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    Alterations by Heidi

    4.2 (72 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Alterations by Heidi

    Clothing alterations

    Clothing mending and repair

    Alterations by Heidi Photos

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    Stitched the faux fur into the fabric...the little things matter.
    Matthew C.

    We swore by this place; read my last review for reference. I've personally sent a dozen people to her these last few years, and have spent hundreds of dollars on suits and pants and coat alterations. But I cannot recommend this place to anyone anymore. In summation, me and my wife were abruptly and personally denied service by, Heidi, as paying customers walking in with a bag full of pant hemmings to complete. Heidi, looked at us in her lobby, commented that she'd recognized us, then told us in so many words that she could no longer help us with anything ever again. She'd attempted a zipper replacement of a winter coat of my wife's a few months before, failed at replacing it well; when asked to fix it, she attempted again, then failed again. We asked for a refund to repair the coat - she'd possessed for many months - somewhere else, and she agreed to the refund. A few months later, we'd decided to give her a second try with these hemmings, and were stopped in the doorway and dismissed. Not very professional, and not our fault. I dropped the coat off in the spring for a replacement of the zipper that had failed by it's own volition. She charged around $40 to replace it, but said it was tough to do. She took the money, so I assumed it could be done well. Months past with no word. When we finally inquired about it, she said it was that day coincidently done. We retrieved the coat to find the cinching ribbon had literally been sewn into the crooked mating of the new uneven zipper. We obviously asked for the cinching ribbon to be freed, and the crooked zipper be made straight. She agreed to fix it. When it came back, the crooked line was better, but still crooked; additionally, the external buttons no longer lined up at all, so the external flap wouldn't clip together anymore. All of this can be seen in the photos of the current condition of the coat she'd felt after a second attempt was done well - to this day, the coat is unwearable. Obviously, a third attempt wasn't possible with such seemingly poor quality control, so a refund was in order to stop the cycle of failures further ruining our coat. She complied to a full refund, and many months later when we'd decided to give her another try, we walked into her shop to rudely and unprofessionally be dismissed as previous problem customers. We were banned it seems - for her having wasted our time twice over many months, her having ruined our coat, and her having been compelled to refund the money for a job never completed to a standard degree of acceptability I would assume anyone would expect. This is how it happened. I wouldn't revisit alterations by Heidi again if I was paid to. We loved going to, Heidi. She literally saved the day with my wedding alterations. Literally. Such a strange and unfortunate turn of events. But, this is how things happens sometimes...I'm a fool for thinking history and rapport meant anything at all. All business around here it seems - no frills. A semi-functional quid-pro-quo, lacking entirely the communal color spectrum of old-world dealings between makers and buyers that gave the trading of money for services it's ever-fleeting warm luster. Cold money on the table. That is all.

    Amber M.

    Originally rated with 5 stars I had to drop this rating after my alterations failed during the wedding I was in. By failed, I mean that it ripped on the area that was taken in and showed in photos. Not just that but it tore on the side as well. Not how I wanted photos to look for the wedding. Rated two stars because she was friendly and accommodating but I am pretty upset about this happening.

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    1 month ago

    They are simply fantastic. Good prices and she is very nice. Nothing has been late ever.

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    7 days ago

    Alteration was too short by 5 inches and they would not fix it for free. Poor customer service.

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    1 year ago

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    6 years ago

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    8 years ago

    Needed a zipper fixed and she got it done very quick! Great service and extremely nice woman.

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    8 years ago

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    9 years ago

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    9 years ago

    I had a week to alter my bridesmaid dress. It was ready in a few days! Thankyou for your speedy quality service.

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    Page 1 of 2

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    Review Highlights - Alterations by Heidi

    I needed a dress hemmed in a short amount of time, and Heidi delivered with quality.

    Mentioned in 2 reviews

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    People searched for Sewing & Alterations 2,415 times last month within 15 miles of this business.

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    Alterations by Heidi - sewingalterations - Updated May 2026

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