Sharon took care of my pan, him alteration, quickly and professionally. The quality seem to be also…read morevery high. Very satisfied with my experience.

Poor quality, bad communication, not reliable with time…read more I was told my items would be ready on a Friday. I arrived at 2pm and they were not started. I was told to come back at 5pm. I returned and they were not complete. Returned the next morning to pick up poor quality of work. It appears to be a Mom & Pop shop, very nice people, but will not use again and would not recommend due to issues above. The owner was apologetic about the delay and poor communication, but the poor quality speaks for itself.

Sharon altered my wedding dress with efficiency, expertise, and kindness. she was flexible,…read morerelatable, and knowledgeable. The dress was perfect and she was the best. Her pricing was so reasonable, especially for the quality. I recommend it highly!

I was in a time crunch for my wedding and Sharon was able to not only accommodate my last minute…read morerequest but was so friendly and the alterations were spot on! She also helped me finish off my two dresses with some jewelry that was beautiful!! WIN WIN!! Many thanks Sharon!

I got some jeans hemmed that were too long. My pants were ready real fast and she did a great job…read more She remembered who I was as soon as I came in for them!

Anna is an absolute master with a sewing machine! I've come to her for almost a decade now after…read morebeing referred by a friend and it's easy to see why my friend loved Anna so much. Anna is not the cheapest tailor I've ever been to, but her prices aren't unreasonable and the quality speaks for itself. I love high-end vintage shopping and I never have to worry about Anna butchering any of my one-of-a-kind finds or any of her work falling apart. Don't forget, I've been going to her for 10 whole years so that's saying something! Not to mention, Anna is extremely professional, hard-working, and kind. I recommend her to everyone and you should too!!

Maxine did an AMAZING job on my wedding dress. She was able to alter my dress 2 weeks before my…read morewedding and had a reasonable price for the quality of her work. She is the sweetest person and I can tell she has years under her; for the workmanship she put into my dress. I could not recommend her enough!!

Maxine has done my wife and I's tailoring for years. She has an uncanny ability to customize pieces…read moreso they work perfectly for your body while also being incredibly reasonable. She's worked on leather, suede, linen, and more. A staple utility provider in our neighborhood.

We had a bunch of items to alter for my daughter, but they were patient and friendly. They took…read morethe time to talk with my daughter about the alterations to make sure she was happy with how it looked. We will definitely go back when we need alterations again !

These ladies saved the day for me! Fast and friendly service. Experts in their trade. Will…read morenever go anyplace else!

I've sent two garments that had serious moth holes in them to Amazing Garment Repair. The work AGR…read moredid is, as their name suggests, amazing. They are thoroughly skilled in the French reweaving technique with such results that on the one garment I was unable to find where exactly they did the work -- the damage was fixed with nary a sign. The work on both garments -- both suit jackets -- was done in obvious places: the upper back on one and the right sleeve on the other. They were challenging jobs and they are completely fixed. The turnaround time was quick respective of the skill and expertise that is required for this method of fixing. And the pricing is beyond reasonable. Listen, I hope I never have to contact these fine people again. But I rest assured that should I ever have another moth problem, it won't be the "end of the world" because the talented ladies at AGR will be there to . . . ahem . . . patch things up. I highly recommend AGR to make your holes whole again!

I brought my grandfather's old military jacket in hopes they could repair it. His health was…read moredeclining and my family would have liked to display it at his funeral. Unfortunately, they were not able to deliver the jacket to me by the original deadline, due to a lack of the required materials. As much as I wish the jacket could have been ready when my grandfather passed, I was comforted by the quality of the repair when I finally did receive it. Although I was promised a discount because of their inability to complete my repair on time, the discount was small and relatively meaningless compared to the total cost. This left a bad taste in my mouth and the experience as a whole soured me towards ever wanting to use their services again. I mentioned as much in a negative review on this site shortly after returning home. Upon submitting my review, I was contacted in less than 2 hours by the owner, who apologized for my experience and offered me a full refund. Even after giving me all of my money back, she never asked me to take my review down, which spoke volumes of her character. Because of this, I have edited my review and rating. The final marks: Customer Service: 2.5/5 stars due to poor communication surrounding the delays. Quality of Repair Work: 5/5 stars

This place saved my butt when I randomly came across my dream wedding dress in the mall about 2…read moremonths before my wedding. I emailed a ton of places with pictures and my timeline asking if it was doable and they were the only ones who gave me a confident "Yes!". I just got my dress back yesterday after two appointments and I still have two weeks to go! I am very impressed with the quality of the work that was done, the timeliness, and the professionalism. I needed the dress to be taken in about two sizes, I needed a bustle added, the skirt cut, and the veil altered. I have never paid for alterations before, but I felt what they charged for all of that was very reasonable. I have some other formal dresses that have been hanging in my closet that I will definitely take to them going forward. The place is also very clean and cozy. The room to try on your dress is so adorable, and they have all the accessories you need to make sure you have the look. I couldn't recommend or be more grateful for Alterations by Heidi!!

Alteration was too short by 5 inches and they would not fix it for free. Poor customer service.read more

My husband and I are planning a vow renewal for our anniversary, to take place in the Hoh…read morerainforest at Olympic National Park in Washington this summer. We have hired a photographer and I spent more than I ever have on a beautiful sequined deep olive green gown. I was so nervous to get all the necessary alterations, including a major shortening due to my 5'2 stature. I was able to get that and alteration to shoulders of the gown which allowed it to fit perfectly for my special day. The quality of the work was excellent and the turnaround time was totally reasonable. The alterations cost $120, but it was well worth the investment because this dress is a once in a lifetime experience for me. The craftsmanship was excellent. I also appreciated the excellent customer service and the shop cat, Puma was a wonderful bonus!

The worst experience. I took in a brand new pair of white jeans to get them hemmed. I asked to keep…read morethe original hem. The person helping me told me I didn't need the original hem. So, I requested that the hem be kept the same width. When I picked up the jeans I informed her that the width was not the same and she stated that they kept the original hem. They did not. The hem is roughly two inches different from when they were purchased. In addition, my white jeans were covered in cat hair (they have a cat that roams freely) and stains. I could not be more un-impressed and will never be back to this place. Also, I did take it to another tailor and they told me that it ABSOLUTELY can be done and is called a euro hem. Horrible communication and horrible customer service from you.