Alteration was too short by 5 inches and they would not fix it for free. Poor customer service.

They are simply fantastic. Good prices and she is very nice. Nothing has been late ever.

This alteration shop was previously owned by Heidi, and now Anne has taken over as the new owner. Let me tell you, Anne is absolutely the sweetest! Her work is exceptional, and I couldn't be more impressed. I've brought her four pairs of pants, a skirt, a dress, and even some of my husband's pants--and every time, the results are flawless. When Anne adjusts a hem or takes an inch or two off the waist, she seamlessly restores the original look. I'm especially grateful for how efficient she is; she always gets me in and out in a timely manner. If you're searching for a new tailor, look no further--Anne is the one you need to see! read more

Sadly, this business is no longer owned by Heidi. The new owners are not doing the same level of work I had come to expect from Heidi. I was charged $27 to retain the original hem on a pair of jeans. Anne just hemmed them; she did not retain the original. We all know that a Jean hem has a certain "look" and I was willing to pay for that. Unfortunately, now I'm looking for a new alterations person. read more

I took my mother of the bride satin Kay Unger dress to get it altered . They said that they could cut the top off to fit my height. Every time I would go back it was never correct. After four visits it was still wrong and her husband was rude and unprofessional and blamed me, He said we have brides that we need to attend to!! Then he said this is the last time you will be here !! Heidi was always sweet, but I will never go back because of his behavior. They never refunded my money and they left me hanging . Thank god Well Tailor on Metcalf finally fixed the dress! Thank god for Well Tailor! read more

Anne's the best. She got my suit back to me before the day i asked( gave it to her Wednesday evening she was done Thursday evening and it's perfect done how i asked and some. Great prices, very understanding very affordable thank you anne. read more

Asked for a seam on a pair of shorts to be sewn. They did a good job on the specific part and I told the clerk that I wish she would've inspected further to see some other stitching near that area that could've been reinforced. She was obviously bothered by this and become rather rude stating that, "I only do the spot I'm told." She basically walked away after that. I didn't even ask for her to take them back, I just made the comment. Lady was rude and I definitely wouldn't want to deal with her for anymore then I had to. $10 for 1.5" of stitching. read more

I had a formal dress emergency and Heidi saved me. I needed extension alterations on a velvet beaded gown. She didn't that an eye. She Knew exactly the way it should look and fixed it in time for my event at a fair and decent price. She went out of her way to help me and even beyond- fixing the difficult zipper!!!! read more

Heidi can make anything feel custom! She is truly incredible and so talented. Top notch service every time I need her help and always with a smile. Highly recommend! read more

Heidi took care of me in an emergency situation where I needed a bridesmaid dress shortened same day. I was coming in from out of town and she immediately said yes to helping me out and I'm so grateful! She did a beautiful job in just a few hours and I am so thankful she helped me out in a pinch. Id recommend Alterations by Heidi to anyone and everyone! Thank you again! read more

We swore by this place; read my last review for reference. I've personally sent a dozen people to her these last few years, and have spent hundreds of dollars on suits and pants and coat alterations. But I cannot recommend this place to anyone anymore. In summation, me and my wife were abruptly and personally denied service by, Heidi, as paying customers walking in with a bag full of pant hemmings to complete. Heidi, looked at us in her lobby, commented that she'd recognized us, then told us in so many words that she could no longer help us with anything ever again. She'd attempted a zipper replacement of a winter coat of my wife's a few months before, failed at replacing it well; when asked to fix it, she attempted again, then failed again. We asked for a refund to repair the coat - she'd possessed for many months - somewhere else, and she agreed to the refund. A few months later, we'd decided to give her a second try with these hemmings, and were stopped in the doorway and dismissed. Not very professional, and not our fault. I dropped the coat off in the spring for a replacement of the zipper that had failed by it's own volition. She charged around $40 to replace it, but said it was tough to do. She took the money, so I assumed it could be done well. Months past with no word. When we finally inquired about it, she said it was that day coincidently done. We retrieved the coat to find the cinching ribbon had literally been sewn into the crooked mating of the new uneven zipper. We obviously asked for the cinching ribbon to be freed, and the crooked zipper be made straight. She agreed to fix it. When it came back, the crooked line was better, but still crooked; additionally, the external buttons no longer lined up at all, so the external flap wouldn't clip together anymore. All of this can be seen in the photos of the current condition of the coat she'd felt after a second attempt was done well - to this day, the coat is unwearable. Obviously, a third attempt wasn't possible with such seemingly poor quality control, so a refund was in order to stop the cycle of failures further ruining our coat. She complied to a full refund, and many months later when we'd decided to give her another try, we walked into her shop to rudely and unprofessionally be dismissed as previous problem customers. We were banned it seems - for her having wasted our time twice over many months, her having ruined our coat, and her having been compelled to refund the money for a job never completed to a standard degree of acceptability I would assume anyone would expect. This is how it happened. I wouldn't revisit alterations by Heidi again if I was paid to. We loved going to, Heidi. She literally saved the day with my wedding alterations. Literally. Such a strange and unfortunate turn of events. But, this is how things happens sometimes...I'm a fool for thinking history and rapport meant anything at all. All business around here it seems - no frills. A semi-functional quid-pro-quo, lacking entirely the communal color spectrum of old-world dealings between makers and buyers that gave the trading of money for services it's ever-fleeting warm luster. Cold money on the table. That is all. read more

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This was my first time coming here and I found Heidi through all the wonderful Yelp reviews. I needed some alterations done for a bridesmaids dress and I called to see if she could do it. She got it done so quickly, I waited a couple days. When I tried it on it felt like a glove and I am very pleased. I will definitely be back. read more

Heidi is amazing. She went above and beyond to make sure my wife was happy with the alterations for her mother of the bride dress. We highly recommend her! read more

I can't say enough good things about Heidi and the work she does. She tailored my wife's dress in 2007 and I've been seeing her ever since. I'm an oddly shaped guy so I've brought suits, dress shirts, slack, and just left dropping off my jeans. She always does great work and if it's not up to your standard, she's always willing to fix it again. Great service, great location, great attitude. Thanks Heidi! read more

Alterations by Heidi is this little, cute business that does excellent work. Heidi is kind, straightforward, and her team does great work. Her prices are reasonable and the turnaround is fairly quick. To be honest, I've only ever gotten my pants hemmed but I have't had any issues with them coming undone or anything like that. If I were in need of some heavy duty alterations I wouldn't hesitate to use Alterations by Heidi. read more

Heidi is fantastic, she has not even finished my dress but I already trust her with it. She works hard and really cares of her clients are happy. I drove from Topeka just to get the best service! read more

Heidi is absolutely amazing at what she does! She's so efficient and can perform miracles! I needed this dress in less than a week for a wedding and not only that I need sleeves added to the dress and it's the best work I have ever seen! Highly recommend! read more

Originally rated with 5 stars I had to drop this rating after my alterations failed during the wedding I was in. By failed, I mean that it ripped on the area that was taken in and showed in photos. Not just that but it tore on the side as well. Not how I wanted photos to look for the wedding. Rated two stars because she was friendly and accommodating but I am pretty upset about this happening. read more

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Not happy. I've been bringing in pants here for a long time and have had very little to no issues. Recently I brought in three pairs of work slacks to be altered. I made sure I wore my heels the day I dropped these off so the length will be where I need them to be. Not a single pair are the anticipated length. One pair are high waters no way to fix that. My second pair look ok with a low heel but not what I wanted for a high heel but I can live with it. My third pair one leg is noticeably longer than the other. My right leg is extremely short and my left leg I would need a low heel. I'm not sure what happened or where the communication failed but I will not be coming back. My slacks were expensive and I now have to spend the money to replace atleast two pairs. read more

I can't recommend Alterations by Heidi enough!! This place is AMAZING BEYOND WORDS!!!! I brought in my designer wedding gown after being told by so many places they were not equipped to handle altering this type of gown and the ones that were tried to charge me ridiculous amounts of money.... I went to Heidi. She was able to not only alter my beautiful wedding dress but she did it so amazingly and it didn't take long at all...... no matter what kind of clothes or even wedding dresses she will forever be my go to for alterations. I can't stop going on an on to all my friends and family how she was able to alter a very detailed and intricate designer gown when basically no one else could in Kansas and Missouri... she is the best of the best read more

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She did an amazing job on my wedding dress. She made me feel comfortable at her cute little studio. Did great handwork on the delicate lace parts of my dress. I had two fittings and she made sure that the dress fitted perfectly! And it did. I felt beautiful in my dress! read more

Amazing service as always! Heidi was able to get me in for a rush alteration. She always does great work so I know when I pick my item up, it will be perfect. I love the new location as well, the place is adorable! read more

I drive 20 miles to the best tailor in KC! She has consistently help my athletic build with gorilla arms look great - even improving upon the finest clothiers! Heidi even came over to open her studio (today) so I could grab my suit for my buddy's wedding after missing a Friday pick up due to my son going into emergency surgery...not to mention she was closed due to the Labor Day holiday weekend! Heidi understands a very modern cut that I desired after trimming down 40 lbs. She is always pleasant and understands the most discriminating customers taste for the perfect tailoring so that the material lays impeccably. Suits don't make the man, the best tailoring does. She knows how to bring out good ol fashion American swagger! Thank you Heidi- you know ill be back. read more

Heidi is great. My niece needed a skirt hemmed for NJROTC and I didn't have time to get it done. She told me the day before it was needed. I called Heidi whom I have had do alterations in the past for me. She was amazing and was able to get us in and get it done that day so my niece could have her uniform for drills the next morning. Heidi is a life saver. read more

Heidi did an amazing job with my wedding dress! She is incredibly detailed in her work, and made multiple adjustments until my dress was exactly the way that I wanted. I suggest getting to her early during wedding season, she's a busy woman. She will perfect every detail of your dress if you give her enough time to do so. If you can, get in 2 months before your wedding and don't rush the process! read more

I have known and used Hedi for tailoring services a few years now and she and her staff do excellent work! Recently, I had a favorite sports team jersey of mine altered to look like the real thing and Hedi NAILED it! I was thoroughly pleased. For all you military members out there who are not near a post or base to have your alterations done, Hedi is well versed in military wear and appearance regulations and has done several uniforms for me in the past. I can assure you that she will not do any altering until she fully understands what the customer needs/wants. Scott B. read more

We've been going to Alterations by Heidi for awhile now. Heidi has a great eye and always knows exactly what needs to be done for our clothes to fit perfectly. Great turn around time too. read more

I am very small framed and often the smallest size in clothing is still too large around my midsection. I decided to just have my clothing altered to fit me. On a fellow Yelper's recommendation I tried Heidi out and I was not disappointed. The home that has been transitioned into her business is perfect. She has a few dressing rooms, a seating area and her work space. It is clean and she is very friendly. The minute I put the shirt on she knew what it needed without me even stating what I wanted. Heidi not only knows what needs to be done but she is professional and kind. We took my shirt on a Friday and I said I was in no rush so she had it ready one week later. The shirt looks great and I recommend her highly. Her prices are right on average with everyone else in town and you can pay with card or cash. She has a very friendly little shop dog, Chica. Make sure to pet her for us! read more

If you're looking for an alteration Alterations by Heidi is the place to go! Her place has a boutique vibe & she is always prompt with no mess. Reliable and local! read more

I am extremely satisfied with the service I received. The day I came in, I was greeted and immediately fitted for the dress I bought. It was busy the day I came in as well but she was quick, precise, and absolutely wonderful to every person in there. Tons of laughs and smiles. I was given the date my dress would be done. I showed up, tried it on, and everything was perfect! I will definitely be using Heidi again as well as recommending my friends and family. read more

I take all of my suits to Heidi! She knows the latest men's styles and can provide feedback if you're not sure on how your suit should fit. I actually just received a complimented on how well my suit fit at a recent wedding. 10/10 would recommend! read more

Heidi did my bridesmaid dress for a friends wedding. The dress was altered to perfection. She took a very ill fitting dress and turned it into a piece that looks like it was made for me. I would definitely recommend her to others for their alterations. read more

Needed a zipper fixed and she got it done very quick! Great service and extremely nice woman.

So so sooo happy with the alterations Heidi did to my wedding dress! Heidi did an absolutely wonderful job and it fits and looks perfect! She is extremely efficient and her prices are very reasonable. I wouldn't trust anyone else with my wedding dress except for her!! I highly recommend her for her amazing work, as well as for her kind personality. read more

Heidi is a miracle worker! I took my dress to the alter at the dress company. That was a big mistake. I always go to Heidi. Turns out the this dress alter destroyed my dress. Thank goodness Heidi was available to fix it. She fixed this girls mistake. I am very happy with the result! Everyone please so to Heidi she is a miracle worker. read more

Alterations by Heidi - Sewing & Alterations Near Me - Lenexa, Kansas

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Heidi got me in very quickly for a wedding dress alteration. I brought in my altered dress for a second opinion and I am glad that I did. The first set of alterations where I had bought the dress were very expensive. If I had gone here originally, I probably could have saved some money as well. She took the dress in more and I am extremely pleased with the results. Although I was initially worried about my dress being in the hands of someone else, I quickly felt at ease as there were two other brides in the time I was there. They obviously have lots of experience with these dresses and fabrics. Lastly, I was able to pick up my dress in one week! Cant beat that. read more

I take all of my alterations to Heidi. She's let out more pant legs than I can count (why is it so stinking hard to find long lengths?) and adjusted the fit of several formal dresses. She's always friendly and welcoming. Professional work and fair prices. read more

I had a week to alter my bridesmaid dress. It was ready in a few days! Thankyou for your speedy quality service.

As a guy with a difficult athletic build, I've been going to Heidi for alterations on suits, shirts, and slacks for over 5 years (probably 20 articles in all), and she always does fantastic work at reasonable prices. Every other tailor I've patronized occasionally made mistakes and ruined a piece of clothing, but Heidi is so good I'm to the point now that I don't even both trying something on when I pick it up after she's made alterations. They just fit. Perfectly. read more

Heidi is AMAZING! I ordered a dress online and it didn't fit. I took it in and she made it look even better than before and it fits perfectly! The price was reasonable and she got it done very quickly. She is a miracle worker! I definitely recommend her. read more