, recommended by Shelby, our amazing Project Coordinator, & we love it! It actually looks a little different throughout the day depending on the amount of sunlight. The entire Capstone team is impressive! They make you feel like you are their only client. Travis came out to give us our estimate & was great at suggestions to help us reach our vision & stay within budget. Aubrey & Shelby were incredible at communication regarding scheduling, responding to the many questions we had about the details, & when any issues arose, communicating to the team. Cameron always made time to stop by for finishing touches & made sure we were happy. Unfortunately, I don't remember everyone's name who worked on our pool/spa, but all were punctual, professional, friendly, respectful, & worked very hard! We highly recommend Capstone for your pool & spa resurfacing & renovations!

Capstone Pool & Spa just finished a MAJOR project to refinish my pool and replace ALL the concrete…read morein the back yard. To say that such a project is a major undertaking is truly an understatement. John was our project manager (juggling ours plus many other projects this summer) and did an excellent job of keeping track of where we were in our project as time and tasks progressed. We chose poured concrete coping, top-cast finish for coping and deck and StoneScapes Aqua Cool pebble finish. We also had them raise the wall on the in-pool spa so that the coping runs around the top of the spa at the same height as the rest of the coping with a small spillway to circulate the water back into the pool. We had them plum a separate intake for the pool vacuum so water is drawn in through both the skimmer and the pool sweep. And we added an auto-fill so we no longer have to remember to fill the pool. I am very happy with all the design choices we made; John was a great help with those decisions. There must have been at least 30 different people working on our project during the 3-month duration. Every one of the resources were professional, polite and most of all took great care to keep our back yard cleaned up and safe after each day's work. I don't know if any of you have had ALL your concrete decking demo'd, but it looked like a bomb went off after the jackhammering was done and before all the concrete rubble was removed. BUT John's crew got it all removed (plus some extra rubble we had lying around in our yard) and smoothed the dirt out so we could safely walk in the back yard. The tile work was impeccable; AJ was very detail oriented and lined all the patterns up beautifully. Frankie was the best pool electrician/plumber and was very patient with all my questions and concerns. He also took the time to handle small details that he thought should be done, like fitting a board back in my fence that had to be removed for a new gas line that was put in. At the end there were several small things to finish up, I created a list for John and he diligently worked through all of them. I LOVE my pool and backyard now, once the water was in and balanced, we were in it EVERY day this summer! Thanks for all your hard work and effort John and everyone at Capstone. If you need your pool worked on, I wouldn't hesitate to recommend Capstone to you.

Steer clear of this company. They provide OK pool service. Nothing exceptional and depending on who…read moreis servicing the pool they do the bare minimum and others go above and beyond. Unfortunately I received more of the bear minimum service. Plus the customer service you receive will be subpar! They have huge communication issues within the company as well as with their clients. We signed up with them in February 2024 when they were Cabana Pools and explained the time frame we needed. They were able to accommodate us and we became customers. Kyle was very helpful. However, sometimes they would come late or not at all and wouldn't notify us while Cabana Pools, once they became Pool Logic they never contacted us and when I contacted about service I was greeted with rude responses. Another issue we had was they would sometimes leave our gate open or unlocked if closed. Our most recent issue was the inconsistency with service and when I called to ask where our technician was I was greeted with someone else is covering and when I asked about an ETA, I was given there is no ETA. When I responded with ok however I am unhappy. It was escalated and I was given an ETA. The manager then contacted me and I missed the call. when I tried to call right back it said this number isn't receiving calls at this time . I tried calling again and a woman answered laughing. She then continued to giggle while I was responding. Very irritating and unprofessional. I spoke with the manager and he was very nice. He had explained that there was some confusion with the notes on the account, yet lack of communication within the company, and someone put notes on our account that were inaccurate. The manager was apologetic but did try to make excuses which upset me more. I did let him know we would likely be canceling service soon, and he understood. Unfortunately I hadn't canceled before they charged us, which is the 1st of the month, even if the 1st is a Sunday, which was 5 days before our next service. I immediately contacted them ask about canceling service and if I was able to receive a refund. I received confirmation the next day that they were canceling our service and a request to billing for a refund to be issued was sent. 24 hours later someone from billing, by the name Averie, said they would be sending me a check, not refunding my account. I immediately responded and explained that this wasn't ok as we have issues receiving our mail and they took the payment directly out of our account. She responded 23 hours later explaining that Quikbooks doesn't allow refunds to bank accounts. I then immediately called the office and asked for the Averie, I was told she wasn't in the office. When I asked for a manager I was asked why and I explained she just messaged me 2 minutes ago so she is in the office. I was then put on hold and she became available. Averie got on the call and proceeded to give information that was contradictory and when I asked for it to be escalated I was told that no one was there as the owner was the only escalation and he is currently out on Paternity leave and no one is taking over of him currently, so she would forward the info to him but could not guarantee any follow up soon. Very unprofessional!! I really liked the company when it was Cabana Pools. Not sure if the company expanded or merged, but since becoming Pool Logic it is the worst!

I signed the contract with their company the second week of November. Right out of the gate I asked…read moreKyle about debris accumulating in my spa and in the pool. Their technician came and serviced my pool, cleaned out the spa and within days, the spa was full again with debris. I called and I emailed Kyle asking if he could look into it. I got no response and his technician came the following week for the regularly scheduled cleaning and cleaned the spa with the same result, debris filled back up almost immediately. Kyle (or service manager) finally texted me back and scheduled the cleaning of my pool filter. Someone from their company cleaned the filter and left residue all over the concrete and a small portion of my backyard grass. They clearly used my outdoor hose to clean the filter and just as easily could have hosed the concrete off after they were done. Even more frustrating is when they left, I was not offered additional service to vacuum the spa out to ensure that in fact was the issue. The contract you will sign with states there is an additional $15 fee to have excess debris removed if needed prior to cleaning. I would have gladly paid extra to have the spa cleaned. I emailed them about all of this and included pictures. I still got no response from Kyle or someone their company. Moving forward, the following week was thanksgiving and the service got skipped until the next week. I did not want to wait two whole weeks for my spa and pool to be cleaned out. I have numerous other services that are delayed because of holidays (EDCO, Sparkletts Water, landscaping, etc) and all my services are delayed one day, not an entire week. PoolLogic started my service well into the month and I only got two cleanings in the entire month November. If the service was prorated to reflect the start date or reflect any given holiday, I would have been more flexible with their lack of communication. But when I still had to clean and vacuum out my own pool and spa on two different occasions, Its not worth the money or the frustration. I canceled my contract via email on Nov 30th and almost immediately Kyle reached out to ask why. After sending him the above stated response, he apologized for the lack of communication and offered a free month of service and free part replacement from my filter. I accepted the offer and told him I'm an easy person to get ahold of and a little communication, goes a long way. Not surprised, my pool never got serviced Dec 1st Or Dec 8th. So I emailed him back and just told him to cancel my contract. I'm sure they are nice people, just bad communicators.

I've been using Aqua Clear Pool Services for years and highly recommend them. Recently, my pool…read moreunexpectedly started draining, and they went above and beyond to help. Elizabeth and Curtis both reached out after hours, and the team shuffled their route to address the emergency quickly. They care about and deliver excellent customer service. After every pool cleaning, they send pictures, including confirmation that the pool gate has been locked, which gives real peace of mind. They are true pool technology experts, understand the chemistry, and clearly take pride in doing the job right. Highly recommended.

I'm so glad to have found this company. Through a series of mishaps, my pool became unusable the…read moreday before Easter. I contacted Aqua Clear and though no one could come out that day (not that I thought it would be possible anyway), they squeezed me in first thing Monday morning. Richard arrived and is obviously very knowledgeable, thorough and attentive to questions and concerns. He came up with a plan of action right away and I think we will be able to enjoy our pool again in short order. Because we were so impressed with Richard's knowledge and customer service, we switched our pool service to Aqua Clear on the spot. Thank you Richard, I want your company especially to know what a great representative you are for them.

I received estimates from four different companies, my ask being to redo all of the Hardscape,…read moreincluding the driveway, entire pool, renovation, including tiles, and a brand new grotto with a slide. The second I met Dave, I knew that they would be the company for me. Their crews were the most hard-working guys that I have ever seen (and we have had many other renovation products). They were all extremely friendly, polite, clean, and a pleasure to be around. They completed the project in record time and I could not be happier with our new backyard! If I could give them 11 stars I would! Highly, highly recommend.

David came and provided an estimate of the job. He was on time, pleasant and knew what he was…read moredoing. The quote came in right at the price of another company we had used previously. We decided to go with Quality Pool and Pavers this time because we were impressed with David's professionalism. To our great surprise once the actual workers who came were the exact crew who had worked on our house with the previous company! We were so glad! Luis and team are cheerful workers who take pride it their work. They show up on time, communicate throughout the project, cleanup, and work HARD all day. Job started within two weeks of the bid and finished within days. So pleased!

I had a leak and was told it would be weeks before it could be checked. East county was out and had…read moreit fixed in 3 days! Great service and several of my friends also enjoy their service.

Amazing work by Tony and team! THANK YOU for bringing our pool back to life and just in time for…read morethe weekend!!

Socal Home Renovation manages all types of home renovations and commercial work. Jacob and Ron are…read morethe founders and project managers. They were really great to work with and very importantly, really knowledgeable and provide educated consultation. I think they have an engineering background and used to work for a really large reputable construction company so they are experienced and have seen it all. After speaking with them and seeing their portfolio I felt confident with moving forward on our projects. Overall, we're really happy with the work done and its worth getting a quote and talking through your projects. They're honest with you if the work could be done a different way that's more affordable or if you should go a different direction to solve the root problem. Because we also did so many projects, they were very generous in helping us out in certain areas. I trust their recommendations and explanations which is important for projects. If payment is a problem, they also have some kind of finance option that is 0% interest from a service they pay for to give their clients that option. LANDSCAPING PROJECT: We hired them to remove the gravel and mulch from our backyard and install pavers. The pricing was reasonable having had others provide quote us in the past. After watching the amount of effort it took to ensure the job was done thoroughly and correctly, I was really impressed. It wasn't just putting in pavers, but it was to solve the problem of water pooling up against our home which caused moisture damaging the foundation. They implemented a drainage system through digging and trenching to allow water to flow through a pipe that would dispense out to the street instead of to our home. They had to go through multiple steps in the process to make sure the pavers were level, but also so that it was at a slight (visibly unnoticeable) angle so that the water would flow towards the drains and out into the street. We were really pleased with the outcome and it came just in time during the storms whereas our neighbors had the water flood into their crawl spaces. They also answered all of our questions being new to the process thoroughly and were patient and accommodating. We almost went with concrete, but they advised that pavers are about the same cost and have a higher value as well as other benefits. So glad we took their recommendation! INSTALLED OUTDOOR VINYL FENCE: We wanted to remove the current stucco wall we had around our backyard and install a more aesthetic vinyl fencing. They worked in parallel to do the fencing and pavers in stages that ensured there were no openings that would subject us to strangers entering our property. The panels look great and were installed correctly. ELECTRICAL REWIRING and PANEL BOX UPGRADE We also had them work on our electrical to rewire our home. They were very proactive in getting the permits moving forward and working promptly. I didn't realize electrical rewiring was such a big project, but they kept all the moving parts going so we could finish in a prompt time. GENERAL HOME CONSTRUCTION TIPS FROM A NEWBIE: In general, I recommend touching base with the contractors when they arrive and before they leave to ensure the work done is the way you had envisioned it. Some of the subcontractor workers speak English and some may not. It wasn't a problem, but worth mentioning. I also recommend making sure you are clear in what you want and that the details are understood on the quote. It is best not to assume anything and best to give as much context as possible so they can help identify the best approach to solve the root problem. I was new to this process so thought this might be helpful for others! Luckily Jacob and Ron were easy to work and generous with their time. They won't rush you and are available to talk through any concerns before, during and after the project. For anything that needed fixing or adjusting, they diligently worked with their subcontractors. They were also very responsive and you could text them immediately with any questions!

Wow I'm so happy, Ron and his team are so sweet, professional and perfectionist…read more Don't think twice and choose them. It's almost impossible to find guys like them and you are lucky to be that one, I promise. Thanks Ron.

We recently hired La Costa Custom Pools for a major pool remodel, and the entire experience…read moreexceeded our expectations. We researched a bunch of different pool companies and asked for quotes and we went with La Costa Custom Pools. The scope of work included remodeling our waterfall feature, installing a new water slide, upgrading the pool control box, adding a salt cell system, replacing all pool lights, repairing cracks and chipped concrete, and repainting the trim around both the pool and spa. From start to finish, the craftsmanship and attention to detail were outstanding. Communication throughout the project was exceptional. We were consistently kept informed about timelines, next steps, and any adjustments. On the rare occasions when work had to pause due to rain, we received clear notice in advance. We never had to guess what was happening or when crews would arrive. Cory managed the project closely and made sure everything stayed on track. He brought in Bob, a master pool structure builder from Great X-Scapes, and along with Peri, they built an incredible waterfall and water slide that not only look amazing but are clearly built to last for years. As with any remodel, a few minor issues surfaced after completion. The trim paint began to chip due to a product issue, and there was a significant leak from an old pipe nipple in the existing pool setup. In both cases, Cory and Bill responded immediately. The entire trim was redone without hesitation, and the leak was repaired quickly and properly. That level of accountability and follow through speaks volumes. The project was originally quoted at around two months, and they completed it in just over one month without sacrificing quality. We couldn't be happier with the final result and would confidently recommend La Costa Custom Pools to anyone looking for professional, high quality pool work!

The company was recommended to me by friends who had a great experience. Cory came over to explain…read morewhat they can do and how long it would take. In two days they started. The crew were fast and efficient, very respectful of my yard and plants. They were finished in three days. I was so impressed that my pool looked brand new. They cleaned up everything you would never know they were even there. Cory was always around asking if I needed anything, checking on the crew and letting me know what was happening. I enjoyed working with Cory because he kept me informed through the whole process and afterwards called to see if I needed anything else. That is first class service!